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AnsweredNeed help for temp control issue

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echo8624
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2019/10/16 03:41:32 (permalink)
New graphic card bought in one week
in game or high demand software the temp will up to 80+
but only one fan will work
On precisionX1 only GPU temp can be dectatived 
Do u guys know whats the issue?
Is it the hardware problem?

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    bob16314
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    Re: Need help for temp control issue 2019/10/16 04:01:45 (permalink) ☼ Best Answerby echo8624 2019/10/16 06:41:05
    With those bogus readings, I would uninstall Precision X1..Then restart (not shut down) your PC..Then delete the EVGA_Co.,_Ltd folder located in the C:\Users\User name\AppData\Local* folder..Then install Precision X1 again..Roll from there.
     
    *You'll need to set the Windows folder View Options to Show hidden files, folders and drives.

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    echo8624
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    Re: Need help for temp control issue 2019/10/16 06:44:42 (permalink)
    still no signal.. after reinstall, the problem is without the precision x1 and all run default, the card cant run the fan when high temp, like 84degree.. 
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    Cool GTX
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    Re: Need help for temp control issue 2019/10/16 06:46:17 (permalink)
    How Do I Troubleshoot Precision X1 Issues
     
    You can try to see if the fan socket is possibly partially off the header
     
    With power Removed --> do the fans turn by hand & feel the same while turning ?
     
    Shutdown, remove plug from the wall & hold the start button 20 -30 seconds - to discharge the capacitors, plug in & restart  (full power flush)
     
    Is Windows 10 Fast Startup OFF, (should Be --> when upgrading drivers, firmware or hardware)

            Windows Central - How to disable Windows 10 fast startup (and why you'd want to)

             How-to Geek The Pros and Cons of Windows 10’s “Fast Startup” Mode
     
     
    Also go Off line ---> Kill your security software & All other background software  - When installing X1

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

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    bob16314
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    Re: Need help for temp control issue 2019/10/16 07:03:13 (permalink)
    I recommend you Contact EVGA as I suspect the fan controller in the card is faulty and you need to RMA the card, or, return it to wherever you bought it from for a replacement/refund.
     
    They may have an MCU Update that you can ask them about..There are some here, but I don't think any of them apply to your RTX 2080 Ti FTW3 Ultra and I don't think that's the issue anyway.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
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    echo8624
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    Re: Need help for temp control issue 2019/10/17 01:44:13 (permalink)
    Thanks all, Calling RMA now for fixing the issue :)
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    bob16314
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    Re: Need help for temp control issue 2019/10/17 01:50:31 (permalink)
    Let us know how it all works out..Good luck.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
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