EVGA

Helpful ReplyEVGA Flow Control Device Not Found

Author
Post
Essentials Only Full Version
Acewonnn
New Member
  • Total Posts : 29
  • Reward points : 0
  • Joined: 2018/09/20 23:46:41
  • Status: offline
  • Ribbons : 0
2018/11/24 16:24:23 (permalink)
Just installed this and I got the above message using a CLC 280. Everything is up to date. I have an Asus Strix-E Z390 MOBO, and the pump is connected to the AIO header. The usb is connected to the usb header on the mobo.
#1
List Solutions Only

23 Replies Related Threads
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2018/11/24 16:34:31 (permalink)
    Unplug the UBS Cable count to 5 and plug it back in.
    When you remove the Cable do you hear any Window Sounds?
    Like when you plug in a USB Device like a Mouse or KB.
    post edited by bcavnaugh - 2018/11/24 16:36:34

    Associate Code: 9E88QK5L7811G3H


     
    #2
    Acewonnn
    New Member
    • Total Posts : 29
    • Reward points : 0
    • Joined: 2018/09/20 23:46:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2018/11/24 16:45:51 (permalink)
    I did not hear a sound.
    #3
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2018/11/24 16:47:46 (permalink)
    Are there any LED's On?
    Are there any Yellow ! in your Device Manager?

    Associate Code: 9E88QK5L7811G3H


     
    #4
    Acewonnn
    New Member
    • Total Posts : 29
    • Reward points : 0
    • Joined: 2018/09/20 23:46:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2018/11/24 16:49:21 (permalink)
    No yellow in the device manager and the LED is on for the pump.
    #5
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2018/11/24 16:51:16 (permalink)
    Re-check the connector on the MB that you have it set Pin 1 to Pin 1 and not backwards.
    In the Bios do you have the AIO Header set to 100%?
    "EVGA Flow Control Device Not Found" if your Motherboard cannot see it then the Software cannot see it.
    post edited by bcavnaugh - 2018/11/24 16:54:07

    Associate Code: 9E88QK5L7811G3H


     
    #6
    Acewonnn
    New Member
    • Total Posts : 29
    • Reward points : 0
    • Joined: 2018/09/20 23:46:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2018/11/24 16:57:04 (permalink)
    Yes. It somehow worked right now. Will keep you updated if anything changes thank you.
    #7
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2018/11/24 17:05:45 (permalink)
    Acewonnn
    Yes. It somehow worked right now. Will keep you updated if anything changes thank you.



    Associate Code: 9E88QK5L7811G3H


     
    #8
    cronustr75
    New Member
    • Total Posts : 59
    • Reward points : 0
    • Joined: 2018/07/16 13:29:26
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2018/11/26 02:27:41 (permalink)
    Mine does not read cpu heat? Any suggestions?
    #9
    o0tank0o
    New Member
    • Total Posts : 2
    • Reward points : 0
    • Joined: 2018/07/23 14:37:25
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2018/11/29 16:19:39 (permalink)
    im haing the same issue. I unplugged it and plugged it back in. There was a sound. What should I try?
     
    #10
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2018/11/29 16:39:51 (permalink)
    o0tank0o
    im haing the same issue. I unplugged it and plugged it back in. There was a sound. What should I try?

    Uninstall the Software Restart the computer Update the Chipset Software restart the computer install the software.

    Associate Code: 9E88QK5L7811G3H


     
    #11
    o0tank0o
    New Member
    • Total Posts : 2
    • Reward points : 0
    • Joined: 2018/07/23 14:37:25
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2018/11/29 16:58:27 (permalink)
    bcavnaugh
    o0tank0o
    im haing the same issue. I unplugged it and plugged it back in. There was a sound. What should I try?

    Uninstall the Software Restart the computer Update the Chipset Software restart the computer install the software.


    just tried this. Now its like popping up for 1 millisecond then it is gone. I have no idea why its doing this.
    #12
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2018/11/29 17:02:23 (permalink)
    @o0tank0o
    Information about your Computer to allow members to help you.
     
