EVGA

LockedEVGA X58 759/760 Classified 24 pin mobo/psu burning up Defect With High Power GPU's

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recon 7185
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 11:42:35 (permalink)
Ok well thanks for the heads up. How much of a risk are we talking about? I will not go with 3 way sli, just 2. I know its all subjective but if its a high probability it would be good to know....Thanks again

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 11:44:18 (permalink)
lol great, waiting for my 3rd psu to get killed then, hooray!!!
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 11:52:06 (permalink)
Hay EVGA What is going on with this, Can you give any info.
on what a person should do if he has a system E760 and two GTX 480s.
Please give us some help hear.
or do nothing what do you say.
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 12:01:14 (permalink)
rjbarker

I like how EVGA staffs handling this :)


I don't like it all......hhhmmmm...lets wait until you perhaps take out a $300 PSU and maybe a $1K CPU and we'll then work something out for you...as in a Classy3

This is obviously an "issue" worthy of a recall / step-up whatever ......think I paid close $600 CDN when the Classy 759 debuted.....btw #0525.

huh......


ugh.. that would hurt me so bad :(

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 12:13:37 (permalink)
donta1979

yes I was taken care of sort of, just got the bord in along with my asus rampage III and new psu"I had to buy this keep in mind or be without a pc for a week or two", hopefully the damage was not crazy from the this issue to my other parts about to find out....


Post some pics of both boards Donta, I would like to see how they look, and of course, give us your opinions about them.

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 12:15:24 (permalink)
Every one needs to calm down...
 
1st, EVGA designed the e759 and e760 prior to the GTX 480s and the ATI 58xx cards being released. So there was no way to know the power requirements these high powered cards could draw through the PCIe slots. This is not specific to the x58 Classified boards, it has affected many board mfgs.
 
No ones house is going to catch on fire.... The pins simple get hot from the power draw which over time melts the plastic. Once the plastic has melted the heat makes the connection metal expand until it loses connection which causes the system not to opererate properly. In my case, this process took a month from installing the 2 GTX480s and the second time it took a week to show signs of melting in which case I contacted evga to seek a solution.
 
If you have been running your configuration for a while, check the dam 24-pin plug, if it is not melted you are probably fine, if it is, then u know you have an issue as it would be melted by now.
 
And lastly, I can only think of a few companies that have tech support, CS and product managers active on the community forum. EVGA and Corsair. So good luck with Asus or any other mfg.
EVGA, originally offered me the e762 which I would have taken had it fit in my case but then offered me the Classy 3 which I have up and running in my system now. Seriously, of the other board mfgs out there, how many would work so hard to resolve an issue with the customer? While I think Asus makes good boards, I seriously doubt you would receive the same level of CS imo.
 
This mass hysteria must end!!! 
  
 


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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 12:45:36 (permalink)
You know we agree with you, but feel it was have been put out there that you cannot or was limited to what new card you can run on it. Now that this is coming to light, everyone is worried that the system that they spent so much money on can go up in smoke. So like I said early on, it like driving your car when you know there is problem and you keep driving it, that's on you. Now that we know there is a problem, we just want it fixed before I loose out on some parts. Evga is a great company, crap they have taken care of me on an issue or two. That is not the question. Knowledge is a lot. If i would have known that I could not run SLI with 480's on this board without the chance of fire, then I would not have gotten them. That information should be put out there, so people can make a wise decision. I can go on , but I am not.

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 12:55:27 (permalink)
wetfit9

You know we agree with you, but feel it was have been put out there that you cannot or was limited to what new card you can run on it. Now that this is coming to light, everyone is worried that the system that they spent so much money on can go up in smoke. So like I said early on, it like driving your car when you know there is problem and you keep driving it, that's on you. Now that we know there is a problem, we just want it fixed before I loose out on some parts. Evga is a great company, crap they have taken care of me on an issue or two. That is not the question. Knowledge is a lot. If i would have known that I could not run SLI with 480's on this board without the chance of fire, then I would not have gotten them. That information should be put out there, so people can make a wise decision. I can go on , but I am not.


