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rancel21342
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Re: FTW3 Ultra Shutting down PC 2020/10/26 21:28:22 (permalink)
kevinc313
rancel21342
I did. I kept thinking something was up with my PSU and this thread made me feel more confident. Haven’t heard back yet so will see what happens.

Maybe it’s not the PSU and it’s the card, although there is another thread here somewhere and OP had same issue. EVGA told him this GA psu and some combinations, ie 10900k cause power draw issues. Which sounds like they are aware and won’t fix. They basically said, “it’s a GA which is an entry level psu”. Not cool.



Try to get an upgrade from EVGA (pay the difference).  850w G3 or better.  Avoid the G5 series.


What are the chances they’d actually let me do this? My GA barely a month old, but I bought it from Newegg so not sure if EVGA will take it back or offer something like this. Newegg certainly won’t
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/26 22:06:34 (permalink)
rancel21342
kevinc313
rancel21342
I did. I kept thinking something was up with my PSU and this thread made me feel more confident. Haven’t heard back yet so will see what happens.

Maybe it’s not the PSU and it’s the card, although there is another thread here somewhere and OP had same issue. EVGA told him this GA psu and some combinations, ie 10900k cause power draw issues. Which sounds like they are aware and won’t fix. They basically said, “it’s a GA which is an entry level psu”. Not cool.



Try to get an upgrade from EVGA (pay the difference).  850w G3 or better.  Avoid the G5 series.


What are the chances they’d actually let me do this? My GA barely a month old, but I bought it from Newegg so not sure if EVGA will take it back or offer something like this. Newegg certainly won’t



 
Contact them and ask.

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 06:27:03 (permalink)
I can confirm this is definitely a power supply issue.
 
I had everything dialed in for my 3090 on 1440p. Upgraded to a 4K monitor where average gaming GPU load increased. The result is I am seeing crushes again. This is on a Seasonic Titanium 850Watt PSU. I guess for 3090 you really need a 1000watt and above PSU.
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 06:28:47 (permalink)
jaxkrabbit
I can confirm this is definitely a power supply issue.
 
I had everything dialed in for my 3090 on 1440p. Upgraded to a 4K monitor where average gaming GPU load increased. The result is I am seeing crushes again. This is on a Seasonic Titanium 850Watt PSU. I guess for 3090 you really need a 1000watt and above PSU.




Crashes or shutdowns?
 
And is the PSU the Prime Ti or Prime Ultra Ti, there is a difference.
post edited by jankerson - 2020/10/27 06:54:38

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
rancel21342
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Re: FTW3 Ultra Shutting down PC 2020/10/27 07:05:05 (permalink)
kevinc313
rancel21342
I did. I kept thinking something was up with my PSU and this thread made me feel more confident. Haven’t heard back yet so will see what happens.

Maybe it’s not the PSU and it’s the card, although there is another thread here somewhere and OP had same issue. EVGA told him this GA psu and some combinations, ie 10900k cause power draw issues. Which sounds like they are aware and won’t fix. They basically said, “it’s a GA which is an entry level psu”. Not cool.



Try to get an upgrade from EVGA (pay the difference).  850w G3 or better.  Avoid the G5 series.


I am going to try, but highly doubt it will be an option. I reached out to Newegg this morning and any chance of exchange was denied. Told me I was beyond my 30 days (at day 40 now). I explained the compatibility issues and that i just wanted to swap for a different model, not return. Didn't matter. Might just buy a 1000w G3 as they are still available in some places.
 
Really frustrated and hoping that EVGA will help me out, but not holding my breathe on this one after seeing the reply another person got stating that there may be some issues with this PSU and chipsets, ie. 10900k. There is no reason why an 850w PSU shouldn't be able to run a 10900k and a 3080. I'm on 7700k and having issues, so I am sure upgrading my CPU this year as planned will only make these issues worse. When I first received this PSU I noticed it had coil whine when running benchmarks. I reached out to EVGA then as well and was told, "Well, the GA is only an entry level PSU". Doesn't give me high confidence they help with this.
jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:16:50 (permalink)
jankerson
jaxkrabbit
I can confirm this is definitely a power supply issue.
 
I had everything dialed in for my 3090 on 1440p. Upgraded to a 4K monitor where average gaming GPU load increased. The result is I am seeing crushes again. This is on a Seasonic Titanium 850Watt PSU. I guess for 3090 you really need a 1000watt and above PSU.




