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Torq X5 - Middle button not working and the right click is sometimes not working

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jos214demi
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2019/03/01 07:06:40 (permalink)
The middle scroll button is not working although I can scroll and the right click is sometimes not working that you need to press on a different location of the right click button to make it work and when you hold it down it looks like it's miss clicking and not really holding down. Help pls :( 
#1

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    Cool GTX
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    Re: Torq X5 - Middle button not working and the right click is sometimes not working 2019/03/01 07:24:55 (permalink)
    Is it new ?
     
    Still under the 3 yr warranty ?
     
     
    https://www.evga.com/about/contactus/
     
    Your asking about the wheel ?
     

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    #2
    jos214demi
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    Re: Torq X5 - Middle button not working and the right click is sometimes not working 2019/03/01 09:40:05 (permalink)
    I don't think it's still under warranty or has one since I won this a year ago.

    Yes, the wheel and right click is malfunctioning. 
    #3
    Cool GTX
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    Re: Torq X5 - Middle button not working and the right click is sometimes not working 2019/03/01 09:51:39 (permalink)
    I'd make sure it was registered & contact CS 
     
    as long as its not damaged from say a drop ......
     
    Worth asking

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    Hoggle
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    Re: Torq X5 - Middle button not working and the right click is sometimes not working 2019/03/01 12:16:42 (permalink)
    Always worth contacting support since mice have moving parts that can break down over time. As long as it’s not been abused it sounds like it would be covered under the warranty.

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    bcavnaugh
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    Re: Torq X5 - Middle button not working and the right click is sometimes not working 2019/03/01 17:03:31 (permalink)
    Complete Product Registration and see what you have left as far as time left on your EVGA Warranty

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