garnetandblack

WUHS09

News on the X79 Dark-
Date Sent 11 mins. ago From EVGA_JacobF To WUHS09

"WUHS09


Hello Jacob,
I have been waiting for the X79 DARK for sometime now and have the money set aside for the upgrade program that has been set up since the beginning of this month and would like to finally get that going but each day that goes by, there is no word on when it will happen on the forums. It is the end of the month and you said it would be Mid July, well that has come and past, so curious when it will be. I am going to be moving out of my parents soon for college and would for this to be done before then or before mid August really when college starts. That is when I may not have the money anymore for this board to get upgraded. So is there a date for this yet or no? "

For X79 Dark, yes the original date did slip unfortunately, but I can say now that the boards have already shipped and are on the way to our warehouse now (via boat) so this takes a few weeks. Right now the best estimate I have is first week of August.




They are being shipped finally to the warehouse so it should be soon!! :)

First let me preface this by noting that I've worked in inventory scheduling for a manufacturing plant before.  Unless EVGA is air shipping these from wherever Foxcon is (I'm assuming they're still using them for the Dark and air freight is ridiculously expensive) *Edit:  I see it is by boat, you can estimate 8 weeks on the water for a container boat.  This means either they shipped weeks ago (to make the August date) or we've all got a good long while left before they get here.

 
Boats aren't that slow nowadays, maybe back in the early 1900s but not now, they only take a couple to few weeks. I would expect it to be in in another week and a half or so. Hopefully not much longer. But on the good side, we know they are actually coming, not just an update saying working on it still. That is what I am more happy about, they are on their way over now. And it is probably coming from Taiwan were a lot of electronics are made too.

gokuboo

People falling for the okie-doke....again. Release date or it's not happening. And by release date, that means an actual date. Not an estimated, round about, almost ready, on the boat (made me lol), finishing touches, on trucks, waiting on reviewers, testing each MB for quality, sorting out who gets the first batch or any other excuses.

Umm yea chill out there. EVGA can't give you an exact date if they don't even have the motherboards in the US yet. Plus EVGA never gives exact release dates they just release them. If you don't like it then don't buy the motherboard. It is that simple and people need to quit complaining about it. EVGA can't get them any faster than the ship takes. By the sounds of it everyone would rather have a MOBO that turns out like the old x79 than wait longer for a board that doesn't have huge flaws in it. 

Um... No... It's not that simple when they still have your money. Can't give dates? They've been giving approximate dates for months now lol. Everyone should NOT stop complaining about it until the issues are resolved. I think everyone would want some honesty instead of being strung along, with EVGA dangling a carrot in front of us every few weeks.

If you don't like it you can just ignore the posts. It's as simple as that.

CAxVIPER

gokuboo

Um... No... It's not that simple when they still have your money. Can't give dates? They've been giving approximate dates for months now lol. Everyone should NOT stop complaining about it until the issues are resolved. I think everyone would want some honesty instead of being strung along, with EVGA dangling a carrot in front of us every few weeks.

If you don't like it you can just ignore the posts. It's as simple as that.

EVGA has no control over when the motherboard gets here. What money of yours do they have? You have a product and just because it doesn't always work doesn't mean they owe you anything. I can't just ignore the post when this thread is just 50 pages of people complaining about EVGA not doing something right. Rather it be delaying the board to finish something that doesn't work properly or them not offering you a magic motherboard that they don't even have yet. Go take a 2 week vacation and when you get back EVGA will probably have them in stock. Until then quit complaining, it isn't going to help. 

awalleyeguy

CAxVIPER

Umm yea chill out there. EVGA can't give you an exact date if they don't even have the motherboards in the US yet. Plus EVGA never gives exact release dates they just release them. If you don't like it then don't buy the motherboard. It is that simple and people need to quit complaining about it. EVGA can't get them any faster than the ship takes. By the sounds of it everyone would rather have a MOBO that turns out like the old x79 than wait longer for a board that doesn't have huge flaws in it. 

I would think you meant doesn't turn out like the old X79.

