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Helpful ReplyFTW3 Ultra Shutting down PC

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WraithDecay
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2020/10/10 13:01:14 (permalink)
So. Not too pleased with this new card to say the least. Running stock speeds. Fire up TimeSpy...runs for 10-15 sec......computer turns off and restarts. ANY game I run does the exact same thing....Latest drivers 456.71. Switch on the card is set for Normal. Tried setting a custom VR curve in Precision X1 (1.1.0.2) to under 2000 MHz, cause i saw that it will crash is it goes over that. Curve does not take, and fails every time. This never happened with my 2070 Super.
 
Thoughts on what this might be? Is there a log file a can run to find out whats causing this? I have no problem returning this card if I cant find out whats wrong.
 
 
#1
Sultan.of.swing
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:03:08 (permalink)
What power supply are you using and are you using 3 separate PCI-E cables or are they daisy chained?
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cstobias
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:04:35 (permalink)
Could be a voltage issue maybe???
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WraithDecay
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:05:37 (permalink)
EVGA 750GA All 3 separate cables.
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WraithDecay
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:08:03 (permalink)
cstobias
Could be a voltage issue maybe???


Its stock right now...Uninstalled Afterburner and didnt save any profiles when I did un-install.
 
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cstobias
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:08:17 (permalink)
What is your whole set up?
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WraithDecay
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:11:36 (permalink)
cstobias
What is your whole set up?


i9 9900K @ 5GHz
TUF Z390-Pro Gaming Mobo
32GB Corsair Vengeance Pro 
 
#7
arestavo
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:26:45 (permalink)
A shut off/restart indicates that the power supply can't handle it, or the video card is being pushed too high (usually overclocking - I've actually had this happen on my 3090 FTW3).
 
Test in another computer (friends/repair shop), test a different power supply.
 
If you cannot do either, RMA the card. If the problems persist, RMA the power supply.
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ChrisMag100
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:26:51 (permalink)
WraithDecay
cstobias
What is your whole set up?


i9 9900K @ 5GHz
TUF Z390-Pro Gaming Mobo
32GB Corsair Vengeance Pro 
 




Which Vengeance Pro kit do you have? 3200? 3600? Are you running XMP? Try to give the specific model SKU. Example: "CMW32GX4M2C3200C16". Once you know, look up the QVL for your motherboard to check to see if your kit has been validated by Asus. If not, turn off XMP and set the ram to the spec for the CPU (2666mhz) and the timings for the kit.
 
I recently assisted with troubleshooting a 9900k which was getting blue-screens in certain games w/ a 2070 Super. The RAM kit was not on the QVL list and disabling XMP and setting the memory speed as explained above solved the issue.
 
Also, which BIOS version is installed on the motherboard? Version 2808 was released 2020/07/27 and claims to improve stability.
 
Note that sometimes, a reboot w/o a blue-screen can still be an OS crash.
 
Another option would be to back off the power target to 80-85%. See if reduced power limit prevents the crash/reboot.
post edited by ChrisMag100 - 2020/10/10 13:34:53
#9
Viper97
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:32:20 (permalink)
Three things...
 
1. Always make sure you don't have a lot of misc. stuff that's not need. Like oh I don't know coupon savers in the background.
2. Get rid of stuff, get to cleaning out pop up blockers, underwear hiders etc.
3. Delete old drivers.
 
Okay 4. Stop complaining because your stuff is so full of stuff it causes conflicts. I've never had a problem with a new release of hardware because I keep my system free of junk.


 
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WraithDecay
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:35:18 (permalink)
arestavo
A shut off/restart indicates that the power supply can't handle it, or the video card is being pushed too high (usually overclocking - I've actually had this happen on my 3090 FTW3).
 
Test in another computer (friends/repair shop), test a different power supply.
 
If you cannot do either, RMA the card. If the problems persist, RMA the power supply.


Well im going to assume its not a PSU issue, as im not overclocking. 650 is recommended for the 3080. Im above that. Ill see if I can wrestle my daughters PC away from her to test.
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WraithDecay
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:37:16 (permalink)
Viper97
Three things...
 
1. Always make sure you don't have a lot of misc. stuff that's not need. Like oh I don't know coupon savers in the background.
2. Get rid of stuff, get to cleaning out pop up blockers, underwear hiders etc.
3. Delete old drivers.
 
Okay 4. Stop complaining because your stuff is so full of stuff it causes conflicts. I've never had a problem with a new release of hardware because I keep my system free of junk.


Funny guy. Too bad you dont know what I actually do for a living.
#12
MatthewAMEL
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:41:45 (permalink)
Almost certainly your power supply. Age and make?

PSU’s age and they degrade by not being able to supply the burst loads they could when new.

What kind of power is being pulled by the card when in TimeSpy? Use CPU-Z to tell you.
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Lokius81
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:44:17 (permalink)
WraithDecay
arestavo
A shut off/restart indicates that the power supply can't handle it, or the video card is being pushed too high (usually overclocking - I've actually had this happen on my 3090 FTW3).
 
Test in another computer (friends/repair shop), test a different power supply.
 
