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Helpful ReplyEVGA GeForce RTX 3090 FTW3 XOC BIOS

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boyleusa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:10:42 (permalink)
GNielson
Has anyone in the US gotten a Chinese 2012 board, or are they all 2014 Taiwan boards?



My card was delivered 5th Nov direct from EVGA in the US and is a 2012 serial number...


arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:16:34 (permalink)
compuclinic
Hilarious.  They're telling me they don't have supervisors available!   This guy thinks he's going to charge me money to cross ship me a new graphics card after I spent 1800 dollars.  

This is likely going to be my LAST EVGA purchase ever,   I'm tempted to go just dispute the transaction with all of this data, get my money back and buy the Strix.   

At this rate I should have just kept the Asus TUF I had first!!!!     NEVER NEVER NEVER again unless they step up and do something right here. 

They are rude on the phone,  Jacob flat out ignores people.     This is just NOT the evga  I used to be proud supporting. 
2014xx 3090 card Just poo'd the bed with red light of DOOM!


Start a new thread? This thread is about the XOC VBIOS (and it not working for some cards).
 
Monday there should be a supervisor, and I believe they come in at 0700 or 0800 PST. I suggest calling back and being nice while asking for them to cover the shipping if your card died right off. If it's been awhile, I wouldn't expect to get free shipping both ways unless EVGA's Jacob Freeman sees this and talks with you. This isn't Amazon after all :P
Epsilon1190
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:24:57 (permalink)
Hi guy's long time to sign in here ...so i read all that you wrote here about the issues with the xoc bios.im a owner of ftw3 ultra 3090 ,my card is also "made in Taiwan"but it work fine i think with the xoc bios.sorry for my english isnt my native language.
An example 507w after a run at superposition 8k

post edited by Epsilon1190 - 2020/11/22 15:32:05

CASE: DISMASTECH ΒENCH TABLE CPU: Ι7-3960Χ+EK-W/C RAM: 32GB KINGSTON hyperX BEAST 2400 QUAD CH MOBO: RAMPAGE IV EXTREME PSU: THERMALTAKE 1200W GPU: EVGA GTX ΤΙΤΑΝ SLI SC EK-W/C / GTX 780Ti EVGA acx SC
HDD: SSD OCZ AGILITY3+WD 2TB DRIVES: LG DVD-LG BLURAY WRITER MONITOR: DELL ULTRASHARP U2713H SPEAKERS: LOGITECH Z-5500 KEYBOARD: LOGITECH G19
compuclinic
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:29:00 (permalink)
arestavo
compuclinic
Hilarious.  They're telling me they don't have supervisors available!   This guy thinks he's going to charge me money to cross ship me a new graphics card after I spent 1800 dollars.  

This is likely going to be my LAST EVGA purchase ever,   I'm tempted to go just dispute the transaction with all of this data, get my money back and buy the Strix.   

At this rate I should have just kept the Asus TUF I had first!!!!     NEVER NEVER NEVER again unless they step up and do something right here. 

They are rude on the phone,  Jacob flat out ignores people.     This is just NOT the evga  I used to be proud supporting. 
2014xx 3090 card Just poo'd the bed with red light of DOOM!


Start a new thread? This thread is about the XOC VBIOS (and it not working for some cards).
 
Monday there should be a supervisor, and I believe they come in at 0700 or 0800 PST. I suggest calling back and being nice while asking for them to cover the shipping if your card died right off. If it's been awhile, I wouldn't expect to get free shipping both ways unless EVGA's Jacob Freeman sees this and talks with you. This isn't Amazon after all :P


 
I took the bios a few weeks ago.  Its pertinent to go here.  

If others with 2014xx cards that took the bios start dying,  we could find a trend.    Also I want as many people to know about this as possible,  especially the potential buyers following this thread.   I was told I was going to get to a supervisor,  and I've been placed on a seemingly endless hold telling me I'm the next person in queue. ...      I think this guy just put me in a blind transfer no mans land.  

2020 Pandemic build.
10900k @ 5.3 ghz All core  1.34v -(100 sp rating) 
Asus Maximus XII Formula -  EVGA RTX 3090 FTW   -  CORSAIR 1200i -  G.Skill Trident Royal z 4100 @cl15 -16-16-16 -  
2tb Corsair PCiE gen4,   1tb Samsung 960,   3x Samsung 860 Pro 1 TB 

Heatkiller Pro 4 -  Optimus XL Waterblock   EK 360 PE,  EK 360 XE, EK 480SE Radiators with a D5 pump.  

Samsung G9 Odyssey x2,  LG 34GK950F 144hz 1440p  and its 2560x1080 predecessor.    
Asus Chakram  -  Asus Strix Flare   -  
Sennheiser PC -350   Logitech Z906 5.1 
RGB to the max for the first time. 
compuclinic
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:30:13 (permalink)
Also,   I messaged Jacob directly 3 times since this bios issue started.    I'm not important enough of a customer to get a response apparently.   Not sure if buying EVGA cards since the FX series earns anything,   well let me phrase, I wasn't previously sure.  Now I know he still doesn't give a flying crap about us!! :D   
 

2020 Pandemic build.
10900k @ 5.3 ghz All core  1.34v -(100 sp rating) 
Asus Maximus XII Formula -  EVGA RTX 3090 FTW   -  CORSAIR 1200i -  G.Skill Trident Royal z 4100 @cl15 -16-16-16 -  
2tb Corsair PCiE gen4,   1tb Samsung 960,   3x Samsung 860 Pro 1 TB 

Heatkiller Pro 4 -  Optimus XL Waterblock   EK 360 PE,  EK 360 XE, EK 480SE Radiators with a D5 pump.  

