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Hard drive unconfigured

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ritaylor
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2011/04/03 17:34:08 (permalink)
I did the SATAIII/6G firmware update and now my 600GB SATA 3 hard drive says "unconfigured" on the marvell boot screen. I can't access the drive. I tried parted magic and it shows up but if I try to zero the drive the machine locks up.  I connected the drive to an intel sata port and the drive is not accessible that way either. Any ideas? 
post edited by ritaylor - 2011/04/03 17:36:35

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#1

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    kitster1
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    Re:Hard drive unconfigured 2011/04/03 18:27:00 (permalink)
    did you try to down load sata 6 drivers for your mobo?

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    ritaylor
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    Re:Hard drive unconfigured 2011/04/03 22:11:43 (permalink)
    I was going to re install windows. My backup files are on the 600GB drive. I tried western digital tools and it says the drive is locked. I think I'm sol.

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    Drerex
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    Re:Hard drive unconfigured 2011/04/04 07:04:50 (permalink)
    Is the drive encrypted?


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    ritaylor
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    Re:Hard drive unconfigured 2011/04/04 21:00:20 (permalink)
    No it's not encrypted it's just fubar! Perhaps I can send it to Western Digital for a warranty replacement.

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    Drerex
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    Re:Hard drive unconfigured 2011/04/06 05:08:01 (permalink)
    There pretty good about RMA's.  Go here and fill out the form and get things rolling.
     
    http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en


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    Mac_vista64
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    Re:Hard drive unconfigured 2011/04/06 05:15:24 (permalink)
    You tried Lifeguard for Windows? I think they have an ISO and linux CD version also, and if that won't... this is their 10K VR 600GB, too? I dont' have that one but I've got a dozen various Raptor and VR models running for years and my primary choice for data (and in RAID).

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    HalloweenWeed
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    Re:Hard drive unconfigured 2011/04/06 07:22:36 (permalink)
    Try a SATA2 (3GB) port. If it works there, your drive is fine. There have been many ppls having problems with the Marvell SATA 6GB ports.

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    liquid_xiron
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    Re:Hard drive unconfigured 2011/04/06 23:15:15 (permalink)
    HalloweenWeed

    Try a SATA2 (3GB) port. If it works there, your drive is fine. There have been many ppls having problems with the Marvell SATA 6GB ports.

     
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    ritaylor
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    Re:Hard drive unconfigured 2011/04/07 13:58:59 (permalink)
    HalloweenWeed

    Try a SATA2 (3GB) port. If it works there, your drive is fine. There have been many ppls having problems with the Marvell SATA 6GB ports.


    I tried a SATA2 port and no joy there either. I don't know what happened but it's RMA time.

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    ritaylor
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    Re:Hard drive unconfigured 2011/04/09 19:46:34 (permalink)
    Problem solved...sorta. A friend suggested booting parted magic without the drive connected and then connect it to a sata 2 port. Well, low and behold the drive was magically unlocked! I had to zero the drive but at least I can read and write to it again. Wonders never cease.

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