    Motherboard
    Make:
    Model:
    Bios Version:
    Is Bios Current Yes or No.
    CPU
    Model:
    Settings:
     
    Memory
    Make:
    Model:
    Settings:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    PSU
    Make:
    Model:
    AGE:
    Using One PCIe Power Cable or Two Separate Cables?
    Location US, EU, Other for Voltage or Power.
     
    Monitors
    Make:
    Model:
     
    TV’s
    Make:
    Model:
     
    Other PCI/PCIe installed Devices
    Make:
    Model:
    Slot Number Installed:
    Driver Version:
     
    Other PCI/PCIe installed Devices
    Make:
    Model:
    Slot Number Installed:
    Driver Version:
     
    OS:
    OS Version:
    Service Pack Level:
    Windows/Patch Level:

    Associate Code: 9E88QK5L7811G3H


     
    #13
    GObonzo
    New Member
    • Total Posts : 17
    • Reward points : 0
    • Joined: 2017/03/01 18:14:59
    • Location: central FL
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2019/04/30 07:30:09 (permalink)
    a lot of the time PC starts with CPUWB error, Device Not Found. mostly happens when waking up but also with fresh boots.
    post edited by GObonzo - 2019/04/30 07:38:27

    ASUS ROG Strix Z370-E | i7-8700K 5GHz \ ASUS Ryujin 360 | G.Skill DDR4 3200 CL14 16GB(2x 8GB) | EVGA FTW3 1080 Ti | M.2: 480GB \ SSDs: 5.25TB \ HDs: 8TB | be quiet! Dark Power Pro 11 750w | Fractal Design Vector RS \ 5x be quiet! Silent Wings 3 140mm PWM Hi-Speed | Logitech G600 \ Corsair Vengeance M95 | Corsair K70 LUX RGB | Corsair Gaming VOID 7.1 | One S Gamepad | Alienware AW3420DW | Windows 10 x64 | Lenovo IdeaPad
    #14
    xTemon
    iCX Member
    • Total Posts : 376
    • Reward points : 0
    • Joined: 2007/10/07 21:17:38
    • Location: Western Canada
    • Status: offline
    • Ribbons : 6
    Re: EVGA Flow Control Device Not Found 2019/05/06 20:14:38 (permalink)
    During initial boot, I've found it doesn't find the waterblock when I log in. Program closes, and I wait 3-4 seconds and run it and it starts up without any real issues, (it's not showing the temps immediately, but otherwise fine). It's just on start-up that I get the message that it couldn't find the waterblock, but there's a few things happening at the same time, so I assume it's just polling hardware at the same time as windows is.
     
    Still, it does seem a bit weak given it's been installed since Friday and after 2 days it started having issues. 
     
    Ironically, it isn't even set up to start-up with Windows, but that's not the first time a program has done that when it clearly isn't in settings for it. More ironically, it isn't even in my Startup list on windows. I assume it runs at startup because I had check for updates daily on. It's on weekly now, so I'll see if it starts up tomorrow I guess. 
    post edited by xTemon - 2019/05/06 20:25:16
    #15
    ftmiranda
    New Member
    • Total Posts : 8
    • Reward points : 0
    • Joined: 2019/01/18 12:48:48
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2019/05/12 20:06:32 (permalink)
    I have an ASUS Code X with the CLC 280 and get the same issue as @xTermon. I get the CPUWB error, Device Not Found message, but if I click on the flowcontrol app again, it loads without any issues - it only happens when loading Windows. I wasted 2 months with EVGA support and the 'engineers' told me it's an issue with my motherboard. I replaced the motherboard - and guess what - issue persisted. I replaced the usb cable from the 280 CLC - issue persisted. 
    I guess EVGA just made a buggy software and does not know how to fix this issue. What I like about EVGA is that you can monitor by the coolant temperature, which avoids the "acceleration" of the fans all the time when your CPU is under load. I prefer to set my own custom temperature curves but based on the coolant not cpu. 
     