No I meant exactly what I said. Everyone is wanting EVGA to rush to push out a board they don't feel is complete yet. I understand people are tired of waiting but there is only so much they can do. 

 
If that's the case don't announce the board until it's actually here and 100% functional. Companies are and shall always be responsible for the products they put out (in most other countries they would not get away with the crap they get away with in the US). It's not OK to sell defective products and people like you (that think that companies don't owe their customers anything for products that don't work as they should) are the reason it happens. Having no control of your supply is no way to run a business (they should know exactly when the boards are getting here and how many there are. PERIOD.). They put themselves on this situation so it's only fair that they deal with it and complaints should keep rolling in until the issues are resolved. There is always hope EVGA will learn something this time. On that note, you need to "chill out".

2boards enter, 1 board leaves...LOL
 

If it wasn't for the complaining their wouldn't be a x79 Dark to speak of.

I get that there's no way of speeding up a cargo ship full of containers, but there are plenty of other things that EVGA could be doing in the meantime. First off, confirming that the limited quantities include everyone who's signed up to date - if the answer is going to be "sorry, offer's closed", then this is time I could be getting a new board and getting back to a working system.

Next, start accepting return shipments. My board failed me for the last time, so it's back in its box. No reason it needs to wait for the Dark to start its return trip to California.

lowe0

I get that there's no way of speeding up a cargo ship full of containers, but there are plenty of other things that EVGA could be doing in the meantime. First off, confirming that the limited quantities include everyone who's signed up to date - if the answer is going to be "sorry, offer's closed", then this is time I could be getting a new board and getting back to a working system.

Next, start accepting return shipments. My board failed me for the last time, so it's back in its box. No reason it needs to wait for the Dark to start its return trip to California.

Step-ups aren't the first boards to go out. You could be waiting months, they always set aside some small quantity for step ups and the large amount of them are for retail sales. So they could have your MOBO for several months if you are very far down the list. 

If it was going to be "months", I certainly would hope they'd have said so by now, so that I could simply purchase another board. I'm guessing 6 weeks, and quite honestly, what difference does it make whether the board is in their warehouse or my office? It's going to work about the same either way.
 
Edit: to clarify, what difference does it make whether my X79 FTW is in a box in their warehouse, or a box in my office?  Either way, it's not doing me any good.  I have no problem with letting them have it back early, or even with paying them the step-up fee now.  I just want to get everything squared away ahead of time.

lowe0

If it was going to be "months", I certainly would hope they'd have said so by now, so that I could simply purchase another board. I'm guessing 6 weeks, and quite honestly, what difference does it make whether the board is in their warehouse or my office? It's going to work about the same either way.

I think you answered your own question there. If EVGA said in February the Dark was going to be 6 months late at least, most of us (ones without rma concerns) would have gone next door and given our money to Asus instead.

Now I'm not saying it was that contrived but month by month it has kept most people's interest and attention for whatever reason.

I like EVGA as a company and like their products and customer service. That does not mean they don't drop the ball and it means even less I will blindly defend them when they do. One would hope that they would learn from their mistakes (even if slowly). Saying that they are not as bad as other companies out there is no excuse. They should hold themselves to a higher standard and stop doing paper launch of products to avoid this situations altogether. Transparency goes a long way .

Johnny_Utah

Holy guacamole!  I haven't been on the boards for about 4 weeks and I figured the Dark surely would be out by now or in the hands of people to review. 
Honestly, I have had my Classy sitting in the closet for a year and a half...does another couple months really matter to me?  Again, if the X79 Dark has problems, it will probably be the nail in the coffin for their main-board business.   I know people are upset, but I suppose I am just way beyond that...I hit indifference about 6 months back.

 
It's "on the boat" Johnny LOL....

The worst of all is that I very much dislike giving Asus my money but you leave me no other choice EVGA. Get it together, please...

lowe0
First off, confirming that the limited quantities include everyone who's signed up to date - if the answer is going to be "sorry, offer's closed", then this is time I could be getting a new board and getting back to a working system.

 
Yes, we have enough QTY to cover every one who signed up + quite a bit more.