rmorse27
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Customer came in my shop and said he wasnt getting any video after he installed a new chip, I asked him what he had for a board and chip he told me he had a z170 board and a ryzen 5 chip which made no sense. I pulled the heatsink off and it was intel chip not a Ryzen. He also told me the first chip he had was broken so he bought the same exact chip that was broken. I checked out the chip and it was a Intel i5-10400 1200 chip socket he was trying to install in a 1151 socket board,no remember he said he bought the same chip of the one that was broken which he is now out $300 and needs to buy another chip for that board. It looks like he didnt damage the pins as far as I can tell, you have to put a lot of pressure on the lever to cause that kind of damage.
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atfrico
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Re: Customer said no video after installing new chip
2022/06/08 08:11:41
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He is at fault for not buying a compatible CPU for the mobo and the customer is lying.
T hose who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way. Affiliate Code: 3T15O1S07G
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Hoggle
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Re: Customer said no video after installing new chip
2022/06/08 10:53:24
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It can't be the same chip as what he had that was working before. Sounds like the guy has no idea what he is doing and figures everything just fits together regardless of brand.
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/08 11:27:25
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according to his father they bought the same exact chip,which means he had to have broken the first one as well.
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/08 11:28:24
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I bought a 1200 board going to bend the corners back and see if it boots.
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rjohnson11
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Re: Customer said no video after installing new chip
2022/06/08 11:49:15
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Customer sounds like he/she is not competent to do this kind of work.
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atfrico
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Re: Customer said no video after installing new chip
2022/06/08 12:11:40
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Not competent = negligent🙃
T hose who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way. Affiliate Code: 3T15O1S07G
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/08 13:03:22
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I have seen a lot things working on computers this is the first for me, another customer was complaing he was loosing fps in games turns out he had his video card in pci-e x8 slot not x16 hello mcfly.
post edited by rmorse27 - 2022/06/09 07:59:53
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wmmills
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Re: Customer said no video after installing new chip
2022/06/09 04:59:26
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LMBO, wow, id love to see what the other chip looks like. Any bets it was a Ryzen cpu?!?!
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atfrico
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Re: Customer said no video after installing new chip
2022/06/09 07:54:08
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rmorse27 I have seen a lot things working on computers this is the first for me, another customer was complaing he was loosing fps in games turns out he had his video card in pci-e x8 slot npt x16 hello mcfly.
Lol. The irony🤣🤣
T hose who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way. Affiliate Code: 3T15O1S07G
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/09 07:59:00
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the other chip was the same has the new one he bought told to me by his father.
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/09 08:00:46
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have a 1200 board coming today going to slightly bend the corners back in place and see if it boots.
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atfrico
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Re: Customer said no video after installing new chip
2022/06/09 08:59:37
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rmorse27 have a 1200 board coming today going to slightly bend the corners back in place and see if it boots.
It will just be careful not to break the pins.
T hose who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way. Affiliate Code: 3T15O1S07G
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/10 07:26:41
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well the kid came in to pick up his pc and basically threw his father under the bus for breaking the 12 gen chip, I tried the chip in a 1200 board with no luck at all no boot.
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/10 09:09:49
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the pins in the 1151 socket looked to be okay, he bought a 6700k chip and I walked him threw how to install it and not have his father do it.
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Cool GTX
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Re: Customer said no video after installing new chip
2022/06/10 09:28:08
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maybe if the customer used a CC & it has "accidental damage coverage" - they might take some of the pain out of learning why they need to read & follow the directions
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/11 05:35:37
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now he tells me that the pc was running fine before and the chip he was using died, so they bought the wrong chip for the z170 board.
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/11 05:37:18
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We will see if he comes back after installing the 6700k and still no boot.
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rjohnson11
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Re: Customer said no video after installing new chip
2022/06/11 05:57:12
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rmorse27 now he tells me that the pc was running fine before and the chip he was using died, so they bought the wrong chip for the z170 board.
I am not trusting this customer
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/11 07:53:16
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would have been cheaper in the long run to let me take care of it.
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atfrico
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Re: Customer said no video after installing new chip
2022/06/13 06:12:58
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Just keep charging for your services. At this point the customer is not asking the right question
T hose who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way. Affiliate Code: 3T15O1S07G
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/13 07:07:18
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I will keep charging him for stupidy.
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rmorse27
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Re: Customer said no video after installing new chip
2022/06/13 08:52:43
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he hasnt been back since he picked up his pc.
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atfrico
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Re: Customer said no video after installing new chip
2022/06/13 09:23:46
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rmorse27 I will keep charging him for stupidy.
Yeah fair enough. There are tons of videos, forums, Google and youtube in particular where you can find anything of everything. You already told the solution and they still create the problem🙄
T hose who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way. Affiliate Code: 3T15O1S07G
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