If you cannot do either, RMA the card. If the problems persist, RMA the power supply.


Well im going to assume its not a PSU issue, as im not overclocking. 650 is recommended for the 3080. Im above that. Ill see if I can wrestle my daughters PC away from her to test.




I thought a 750 was recommended for the 3080? (which you still have so not saying it is your psu)
That said i would look at your bios version, someone else earlier had a similar issue and that fixed it.
 
Edit: downclocking/undervolting it would rule out the psu anyway so that is a easy test.
#14
John1019
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:46:20 (permalink)
WraithDecay
arestavo
A shut off/restart indicates that the power supply can't handle it, or the video card is being pushed too high (usually overclocking - I've actually had this happen on my 3090 FTW3).
 
Test in another computer (friends/repair shop), test a different power supply.
 
If you cannot do either, RMA the card. If the problems persist, RMA the power supply.


Well im going to assume its not a PSU issue, as im not overclocking. 650 is recommended for the 3080. Im above that. Ill see if I can wrestle my daughters PC away from her to test.




No, per Nvidia 750 watt PSU is the minimum recommended not 650. Depending on its age and how hard it has been stressed your 750 may not have the capacity with which it started. I would make sure if it's connected to an APC that the APC is rated for 800 watts plus. If you don't have an APC a 1000 watt APC which conditions your power would be a good long-term investment for this system and its replacement.
 
Some people have had success with 650 watt PSU but an i9 at high clock speed is nearly the worst case scenario for total system draw. The PSU market is so constrained right now I would try to buy an 850W or 1K W Gold or better PSU and sell yours used on Ebay. Someone will probably buy it.
 
If you're not willing to upgrade your PSU I would start by under volting your CPU, if that eliminates the problem your PSU can't take the load and I would RMA the PSU.
#15
arestavo
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:47:25 (permalink)
WraithDecay
arestavo
A shut off/restart indicates that the power supply can't handle it, or the video card is being pushed too high (usually overclocking - I've actually had this happen on my 3090 FTW3).
 
Test in another computer (friends/repair shop), test a different power supply.
 
If you cannot do either, RMA the card. If the problems persist, RMA the power supply.


Well im going to assume its not a PSU issue, as im not overclocking. 650 is recommended for the 3080. Im above that. Ill see if I can wrestle my daughters PC away from her to test.


How old is your power supply? Assuming is bad, especially if it's an old one. Just because it's rated for 750, doesn't mean it can still do that (power supplies age and can produce less over time)
post edited by arestavo - 2020/10/10 14:10:08
#16
FattysGoneWild
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Re: FTW3 Ultra Shutting down PC 2020/10/10 13:49:58 (permalink)
PSU age can certainly be the problem here.

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Re: FTW3 Ultra Shutting down PC 2020/10/10 14:03:15 (permalink)
I would wager the PSU is the issue...tho spending more money on top of the FTW3 is annoying...especially since it's not guaranteed to fix the issue
 

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#18
aciditty
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Re: FTW3 Ultra Shutting down PC 2020/10/10 17:32:44 (permalink)
If you have another PSU plug the GPU into it and run the system on the current PSU if it doesn't fail then your PSU isnt enough. 
 
#19
Reckoner223
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Re: FTW3 Ultra Shutting down PC 2020/10/10 17:44:19 (permalink)
I am having the same exact problem. I have a Seasonic Focus Gold 750w PSU with 3 PCIE cables plugged in. The moment I enter a game like FFXIV from loading screen, my entire computer shuts down. I do have a 9900k, but not sure if that combo is basically overloading the PSU. It's starting to sound like 750W is not enough for this GPU and you want to be at least 850 minimum. 
#20
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/10 17:48:08 (permalink)
WraithDecay
EVGA 750GA All 3 separate cables.




The GA has issues with the 3000 series cards. There has been more than a few others that I know of already, all with the EVGA GA's.... 
 
You need to get a new PSU.
 
Like an EVGA G2, P2 or T2.
 
Or other premium PSU.
 
Like Corsair RMX, RMI, HX or HXI.
post edited by jankerson - 2020/10/10 17:54:27

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#21
arestavo
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Re: FTW3 Ultra Shutting down PC 2020/10/10 17:58:16 (permalink)
jankerson
WraithDecay
EVGA 750GA All 3 separate cables.




The GA has issues with the 3000 series cards. There has been more than a few others that I know of already, all with the EVGA GA's.... 
 
You need to get a new PSU.
 
Like an EVGA G2, P2 or T2.
 
Or other premium PSU.
 
Like Corsair RMX, RMI, HX or HXI.


His PSU should have a 10 year warranty, so he should be able to just RMA it for a newer model.
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jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/10 18:02:30 (permalink)
arestavo
jankerson
WraithDecay
EVGA 750GA All 3 separate cables.




The GA has issues with the 3000 series cards. There has been more than a few others that I know of already, all with the EVGA GA's.... 
 
You need to get a new PSU.
 
Like an EVGA G2, P2 or T2.
 
Or other premium PSU.
 
Like Corsair RMX, RMI, HX or HXI.


His PSU should have a 10 year warranty, so he should be able to just RMA it for a newer model.




