AlcoholEnthusiast
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:01:59
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EVGA/Jacob -
I just wanted to say I know there has been a lot of complaining lately (I am certainly not exempt from this) and that everyone in the industry has dealt with a lot of backlash. So I just wanted to say I really appreciate this new approach. You guys would have sold out of the cards regardless so I know you guys didn't have to do this - but it is very much appreciated.
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Tommy C
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:04:13
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Huntercyril
That's simple. If 100k people signed for notification, at 1k card per day rate (which for now seems unlikely) that's still 100 days waiting to those on the back since emails are during business hours and are valid for 8 hours.
That's 3 months and 10 days wait. That's... Very unlikely to please everyone. I think this is why we need some numbers because depending on the number of notifications signed up, you might know if it's better to look elsewhere or to wait your turn here.
Thats what I wanted to ask as well, having a guaranteed chance is good and all, but the guarantee is basically useless if you have to wait 3 months for it.
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blackroseMD1
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:06:15
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MrFun01
I just got my email guys, it looks like this:
Dear Valued Customer,
This email is being sent in response to your request to be notified with availability updates for product 10G-P5-3897-KR and this product was marked as being in stock on 10/6/2020 at 2:11 PM PST.
Please use the unique URL to complete your purchase. Due to this being a limited supply product you have 5 hours to complete your purchase from the time of receiving this email, if not complete within 5 hours of receiving this email, the product will become unavailable and you will need to enter the notify queue again.
Please Note : You must be logged into the EVGA website and your profile email address MUST match the address that you used to sign up for notify.
Direct Product Link: 10G-P5-3897-KR
Thank you, EVGA Sales Team
Just to answer some of the questions for experienced facts:
1) I renewed my reminder notice at 3:30am EST. So It does NOT reset you.
2) EVGA is badass.
3) Shipping costs are still astronomical.
4) Using Associate Code (VKHJ8KATGBMVC6L), you saved $40.50!
What email address did it come from? I want to set up a filter to make sure it doesn't go into spam.
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wgrose
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:06:53
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Tommy C
Huntercyril
That's simple. If 100k people signed for notification, at 1k card per day rate (which for now seems unlikely) that's still 100 days waiting to those on the back since emails are during business hours and are valid for 8 hours.
That's 3 months and 10 days wait. That's... Very unlikely to please everyone. I think this is why we need some numbers because depending on the number of notifications signed up, you might know if it's better to look elsewhere or to wait your turn here.
Thats what I wanted to ask as well, having a guaranteed chance is good and all, but the guarantee is basically useless if you have to wait 3 months for it.
Agreed. While many of appreciate the gesture, it's ultimately meaningless without some form of metrics. That's why I think if EVGA let us know what date they're up to on which cards, it gives us a better sense. Except, they likely won't do this...
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Afterburner
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:07:14
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blackroseMD1
What email address did it come from? I want to set up a filter to make sure it doesn't go into spam.
In the first post of this thread... support@evga.com
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blackroseMD1
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:10:53
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Afterburner
blackroseMD1
What email address did it come from? I want to set up a filter to make sure it doesn't go into spam.
In the first post of this thread...
Thanks. I don't think that was in there when I started reading this thread yesterday. If so, my bad for missing it.
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TchPowDog
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:11:56
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DarkTAO
How you treat strangers is a good example of how you treat people in general. Big cringe.
Maybe you let people talk down to you, I don't. I treat my clients/employees with respect and I would never to them to "be patient".
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Afterburner
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:12:45
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blackroseMD1
Afterburner
blackroseMD1
What email address did it come from? I want to set up a filter to make sure it doesn't go into spam.
In the first post of this thread...
Thanks. I don't think that was in there when I started reading this thread yesterday. If so, my bad for missing it.
No problem, trying to help others that come along as well. I spent a while earlier today, going through the thread and pasting all the same questions/answers in the first post =]
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Afterburner
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:15:05
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OK folks, let's get back on topic.
BTW... This topic of "Where am I in the queue" comes up with every launch in the Step Up program. Maybe check that out and see how that has been handled over the years, as a possible guide?
This is not EVGA's first shot at trying to be as helpful as possible, and still not be able to make everyone happy.
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nolaes619
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:20:05
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Thank you Jacob you guys are awesome just got your notification email to purchase an 3080 FTW!! U guys rock!!
Current Daily Driver:
Intel 8700K (6.8)Asus ROG Strix 370-E GamingCorsair 16GB 3000MHz Vengeance LPXCaptain DeepCool 240EXEVGA GeForce FTW3 3080 ULTRASamsung 960EVO Series 250GB PCIe NVMe - M.2Samsung 860 EVO 1TB 2.5Corsair HXi Series HX1000iCorsair Graphite 760TLG CX55 120HZ/GYSNC Ready :)
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wgrose
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:20:15
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Afterburner
OK folks, let's get back on topic.
BTW... This topic of "Where am I in the queue" comes up with every launch in the Step Up program. Maybe check that out and see how that has been handled over the years, as a possible guide?
This is not EVGA's first shot at trying to be as helpful as possible, and still not be able to make everyone happy.
It's not an unreasonable request. There's no need to email customers on a day-by-day basis. Just once a week, - an update to the first post, saying what date you're up to for each card. Would take what? 5 minutes per week? I think EVGA is onto a great thing here, but as it stands it's fairly nebulous
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Dabadger84
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:21:20
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Thank you for doing this, hopefully this helps me get a 3080 eventually instead of after new years :-D
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nmork
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:21:25
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☄ Helpfulby Afterburner 2020/10/06 15:33:15
Just want to say thanks Jacob and everyone at EVGA. I was always planning to wait until there are no "shortages" so this just makes things easier. Just another reason I will continue to stick with EVGA.
