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mod rigs is working again

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rmorse27
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2021/05/24 07:01:46 (permalink)
I cant get into my mods rigs to make changes anybody know why?
post edited by rmorse27 - 2021/06/26 07:16:17

Intel i9 14900kf-Asus Z790 Rog Strix-E Wifi-Corsair 64GB @6400 DDR5-EVGA 3080TI FTW HC-EVGA G6 1000 PWS-Samsung Pro 2TB 4.0-Thermaletake Case-Corsair Pump/Res Combo
 
 http://www.heatware.com/eval.php?id=66896
 
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    Cool GTX
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    Re: mod rigs 2021/05/24 07:25:59 (permalink)
    using an add blocker ?
     
    Security too tight in your browser ?
     
    Could be an issue on EVGA's end ?

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    rmorse27
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    Re: mod rigs 2021/05/24 08:37:21 (permalink)
    havent had issue's until yesterday nothing has changed.

    Intel i9 14900kf-Asus Z790 Rog Strix-E Wifi-Corsair 64GB @6400 DDR5-EVGA 3080TI FTW HC-EVGA G6 1000 PWS-Samsung Pro 2TB 4.0-Thermaletake Case-Corsair Pump/Res Combo
     
     http://www.heatware.com/eval.php?id=66896
     
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    B0baganoosh
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    Re: mod rigs 2021/05/24 08:58:41 (permalink)
    I just tried two different browsers (and deleted cookies), same problem. I can log in and view my system, but when I click "edit system" i get a blank page:
     
    (I zoomed out to 67% so you could see that it is just blank between the top header and the "view system" button)

    Attached Image(s)


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    donta1979
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    Re: mod rigs 2021/05/24 11:55:59 (permalink)
    I am having the the same issue with Edge I wont install chrome to check, but its been like that for a couple days now.

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    #5
    rmorse27
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    Re: mod rigs 2021/05/24 12:17:29 (permalink)
    same page I get

    Intel i9 14900kf-Asus Z790 Rog Strix-E Wifi-Corsair 64GB @6400 DDR5-EVGA 3080TI FTW HC-EVGA G6 1000 PWS-Samsung Pro 2TB 4.0-Thermaletake Case-Corsair Pump/Res Combo
     
     http://www.heatware.com/eval.php?id=66896
     
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    B0baganoosh
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    Re: mod rigs 2021/05/25 11:09:42 (permalink)
    Any update on this? Still broken, and I've even tried a different computer and my phone at this point lol.

    6Q6CPFHPBPCU691 is a discount code anyone can use.
     
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    rjohnson11
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    Re: mod rigs 2021/05/25 11:16:10 (permalink)
    Nike_7688
    Any update on this? Still broken, and I've even tried a different computer and my phone at this point lol.


    Logout of the forums. Clear your EVGA cookies from your browser. Then log back in. If the problem continues send an email to webmaster@evga.com

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    B0baganoosh
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    Re: mod rigs 2021/05/25 11:51:46 (permalink)
    rjohnson11
    Nike_7688
    Any update on this? Still broken, and I've even tried a different computer and my phone at this point lol.


    Logout of the forums. Clear your EVGA cookies from your browser. Then log back in. If the problem continues send an email to webmaster@evga.com




    That was the first thing I tried. I'll send an email.

    6Q6CPFHPBPCU691 is a discount code anyone can use.
     
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    Slippy103
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    Re: mod rigs 2021/05/28 17:33:55 (permalink)
    I won't install Chrome..  maybe try Firefox
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    Lichachron
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    Re: mod rigs 2021/05/31 12:41:34 (permalink)
    Some suggestions:
    Tried from a different browser?
    Clear your search history/cookies?
    Tried from a different pc?
    Send a ticket?