    #16
    ftmiranda
    New Member
    • Total Posts : 8
    • Reward points : 0
    • Joined: 2019/01/18 12:48:48
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2019/05/12 20:47:47 (permalink) ☄ Helpfulby Cool GTX 2019/05/13 11:59:03
    After I posted my comment here, I was just doing some more tests like disabling the power savings from all USB HUBs on Device manager on Windows 10, disabling all possible power management options on USB. Did the same on the BIOS. Nothing helped - but then I figured it out - 
    If you are getting the CPUWB error, Device Not Found message only when you load Windows (meaning that if you double click on flowcontrol after the error message and it will load) - to make this annoyance go away, press Windows key then R - then type shell:startup, this will open the startup folder - copy the flowcontrol app there - it worked. 
    Now Windows 10 successfully loads the flowcontrol in the right order and it does not show the error message anymore.
    The way it was before, I would start flowcontrol manually - then use the computer for gaming, after the gaming session I would shutdown normally - next day I would start Windows and that annoyance would happen,  CPUWB error, Device Not Found, then I would double click on the flow control icon and load it then start my gaming session. After I explicitly added the flowcontrol to the startup folder on Windows 10, the problem was magically fixed. 
    Thank you for nothing EVGA support tech! 
    #17
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2019/05/12 21:04:18 (permalink)
    ftmiranda
    After I posted my comment here, I was just doing some more tests like disabling the power savings from all USB HUBs on Device manager on Windows 10, disabling all possible power management options on USB. Did the same on the BIOS. Nothing helped - but then I figured it out - 
    If you are getting the CPUWB error, Device Not Found message only when you load Windows (meaning that if you double click on flowcontrol after the error message and it will load) - to make this annoyance go away, press Windows key then R - then type shell:startup, this will open the startup folder - copy the flowcontrol app there - it worked. 
    Now Windows 10 successfully loads the flowcontrol in the right order and it does not show the error message anymore.
    The way it was before, I would start flowcontrol manually - then use the computer for gaming, after the gaming session I would shutdown normally - next day I would start Windows and that annoyance would happen,  CPUWB error, Device Not Found, then I would double click on the flow control icon and load it then start my gaming session. After I explicitly added the flowcontrol to the startup folder on Windows 10, the problem was magically fixed. 
    Thank you for nothing EVGA support tech! 

    I have to ask did you open a Service Ticket the Official Tech Support for EVGA?
    This is still a Member to Member Forum that sometimes EVGA Techs review but do not work from.

    Associate Code: 9E88QK5L7811G3H


     
    #18
    ftmiranda
    New Member
    • Total Posts : 8
    • Reward points : 0
    • Joined: 2019/01/18 12:48:48
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2019/05/13 06:47:08 (permalink)
    Yes, EVGA Support Email 780716
    In order to open a official support tech ticket, you have to register your product, then you are able to explain the issue. But after months of emails, new cable sent from evga, nothing did the trick until the eureka moment yesterday! I’m not mad at evga, don’t get me wrong, I’m just happy that I fixed my problem.
    #19
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2019/05/13 08:12:41 (permalink)
    ftmiranda
    Yes, EVGA Support Email 780716
    In order to open a official support tech ticket, you have to register your product, then you are able to explain the issue. But after months of emails, new cable sent from evga, nothing did the trick until the eureka moment yesterday! I’m not mad at evga, don’t get me wrong, I’m just happy that I fixed my problem.

    Lets hope EVGA reviews your Post above https://forums.evga.com/FindPost/2954184 but it not helpful with the last line.
    We work with EVGA at least this is the best thing to do IMO than throw insults at them. We Learn from Each Other here on the Forum.