Crashes or shutdowns?
 
And is the PSU the Prime Ti or Prime Ultra Ti, there is a difference.




 
Shutdown then restart
 
https://www.newegg.com/se...850w/p/N82E16817151160
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:21:12 (permalink)
rancel21342
kevinc313
rancel21342
I did. I kept thinking something was up with my PSU and this thread made me feel more confident. Haven’t heard back yet so will see what happens.

Maybe it’s not the PSU and it’s the card, although there is another thread here somewhere and OP had same issue. EVGA told him this GA psu and some combinations, ie 10900k cause power draw issues. Which sounds like they are aware and won’t fix. They basically said, “it’s a GA which is an entry level psu”. Not cool.



Try to get an upgrade from EVGA (pay the difference).  850w G3 or better.  Avoid the G5 series.


I am going to try, but highly doubt it will be an option. I reached out to Newegg this morning and any chance of exchange was denied. Told me I was beyond my 30 days (at day 40 now). I explained the compatibility issues and that i just wanted to swap for a different model, not return. Didn't matter. Might just buy a 1000w G3 as they are still available in some places.
 
Really frustrated and hoping that EVGA will help me out, but not holding my breathe on this one after seeing the reply another person got stating that there may be some issues with this PSU and chipsets, ie. 10900k. There is no reason why an 850w PSU shouldn't be able to run a 10900k and a 3080. I'm on 7700k and having issues, so I am sure upgrading my CPU this year as planned will only make these issues worse. When I first received this PSU I noticed it had coil whine when running benchmarks. I reached out to EVGA then as well and was told, "Well, the GA is only an entry level PSU". Doesn't give me high confidence they help with this.




 
PSU wattage doesn't have anything to do with the shutdowns. 
 
It's the transient power spikes that are the real problem with some PSUs.
 
Being they can be easily twice the normal measured power draw, although only for a few microseconds.
 
So it really comes down to PSU design here and how the PSU can deal with transient power spikes or not as is the case with some models. It's how the secondary side of the PSU is designed and the size of and how the caps are utilized.
 
Which is why some PSUs are fine and don't shut down while some others just plain do.
 
So it doesn't matter if the PSU is 650W or 1200W it will still just plain shut down if the PSU design can't handle the transient spikes.
 
And yes the EVGA GA series PSU is the budget model of the Supernova series so that $20 you saved over the G3 for example was the difference in working and not working in this case.
 
However it's not your fault since there are no reviews of that PSU, professional reviews that is.
 
 
 
 
 
 
post edited by jankerson - 2020/10/27 08:26:57

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:22:14 (permalink)
jaxkrabbit
jankerson
jaxkrabbit
I can confirm this is definitely a power supply issue.
 
I had everything dialed in for my 3090 on 1440p. Upgraded to a 4K monitor where average gaming GPU load increased. The result is I am seeing crushes again. This is on a Seasonic Titanium 850Watt PSU. I guess for 3090 you really need a 1000watt and above PSU.




Crashes or shutdowns?
 
And is the PSU the Prime Ti or Prime Ultra Ti, there is a difference.




 
Shutdown then restart
 
https://www.newegg.com/se...850w/p/N82E16817151160




 
Yeah, non Ultra, yeah they shut down.
 
Contact Seasonic.

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:27:28 (permalink)
jankerson
jaxkrabbit
jankerson
jaxkrabbit
I can confirm this is definitely a power supply issue.
 
I had everything dialed in for my 3090 on 1440p. Upgraded to a 4K monitor where average gaming GPU load increased. The result is I am seeing crushes again. This is on a Seasonic Titanium 850Watt PSU. I guess for 3090 you really need a 1000watt and above PSU.




Crashes or shutdowns?
 
And is the PSU the Prime Ti or Prime Ultra Ti, there is a difference.


Shutdown then restart
 
https://www.newegg.com/se...850w/p/N82E16817151160




 
Yeah, non Ultra, yeah they shut down.
 
Contact Seasonic.



Oh no. Do you have a thread I can follow to solve this? Or some blog post or something.
 
 
 
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:35:09 (permalink)
jaxkrabbit
jankerson
jaxkrabbit
jankerson
jaxkrabbit
I can confirm this is definitely a power supply issue.
 