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Meltedmoops999
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:23:34
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☄ Helpfulby Afterburner 2020/10/06 15:33:10
Just ordered my 3080 FTW3 ULTRA!! Whoever thought of this way of placing orders is a genius. Thank you EVGA! 
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Crismac1
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:24:21
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☄ Helpfulby Afterburner 2020/10/06 15:33:18
Afterburner
OK folks, let's get back on topic.
BTW... This topic of "Where am I in the queue" comes up with every launch in the Step Up program. Maybe check that out and see how that has been handled over the years, as a possible guide?
This is not EVGA's first shot at trying to be as helpful as possible, and still not be able to make everyone happy.
Hang in there Afterburner
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cuteeevee
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:29:41
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It's understandable that certain info cant be shared, as where you are in queue or how many cards are released and when, as some of that can fluctuate depending on different factors. What I think would be a great help though is an automated email confirming you have signed up to be notified, along with all the information on how the queue process works so the information is upfront and not in a forum some may not check out.
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Afterburner
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:30:27
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wgrose
It's not an unreasonable request. There's no need to email customers on a day-by-day basis. Just once a week, - an update to the first post, saying what date you're up to for each card. Would take what? 5 minutes per week? I think EVGA is onto a great thing here, but as it stands it's fairly nebulous
If you see any wording where I am saying it is unreasonable, please let me know. Because I do not believe the request to be unreasonable. However, like any business. A line has to be drawn at some point. And that line can always move from one launch/product to another. As they try and perfect their service to us, the clients. Not to mention the ever changing new wonderful tactics from those who like to circumvent the system.
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Crismac1
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:33:43
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Meltedmoops999
Just ordered my 3080 FTW3 ULTRA!! Whoever thought of this way of placing orders is a genius. Thank you EVGA!
Congrats sir!
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larkinanan
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:37:56
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☄ Helpfulby Afterburner 2020/10/06 15:39:00
Thank you EVGA for adopting a FIFO queue policy. I'm a public health professor who uses the Titan/3090 cards for non-profit research (). With my 80+ hour work weeks I have little time for F5 spamming. Your queue policy provides the greatest likelihood working professionals like me can acquire these cards and start using them for public good.
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advil
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:38:18
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Just let them get on with it. This is triage of a messy situation and I appreciate them doing this at all. They didn't have to. Thank you EVGA!
Maybe in a couple of years for the next big launch we can just have fully ID verified pre-paid preorders and fix this more permanently. Only one card of any type, per person, per address, per credit card, per 60 days or until stock normalizes.
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bkleinke
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:42:00
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This is great news, now if we can just see our place in queue and have an idea of rate of cards (ie how long to wait) it'll be perfect!
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__Grig__
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:50:35
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can i get the address from which the email will come from, to put it on alert!? Thanks!
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ScOOt3r17
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:51:41
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wow its amazing that if people scrolled up about 12 messages this was answered already and its on the very first post too
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rain2_usa
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:54:05
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__Grig__
can i get the address from which the email will come from, to put it on alert!? Thanks!
Read the OP Post please. Everything is mostly answered there.
Core i7 6700k Gigabyte Z170XP-SLI 2x8GB Team T-Force Vulcan Z 3200Mhz EVGA 2070 Super XC Ultra Corsair AIO? with 3D Printed spacer Mushkin 240GB SSD 1TB NVMe 1TB Seagate SSHD LG Black BD-Drive UH12NS30 Seasonic Focus GM-750 80+ Gold Silverstone Grandia GD09B HTPC Case
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ScOOt3r17
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:56:51
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you guys crashed the website.. lol
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omenlw
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Re: New EVGA.com Notification Checkout Process
2020/10/06 15:58:23
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I hope we can somehow see the queue and an ETA on receiving a card. Right now it feels like anyone that signed up today is going to be waiting months and will probably go with another brand.
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ramyar
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Flagged as Spam (1)
Re: New EVGA.com Notification Checkout Process
2020/10/06 16:00:49
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ScOOt3r17
you guys crashed the website.. lol
Yup, 404 error for me
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TchPowDog
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Re: New EVGA.com Notification Checkout Process
2020/10/06 16:01:22
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omenlw
Right now it feels like anyone that signed up today is going to be waiting months
Why you say that?
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rain2_usa
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Re: New EVGA.com Notification Checkout Process
2020/10/06 16:04:04
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TchPowDog
omenlw
Right now it feels like anyone that signed up today is going to be waiting months
Why you say that?
Because there are probably several thousands of people already in the notification system. They all need to be filled first and is dependent upon what kind of stock EVGA will get to fulfill them, so yeah, it could be months, but it is getting into gamer's hands instead of bots.
Core i7 6700k Gigabyte Z170XP-SLI 2x8GB Team T-Force Vulcan Z 3200Mhz EVGA 2070 Super XC Ultra Corsair AIO? with 3D Printed spacer Mushkin 240GB SSD 1TB NVMe 1TB Seagate SSHD LG Black BD-Drive UH12NS30 Seasonic Focus GM-750 80+ Gold Silverstone Grandia GD09B HTPC Case
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wgrose
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Re: New EVGA.com Notification Checkout Process
2020/10/06 16:05:03
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TchPowDog
omenlw
Right now it feels like anyone that signed up today is going to be waiting months
Why you say that?
Because in all likelihood that's true? I mean if there's a wait period of 5 hours before each card moves on to the next person, and there's going to be absolutely THOUSANDS of waitlisted people at this point, anyone who joined today is going to be waiting absolutely literally months anyway.
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