jankerson

bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 

• CPU: Intel Core i7-8700K
• Motherboard: ASUS ROG Maximus X Hero Intel Z370
• RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
• Storage 1: Samsung Evo 970 - 500gb
• Storage 2: Samsung Evo 850 - 2TB
• Storage 3: Micron - 2TB
• PSU: Corsair HX750i
• GPU: EVGA RTX 3080 FTW 3 Ultra 
• OS: Windows 10 - Build 2004 

 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 

• Update windows 10 to latest version
• Uninstalled then reinstalled Graphics drivers
• Tested RAM with MemTest86
• Cleared CMOS and updated BIOS
• Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)

None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 

 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 

bragbir

jankerson

bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 

• CPU: Intel Core i7-8700K
• Motherboard: ASUS ROG Maximus X Hero Intel Z370
• RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
• Storage 1: Samsung Evo 970 - 500gb
• Storage 2: Samsung Evo 850 - 2TB
• Storage 3: Micron - 2TB
• PSU: Corsair HX750i
• GPU: EVGA RTX 3080 FTW 3 Ultra 
• OS: Windows 10 - Build 2004 

 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 

• Update windows 10 to latest version
• Uninstalled then reinstalled Graphics drivers
• Tested RAM with MemTest86
• Cleared CMOS and updated BIOS
• Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)

None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 

 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 

Added and edit to my original post I was going based off of the terms in the windows event viewer.
By your definition I was getting restarting. I did not have to flip the PSU switch once. My system would would freeze for a second  and the screen would go black and reboot. It was like it was hitting restart in windows 10.

bragbir

jankerson

bragbir

jankerson

bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 

• CPU: Intel Core i7-8700K
• Motherboard: ASUS ROG Maximus X Hero Intel Z370
• RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
• Storage 1: Samsung Evo 970 - 500gb
• Storage 2: Samsung Evo 850 - 2TB
• Storage 3: Micron - 2TB
• PSU: Corsair HX750i
• GPU: EVGA RTX 3080 FTW 3 Ultra 
• OS: Windows 10 - Build 2004 

 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 

• Update windows 10 to latest version
• Uninstalled then reinstalled Graphics drivers
• Tested RAM with MemTest86
• Cleared CMOS and updated BIOS
• Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)

None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 

 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 

Added and edit to my original post I was going based off of the terms in the windows event viewer.
By your definition I was getting restarting. I did not have to flip the PSU switch once. My system would would freeze for a second  and the screen would go black and reboot. It was like it was hitting restart in windows 10.

 
Yeah, I know what you are talking about.
 
Software, driver issue most likely here.
 
Or it's the GPU.
 
It's not the PSU.
 
There is also a setting in the ASUS Bios that has to do with POWER fault or protection or something, turn that off in the BIOS.
 
That could be the reason for the restarts.

Everything under APM in the BIOS is disabled, but I believe you are referring to "Restore AC Power Loss." 

jaxkrabbit
Got email from Seasonic this morning, it has to be replaced and they are cross-shipping me a replacement now after I put in a safety deposit.
 
Still curious as what kind of replacement it would be, they did not say anything regarding what is replacing my current one.

jaxkrabbit

jankerson
Likely will be the new Prime Series.

So this?
 
https://www.newegg.com/se...96?&quicklink=true

jaxkrabbit
Got email from Seasonic this morning, it has to be replaced and they are cross-shipping me a replacement now after I put in a safety deposit.
 
Still curious as what kind of replacement it would be, they did not say anything regarding what is replacing my current one.

rancel21342

jaxkrabbit
Got email from Seasonic this morning, it has to be replaced and they are cross-shipping me a replacement now after I put in a safety deposit.
 
Still curious as what kind of replacement it would be, they did not say anything regarding what is replacing my current one.

No idea what Seasonic will do, but I called EVGA about my 850w GA. Kept freezing, crashing and then getting reboots. They told me it had something to do with the internal circuitry of the GA and they believe something to do with the Eco mode. They are cross shipping me a different model.

jaxkrabbit

AWK16
 
Yes that's their new TX replacement models

Got an email chat from Seasonic. They are shipping me a bare unit (no cables) which is "re-certified" that have fixed the shutting down problem. When asked what model I am getting, they just replied "exact same model with the problem fixed"
 
First time hearing they ship re-certified PSU as replacement. I know they do it for HDD at Western Digital and Seagate.

AWK16
There is an issue with 3000 cards, especially EVGA, Asus or MSI don't suffer from that as much and I said that earlier. Never the last, I have also spoke with Seasonic earlier today and there is some true to the fact that due to the fact that these cards are so power hungry and can also spike rapidly which triggers some PSUs to short, nothing to do with whatever switch you hear about.

AWK16
There is an issue with 3000 cards, especially EVGA, Asus or MSI don't suffer from that as much and I said that earlier. Never the last, I have also spoke with Seasonic earlier today and there is some true to the fact that due to the fact that these cards are so power hungry and can also spike rapidly which triggers some PSUs to short, nothing to do with whatever switch you hear about.

Trollsies
Well ima try the evga 1000w titanium psu on Friday. If that doesn’t fix problem I’ll give the evga 1600w titanium one from micro center a shot. After that ima just rma the gpu, but im like 90% sure it’s the seasonic psu, and that they don’t require a flip switch.

jankerson

Trollsies
Well ima try the evga 1000w titanium psu on Friday. If that doesn’t fix problem I’ll give the evga 1600w titanium one from micro center a shot. After that ima just rma the gpu, but im like 90% sure it’s the seasonic psu, and that they don’t require a flip switch.

 
It's a known working unit so you will be fine.