Sajin
It's fixed now.

biboxay

Sajin
It's fixed now.

Thank you ^^
Would you kindly tell me how to post image without broken links like that so that I can do it myself in the future?

biboxay

rjohnson11
EVGA will take care of you so start the RMA process.

Sajin
 
No problem. Good thing evga has great customer service. 

Did I mention the part that I'm currently living in Ho Chi Minh city, Vietnam :)))
RMA is gonna be .......
And I'm a multimedia designer who can't make a living without my GPU :)))

biboxay
As the title described, my card was burned to dead while I was browsing the internet. The reason I'm posting on the forum is to warn people who had not apply the pads yet. Please becareful bacause the new bios did not do the trick for me here :(
Here are the images:
 




 

biboxay

MSim
 
 
I don't know if the thermal pads would of prevented it.

Then guess I'm a lucky winner :))
 

EVGATech_ChrisB
Hi biboxay,  
 
I am sorry to see that your product had a failure and I assure you that our Taiwan team will reach out once they are in the office to assist.  Thank you for your patience and in the meantime, if you can please confirm that the shipping address on your profile is accurate then this will help us to help expedite this process.  
 
I am not sure what caused this failure, but I can assure you that it is highly unlikely that anything else was damaged if the card just had a failure.

MSim
I would update account with current address, if you want to RMA the card.

Shtopor89
Recenently received EVGA 1070 FTW.
Graphic card performs well, but I noticed a tiny GAP between memory chips (VRAM) and thermpal pads (TP), between voltage regulator module (VRM) and thermal pads.
Unmounted front plate, and saw the next (picture attached).
 
The stock TPs on VRAM and VRM are 1.5 mm width. But I think, either stock TP are a little bit less than 1.5 mm, or 2 mm thermal pads are needed.
 
Now I installed Arctic TPs, which have 6W/mK thermal conductivity and 1.5 mm width (the "same" width as stock). But unlike stock TPs, Arctic's have contact with VRAM and VRM (but preassure is too little in my opinion).
 
So, I think of installing 2 mm width TP instead of 1.5 mm. Otherwise, heat dissipation will be be not enough. 
 
Now I'm using my 1070 FTW with unmounted backplate (because it's not contacting PCB with the help of TP by default and worsens heat dissipation from PCB provided by air). And mounted additional 120 mm fan in the back area of PCB where VRM is located.
With Artctic pads applied and additonal fan mounted, I have only 65C PCB temperature under 3D benchmarks (Unigine, 3DMark), which is OK.
 
I'm not using OCCT, Kombuster, Furmark for stress tests and won't use until I receive thermal pads mod kit from EVGA.
 
And I recommend other users of FTW to perform quick inspections of thermal pads applied on your graphics cards before launching heavy stress tests under overclock and within badly ventilated PC cases.
 
So EVGA, consider this fact, pls.

Scarlet-Tech

bairanbokkeri
Any idea if those burnt cards are from a single batch and if so, when where they shipped out? 

of the billions of capacitors that are shipped, some are going to be bad. If they physically look proper, there will be no way to know which are bad. It isnt just a simple batch, it is a few out of a million type of scenario.