neelahm
Enewt,
 
As
                3657                     09/22/2021 19:05:11    (154:01:51)
 
Comes closer to the current date, what will be the process to request for the queue, will there be the announcement of the opening of the queue in advance?
 
Thanks.

pezui
12G-P5-3655-KR 2/25/2021 9:21:01 AM PT Yes True

ali-hd
Hi, I am unable to delete my old 30 series notifications and just recently heard about this new change to the queue. So I missed my queue time for 3080ti ftw3 and my queue is only Active on rtx 3080's I picked on 4/6/2021 which is a dead end. How can I delete my old notifies, there is no delete button. 
I don't get this new system, you punish people who signed up a long time ago on dead queue like the 3080's and ignore all the later queue I worked hard for.

nomoss
Emails were sent to all people who had more than 2 cards in queue.  You had a week to make the changes to your queues.  Maybe it was sent to your other forum account Alihd123

Jefftiffy1

nomoss
Emails were sent to all people who had more than 2 cards in queue.  You had a week to make the changes to your queues.  Maybe it was sent to your other forum account Alihd123

You had a week yes, but some people work demanding jobs and that doesn't excuse being put into dead SKUs that is EVGAs fault. Don't let us queue into something and then discontinue it and not us at least let us roll into another queue and trap us in the queue that might as well not exist. That's really **** customer service. It's not like I have even bought a single card yet. I legit have been waiting since last year for a card. Now I am stuck in a dead queue with a card that I have already got passed up on. I legit would sue if there was actual damages. Because when I signed up for the queue I was never told that I could be kicked out of it. If anything the correct way to do it is to grandfather people in but at the very least let them pick 1 card then once they get it disable the other queues. I didn't even realize my original date would still be effective. Also I was pretty sure I was told I was being rolled into LHR cards unless I said otherwise and I am stuck on normal cards which aren't being produced anymore.
 
Basically for a company that is known for customer service, screwing someone out of their spot in line and telling them to just wait forever and shrugging seems like terrible PR.

Jefftiffy1

bigredx86
So they gave everyone the same chance to change their queues.  Your saying they should give everyone a second chance because it wasn't fair for everyone equally but yet the gave everyone the same equal chance?

Chance has nothing to do with each individual's circumstances, each individual's circumstances are their own responsibility imo.  The same points could be made in the opposite direction, if it was this important for said person that had to work and couldn't see their email to have someone monitor their email for them in their absence.  I would think their could possibly be more important things come up for someone then a non-essential computer part but maybe that's me thinking rationally.
 
My point is how is it humanly possible to account for everyone's circumstances?  Yes it sucks you got screwed, but that's life and it happens time to time, time to move on.

The point is for a company based on customer service. ****ing someone out of their product is **** customer service. I will not recommend EVGA to any of my friends if I do not at least get my queues fixed. I already had a 20 series card die on me once and had to go through best buy to have the damn thing replaced because they were trying to charge me for a card less than 1 day old for RMA.
 
What's the point of trying to buy from a company know for customer service and paying a premium if you aren't going to get said customer service.

Jefftiffy1
The point is for a company based on customer service. ****ing someone out of their product is **** customer service. I will not recommend EVGA to any of my friends if I do not at least get my queues fixed. I already had a 20 series card die on me once and had to go through best buy to have the damn thing replaced because they were trying to charge me for a card less than 1 day old for RMA.
 
What's the point of trying to buy from a company know for customer service and paying a premium if you aren't going to get said customer service.

vndragonslayer1

Jefftiffy1

bigredx86
So they gave everyone the same chance to change their queues.  Your saying they should give everyone a second chance because it wasn't fair for everyone equally but yet the gave everyone the same equal chance?

Chance has nothing to do with each individual's circumstances, each individual's circumstances are their own responsibility imo.  The same points could be made in the opposite direction, if it was this important for said person that had to work and couldn't see their email to have someone monitor their email for them in their absence.  I would think their could possibly be more important things come up for someone then a non-essential computer part but maybe that's me thinking rationally.
 
My point is how is it humanly possible to account for everyone's circumstances?  Yes it sucks you got screwed, but that's life and it happens time to time, time to move on.

The point is for a company based on customer service. ****ing someone out of their product is **** customer service. I will not recommend EVGA to any of my friends if I do not at least get my queues fixed. I already had a 20 series card die on me once and had to go through best buy to have the damn thing replaced because they were trying to charge me for a card less than 1 day old for RMA.
 
What's the point of trying to buy from a company know for customer service and paying a premium if you aren't going to get said customer service.

what are you doing here still. go buy from msi/gigabyte/zotac/nvidia then... you never entered into a contract with evga. you just inquired interest via the queue.. they're not under any obligation to hand hold u while your life goes through troubles.. some were born with silver spoon fed for them while others starve or didnt even make it out of the womb. wah not fair.. tough luck my man.

Jefftiffy1

eckorichg

Jefftiffy1
The point is for a company based on customer service. ****ing someone out of their product is **** customer service. I will not recommend EVGA to any of my friends if I do not at least get my queues fixed. I already had a 20 series card die on me once and had to go through best buy to have the damn thing replaced because they were trying to charge me for a card less than 1 day old for RMA.

What's the point of trying to buy from a company know for customer service and paying a premium if you aren't going to get said customer service.

The warning email went out a month ago. The changes took effect three weeks ago. It's now a new month. If there were any chance that they'd help you it would've been right as the changes took effect. Not this long after. They're not going to continue changing everyone's notifies for failing to make adequate adjustments. They put a complete disclaimer right on the notify page stating that the staff is not able to make changes to the notifies.

I still stand by the fact they did not say you could not re-enter a queue you were already in. Why are they still there but inactive and not deleted if they didn't want us to do so. What is the point of leaving them there then? And I have not gotten a card yet if that's what anyone thinks. That's the entire problem I had 2 active SKUs and 2 dead SKUs which I did not know were dead until after they closed out my queues. EVGA does not tell you what cards are not in production are and what are. If the card was still in production fine by me. But since they are not being made why am I being made wait for something that will never come when I already had the option to get one that is still being made especially when I have to research through outside sources to even tell if they are being made. It does not make sense from a PR perspective.
 
You are telling me you have never missed an email or read and email and been like I don't have time for that now so I'll skim through it and fix it later then forgot about it because you had a crazy day/week and just want to sleep after work and your thoughts are about getting through work the next day. Talk about no empathy for other people. I literally have exactly 4 cards in my queues. 2 of which are dead and active 2 of which are in production and deactive. It doesn't take a rocket scientist to delete my old queues and reactivate the ones the I can actually buy.
 
I am not going to buy a scalped to hell card hence I joined the queues. I am not buying a 3080 for the same price as a 3080 TI or a 3080TI for the same price as a 3090 especially when the retailers themselves are raising prices on top of everything else.