I had everything dialed in for my 3090 on 1440p. Upgraded to a 4K monitor where average gaming GPU load increased. The result is I am seeing crushes again. This is on a Seasonic Titanium 850Watt PSU. I guess for 3090 you really need a 1000watt and above PSU.




Crashes or shutdowns?
 
And is the PSU the Prime Ti or Prime Ultra Ti, there is a difference.


Shutdown then restart
 
https://www.newegg.com/se...850w/p/N82E16817151160




 
Yeah, non Ultra, yeah they shut down.
 
Contact Seasonic.



Oh no. Do you have a thread I can follow to solve this? Or some blog post or something.
 
 
 




 
Known working PSUs.
 
https://forums.evga.com/We-need-to-have-a-thread-of-what-PSU-people-have-and-RTX-3080-or-3090-and-is-WORKING-m3118557.aspx
 
 
My Seasonic Prime Ti Ultra 750W (750TR) works with my 3080 and the XOC VBIOS, I fully tested it.
 
Was one of 4 that I personally tested, all different PSUs.
 
HX 850, HXI 850, Prime Ultra Ti 750W and AXI 1600W.
 
Like I said contact Seasonic, they are aware...
 
 

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:38:28 (permalink)

 
 
Known working PSUs.
 
https://forums.evga.com/We-need-to-have-a-thread-of-what-PSU-people-have-and-RTX-3080-or-3090-and-is-WORKING-m3118557.aspx
 
 
My Seasonic Prime Ti Ultra 750W (750TR) works with my 3080 and the XOC VBIOS, I fully tested it.
 
Was one of 4 that I personally tested, all different PSUs.
 
HX 850, HXI 850, Prime Ultra Ti 750W and AXI 1600W.
 
Like I said contact Seasonic, they are aware...
 
 



So you just directly email them or call them? I wonder what they are going to do.
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:39:53 (permalink)
jaxkrabbit

 
 
Known working PSUs.
 
https://forums.evga.com/We-need-to-have-a-thread-of-what-PSU-people-have-and-RTX-3080-or-3090-and-is-WORKING-m3118557.aspx
 
 
My Seasonic Prime Ti Ultra 750W (750TR) works with my 3080 and the XOC VBIOS, I fully tested it.
 
Was one of 4 that I personally tested, all different PSUs.
 
HX 850, HXI 850, Prime Ultra Ti 750W and AXI 1600W.
 
Like I said contact Seasonic, they are aware...
 
 



So you just directly email them or call them? I wonder what they are going to do.




 
Either call or email, or both.
 
They have very good customer service.
 
And your PSU has a 12 year warranty.

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:45:11 (permalink)
 

Either call or email, or both.
 
They have very good customer service.
 
And your PSU has a 12 year warranty.




 
Did they offer you replacement?
 
On one hand I would love to solve this problem. On the other hand, having to go on a few weeks with no PSU would leave me unemployed.
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 08:47:12 (permalink)
jaxkrabbit
 

Either call or email, or both.
 
They have very good customer service.
 
And your PSU has a 12 year warranty.




 
Did they offer you replacement?
 
On one hand I would love to solve this problem. On the other hand, having to go on a few weeks with no PSU would leave me unemployed.




 
Contact them and see for sure.
 
Won't know for sure until you call them.
 
Be nice though.... They could send you a Prime TX-1000W.
post edited by jankerson - 2020/10/27 08:50:31

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
rancel21342
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Re: FTW3 Ultra Shutting down PC 2020/10/27 10:27:01 (permalink)
jaxkrabbit
 

Either call or email, or both.
 
They have very good customer service.
 
And your PSU has a 12 year warranty.




 
Did they offer you replacement?
 
On one hand I would love to solve this problem. On the other hand, having to go on a few weeks with no PSU would leave me unemployed.


I put in a ticket last night do to crashing and restart issues with my 850w GA (I have a 3080 FTW Ultra). I was having issues out the gate and only just realized it was PSU related with the restarts and then finding this thread after having the belief it was my PSU.
 