 
 
Has to be a completely different model PSU like the G2, P2 or T2...
 
If he gets another GA he will have the same issues.

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#23
Nereus
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Re: FTW3 Ultra Shutting down PC 2020/10/10 18:05:56 (permalink)
arestavo
jankerson
WraithDecay
EVGA 750GA All 3 separate cables.




The GA has issues with the 3000 series cards. There has been more than a few others that I know of already, all with the EVGA GA's.... 
 
You need to get a new PSU.
 
Like an EVGA G2, P2 or T2.
 
Or other premium PSU.
 
Like Corsair RMX, RMI, HX or HXI.


His PSU should have a 10 year warranty, so he should be able to just RMA it for a newer model.


Except you can't RMA a PSU just because you upgraded your system and the PSU doesn't cut it anymore. Well, I guess you could try with EVGA, but I wouldn't count on them flying with that.
 


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jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/10 18:09:43 (permalink)
Nereus
arestavo
jankerson
WraithDecay
EVGA 750GA All 3 separate cables.




The GA has issues with the 3000 series cards. There has been more than a few others that I know of already, all with the EVGA GA's.... 
 
You need to get a new PSU.
 
Like an EVGA G2, P2 or T2.
 
Or other premium PSU.
 
Like Corsair RMX, RMI, HX or HXI.


His PSU should have a 10 year warranty, so he should be able to just RMA it for a newer model.


Except you can't RMA a PSU just because you upgraded your system and the PSU doesn't cut it anymore. Well, I guess you could try with EVGA, but I wouldn't count on them flying with that.
 




And it would have to be an upgrade over what he has now... ;)
 
You know that's not going to fly... 
 
He bought a GA, you get what you pay for....
 
If he would have bought the G2, P2 or T2 he would have been fine.... ;)
 
 
post edited by jankerson - 2020/10/10 18:12:23

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#25
Reckoner223
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Re: FTW3 Ultra Shutting down PC 2020/10/10 18:22:41 (permalink)
I really don't think it's his power supply specifically. I have a seasonic 750w which is a quality brand but it's also shutting down. It's evident that a 750w PSU isn't enough for both the 9900k and 3080.
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jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/10 18:25:28 (permalink)
Reckoner223
I really don't think it's his power supply specifically. I have a seasonic 750w which is a quality brand but it's also shutting down. It's evident that a 750w PSU isn't enough for both the 9900k and 3080.




Certain PSU models can't handle the transient power spikes of the 3080's and 3090's.
 
Even some 850W units are shutting down....
 
We know the EVGA GA and some Seasonic Primes and Focus also shut down.
 
The ones we know work are, so far:
 
EVGA G2, P2, T2;
 
Corsair RMX, RMI, HX, and HXI.
 
 
post edited by jankerson - 2020/10/10 18:30:25

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#27
Dabadger84
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Re: FTW3 Ultra Shutting down PC 2020/10/10 19:21:40 (permalink)
This is why myself, and a lot of others, recommend people go a significant amount OVER what the PSU recommendation is for a setup, to avoid precisely these issues.
Definitely test the card in another system, preferably with a much beefier PSU... because it's either the card or the PSU, pretty much guaranteed if your previous GPU worked fine in the same system.
I would talk to eVGA support & see if they'd be willing to let you RMA the PSU for a different model given that model "should" support this GPU but clearly has issues with it, despite "meeting" the wattage requirement.
I bought my PSU with the intention of going 2 1080 Ti Hybrids in SLi with XOC BIOS on them, but never got a second card due to several circumstances... glad I did because it's a beef-cake that will never have a problem with anything I throw in my system for the length of it's 10 year warranty.

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#28
jankerson
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Re: FTW3 Ultra Shutting down PC 2020/10/10 19:27:00 (permalink)
Dabadger84
This is why myself, and a lot of others, recommend people go a significant amount OVER what the PSU recommendation is for a setup, to avoid precisely these issues.
Definitely test the card in another system, preferably with a much beefier PSU... because it's either the card or the PSU, pretty much guaranteed if your previous GPU worked fine in the same system.
I would talk to eVGA support & see if they'd be willing to let you RMA the PSU for a different model given that model "should" support this GPU but clearly has issues with it, despite "meeting" the wattage requirement.
I bought my PSU with the intention of going 2 1080 Ti Hybrids in SLi with XOC BIOS on them, but never got a second card due to several circumstances... glad I did because it's a beef-cake that will never have a problem with anything I throw in my system for the length of it's 10 year warranty.




 
It's not so much the wattage than it is the exact models of PSUs. ;)
 
Could be 750W as long as it's one of the models that is known to work it's fine.
 
It's just certain models handle the trainset power spikes better than others.
 
 

i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
#29
Reckoner223
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Re: FTW3 Ultra Shutting down PC 2020/10/10 19:35:55 (permalink)
Well it's good to know that certain models are having issues, but it's not like I have a cheap model. It was a quality PSU or supposedly was. It's not really justifiable to me that they say 750W and then clearly it's not enough for some known PSUs including EVGAs own PSUs...
#30
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