LTRS777
Jesus, this is a fairly common issue? A card 2x the price of MSRP shooting flames?

When it happens, it happens. I wouldn't say it is common, but it has been happening for decades so there are quite a few examples.

When a laminated capacitor (especially ceramic capacitors) cracks and the plates inside short, there are hundreds of amps arcing through a small area, it gets really hot, and it usually fails quite spectacularly. Video cards are especially likely to suffer this effect due to their low voltage, high current available, and lots of thermal stress in a relatively small area encouraging capacitors to crack.

No problem. 

repo1979

EVGA_JacobF
Hey guys, sorry this is definitely not a common issue and is extremely rare, there are multiple safety measures that are built into the card and power supply units to prevent this from ever occurring. Please contact us at 888-880-3842 or support@evga.com so we can get it corrected.

And this is why I love EVGA. They stand behind their products

same
 
when i card shop it's basically
 
1. evga
 
if not available MSI or Asus, if not available wait till one of the 3 is
 
pny and zotac just give me heebies and gigabyte i know nothing about in the card dept. they seem to do worse than the big 3 {evga, msi, asus} in cooling tests generally speaking

"Hey guys, sorry this is definitely not a common issue and is extremely rare, there are multiple safety measures that are built into the card and power supply units to prevent this from ever occurring. Please contact us at 888-880-3842 or support@evga.com so we can get it corrected."

Bull. There are plenty of articles online saying this is a known issue with these EVGA cards. EVGA even sent out a workaround for the issue admitting there was a problem. I bought my card directly from EVGA yet they did nothing to contact me to make sure my card was safe. 700 dollars for a graphics card. And it catches on fire. They are now sending me a used card of the same build number. A build number that has the issue of cards CATCHING ON FIRE! How are people defending this in this thread? Does EVGA respond to these threads pretending to be customers? Unreal!

racebum
You're the first one I've ever heard of honestly. Usually it's from someone doing something like using power supply cables from another brand. There is no Universal pinout standard even if the clips fit. I know one that can nuke your system is if you use Corsair cables in a seasonic power supply. Occasionally you might get something like a bad run of caps. Dell had that problem 10 years ago or so with an entire generation of motherboards. EVGA doesn't make all the parts for their graphics cards and I don't even think they make their graphics cards. From the sounds of things they come pre-assembled. There are lots of points for a failure in a supply chain but you have a 3 year warranty so why trash-talk a good company

htt ps://www.pcmag.com/news/349319/evga-patches-graphics-cards-to-stop-them-catching-fire

htt ps://wccftech.com/nvidia-gtx-1080-evga-catches-fire-video/

ht tp://www.itpro.co.uk/desktop-hardware/27507/evga-release-patch-after-nvidia-cards-catch-fire

htt ps://forums.evga.com/m/tm.aspx?m=2573044&p=1

htt s://www.theverge.com/circuitbreaker/2016/11/3/13510238/evga-geforce-1080-1070-1060-graphics-card-fire

htt ps://www.digitaltrends.com/computing/evga-gtx-1080-1070-overheating-issue/

htt ps://finance.yahoo.com/news/evga-dual-fan-gtx-1080-173025399












Just a few....

wvcraft

racebum
You're the first one I've ever heard of honestly. Usually it's from someone doing something like using power supply cables from another brand. There is no Universal pinout standard even if the clips fit. I know one that can nuke your system is if you use Corsair cables in a seasonic power supply. Occasionally you might get something like a bad run of caps. Dell had that problem 10 years ago or so with an entire generation of motherboards. EVGA doesn't make all the parts for their graphics cards and I don't even think they make their graphics cards. From the sounds of things they come pre-assembled. There are lots of points for a failure in a supply chain but you have a 3 year warranty so why trash-talk a good company

htt ps://www.pcmag.com/news/349319/evga-patches-graphics-cards-to-stop-them-catching-fire

htt ps://wccftech.com/nvidia-gtx-1080-evga-catches-fire-video/

ht tp://www.itpro.co.uk/desktop-hardware/27507/evga-release-patch-after-nvidia-cards-catch-fire

htt ps://forums.evga.com/m/tm.aspx?m=2573044&p=1

htt s://www.theverge.com/circuitbreaker/2016/11/3/13510238/evga-geforce-1080-1070-1060-graphics-card-fire

htt ps://www.digitaltrends.com/computing/evga-gtx-1080-1070-overheating-issue/

htt ps://finance.yahoo.com/news/evga-dual-fan-gtx-1080-173025399


Just a few....

you can find complaints about any brand, rather than listen to pissed off ragers post you could always look up RMA rates. a couple years ago asus was the lowest but i haven't checked since. like why would you even waste your time googling internet ragers? fix your card and move on
 
(edit Cool GTX: 1- removed duplicate quote, 2- removed excess spaces in quote)

wvcraft

racebum
You're the first one I've ever heard of honestly. Usually it's from someone doing something like using power supply cables from another brand. There is no Universal pinout standard even if the clips fit. I know one that can nuke your system is if you use Corsair cables in a seasonic power supply. Occasionally you might get something like a bad run of caps. Dell had that problem 10 years ago or so with an entire generation of motherboards. EVGA doesn't make all the parts for their graphics cards and I don't even think they make their graphics cards. From the sounds of things they come pre-assembled. There are lots of points for a failure in a supply chain but you have a 3 year warranty so why trash-talk a good company

htt ps://www.pcmag.com/news/349319/evga-patches-graphics-cards-to-stop-them-catching-fire

htt ps://wccftech.com/nvidia-gtx-1080-evga-catches-fire-video/

ht tp://www.itpro.co.uk/desktop-hardware/27507/evga-release-patch-after-nvidia-cards-catch-fire

htt ps://forums.evga.com/m/tm.aspx?m=2573044&p=1

htt s://www.theverge.com/circuitbreaker/2016/11/3/13510238/evga-geforce-1080-1070-1060-graphics-card-fire

htt ps://www.digitaltrends.com/computing/evga-gtx-1080-1070-overheating-issue/

htt ps://finance.yahoo.com/news/evga-dual-fan-gtx-1080-173025399











Just a few....

