I was one of the guys who's 3090 FTW3 Ultra was bricked by New World on Tuesday night (7/20/21). I called EVGA first thing Thursday morning, setup the cross-ship RMA, put a hold on my credit card for almost $3900 in order to get the card as soon as possible. They shipped the card out next day air and I received it Thursday morning. I was out of town until this afternoon so when I got home I was anxious to open up my "refurbished" 3090. To my surprise it was a completely BNIB 3090 FTW3 Ultra card. I opened it up, and placed it into my computer. 
 
I turned my CPU on and everything seemed perfect, the card was running everything looked good. The only issue was that my RGB case fans were all not lit up, so I opened up Corsair's iCue software and set them all up to be lit up and that was that. 
 
I decided to shut down my PC and then restart it to make sure the case fan lighting settings were saved. As soon as the computer started up everything seemed normal until I noticed that the 3090 was not lit up at all except for a single red led on the board itself directly above where the power connectors are. To be exact, there are 4 LEDs if you're looking at the card installed from left to right. The light that is on is the 2nd light in the series. 
 
Keep in mind that I simply seated the new 3090 and plugged in my 3-8pin connectors that were plugged into my other 3090. No other changes were made.
 
I guess my luck just ran out and I'll be on the phone with EVGA's Tech Support once again for another RMA.
 
Does anyone know exactly what each light means? 

You're not getting a display as well? Not sure if it'll help but maybe try using the original cables that came with your PSU to rule those out as a problem.

the_Scarlet_one
I know the red light means that power isn’t passing through that connector properly. That is most likely an issue on the card itself, but just for sanities sake, I would suggest disconnecting the cables from the GPU and psu, and making sure everything is seated properly in the connectors, then reseating them. Hopefully it will work, but if not, you may have to RMA this card.

It is very strange that a second card would have issues right out of the box though.

like I said it originally started up fine, everything was working. I properly shut my computer down and turned it back on. Upon turning it back on the red light was on and the card was dead, no video output, no lighting on it other than that red led. I swapped all three of those power connectors around and no matter the orientation the same red light stayed on.

random_matt
 
Misread, ignore.

 
Don't worry I've already deleted New World from my PC before I got the new 3090 lol

Swap your left PCI-E cable with the middle one. Is the middle red LED now illuminated? I had this issue when I swapped out some power cables recently. One of them wasn’t plugged in all the way at the PSU end. Maybe you somehow bumped one of yours loose.

ObscureEmpyre
Swap your left PCI-E cable with the middle one. Is the middle red LED now illuminated? I had this issue when I swapped out some power cables recently. One of them wasn’t plugged in all the way at the PSU end. Maybe you somehow bumped one of yours loose.

yeah did that because I read somewhere that from Left to Right (X0) (X1) (X2) (X3) the leds represent a PCI-E connection. So i tried it out, I removed the far right PCI-E connection and then turned the PC on, when I did that (X1) remained on, but now (X3) was on as well. 
 
I turned the PC off, plugged back in the PCI-E connector and removed the middle PCI-E connector and then turned the PC on, when I did that (X1) and now (X2) was on as well.
 
I the swapped the middle connector with the far left, middle connector with the far right, far left with the far right and no matter which ones were plugged in where, as long as all three PCI-E connectors were plugged in, (X1) remained on.
 
Also these are all 8 Pin cables to the power supply, I am not running pigtails.
 
I have never seen the far left LED (X0) on ever.
 
 

Fieldgoal00

speedysloth
You're not getting a display as well? Not sure if it'll help but maybe try using the original cables that came with your PSU to rule those out as a problem.

I swapped them all around and the issue remains. I wish they would tell us what each of these 4 leds on the board are for so we can stop guessing.

- Remove aftermarket cables and destroy them.  Recommend chopping up, burning, then burying in at least three separate locations, followed by standard anti-demonic chanting.
 
- Install OEM cables.
 

Fieldgoal00
 
 
 I have integrated graphics, and it works fine using it. I have my old 1080TI plugged in the same PCIE slot right now and powered off the same cables and it works fine. Again everything worked with my old 3090 like a charm until New World. This literally required me to remove the dead 3090 and install the new 3090. I didn't add/remove power cables or anything of the sort. 
 
Do you think I'm enjoying writing this post? I'm pretty pissed that this card literally died on the second startup in my PC.

 
See above.  Good luck, sorry to hear about your troubles.
 

ObscureEmpyre

Fieldgoal00

ObscureEmpyre
Swap your left PCI-E cable with the middle one. Is the middle red LED now illuminated? I had this issue when I swapped out some power cables recently. One of them wasn’t plugged in all the way at the PSU end. Maybe you somehow bumped one of yours loose.

yeah did that because I read somewhere that from Left to Right (X0) (X1) (X2) (X3) the leds represent a PCI-E connection. So i tried it out, I removed the far right PCI-E connection and then turned the PC on, when I did that (X1) remained on, but now (X3) was on as well. 
 
I turned the PC off, plugged back in the PCI-E connector and removed the middle PCI-E connector and then turned the PC on, when I did that (X1) and now (X2) was on as well.
 
