test20090424
What a mess! Apparently EVGA made a bad decision on how to handle this black screen issue. Time to correct?

tanialovecat
Something weird has just happened to me and I'm wondering if anyone else has had this happen too?
 
Like others here, my 1080 FTW was black screening with the fans at full speed within 10-15 minutes of playing games like Witcher 3 and Skyrim, except with debug mode on. I sent it off to EVGA Taiwan and I'm waiting for them to receive it. In the mean time, I put my old card (Gigabyte GTX780 OC) back in since advance RMA isn't available here. I have never had problems with this card. I fired up Skyrim and 20 minutes later I've just had the black screen and fans speeding up error happen... so I'm quite confused. Is this a driver issue, or something else? It seems silly, but I wonder if the pci-e slot was somehow damaged by the 1080 FTW - it would explain why a card I've had for around 3 years has suddenly given me the exact same error that I've had with the faulty card. But I've never heard of a card damaging a slot before...
 
I don't know, I'm completely stumped. I'm going to try again in debug mode (this worked with my FTW) and see what happens. 
 
I should mention that I've used DDU and installed the newest drivers every time I've swapped cards, all temps are normal, and I had no issues with the 780 for the week that it spent in another computer while I was using the 1080 in mine. 

ksgnow2010
 
 
Is your CPU and/or memory overclocked?  If so, revert to stock frequency and see if that helps.

yiu1
Did you guys tried using the windows 10 GTX1080 driver? I mean remove all the driver from Nvidia and let the windows update and install the m$ display card driver.
 
I did this and seems I can complete the Skydiver test but wanna to get others to try is this is the issue.

pierreadenot
Hi, 
 
I purchased a GTX 1080 FTW Gaming less than 10 days ago and everything was fine, playing mostly Elite Dangerous and doing 3D rendering. Today after 30 min playing Elite with an HTC vive with there high graphics settings for VR, my computer crashed with the fan of the GPU at 100% making a very loud noise and keep doing it until I force the complete shutdown of the computer.
 
What I don't understand is that I've been playing for hours before sometimes for 2 or 3 hours staright with the same settings and never had any issue since today. The only recent update was the Geforce Experience and my drivers where up to date since the release of the last one 372.70.
 
I contacted EVGA support and waiting for their answer. 
 
I am running a I7 6700k with Asus Z170 A, 16go Kingston 2400 and a Seasonic 650W 80+ Gold.
 
EDIT: After the crash, I did a test with the Heaven Benchmark and didn't have any issue. Still need to find time to try again with Elite. And no OC.
 

landerx74

vaxutopia

test20090424

zmarchant
Totally agree it's hardware.  My point was that something must be set in certain games that is triggering it while others aren't.  A 5 year old game crashes in 5 minutes but newer more demanding games don't seem to as fast (for me at least).  Definitely hardware, yes.  Just interesting why some cause this failure and others don't.  

Yes, I'd like to know the root cause too from the technical point of view, not blaming EVGA. Just pure curiosity.

Without knowing the root cause; this issue (black screen + 100% fan spd) is difficult to reproduce. It has happened once during COD BO III gameplay but I have difficulties to reproduce the issue. I have tried Heaven and 3Dmark stress test but it doesn t trigger the issue. Which benchmark, stress test is triggering the issue 100% of the time?
 
I have submitted a ticket and just got the answer to run in debug mode, are we sure that debug mode is 100% proof to avoid this issue ? I didn t spend 800 Euro to be stuck in debug mode.
 
Thanks,
 
 

It's interesting that no Benchmark triggers this issue. I tested this numerous times with my defective EVGA FTW Edition by running numerous benchmarks with Heaven and Valley and 3dmark. Only games for me triggered this issue. It's just so interesting again that the benchmarks don't trigger this and of course all the reviewers on YouTube just basically test the card with those benchmarks. How convenient for EVGA. 😒

illicium
Received RMA card two days ago. No problems so far in synthetics (Heaven, Time Spy, Fire Strike) or games (DX:HR, Witcher 3). OC stable at 2037/5300, 75°C, no coil whine.
 
I'll report back if I get this issue again, but so far I'm pleased!

zell2004

JPS2K5

vaxutopia
I feel quite anxious about the new RMA card, the serial number is 1612536286802389 which is prior fromer card 1612536286802508 having the black screen + 100% fan issue. It was said that a hardware fix was put in place after the 30th of August (in your official forum) and I get a fully sealed card from prior that date. 


How can I make sure that the new card is bullet proof ? 

Plenty of suggestions in this thread I would think ?


 
BTW my faulty cards are 16125xxxx aswell. replacement will be 16129xxxx
 

Both my faulty Cards are 16125 aswell. dont know what the replacement will be yet.