    Associate Code: 9E88QK5L7811G3H


     
    #20
    ftmiranda
    New Member
    • Total Posts : 8
    • Reward points : 0
    • Joined: 2019/01/18 12:48:48
    • Status: offline
    • Ribbons : 0
    Re: EVGA Flow Control Device Not Found 2019/05/13 08:31:31 (permalink)
    @  - just read what I wrote and you will understand that the comment: "Thank you for nothing EVGA support tech!" Was a way of being ironic. I don't think of it as an insult. 
    I worked with EVGA tech support for over 3 months (all logged with EVGA tech support)  and they basically told me that there is nothing else that they can do. The official tech support from EVGA had no clue on what to do anymore. 
    If I could not care less of about this I would have fixed the issue and stayed quiet and let other people run into the same issue but not I decided to share that with the forum, so if others have the same issue - I explained what worked for me. 
    This was the last answer from EVGA:
    "Hello,
    I'm sorry about this ongoing problem but you are the only customer I have encountered having this issue with this particular CLC. I myself also have one installed on a X299 micro and it works right at boot up with the only minor issue being the implementation of Microsoft's annoying UAC pop up but that's all on the OS. 
    There is no known incompatibility between Asus motherboards and any of our CLCs being that it does work and I would highly encourage you to test it on another system to confirm for yourself that the issue is isolated and neither the CLC, the motherboard or the software are at fault."
     
    And yet I fixed the issue (myself) with a very simple solution..... 
     
    I still like EVGA products, particularly this AIO, very effective - better than most 360 AIOs out there (in terms of performance). (although I might go custom loops after this AIO dies for other reasons) 
     
    #21
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Flow Control Device Not Found 2019/05/13 11:37:22 (permalink)
    Got it

    Associate Code: 9E88QK5L7811G3H


     
    #22
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 31353
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 123
    Re: EVGA Flow Control Device Not Found 2019/05/13 12:04:20 (permalink)
    ftmiranda
    After I posted my comment here, I was just doing some more tests like disabling the power savings from all USB HUBs on Device manager on Windows 10, disabling all possible power management options on USB. Did the same on the BIOS. Nothing helped - but then I figured it out - 



    If you are getting the CPUWB error, Device Not Found message only when you load Windows (meaning that if you double click on flowcontrol after the error message and it will load)

    - to make this annoyance go away, press Windows key then R - then type shell:startup, this will open the startup folder - copy the flowcontrol app there - it worked. 

    Now Windows 10 successfully loads the flowcontrol in the right order and it does not show the error message anymore.


    The way it was before, I would start flowcontrol manually - then use the computer for gaming, after the gaming session I would shutdown normally - next day I would start Windows and that annoyance would happen,  CPUWB error, Device Not Found, then I would double click on the flow control icon and load it then start my gaming session.

    After I explicitly added the flowcontrol to the startup folder on Windows 10, the problem was magically fixed. 

    Thank you for nothing EVGA support tech! 



    After I explicitly added the flowcontrol to the startup folder on Windows 10, the problem was magically fixed.

    Thank you ftmiranda - for sharing Your Solution with the EVGA Community
     
    [I edited your Quote for Clarity / Readability]
     
    I would like to note that trouble shooting issues that only happen to some setups / PCs - is hard to troubleshoot, especially if it can not be Replicated.
     
    Look at My AIO Folding build.  It uses an Asus MB & EVGA CLC cooler ... I did not have the issue you experienced
     
     

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    Older RIG projects RTX Project  Nibbler


     When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
    #23
    Cordorb
    SSC Member
    • Total Posts : 531
    • Reward points : 0
    • Joined: 2007/03/18 22:27:50
    • Status: offline
    • Ribbons : 2
    Re: EVGA Flow Control Device Not Found 2019/05/15 04:34:26 (permalink)
    Interesting !!  
     
    I  had noticed some times when setting up NEW builds/systems the "Device Not Found" error  ( EVGA CLC)
    but after installing other programs ( internet security - Acronis protection - lots of Windows updates )
    the error was gone.
     
    At the time thought it was a later added  driver that fixed it or the security software delaying starting of third party programs.
     
    I also seem to have less problems with start up error on a SSD or M.2 based boot windows 10 vs a hard disk system
     
     

     
     
    #24
    Jump to:
  • Back to Mobile