    Psst? Buying EVGA? Use this code at checkout for up to 10% off your purchase: YH8K2O9I9WQQ8ZM
     
     
    #11
    rmorse27
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    Re: mod rigs 2021/06/01 07:30:08 (permalink)
    mod rigs page still not working

    Intel i9 14900kf-Asus Z790 Rog Strix-E Wifi-Corsair 64GB @6400 DDR5-EVGA 3080TI FTW HC-EVGA G6 1000 PWS-Samsung Pro 2TB 4.0-Thermaletake Case-Corsair Pump/Res Combo
     
     http://www.heatware.com/eval.php?id=66896
     
    #12
    justin_43
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    Re: mod rigs 2021/06/01 10:58:34 (permalink)
    Yeah this is definitely not a browser problem. Tried different browsers and different machines. It's broken

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    B0baganoosh
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    Re: mod rigs 2021/06/01 11:00:33 (permalink)
    Lichachron
    Some suggestions:
    Tried from a different browser?
    Clear your search history/cookies?
    Tried from a different pc?
    Send a ticket?

    Yup, I've done all those. Does it work for you? Can you click on "edit this rig" and actually edit your rig? What about building a new one? I can log into the mods rigs page and see my rigs are there, but I cannot click "edit this rig" or "create rig" without getting the blank page that has been posted above.
     
    rmorse27
    mod rigs page still not working



    The support staff spent each day last week trying to figure out what I was doing wrong and even reset my password at one point. None of that helped. Also, I don't know what I would have done wrong to make it not only broken for me, but also you and several others on the forums (for the people that keep talking about my cookies, did you try to edit or create a new rig? does it work for you? I haven't seen anybody show evidence that it works for anyone right now). Then they had the 3-day weekend off, so maybe someone will look into it again this afternoon.

    6Q6CPFHPBPCU691 is a discount code anyone can use.
     
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    #14
    justin_43
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    Re: mod rigs 2021/06/01 14:57:42 (permalink)
    Nike_7688
     
    The support staff spent each day last week trying to figure out what I was doing wrong and even reset my password at one point. None of that helped. Also, I don't know what I would have done wrong to make it not only broken for me, but also you and several others on the forums (for the people that keep talking about my cookies, did you try to edit or create a new rig? does it work for you? I haven't seen anybody show evidence that it works for anyone right now). Then they had the 3-day weekend off, so maybe someone will look into it again this afternoon.




    It's definitely not you or your browser. I get the same thing on a fresh install of Windows. I have 4 machines and get the same thing on each with both FF and chrome. You can definitely tell there is a problem for everyone because the number at the top of the mods rigs page doesn't change anymore. The number to count down the number of new systems. It doesn't change because no one can add a new system. I'm surprised to hear that the support staff can't replicate the problem...

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    rmorse27
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    Re: mod rigs 2021/06/02 07:38:40 (permalink)
    they are looking into it may take a couple of days.

    Intel i9 14900kf-Asus Z790 Rog Strix-E Wifi-Corsair 64GB @6400 DDR5-EVGA 3080TI FTW HC-EVGA G6 1000 PWS-Samsung Pro 2TB 4.0-Thermaletake Case-Corsair Pump/Res Combo
     
     http://www.heatware.com/eval.php?id=66896
     
    #16
    B0baganoosh
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    Re: mod rigs 2021/06/04 10:57:13 (permalink)
    rmorse27
    they are looking into it may take a couple of days.



    Still broken. I'm thinking they may have been a little more focused on fixing the site with the 3080 ti launches lol.

    6Q6CPFHPBPCU691 is a discount code anyone can use.
     
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    Vroom34
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    Re: mod rigs 2021/06/04 15:30:49 (permalink)
    Exact same issue here. Blank edit page etc...
    #18
    Sideshow_Pat
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    Re: mod rigs 2021/06/04 15:54:42 (permalink)
    Same here.  A work around to edit the rig information is to use IE 11.  You can search for it in Windows 10... it's there.  The photo upload still doesn't work though with any browser I have tried.
    #19
    Dabadger84
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    Re: mod rigs 2021/06/04 19:15:16 (permalink)
    Mine is the same way so I can't fix my Mod Rigs page for the correct RAM :(
     
    Sad times.

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    Nereus
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    Re: mod rigs 2021/06/05 20:25:42 (permalink)
     
    Same. FireFox and MS Edge.
     