I agree. If I had known that I probably could not run my 480 in SLI I never would have spent the 500 on one, let alone money on the SLI3, which just came out and should have addressed this issue. Now the SLI3 deffinately should not have the extras that the classified series have, but this is a serious issue that a newly released board that should have been fixed with a "SLI" board

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 13:17:19 (permalink)
I wonder if this effects the SLI Mico, E756. IIRC it does not have a four pin connector near the PCIE slots. I run a single gtx 460 for now..
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 13:37:32 (permalink)
Well,you guys got me all freaked out about this. I am running 3,480's in my 760 rig. I just took off the side panel of my case, felt the 24 pin plug (after playing game for a few hours). The plug socket, wires,are not "HOT" at all. No warmer than anything else in my rig.


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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 13:40:08 (permalink)
Yes it will it must have the 4 pin near the pcie slots.
that is way thay come out with the new boards like the E770.
I do not like it ether I have two GTX 480s and a E760.
That I do not know about now.
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 14:09:01 (permalink)
I have 2 4890's cross fired on my EVGA e759?  Do i need to have a 'fire' insurance for my home?
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 14:09:34 (permalink)
Every one needs to calm down...
 
1st, EVGA designed the e759 and e760 prior to the GTX 480s and the ATI 58xx cards being released. So there was no way to know the power requirements these high powered cards could draw through the PCIe slots. This is not specific to the x58 Classified boards, it has affected many board mfgs.
 
No ones house is going to catch on fire.... The pins simple get hot from the power draw which over time melts the plastic. Once the plastic has melted the heat makes the connection metal expand until it loses connection which causes the system not to opererate properly. In my case, this process took a month from installing the 2 GTX480s and the second time it took a week to show signs of melting in which case I contacted evga to seek a solution.
 
If you have been running your configuration for a while, check the dam 24-pin plug, if it is not melted you are probably fine, if it is, then u know you have an issue as it would be melted by now.
 
And lastly, I can only think of a few companies that have tech support, CS and product managers active on the community forum. EVGA and Corsair. So good luck with Asus or any other mfg.
EVGA, originally offered me the e762 which I would have taken had it fit in my case but then offered me the Classy 3 which I have up and running in my system now. Seriously, of the other board mfgs out there, how many would work so hard to resolve an issue with the customer? While I think Asus makes good boards, I seriously doubt you would receive the same level of CS imo.
 
This mass hysteria must end!!! 

 
 
Hey Bud...we're all calm and I don't see any "mass-hysteria" at all (sun must me hot in Az)....we're simply a few consumers who happen to have a fair bit of coin wrapped in our Rigs and are simply discussing things in this thread.......
btw...I deal with Asus on a regular basis as well and granted their Support personnel are not active (as active) on Forums, their Customer Support / RMA Support is excellent ( in Canada anyhow, cannot speak for you folks south of the 49th).
 
Back on topic......my 24 Pin doesn't feel hot to touch either after a bit of gaming..which is good..at this point I'm also glad I didn't go the ST 1.5 kW route as that was the original plan along with Tri Sli 480's...

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 15:21:45 (permalink)
OK, so the 770 has the molex connector below the PCIe slots, so if you've got a 770, connect that up and you should be sweet, right?
 
For 760/759 owners, either do the mod that is linked from this thread earlier, or think about upgrading your mobo if you're planning to install multiple new high-draw GPU cards, particularly if you intend to clock them.
 
As mentioned above, the 759/760 were designed for cutting edge tech at the time, and altho maybe there's an argument that they should have had the foresight to see what was coming, it's still expecting a board to work with technology that didn't even exist at the time.
 
Perhaps all 480 series manufacturers should issue a warning with the 480 cards that older boards may not handle the load.. and heck, maybe it is already there in the fine print - I can't afford a couple of new 480's at the moment so I wouldn't know, lol.
 
I'm glad I saw this thread though.

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 15:26:28 (permalink)
@ LionRed : Oi mate - Waikato draught is better. Or Steinlager. Or if you can find it, Mac's Gold is the ultimate.
Kia Ora mate.

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 15:48:45 (permalink)
As for the comment of the pins just get hot and melt plastic false it can kill a psu, and antec even said bad things can hapen aka fire, killed hardware... if the board is not replaced.
 
 

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 16:31:52 (permalink)
can someone post a reference on the new pci e 4 pin boards vs the older 759/760 pins?  I think that will help out alot of people on whether they have it or not and would definitely help answer alot of questions

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 16:35:19 (permalink)
Oh you mean for the 759/760 not sure where you mod the board to put the molex cable in.

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 16:43:18 (permalink)
Nereus

OK, so the 770 has the molex connector below the PCIe slots, so if you've got a 770, connect that up and you should be sweet, right?

