EVGATech_GabrielTPlease see the FAQ below in order to test the power supply and fully verify if it has failed. You may also verify the warranty length for your product in the 2nd link i have also provided. If the unit fails to start, please register your power supply and contact our support team in order to better assist you.
HoggleIt might be worth opening a support ticket under the "Service" tab at the top. That way they can look up all the information about when it was bought and what the warranty is.
bob16314Q: If the PSU spins up for approx 5 seconds, and then stops, is that considered a pass?A: No.With ECO Mode disabled and the 'Self Tester' connected to the 24-pin connector as per the "How do I test my power supply?" link above provided by EVGATech_GabrielT, the fan should always run..If it doesn't, something is wrong with the PSUBeing new/not enough posts, you can't post links yet..You can put a space after the https:// part and the rest of the URL to make it show up though..See the , lots of good info there for you.
bob16314It's not working as it should..The fan should run continuously when the tester thing is attached to the 24-pin connector and ECO Mode is disabled..RMA time. As to whether that's the only problem that your PC won't start remains to be seen..Try another PSU in it if you can, maybe borrow one from somebody.
bob16314Well, there are shipping delays with all that's going down..Hard to tell how long.You don't have to send it in the original package..See the and scroll down to the "Shipping to EVGA For Warranty" part and see the on how to send it and what not to send.I'd grab another inexpensive PSU somewhere that will 'just do' in the meantime to hopefully get it up and running..Walmart and places like that have them, wherever PC parts/accessories are sold..Use the to estimate the wattage need.
bob16314Yeah, PSU prices globally are through the roof right now. Just go by the shipping guidelines about how to pack it.. are the Europe guidelines, the same..EVGA will tell you where to send it to..There's a place in the UK, I think. It is recommended to place your power supply in an anti-static bag, but not mandatory. Pack your power supply with at least 2" of packing material on all six sides to best reduce risk of damage caused during transit. Recommended packing materials include: Packing foam, bubble wrap, foam packing "peanuts".
bob16314What is the advantage of the G2 over a cheap PSU if it just works?..Everything but the price, I would say. You'll just have to find what you can find to hopefully get you going again, and in your price range, unless you just wanna wait for who knows how long on an RMA replacement from EVGA.
bob16314Whichever PSU you decide to roll with to get you by in a pinch, make sure it has all the correct connectors you need and the AC input voltage is correct..Most PSUs auto-switch to using the correct voltage, some don't..An EVGA 500 W1 does auto-switch, as seen on the sticker where it says "AC Input 100-240VAC"..The sticker on the PSU will always tell you the input voltage/range.
bob16314You're welcome.I would get one with at least the 'Recommended PSU Wattage' according to the OuterVision Calculator..That's the minimum recommended PSU wattage for your system.