ivangogh
Warranty repair/replacement is included in the purchase price. It's the shipping that costs.

1. The seller shall be liable to the consumer for any lack of conformity which exists at the time the goods were delivered.
2. In the case of a lack of conformity, the consumer shall be entitled to have the goods brought into conformity free of charge by repair or replacement, in accordance with paragraph 3, or to have an appropriate reduction made in the price or the contract rescinded with regard to those goods, in accordance with paragraphs 5 and 6.
3. In the first place, the consumer may require the seller to repair the goods or he may require the seller to replace them, in either case free of charge, unless this is impossible or disproportionate.
A remedy shall be deemed to be disproportionate if it imposes costs on the seller which, in comparison with the alternative remedy, are unreasonable, taking into account:
- the value the goods would have if there were no lack of conformity,
- the significance of the lack of conformity, and
- whether the alternative remedy could be completed without significant inconvenience to the consumer.
Any repair or replacement shall be completed within a reasonable time and without any significant inconvenience to the consumer, taking account of the nature of the goods and the purpose for which the consumer required the goods.
4. The terms "free of charge" in paragraphs 2 and 3 refer to the necessary costs incurred to bring the goods into conformity, particularly the cost of postage, labour and materials.
5. The consumer may require an appropriate reduction of the price or have the contract rescinded:
- if the consumer is entitled to neither repair nor replacement, or
- if the seller has not completed the remedy within a reasonable time, or
- if the seller has not completed the remedy without significant inconvenience to the consumer.
6. The consumer is not entitled to have the contract rescinded if the lack of conformity is minor.

JimBeamBlack
Sorry to barge into this thread, But I have a quick question. 
I'm probably worrying for nothing, but I'm also trying to be as vigilant as I can about my investment in this 3080 so I keep an eye on the forums, and to me this is interesting about these things happening in older games, games which should not even be any sort of issue.
 I decided to run the Precision X1 HWM to see what my voltages are, keep in mind I don't overclock past the factory settings of my FTW3 Ultra, I really haven't had the need to at all as this card is BLAZING fast for me.
 
This is what I got running P3D v5 (dx12) for about 2 hours, NOTE that my voltage while running the game was low, but while the game was paused is when the voltage spiked up to 1.081 along with the memory clock mhz? Then when I un-paused the game the voltage and memory mhz went back down again.
 
Is THIS unusual behavior or just normal operating procedure? You would think it would be just the opposite but I am no expert? OR am I not even looking at this correctly?
 
Anyways, should I worry or just go about my business? So far while gaming for hours in Cyberpunk 2077 I haven't broke 76C, and no black screens or high running fans, but I'm almost afraid to pause or alt/tab out of any of my games.
 
thanks

kevinc313

m1gu3l
Do Evga 3080 ti FTW3 cards also have this problem?
Exclusive to 3080 and 3090?

They changed how they draw power, but it still ain't that great.

Rewire92
Hey all,

I have had the unfortunate displeasure of dealing with 2 broken 3090 FTW3 Ultras, and upon the issue happening yet again with my 3rd card, I decided to do some deep trouble shooting.  Let me lay out the experience for you.

I enjoy playing older titles, as well as the newer AAA titles from time to time as well.  My first 3090 did great in demanding games, but was netting me a subpar overclock (+75 Core/+500 Mem), I played 100+ hours in Cyberpunk 2077 and I really had a great time.  However, I was getting black screen high fan spinning usage when playing less demanding titles such as League or Halo MCC.  I had to hard reset my computer to get the card to turn back on, and I did so over the next few weeks whenever I played those games, until one day, it wouldn't turn back on at all.  I had no lights on the card, and a red light over one of the PCIE power pin slots.

I RMAed.  The new 3090 came, and I was happy.  50 more hours of Cyberpunk, and no issues.  But in League....more crashing.   6 more black screens later, the 2nd card was dead.  Red light over a PCIE pin power slot, but the card still lit up.  Not sure why about that.

My 3rd card came yesterday.  And I knew right where to look.  The reason that doctors press until it hurts is to find out where the problem is, because patients sometimes lie. 