You do know that posting essentially the same article 7 times is not the same as posting 7 different articles. I know that seems obvious...but...you did manage to do just that.

Well, good luck! Research the truth and learn the science behind latent manufacturing defects causing solid laminated capacitor failure, or believe non-factual hype. I don't have the energy to argue with those who choose not to learn.

wvcraft
7 articles from 7 different sources show that it isn't just a rare issue or a unknown issue.

7 thousand articles from  7 thousand sources is still one story in one time frame. Seriously, you needed that repeated? I'm no fan of EVGA. I use their products because of their warranty and they actually respond when you contact them and respond quickly. If that changes I go else where. I've been harsh on some of their recent errors with their software and most recently the Hybrid fiasco. Nobody argued it was an "unknown issue". As to rarity,  refer back the the original point of  THE SAME STORY REPEATED IS NOT A NEW STORY. Sorry for the caps, but I sensed a bit of EMPHASIS on the OBVIOUS was warranted.

wvcraft
EVGA can try to argue but every time you all respond you just bump the thread right back to the top.

 
EVGA isn't arguing with you. So...basically you just want the attention. Okie dokie...then.

The jig is up, he sees through our EVGA tactics. Wish EVGA would pay me more to talk to these annoying customers /s.

The EVGA fan boys are almost as defensive as the Apple fan boys. My card has also caught fire with shooting flames. The card has a known issue, it has been reported by several reputable reviewers that the card has that issue.

There has been several tests showing that the VRM reach unacceptable levels because they cheaped out, £600 for a card that could catch fire at any moment, EVGA told none of their customers they knew had the dangerous cards about the issue to try make it go away as fast as possible.

They charge the customer for the shipping of a card of a known defect and replace it with the same card but a refurb model with the same defect and a possibly dead PCIE slot along with anything else it might of shorted / burnt in the process.

These are flag ship cards, and EVGA have been caught with their pants down cheeping out. Stop defending a business, they're after your money, nothing more nothing less.

I've had a power supply from them that was faulty on arrival as well, their produce quality seems sketchy at best and their dishonesty says it all. I will take their pitiful offering of a refurb (a known faulty And dangerous card) as they refuse to even exchange for a reference model that doesn't catch on fire.

I will then not purchase from EVGA again and ensure I inform others that are getting into PC gaming to go for reputable brands such as Asus or MSI.

Customer service is awful, often put through to different continents with no consistency of what I'm being told. Telephone ops generally sound like they don't give a truck. Company doesn't seem to realise that they're charging a lot of money for dangerous cards and are doing the absolout bare minimum.

People praising them for replacing cards that they are obligated to replace. Awful.

JCaldin, good luck with asus and msi. I hear their warranties are superb and only replace cards with future unreleased models. They always make sure you have only the brand newest card possible.

Asus has flat out denied warranties with issues like this. Asus has shown their true colors, so referencing them as a reputable brand seemed very sarcastic. Im sure google can provide answers.

Before reddit flooded the internet with pictures of burnt evga cards, there was plenty of asus, msi, and gigabyte cards that showed the same failed components. Evga doesnt make the components that failed, they attach them to the card just like other manufacturers have.

*edit* as a matter of fact, the reddit flood subsided. Go over to www.Google.com and type in GPU caught fire. You can see pictures from all brands, amd and nvidia, from very recent to a very long time ago. There is quite a good hit of images and stories to read. Seems asus liked to blame power supplies to deny the warranty. EVGA just seemed to replace the card...

The failure was a bad batch of specific components, as shown by a few sites that looked further into the issue. EVGA opened up a window for people to upgrade to a brand new series that addressed all of the issues people pointed out, and even allowed people to step up to the 1080ti as well.

Now, you say fanboy as if you know something about me.. what cards do i have in my computer? If I am a fanboy and you know so much about me to be able to state that, this will be a super easy answer.

Erlyk13
my sc2 1080 ti is showing between 67c and 127c degrees, though only in GPU2 in the sensor screen of precision xoc. (it's not though it does affect how one of the fans reacts) It runs everything totally fine (outside of one fan throttling on an off without changing anything) I've called, removed drivers, reinstalled drivers etc. I could have not done it correctly. Dunno. As of writing this, under sensor I have gpu2 at 114c and every other telling me 29-31c. =/ If I play something like Ark Survival Evolved everything levels out....until I stop playing and then it shows that temp difference again.
 
 

You have a defective temp sensor it would appear.  There's no way to fix it. RMA would be the solution.

I has problems with ASUS customer service so I switch to EVGA, best customer experience out of any computer company I have bought from.
Having said that I really dislike their cases as I bought a DG-85 and no room for more than 2 hard drives, 2 SSD drives  and no place for an internal blue-ray/DVD.