For 760/759 owners, either do the mod that is linked from this thread earlier, or think about upgrading your mobo if you're planning to install multiple new high-draw GPU cards, particularly if you intend to clock them.

As mentioned above, the 759/760 were designed for cutting edge tech at the time, and altho maybe there's an argument that they should have had the foresight to see what was coming, it's still expecting a board to work with technology that didn't even exist at the time.

Perhaps all 480 series manufacturers should issue a warning with the 480 cards that older boards may not handle the load.. and heck, maybe it is already there in the fine print - I can't afford a couple of new 480's at the moment so I wouldn't know, lol.

I'm glad I saw this thread though.


I think whenever using a high performance video card it is a good idea to connect one of the power molex connectors at 770 board, just to be sure that the card is able to get all the power it needs. connecting the power connector won’t hurt, I recommend you to always connect them.even using one card In fact a safer and clearer side.
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 17:25:41 (permalink)
This thread has me thinking about some issues Ive had lately.  My HX1000 ran my classified fine for months.  One day out of no where it wouldn't power on.  It would just jolt the fans and shut off.  I hooked up my old enermax 850W and been running that for now.   Funny thing is the hx1000 would boot my old ASUS a8n32 sli (which btw has that 4 pin molex for pcie) but not the 759.  Corsair accepted rma but wonder what that was all about? 
 
Not too long ago the board would only pick up 4gb of 6gb ram.  ELEET said triple channel 6gb, bios and windows said 4gb.  After tinkering around with swapping ram around different slots 4 or 5 times it worked.  After that Ive been getting hardlocks out of no where while playing BFBC2 or MoH beta.  Funny coincidence?  My OC settings have been stable for months and well tested.   Even stock it locks up.  I checked the 24 pin no melted plastic but doesn't it sound like my board could be bad?
 
I think something is wrong with my classified! (limited edition thats for sure)
 
 

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 17:31:34 (permalink)
Oh and I doubt someone from evga will post in this thread again regarding the issue.  Looks like it will be dealt with on a fire by fire basis...I mean case by case.
 
Just noticed This happens to be my 666th post!  Whats going to happen???? We're doomed. 
 
Maybe everyone with a 759/760 should get a FREE addon fire extinguisher.  "Secures to either side of your computer case, a $50 value, FREE!"
Exlusive to classified owners only, shipping and handling fees may apply
 
 
 
post edited by FscuderiaX - 2010/10/08 17:42:22

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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 17:36:06 (permalink)
Nereus As mentioned above, the 759/760 were designed for cutting edge tech at the time, and altho maybe there's an argument that they should have had the foresight to see what was coming, it's still expecting a board to work with technology that didn't even exist at the time.


Usually, I would agree with a statement like this... However, when I purchased my 760 Classified motherboard (hi, I just bought it like a month ago) it was the premier board offered by EVGA for 3 way SLI and mind you GTX 400 series had been out for, a while...
 
Remind me again why I should bite the bullet on this? I am fine w/ a stepup but if I have to spend 3-$400 on a new board because of this I will never buy an EVGA product again, steer every single computer person I know away from EVGA, and send as many emails and complains to EVGA and the BBB as possible. Had I bought an old and antiquated board when I built this multi thousand dollar PC a month ago, I might agree...
 
Notice my folding points? Yah, 0... Entirely due to the fact that this issue has arisen - I'm scared to even game on this crap... I didn't spend thousands of dollars to be scared to utilize it for fear of stuff melting. I mean really - C'mon. . .
 
 
/rant off -.-

post edited by rona1012 - 2010/10/08 17:52:53




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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 18:05:06 (permalink)
Well lost a few psu's, hard drives some other hardware from my classified going under still waiting to find out if the killer 2100 is not compatable with the classified 3 if its not then its not if it is I lost that card too.

Pros 
1. Gets to 4ghz-4.5ghz easier
2. qpi runs at 133.5 instead of 132.7 letting cpu and ram run at rated speeds
3. Bios does have some cool options
4. bios is simple
5. higher quality audio card than the classified
6. comes with a vreg fan 
7. NB is not huge
8. Fast boot
 
Cons
1. The bios is too simpliefied to the point I guess you could call it stupid?
2. bios is missing critical things you need for control
3. Its picky with ram
4. the overclocking/monitoring software that comes with it does not compair to EVGA's
5. still has alot of bugs in bios and compatability with the bios for a wider selection of ram.
6. No LED post code display.....
7. very plain and some parts are cheap... for 299 you would expect more the X58 3-Way SLI board is of better build quality
 
after using this board and a few others msi, gigabyte included  I am not a big fan of it, still a  nice board, but you better make sure all of your hardware is compatable with this board or you will run into issues.
 