I launched League and without 3 minutes going by in game, black screen, high fans, no output, and the card was running at stock speeds.   I called up EVGA, and I had a nice long chat with a rep while I tried to reproduce the issue.  They told me the symptoms I was experiencing were "Over-Current Protections" kicking in, and also that my first RMA card had failed because of a power related issue.  They suggested I switch out my power supply (an EVGA 1200W P2) with the gold power supply I had before (EVGA 1300W G2).  I played a full 16 minutes of league while on the phone with them, and experienced no crashing, but a minute after we hung up, it black screened, and crashed again.

Now, I dabble in overclocking quite a bit.  I'm aware of how voltages can cause instability in cards, and how too much current breaks transistors and traces inside CPUs.  I'd never had this issue with GPUs before, because I would always just do mild overclocks.  

So I started using GPU-Z to watch my voltages while gaming on League.  What did I see while playing League?  Well, the card would *usually* be at 1800 Mhz, using 0.8680 V while I was in game, but occasionally, the voltage would spike along with the clock speed, all the way up to 2025Mhz and 1.0810 V.  Now, I like I said, I don't do much "hardcore" overclocking for my GPUs, but I have used MSI Afterburner for literally 10 years.  I've never seen a video card go over 1.050 Vs.  I looked up the max safe voltage for the 3090, and wasn't able to find it using google, but I had another solution that I knew would work.

So, I booted up Cyberpunk, since I knew I could game on that for hours on end without crashing.  Max Voltage I saw in that game?  1.050V.  Played fine for an hour.  Then I thought to myself, let's try overclocking?  So I set my power limit to 107%, with a mild OC of +75 Core and +750 Mem.   1.075 V when the game started, and 1.068 V while in game.  Ok....Let's crank the overclock.  +150 Core and +1500 Mem.  Played fine for another hour, still max voltage in game?  1.068 V.

I then had a thought.  What if the voltage curve in lower power states is messed up somehow?  I set MSI Afterburner to "Force Constant Voltage" and booted up a League custom game.   I was able to play the game for 35 minutes before the game crashed, so I knew I was on the right track.  There were less voltage spikes, and less core Mhz spikes as well.  But it still crashed?  Why?  Well, when it finally did crash, it had gone up to 1.081 V again.
 
https://prnt.sc/yla8ib
 
 
The fix?  Voltage curves.

https://prnt.sc/ylaaor
 
As you can see here, the normal voltage curve stops ramping only when the card gets up to a whopping 1.118 V on the core.  Well, I'm crashing at well below that at using only 150 watts and the core at 1.081V, and I know the card is stable using 450 Watts at 1.068V so what can I do to fix this?


https://prnt.sc/ylahyd
 
I set the core Mhz to plummet after 1.068 V, and since I'm not getting anywhere near those higher voltage numbers without a higher power limit BIOS, I don't need to worry about them.

The result?  I just streamed and watched a movie on my 5 monitors while playing a 2 hour custom game of League by myself.  I'm going to need more testing, but I believe I've fixed the problem.

EVGA needs to adjust their voltage curves for the standard BIOS, because I believe it's breaking Voltage limits in lower power states while still attempting to go to higher core clocks. Also, while my experience here is only anecdotal, it *has* fixed my League crashing problem, so I can only assume that the voltage curve *is* the issue.  The card attempts to go up to a voltage it shouldn't be at when the temperature is not low enough on the card to do so, breaking copper traces in the card with too much voltage at too high of a temperature.

While my experience here is a solitary thing, I would like to have some other people experiencing this issue chime in, and let me know if this fixes the issue.  Maybe I've fixed EVGA's RMA problem with these cards, an experience that I can only assume has reached a large dollar cost figure, with how many people I've seen having the same issues.

Good luck!

EDIT: While I fix my images.

EDIT 2: For those that don't feel like reading through the entire thread, the problem was fixed by limiting my voltage for OC to 1.062V and below, and having the card run at stock speeds at any voltage above 1.062 V.  Comfortably running at +120/+1250 for about 5 days with no crashes.  While you obviously shouldn't have to do this sort of workaround to prevent your card from dying, I can say with confidence this solves whatever issue is causing game crashes and constant RMAs.  Happy Gaming!

jegreene

Intoxicus
 
Funny you mention this.

