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General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black)

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jkinney110
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2017/06/05 05:24:39 (permalink)
Greetings EVGA forum dwellers.
Long time no post. Longer time no step-ups for me.
 
I landed a GTX 1080 Founder's Edition that I decided to upgrade when I saw the 1080 Ti SC Black Ed. was available for step-up, and for not much more than what I invested in my 1080 in the first place. I've been stuck at Processing since 05-23-2017 (just short of two weeks) and thought I could create a feeler thread to find out what an average wait time has been for the community. Anyone?
 
 
FWIW - I am excited. Not impatient. I scored a cheap $120 Polaris card to use in my downtime for the Step-Up and everything  

I'm a fanboy. Of the PC Master Race.
Day-1: Maxwell, Polaris, Ryzen
#1

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    Nozler
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    Re: General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black) 2017/06/05 11:07:13 (permalink)
    Heres a thread about this exact subject >>>https://forums.evga.com/1...p-Thread-m2668363.aspx

    heatware
     
    #2
    Squall_Rinoa86
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    Re: General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black) 2017/07/04 21:08:08 (permalink)
    Like.. 2 months turn around if not more... I started mine May 17th, still no movement.




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    #3
    hmortimer
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    Re: General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black) 2017/07/13 11:04:45 (permalink)
    I started mine on 5/22. This is turning into a seriously long wait.
    #4
    huf757
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    Re: General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black) 2017/07/15 10:55:50 (permalink)
    I started mine on 5/18 and just sent in payment and will be shipping my card out on Monday. 
     
     
    hmortimer
    I started mine on 5/22. This is turning into a seriously long wait.

     
    Looks like your wait is coming to an end
    post edited by huf757 - 2017/07/15 10:58:03

    7700k 4.9ghz @ 1.37v De-Lidded
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    #5
    hmortimer
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    Re: General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black) 2017/07/17 16:24:24 (permalink)
    Just sent in payment today! It says "verifying transaction" right now. Hopefully I get the next email tomorrow and can send my card in.
     
    Thanks for the update.
    #6
    Leferrret
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    Re: General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black) 2017/07/25 00:08:49 (permalink)
    I'm also in queue I believe, what do I do now. I uploaded the invoice and right now it saids "in queue" 
    #7
    hmortimer
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    Re: General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black) 2017/07/25 06:55:44 (permalink)
    Get ready for LONG wait. I was in the queue for two months. In the next step, you'll send in payment. There is a 24 hour turnaround for them to confirm the payment and then you get an email with an RMA number. Only then can you send the card in.
     
    I started my step-up on 5/22. On 7/17, I got the email from evga asking for the payment. It was approved on 7/18 and I sent in the card on 7/19. evga will receive it today and hopefully ship out my 1080 ti SC tomorrow. I paid for 2 day shipping so if all goes well, I'll have it on Friday.
    #8
    EVGA_Thomas123
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    Re: General timeframe? SU to 11G-P4-6393-KR (1080 Ti SC Black) 2017/07/25 14:26:02 (permalink)
    jkinney110
    Greetings EVGA forum dwellers.
    Long time no post. Longer time no step-ups for me.
     
    I landed a GTX 1080 Founder's Edition that I decided to upgrade when I saw the 1080 Ti SC Black Ed. was available for step-up, and for not much more than what I invested in my 1080 in the first place. I've been stuck at Processing since 05-23-2017 (just short of two weeks) and thought I could create a feeler thread to find out what an average wait time has been for the community. Anyone?
     
     
    FWIW - I am excited. Not impatient. I scored a cheap $120 Polaris card to use in my downtime for the Step-Up and everything  




    Hello, 
     
     
    Thank you for contacting us here today. Unfortunately through the Step Up program, you would have to sit in a queue. The Step Ups are done in batches due to availability of what we have for stock. With that being said, we wouldn't have an exact ETA on when the step-ups move. However, once you move to the top of the queue and we do have them available, you would be notified to make a payment and continue forward to the next step to send us your current card first. Once we receive it, it would take about 1-3 business days to process and shipped out via UPS with the options you've selected for shipping. I apologize for any inconveniences that anyone has while awaiting in queue. If you have any further questions or concerns, EVGA Customer Support is available 24/7, 1 (888) 880-3842. 
     
     
    Regards
    Thomas N. 
    #9
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