 
Classified 3
Pros
1. NB runs cooler than the 759 Classified
2. has a molex for the pcie lanes
3.sata III/6
4. USB 3
5.Bios is organized alot of tweaking options and control
6. comes with a nb fan unlike most 759/760 boards
7. Reliable over its 759/760 counter parts for high power consumption gpus. Meaning you dont have to worry about your 24pin burning up with sli/tri sli.
 
Cons
1. Lower quality onboard audio chip same as 759/760 Classified boards
2 PCIE 1x slot cannot have the fan that came with board attached and put a pcie 1x board in
3. Still more of a climb to 4ghz+ for most
4. Molex for pcie lanes is in a bad location if you have a case without alot of room under the board. my psu gets in the way even after cutting a hole for the molex...
5. Didnt come with a 90 Degree molex extention short plug for those with without alot of room at the bottom of thier case
6. Sucks for 759/760 owners who dont have the onboard molex cable... should had been put on those boards from the start since they issue was known.

Do not buy a 759/760 classified.... if you intend on putting power hungry cards in or your going to make your gpus power hungry... Only buy these boards if your ready to the molex mod yourself or pay someone to do it right for you. These boards have had this issue for some time... but now nvidia high end cards can be added to the list.
 http://www.xtremesystems.org/forums/showthread.php?t=226942
post edited by donta1979 - 2010/10/11 22:11:51

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Rona
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 18:16:18 (permalink)
donta1979
If you dont tell them up front if they are at risk they will just go buy a new brand of board they know is safe for thier setup.


Bolded for Emphasis - Seriously. . .




Trilogy3337
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 18:29:43 (permalink)
Ya know, I keep reading how it wasn't designed for this and wasn't designed for that.
 
We've identified STOCK 480's having this happen.
The "Stock" load on a 480 is between 250-300 Watts.
A Stock clocked 295 under full load, is OVER 300 Watts.
EVGA was testing the Classy's while the 295's were new tech.
The 295 under load exceeds this, atleast the DPCB does, I don't have a Co-Op to test it.
 
So we have atleast 3 NVidia cards that can exceed the power.
 
Now as stated above someone said that a house catching fire just couldn't happen. So to you I ask this. Are you going to trust your house to some underpaid factory worker in some other country to have built that PSU exactly perfect so that it just couldn't possibly overload and cause a fire?
 
All that bad connection has to do is come in contact with even a piece of lint or dust and it's game over.

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firerx
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 18:47:14 (permalink)
hmmmm, I'm not happy, I'm running my e759 in the suspected configuration 24/7. NOW I'll be inspecting my 24 pin religeously. and will drop my mild OC on my GPU's to stock settings. I would be extremely upset if my house were to catch fire from this.
 
PS I do have a 120mm fan blowing on that and the GPU area. But I will monitor Closely.
post edited by firerx - 2010/10/08 18:54:25

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tswarthog
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 18:52:26 (permalink)
I just left for the weekend with my computer on to finish a torrent, great thread to read for the first time. I will have to check my 24 pin I guess. I only have 1 470 but damn...even a chance.

 
GhostImage
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 19:21:49 (permalink)
759 owner here. Interesting thread indeed! Donta1979. Thank you for posting this.
Running 2 470 and 250 gts for Physx. with ST 1200w psu. Will B keeping an eye on it. Just like on this thread.


firerx
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 19:26:38 (permalink)
mmuthiah

I have 2 4890's cross fired on my EVGA e759?  Do i need to have a 'fire' insurance for my home?


LOL, You should have that anyways!

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KMoore4318
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Re:EVGA X58 759 Classifed Limited Edition #551 down... going to get an ASUS....=/ 2010/10/08 20:32:30 (permalink)
firerx

mmuthiah

I have 2 4890's cross fired on my EVGA e759?  Do i need to have a 'fire' insurance for my home?


LOL, You should have that anyways!


^ agreed, even if your 759 doesn't burn down your house, Your coffee maker could,

  
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