I won't go into full details because YMMV, but I called EVGA this morning and they resolved my issue for me. Waiting on a replacement which should solve my issues. Love EVGA - best in the business. Seems I was frustrated and stressed out for no reason.
Robleesaunders
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Re: FTW3 Ultra Shutting down PC 2020/10/27 11:14:54 (permalink)
MY 3080 FTW3 Ultra died an hour ago.  Was working fine for two weeks.  One red light at end of card.  It is RMA'd already.  I am glad EVGA has great support.  
nesbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 11:38:48 (permalink)
"So it doesn't matter if the PSU is 650W or 1200W it will still just plain shut down if the PSU design can't handle the transient spikes."
 
True but a larger wattage supply probably has larger capacitors to help with transients.   I'll be mad if my 1200W P2 is insufficient.  This sensitivity to supply probably means they should have put a little more capacitance on the video card itself for faster response.  
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 12:01:57 (permalink)
nesbit
"So it doesn't matter if the PSU is 650W or 1200W it will still just plain shut down if the PSU design can't handle the transient spikes."
 
True but a larger wattage supply probably has larger capacitors to help with transients.   I'll be mad if my 1200W P2 is insufficient.  This sensitivity to supply probably means they should have put a little more capacitance on the video card itself for faster response.  




Depends on the actual model of the PSU.
 
But yes, normally with high quality PSUs they likely will, but not always.
 
The issue comes from the secondary side of the PSU, not the primary.
 
 

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 13:33:45 (permalink)

 
I put in a ticket last night do to crashing and restart issues with my 850w GA (I have a 3080 FTW Ultra). I was having issues out the gate and only just realized it was PSU related with the restarts and then finding this thread after having the belief it was my PSU.
 
I won't go into full details because YMMV, but I called EVGA this morning and they resolved my issue for me. Waiting on a replacement which should solve my issues. Love EVGA - best in the business. Seems I was frustrated and stressed out for no reason.




 
Yeah I know EVGA has amazing customer service, not sure about Seasonic. Sent them an email through their customer service already. Will report back what they say. For now I am forced to just use everything in default mode.
brentsg
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Re: FTW3 Ultra Shutting down PC 2020/10/27 13:42:53 (permalink)
I'm trying to read up on the thread but wanted to add 2 cents.  My issue actually involves a 3080 FE rather than EVGA, but I'm spontaneously rebooting with a Seasonic 1000W Prime Ultra Titanium.  I feel like I should be good here but it reboots itself under load 1-2 times per day at stock speeds under load (Folding).  Underclocking/undervolting helps for sure but doesn't fix it.  Raising the power threshold reboots more frequently.
 
Nvidia has offered to replace the card and I was pointed here by enthusiasts so looking for data mostly.  I think the issue with transients is more general than a specific brand, obviously.
 
I reached out to Seasonic and awaiting response.
jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 13:47:41 (permalink)
When did you contact seasonic?
youcanteatthat
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Re: FTW3 Ultra Shutting down PC 2020/10/27 13:49:09 (permalink)
if you're going with a ftw3, scraping by on your other components should not be an option. your PSU might not be handling it because you have no headroom for the sudden spikes you're likely encountering. whatever the minimum specs are, if you want to be safe you should AT LEAST go 100w over that...and that's just to get by with what you might have now. if you're likely to upgrade anything at all in the next year or so, you'll probably hit the wall again. unless CPUs all of a sudden stop using 200+ watts.


jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 13:51:13 (permalink)
brentsg
I'm trying to read up on the thread but wanted to add 2 cents.  My issue actually involves a 3080 FE rather than EVGA, but I'm spontaneously rebooting with a Seasonic 1000W Prime Ultra Titanium.  I feel like I should be good here but it reboots itself under load 1-2 times per day at stock speeds under load (Folding).  Underclocking/undervolting helps for sure but doesn't fix it.  Raising the power threshold reboots more frequently.
 
Nvidia has offered to replace the card and I was pointed here by enthusiasts so looking for data mostly.  I think the issue with transients is more general than a specific brand, obviously.
 
I reached out to Seasonic and awaiting response.




 
Yeah, rebooting is different than the PSU shutting down. I mean the PSUs literally shut off completely, the OCP kicks in and shut down the PSU so you would have to flip the PSU switch off then back on again. The Prime Ultras work fine with the 3080's etc.
 
Likely a card issue in your case.
 
 
post edited by jankerson - 2020/10/27 13:59:14

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 18:10:48 (permalink)
Seasonic responded:
 
Your PSU is likely affected by our older models not doing well with high power graphics card's transient loads.
 