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    the_KiLlaBEE
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    Editing an existing build 2021/06/06 03:44:09 (permalink)
    Im trying to edit my modsrig since i got a 3080ti hybrid and want to add it to my specs and change it. I also want to add the new benchmark scores.
    All i get is a white blank screen with nowhere for mne to edit. Is this normal once you post it and cant change it?
    Or am i missing something?

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    #22
    rmorse27
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    Re: Editing an existing build 2021/06/06 06:01:27 (permalink)
    mod rigs has been down going on 1 week so its no you or your browser.

    Intel i9 14900kf-Asus Z790 Rog Strix-E Wifi-Corsair 64GB @6400 DDR5-EVGA 3080TI FTW HC-EVGA G6 1000 PWS-Samsung Pro 2TB 4.0-Thermaletake Case-Corsair Pump/Res Combo
     
     http://www.heatware.com/eval.php?id=66896
     
    #23
    Nereus
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    Re: mod rigs 2021/06/06 06:46:06 (permalink)
     
    Just noticed that when I try to build a new rig and get that blank page we are all getting, if I go back to my list of existing builds, there's a bunch of new builds created for every time I hit that blank page, but with null values - see attached image.
     

     
     
     

    Attached Image(s)



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    #24
    Chaos_21
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    Re: mod rigs 2021/06/06 09:32:45 (permalink)
    Mod Rigs has been giving me a blank edit page also, for a couple days now.

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    #25
    the_KiLlaBEE
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    Re: mod rigs 2021/06/06 15:56:48 (permalink)
    Sorry, i had started a thread regarding this and must have missed there was one already mentioning it, so my post got merged. Lets hope they fix this soon.

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    #26
    Nereus
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    Re: mod rigs 2021/06/09 18:49:07 (permalink)
     
    PLEASE POST IN THIS THREAD if anyone at all has been able to login to ModsRigs.com and add a new build or even edit an existing build in the last week or so.
     
    I note the EVGA Bucks system countdown is still sitting at 169.
    https://www.modsrigs.com/topRating.aspx
     
     
     


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    #27
    atfrico
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    Re: mod rigs 2021/06/09 19:28:20 (permalink)
    the_KiLlaBEE
    Sorry, i had started a thread regarding this and must have missed there was one already mentioning it, so my post got merged. Lets hope they fix this soon.


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    Nereus
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    Re: mod rigs 2021/06/10 21:47:10 (permalink)
    Nereus
    PLEASE POST IN THIS THREAD if anyone at all has been able to login to ModsRigs.com and add a new build or even edit an existing build in the last week or so.
     
    I note the EVGA Bucks system countdown is still sitting at 169.
    https://www.modsrigs.com/topRating.aspx 

     
    LOL, well the countdown has increased to 170 now.. looks like someone deleted a rig, have to wonder if that was accidentally while trying to edit it.
     
    I received a reply from Adam at EVGA regarding it, they couldn't replicate the issue everyone is having and asked I try a few things... my reply:
     

    Hi Adam. Thanks for the response.
    I'm not using a VPN or a cookie blocker.
    I do have adblocker in FireFox so I disabled that - no change.
    Disabled Malwarebytes software - no change (FF or MSEdge).
    Disabled Norton 360 - no change (FF or MSEdge).
    Tried a private browser window in FF - no change. 
    Checked on https://www.enable-javascript.com/ which confirmed javascript is enabled in both browsers.
    Double checked FireFox in about:config - javascript is enabled.
    Tried on my wife's desktop using her account - same issue.
    Tried on my laptop - same issue.
    Tried my daughter's laptop - same issue.
    All are using up to date versions of Windows 10 (3 are W10pro, 1 is W10home).
    A bunch of people with the same issue: https://forums.evga.com/mod-rigs-m3306904.aspx
    Maybe try logging out and clearing your browser cookies etc. and log back in and see if you get the same problem after?
    I'm not sure what else I can try, but considering the system countdown is still sitting at 169 and has been for quite some time indicates this is a widespread issue, perhaps only still working in browsers that have not logged out for a long time?
    Hope that helps.
     
     


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    #29
    Chaos_21
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    Re: mod rigs 2021/06/10 22:44:01 (permalink)
    These browsers are not using java anymore, and I don't want to re install to find out if it's the issue.

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    #30
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