PeterFreeman
Hey guys, I posted earlier in this thread, same issues as most with similar games used (black screen, fan 100%). The card which was failing was a 2025mhz out of the box clock like many other posters have mentioned. An advanced RMA was advised by EVGA customer support and I received a replacement card very quickly. This card is slightly lower clocked out of the box at 2013mhz or so, but so far no issues and I have managed to get a solid overclock of around 130mhz with a very stable 66-67c temp on air. It throttles to around 2088 or something "off the top of my head". 
 
In regards to the support, what can I say? EVGA have been nothing but commendable with their assistance from arranging the ADV RMA to having a UPS courier collect the faulty card free of charge. I have always bought EVGA cards in the past and this is the first time I have had to use their customer service but all I can say is it deserves all the praise it gets.

PeterFreeman
No coil whine at all, there was no coil whine with the first either though. Still have that "paranoid" feeling that I'm going to get hit with a black screen at any time when playing games and running benchmarks though! It has been 6 days with zero issues to date, so fingers crossed :)

PeterFreeman

thexephyr
So I'm having a slightly different problem with mine, but I'm wondering if it's the same underlying issue. Here's how it went.
 
I pre ordered a GTX 1080 FTW and finally got my card in mid july and it's been working flawlessly for more than a month. Boosts itself to 2012mhz without me even touching it. Mid-late august I booted up the witcher 3 and noticed some strange graphical glitches after teleporting. It wasn't anything major, just some plants missing textures, and it went away once I restarted the game. A few days later while playing GW2 after changing maps I noticed some visual artifacts covering the top part of the screen, alt tabbed and it was gone. This happened once more since, but other than that nothing was out of the ordinary. The temps hovered around 50-65C, never even getting close to 70C, and everything ran smoothly. Until yesterday.. I left the PC for 15-20min while making dinner and when I got back upstairs the screen was black and the fans were spinning like crazy, nothing I did helped so I had to do a hard reboot. Now when I booted the PC back up the card was dead. Literally dead. The fans weren't spinning, the LEDs were off, and the monitor didn't recognize the card, but I could hear that the PC itself was working fine, the windows bootup sound played and everything, and the PC was completely fine once I plugged the monitor into the mobo.
 
I've tried everything I can think of, I swapped PCI-E cable, tried another PCI slot, even threw my old GTX 660 into the PC just to make absolute sure that the GTX 1080 was the issue.
 
I'm not sure if it's the same issue described in this thread since my card just flat out died, but now I'm at a loss.. I've set up an RMA request with the retailer I bought the card from and now I'm just waiting and hoping I'll have better luck with the new card. :/

The black screen and fans spinning at full is pretty much the common symptom amongst everyone here, and if as you say, it has been fine for a month up until now that is worrying. See if you can replicate the error and in the mean time contact EVGA support and see what they recommend, Hopefully, it was just a one off, cards occasionally fail, drivers fail, bsods and the like etc. maybe it was just bad luck..
 
I found that the first time I experienced the black screen and fans, after that it seemed to get progressively worse with increased frequency of it happening.

jlp209
Received my RMA FTW Hybrid card today. I haven't even installed it into my PC. As I was unwrapping all the plastic and port covers I noticed that there is no BIOS switch to toggle between master and slave BIOS! The marking is on the card but there's no switch! I emailed support to request another RMA. This whole process; black screen and fan issue plus this now is so annoying.  Stuff happens beyond EVGA control I get it. Maybe it is a sign that I should stick with my 980 Ti. 
 

Maverick827
I placed my RMA for this issue almost a week ago and it doesn't seem like the replacement has even shipped yet.  Is this typical?  It's a Hybrid, not sure if those are still having stock issues and if that's affecting things.

PeterFreeman

plplayer

vaxutopia
I feel quite anxious about the new RMA card, the serial number is 1612536286802389 which is prior fromer card 1612536286802508 having the black screen + 100% fan issue. It was said that a hardware fix was put in place after the 30th of August (in your official forum) and I get a fully sealed card from prior that date. 


How can I make sure that the new card is bullet proof ? 

I'm wondering the same. The RMA'd card I received was 1610xxxxx and the original was 1612xxxxx. I called support and was told that the serial number was not indicative of anything. I asked if this card was "old, new stock" and was informed that a number of cards are pulled and set aside for RMA purposes. So my question is, are these cards really tested prior to shipping? From the conversation I had with the tech it sure doesn't seem like it. He told me to wait and see if the issue occurs again and if it does to call back.

This is a little worrying, my replacement has been fine for 7 days but as above, my original card was a 16125xxxxx and the replacement is a 1610xxxxx, hopefully as support said the serial numbers aren't indicative of when they were produced.
 
Who knows at this stage? although their customer support has been great, really at this stage some kind of official acknowledgement giving information to ease peoples minds is needed. It's getting tiresome when playing games or benching having this creeping feeling that it's going to fail at any moment.