I was trying to work with them about the voltage curve issues such as too many points on the same voltage in a row.
Basically it comes down to a certain point it's on Nvidia and what they enforce.

I have personally definitely had OC issues where they curve screwed my OC by doing erratic things.

But when it comes to the 3090's New World helped expose what the actual issue is and it turned out to be a bad solder joint on a specific run of cards.

Is it possible that the Rev 1 3090 cards have this issue? 
 
I have been having consistent crashes to desktop in Dota 2. Similarly anytime I up the power draw on the card (in Precision) the cards crashes are more frequent. This are quite apparent in Dota 2 and happen in stress tests.
 
My crash is as simple as the game closes to desktop, no errror or anything. Same with 3DMark

Rewire92
Hey all,

I have had the unfortunate displeasure of dealing with 2 broken 3090 FTW3 Ultras, and upon the issue happening yet again with my 3rd card, I decided to do some deep trouble shooting.  Let me lay out the experience for you.

I enjoy playing older titles, as well as the newer AAA titles from time to time as well.  My first 3090 did great in demanding games, but was netting me a subpar overclock (+75 Core/+500 Mem), I played 100+ hours in Cyberpunk 2077 and I really had a great time.  However, I was getting black screen high fan spinning usage when playing less demanding titles such as League or Halo MCC.  I had to hard reset my computer to get the card to turn back on, and I did so over the next few weeks whenever I played those games, until one day, it wouldn't turn back on at all.  I had no lights on the card, and a red light over one of the PCIE power pin slots.

I RMAed.  The new 3090 came, and I was happy.  50 more hours of Cyberpunk, and no issues.  But in League....more crashing.   6 more black screens later, the 2nd card was dead.  Red light over a PCIE pin power slot, but the card still lit up.  Not sure why about that.

My 3rd card came yesterday.  And I knew right where to look.  The reason that doctors press until it hurts is to find out where the problem is, because patients sometimes lie. 

I launched League and without 3 minutes going by in game, black screen, high fans, no output, and the card was running at stock speeds.   I called up EVGA, and I had a nice long chat with a rep while I tried to reproduce the issue.  They told me the symptoms I was experiencing were "Over-Current Protections" kicking in, and also that my first RMA card had failed because of a power related issue.  They suggested I switch out my power supply (an EVGA 1200W P2) with the gold power supply I had before (EVGA 1300W G2).  I played a full 16 minutes of league while on the phone with them, and experienced no crashing, but a minute after we hung up, it black screened, and crashed again.

Now, I dabble in overclocking quite a bit.  I'm aware of how voltages can cause instability in cards, and how too much current breaks transistors and traces inside CPUs.  I'd never had this issue with GPUs before, because I would always just do mild overclocks.  

So I started using GPU-Z to watch my voltages while gaming on League.  What did I see while playing League?  Well, the card would *usually* be at 1800 Mhz, using 0.8680 V while I was in game, but occasionally, the voltage would spike along with the clock speed, all the way up to 2025Mhz and 1.0810 V.  Now, I like I said, I don't do much "hardcore" overclocking for my GPUs, but I have used MSI Afterburner for literally 10 years.  I've never seen a video card go over 1.050 Vs.  I looked up the max safe voltage for the 3090, and wasn't able to find it using google, but I had another solution that I knew would work.

So, I booted up Cyberpunk, since I knew I could game on that for hours on end without crashing.  Max Voltage I saw in that game?  1.050V.  Played fine for an hour.  Then I thought to myself, let's try overclocking?  So I set my power limit to 107%, with a mild OC of +75 Core and +750 Mem.   1.075 V when the game started, and 1.068 V while in game.  Ok....Let's crank the overclock.  +150 Core and +1500 Mem.  Played fine for another hour, still max voltage in game?  1.068 V.