Yeah I have the SSR-850TD which seems to be affected.
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Re: FTW3 Ultra Shutting down PC 2020/10/27 18:19:28 (permalink)
jaxkrabbit
Seasonic responded:
 
Your PSU is likely affected by our older models not doing well with high power graphics card's transient loads.
 
Yeah I have the SSR-850TD which seems to be affected.


Wow...kudos for Seasonic as that's the first response from a PSU maker/distributor that I've seen that specifically stated transient loads killing their older PSU's.  Linus also mentioned the transient spike issues briefly during his 3070 review and pointed at EVGA specifically.  I wonder if EVGA will release a statement...?

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jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/27 18:27:12 (permalink)
jaxkrabbit
Seasonic responded:
 
Your PSU is likely affected by our older models not doing well with high power graphics card's transient loads.
 
Yeah I have the SSR-850TD which seems to be affected.




 
Yup... 
 
That's the Older Prime, non Ultra.
 
I still have an old Prime Ti SSR-650TD in one system, it will never see a 3000 series card so I am not worried.
 
The SSR-750TR works fine though, I tested it, that's the Prime Ultra Ti.
 
The new Prime TX's also work fine.
 
Seasonic will take care of you. 
 
 
 
 
post edited by jankerson - 2020/10/27 18:34:04

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
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jaxkrabbit
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Re: FTW3 Ultra Shutting down PC 2020/10/27 18:38:27 (permalink)
jankerson
 
Yup... 
 
That's the Older Prime, non Ultra.
 
I still have an old Prime Ti SSR-650TD in one system, it will never see a 3000 series card so I am not worried.
 
The SSR-750TR works fine though, I tested it, that's the Prime Ultra Ti.
 
The new Prime TX's also work fine.
 
Seasonic will take care of you. 




I hope. So far it looks like I will have to go on for several days without my PC. Their guideline says I need to mail the current one back to their NA HQ. They will have to test it somehow. They ship me either a repaired or replacement unit. I do wonder how they are going to repair it?
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Re: FTW3 Ultra Shutting down PC 2020/10/27 18:39:37 (permalink)
jaxkrabbit
jankerson
 
Yup... 
 
That's the Older Prime, non Ultra.
 
I still have an old Prime Ti SSR-650TD in one system, it will never see a 3000 series card so I am not worried.
 
The SSR-750TR works fine though, I tested it, that's the Prime Ultra Ti.
 
The new Prime TX's also work fine.
 
Seasonic will take care of you. 




I hope. So far it looks like I will have to go on for several days without my PC. Their guideline says I need to mail the current one back to their NA HQ. They will have to test it somehow. They ship me either a repaired or replacement unit. I do wonder how they are going to repair it?




 
More like replace it...

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
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Re: FTW3 Ultra Shutting down PC 2020/10/27 19:01:13 (permalink)
jankerson
More like replace it...



Well I am hoping for the best, but given the current PSU shortage, yeah...
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Re: FTW3 Ultra Shutting down PC 2020/10/27 19:22:12 (permalink)
TLDR at the bottom.
 
Edit: When I says shutdown I mean the shutdown and reboot. Errors from the windows Event viewer.
Level: Error
D & T: 10/27/2020 6:51:59Pm
Source: EventLog
Event ID:6008 
"The previous system shutdown at 6:42:59 PM on ‎10/‎27/‎2020 was unexpected."
 
Level: Critical
D & T: 10/27/2020 6:51:55Pm
Source: Kernel-Power
Event ID:41 
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 
  • CPU: Intel Core i7-8700K
  • Motherboard: ASUS ROG Maximus X Hero Intel Z370
  • RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
  • Storage 1: Samsung Evo 970 - 500gb
  • Storage 2: Samsung Evo 850 - 2TB
  • Storage 3: Micron - 2TB
  • PSU: Corsair HX750i
  • GPU: EVGA RTX 3080 FTW 3 Ultra 
  • OS: Windows 10 - Build 2004 
 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 
  • Update windows 10 to latest version
  • Uninstalled then reinstalled Graphics drivers
  • Tested RAM with MemTest86
  • Cleared CMOS and updated BIOS
  • Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)
None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 
post edited by bragbir - 2020/10/27 19:41:56
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