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Error trying to submit RMA

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Toranova
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2019/11/18 03:04:20 (permalink)
Hey,

Support has asked me to log an RMA ticket to have my 1080ti sent in for replacement. Whenever I fill out the RMA form I get this error however.
 
here has been an error while requesting your page, and our team has been notified.
The request from xxxxxxxxxxxxx at 2019-11-18 10:54:56 GMT for the URL /support/submitrma.asp cannot be served due to error 154 on the host au.evga.com.
 
Any advice on what to do?
 
Cheers
#1

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    Cool GTX
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    Re: Error trying to submit RMA 2019/11/18 09:12:41 (permalink)
    Toranova
    Hey,

    Support has asked me to log an RMA ticket to have my 1080ti sent in for replacement. Whenever I fill out the RMA form I get this error however.
     
    here has been an error while requesting your page, and our team has been notified.
    The request from xxxxxxxxxxxxx at 2019-11-18 10:54:56 GMT for the URL /support/submitrma.asp cannot be served due to error 154 on the host au.evga.com.
     
    Any advice on what to do?
     
    Cheers




     
    Logout of your EVGA account & browser
    clear browser cache
     
    You accepting cookies in your browser - (only blocking those from uninvited websites ?)
     
    Try again
     

    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P
    Thank You for Your Support


    #2
    Toranova
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    Re: Error trying to submit RMA 2019/11/18 12:13:20 (permalink)
    Worked - cheers! Managed to get it in. It actually did it again when I was trying to upload my receipt but I got around it.
    #3
    Cool GTX
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    Re: Error trying to submit RMA 2019/11/18 12:14:40 (permalink)
    Sorry it was such a pain
     
    on getting through it
     
    Happy to Help

    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P
    Thank You for Your Support


    #4
    Toranova
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    Re: Error trying to submit RMA 2019/11/18 12:26:30 (permalink)
    Haha, wasn't too bad in the end. Do you have much experience with the RMA process? I have a super random question.
     
    I'm in Australia and I just put a request in via email just then (plus via submit ticket too) asking if EVGA could potentially replace my faulty 1080ti SC with a 1080ti FTW 3 as I also have a 1080ti FTW 3 and it would allow me to match them up. Is this a pipe dream? If they can't do it I understand - thought it wouldnt hurt to ask though.
    #5
    Cool GTX
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    Re: Error trying to submit RMA 2019/11/18 12:42:07 (permalink)
    There is a box to check for SLI setups
     
    RMA stock, is separate & EVGA checks what they have on hand at the time they receive an RAM

    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P
    Thank You for Your Support


    #6
    Toranova
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    Re: Error trying to submit RMA 2019/11/18 12:53:56 (permalink)
    I didn't tick the SLI box as I thought that ment you had the same card twice (I have a 1080ti SC and a 1080ti FTW 3). Dang it
    #7
    Cool GTX
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    Re: Error trying to submit RMA 2019/11/18 13:16:44 (permalink)
    Contact CS .... MAYBE ..... It Never hurts to Ask

    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P
    Thank You for Your Support


    #8
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