I then had a thought.  What if the voltage curve in lower power states is messed up somehow?  I set MSI Afterburner to "Force Constant Voltage" and booted up a League custom game.   I was able to play the game for 35 minutes before the game crashed, so I knew I was on the right track.  There were less voltage spikes, and less core Mhz spikes as well.  But it still crashed?  Why?  Well, when it finally did crash, it had gone up to 1.081 V again.
 
https://prnt.sc/yla8ib
 
 
The fix?  Voltage curves.

https://prnt.sc/ylaaor
 
As you can see here, the normal voltage curve stops ramping only when the card gets up to a whopping 1.118 V on the core.  Well, I'm crashing at well below that at using only 150 watts and the core at 1.081V, and I know the card is stable using 450 Watts at 1.068V so what can I do to fix this?


https://prnt.sc/ylahyd
 
I set the core Mhz to plummet after 1.068 V, and since I'm not getting anywhere near those higher voltage numbers without a higher power limit BIOS, I don't need to worry about them.

The result?  I just streamed and watched a movie on my 5 monitors while playing a 2 hour custom game of League by myself.  I'm going to need more testing, but I believe I've fixed the problem.

EVGA needs to adjust their voltage curves for the standard BIOS, because I believe it's breaking Voltage limits in lower power states while still attempting to go to higher core clocks. Also, while my experience here is only anecdotal, it *has* fixed my League crashing problem, so I can only assume that the voltage curve *is* the issue.  The card attempts to go up to a voltage it shouldn't be at when the temperature is not low enough on the card to do so, breaking copper traces in the card with too much voltage at too high of a temperature.

While my experience here is a solitary thing, I would like to have some other people experiencing this issue chime in, and let me know if this fixes the issue.  Maybe I've fixed EVGA's RMA problem with these cards, an experience that I can only assume has reached a large dollar cost figure, with how many people I've seen having the same issues.

Good luck!

EDIT: While I fix my images.

EDIT 2: For those that don't feel like reading through the entire thread, the problem was fixed by limiting my voltage for OC to 1.062V and below, and having the card run at stock speeds at any voltage above 1.062 V.  Comfortably running at +120/+1250 for about 5 days with no crashes.  While you obviously shouldn't have to do this sort of workaround to prevent your card from dying, I can say with confidence this solves whatever issue is causing game crashes and constant RMAs.  Happy Gaming!

arestavo
1.1V is what these GPUs are rated for. Whether or not the GPU will be able to hit that due to GPU boost's algorithm is a whole different story.
 
Edit - ran a quick Valley benchmark and got this for proof:

Rewire92
  However, I was getting black screen high fan spinning usage when playing less demanding titles such as League or Halo MCC. 

ty_ger07
It was the Rev 0.1's cheaper components, not a soldering issue. If you have a Rev 1.0, you have a lot less to worry about.
The reason EVGA can't tell you which cards were affected by the supposed soldering problem is because it was a myth from the start. 'Any of the early 3090 FTW3s (Rev 0.1) cards could have a soldering issue.' Lol. Get real!
Rev 0.1 3090 FTW3 had 50 amp power stages and a not-so-great analog voltage controller. The Rev 1.0 was upgraded to 70 amp power stages and a digital voltage controller.

Intoxicus
Omg, how dense are you.


They said "EVGA admits that the failure of  ***some*** of its products was due to a "rare soldering issue,""

You do understand that "some" means "not all"?

It's not the cause for *all failures*, only *some* of them.

Meaning it's not a myth.

You could paraphrase it as "Some, but not all failures are due to a rare soldering issue."

It's almost like you decided on something without paying attention to the actual facts...

redteamgo

Intoxicus
Omg, how dense are you.


They said "EVGA admits that the failure of  ***some*** of its products was due to a "rare soldering issue,""

You do understand that "some" means "not all"?

It's not the cause for *all failures*, only *some* of them.

Meaning it's not a myth.

You could paraphrase it as "Some, but not all failures are due to a rare soldering issue."

It's almost like you decided on something without paying attention to the actual facts...

do you understand that a company’s marketing statement on a product’s failure is not necessarily a fact?