I the swapped the middle connector with the far left, middle connector with the far right, far left with the far right and no matter which ones were plugged in where, as long as all three PCI-E connectors were plugged in, (X1) remained on.
 
Also these are all 8 Pin cables to the power supply, I am not running pigtails.
 
I have never seen the far left LED (X0) on ever.
 
 

Is it safe to assume you tried different 8-pin ports on your PSU? Also, do you have a different PSU or even GPU you could test with?

I have a Corsair HX850I
 
Yes I tried different ports.
 
I currently have a 1080TI running off the same ports, using the same cables right now on this computer.

Fieldgoal00

ObscureEmpyre

Fieldgoal00

ObscureEmpyre
Swap your left PCI-E cable with the middle one. Is the middle red LED now illuminated? I had this issue when I swapped out some power cables recently. One of them wasn’t plugged in all the way at the PSU end. Maybe you somehow bumped one of yours loose.

yeah did that because I read somewhere that from Left to Right (X0) (X1) (X2) (X3) the leds represent a PCI-E connection. So i tried it out, I removed the far right PCI-E connection and then turned the PC on, when I did that (X1) remained on, but now (X3) was on as well. 

I turned the PC off, plugged back in the PCI-E connector and removed the middle PCI-E connector and then turned the PC on, when I did that (X1) and now (X2) was on as well.

I the swapped the middle connector with the far left, middle connector with the far right, far left with the far right and no matter which ones were plugged in where, as long as all three PCI-E connectors were plugged in, (X1) remained on.

Also these are all 8 Pin cables to the power supply, I am not running pigtails.

I have never seen the far left LED (X0) on ever.

Is it safe to assume you tried different 8-pin ports on your PSU? Also, do you have a different PSU or even GPU you could test with?

I have a Corsair HX850I
 
Yes I tried different ports.
 
I currently have a 1080TI running off the same ports, using the same cables right now on this computer.

Have you tried the OC BIOS of your 3090?

i would be dubious to let a 3rd 3090 gpu try that PSU
 
like is said earlier a flaky PSU - which might work on an older GPU -
may not on a 3090 because of the power draw - causing dirty power and power spikes which may damage the new card
 
once again i will tell users that blaming a gpu  from burning out or a gpu mfg when the culprit is a flaky PSU 
again this would also explain why other cards ...other than a 3090 are failing too
 
im not saying this is the case but jumping to conclusions is not the best measure here
 
evga may have to beef up the card a bit more to handle PSUs that are out of whack to handle dirty power better and overpower better
 
if the problem is un the fan conroller then EVGA has to rework the firmware and board to fix that,,,,may beef that up as well
 

justintylerwright
Ive never seen anything as wild as blaming custom cables for bad card design.

It's on par with equating 'ease of easily exchanging bad card designs for refurbished bad card designs' w/ "unparalleled customer service." 

justintylerwright
Ive never seen anything as wild as blaming custom cables for bad card design.

Welcome to the EVGA forums where GPU troubleshooting lives.  People have had problems with custom cables before causing bad connection.  Dodgy no-name contacts, marginal crimps, poor wire.  Trust me man, I have good amount of experience with electronics cables, probably more than 99.9% of the people here.

kevinc313

justintylerwright
Ive never seen anything as wild as blaming custom cables for bad card design.

Welcome to the EVGA forums where GPU troubleshooting lives.  People have had problems with custom cables before causing bad connection.  Dodgy no-name contacts, marginal crimps, poor wire.  Trust me man, I have good amount of experience with electronics cables, probably more than 99.9% of the people here.

Do you have any company recommendations? Corsair hasnt had 8 pin cables in stock for almost 7 months and im looking to replace my pig tailed cables. I ordered custom cables from Mainframe but the order will not be fulfilled for some weeks.

justintylerwright
Ive never seen anything as wild as blaming custom cables for bad card design.

Its entirely possible that the cables could be at fault. People get too comfortable using non-OEM cables and extensions without realizing they could play a factor in poor/bad power. Not saying that is the cause here but as we don't have access to OP's PC, all we can do is to make possible suggestions and rule things out.

kevinc313

justintylerwright

kevinc313

justintylerwright
Ive never seen anything as wild as blaming custom cables for bad card design.

Welcome to the EVGA forums where GPU troubleshooting lives.  People have had problems with custom cables before causing bad connection.  Dodgy no-name contacts, marginal crimps, poor wire.  Trust me man, I have good amount of experience with electronics cables, probably more than 99.9% of the people here.

Do you have any company recommendations? Corsair hasnt had 8 pin cables in stock for almost 7 months and im looking to replace my pig tailed cables. I ordered custom cables from Mainframe but the order will not be fulfilled for some weeks.

Looks like newegg has sets of the Corsair made fancy pants individually sleeved cables, not sure they are what you are looking for.  But Corsair's own cables are the only ones I would use.
 
Edit: This appears in stock..?
 
https://www.corsair.com/u...e-4-Gen-4/p/CP-8920243
 
Edit 2: Found it, I think. $4.69 each, nice.
 
https://www.provantage.co...p-8920111~7CRSC00W.htm

You seem like a good person to ask, how completely necessary are inline capacitor cables?