Samsung G9 Odyssey x2,  LG 34GK950F 144hz 1440p  and its 2560x1080 predecessor.    
Asus Chakram  -  Asus Strix Flare   -  
Sennheiser PC -350   Logitech Z906 5.1 
RGB to the max for the first time. 
aukyo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:42:25 (permalink)
to bad , im sure they are looking into this problem

but please can you even tell us that your working on it and if soo how the progres is made , im waiting 3 more days then gonna return my card .
compuclinic
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:44:09 (permalink)
Update.. I've been the next call to be answered now for almost 40 minutes!!!!!!!       This is FANTASTIC customer service!!!!!!!a

2020 Pandemic build.
10900k @ 5.3 ghz All core  1.34v -(100 sp rating) 
Asus Maximus XII Formula -  EVGA RTX 3090 FTW   -  CORSAIR 1200i -  G.Skill Trident Royal z 4100 @cl15 -16-16-16 -  
2tb Corsair PCiE gen4,   1tb Samsung 960,   3x Samsung 860 Pro 1 TB 

Heatkiller Pro 4 -  Optimus XL Waterblock   EK 360 PE,  EK 360 XE, EK 480SE Radiators with a D5 pump.  

Samsung G9 Odyssey x2,  LG 34GK950F 144hz 1440p  and its 2560x1080 predecessor.    
Asus Chakram  -  Asus Strix Flare   -  
Sennheiser PC -350   Logitech Z906 5.1 
RGB to the max for the first time. 
compuclinic
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:45:35 (permalink)
aukyo
to bad , im sure they are looking into this problem

but please can you even tell us that your working on it and if soo how the progres is made , im waiting 3 more days then gonna return my card .

aukyo
to bad , im sure they are looking into this problem

but please can you even tell us that your working on it and if soo how the progres is made , im waiting 3 more days then gonna return my card .




Seriously,   if I were within 30 days,   I'd return without QUESTION with the type of response this guy has given me on the phone.     ZERO care,  ZERO empathy that I now have to spend my Sunday night and adjust my work day tomorrow (as I work from home as IT)    because of this.     
EVGA only cares about your money from the feel I'm getting here.

2020 Pandemic build.
10900k @ 5.3 ghz All core  1.34v -(100 sp rating) 
Asus Maximus XII Formula -  EVGA RTX 3090 FTW   -  CORSAIR 1200i -  G.Skill Trident Royal z 4100 @cl15 -16-16-16 -  
2tb Corsair PCiE gen4,   1tb Samsung 960,   3x Samsung 860 Pro 1 TB 

Heatkiller Pro 4 -  Optimus XL Waterblock   EK 360 PE,  EK 360 XE, EK 480SE Radiators with a D5 pump.  

Samsung G9 Odyssey x2,  LG 34GK950F 144hz 1440p  and its 2560x1080 predecessor.    
Asus Chakram  -  Asus Strix Flare   -  
Sennheiser PC -350   Logitech Z906 5.1 
RGB to the max for the first time. 
aukyo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:50:33 (permalink)
im gonna wait 3 more days and giving them the benefit of the doubt till then after 3 days sorry evga , but im not gonna buy something agian from you,

i followed this from day 1 till 196 pages further and no answer
Stickboy46
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:51:53 (permalink)
Some of these people are gonna be in for a rude awakening when they have to deal with Asus customer service. Yikes. 

i7-10700kf @ 5.1
Corsair H150i Elite Capellix
MSI Z490 ACE
8gbx4 G.Skill TridentZ DDR 4000CL15
EVGA 3090 Kingpin
Corsair AX1200i
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aukyo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 15:53:30 (permalink)
why would you? , if you buy a product because they have a good customer service means there product is crap
Jarmel
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 16:02:18 (permalink)
compuclinic
Update.. I've been the next call to be answered now for almost 40 minutes!!!!!!!       This is FANTASTIC customer service!!!!!!!a


It's a Sunday night, be grateful anyone is there to pick up your call to begin with. 
ninshoo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 16:15:35 (permalink)
Taiwan rev1

https://ibb.co/12TdM1X

If can help for find a solution.

Shunt three resistor 8pin with 4 Mohm can solve the 500w? Or must doing more?

Evga doing nothing its certainly.

Ty.
post edited by ninshoo - 2020/11/22 16:28:19
GNielson
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 16:54:01 (permalink)
compuclinic
Seriously,   if I were within 30 days,   I'd return without QUESTION with the type of response this guy has given me on the phone.     ZERO care,  ZERO empathy that I now have to spend my Sunday night and adjust my work day tomorrow (as I work from home as IT)    because of this.     
EVGA only cares about your money from the feel I'm getting here.

Returning a used card within 30 days is 15% restock, right?




NICROD
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 16:56:23 (permalink)
Stickboy46
Some of these people are gonna be in for a rude awakening when they have to deal with Asus customer service. Yikes. 


They will find out the hard way. My wife send her laptop into ASUS for a repair at the end of August and they just started the repair this week. lol, they have great products, but if you have an RMA issue goodluck.
nova496
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 18:06:04 (permalink)
I have a 2012 made in China card. My card doesn't hit 500w in port royal do I care no. Why because I didn't buy the card because I saw the xoc 500w bios.

Honestly if I wanted a 500w+ card I'd buy kingpin which is what I'm waiting on for my que to pop for.

Honestly my card has hit 14700 in port royal with stock bios and with XOC it can't and I havent been able to repeat that score. I play call of duty at 2100mhz and +1200 memory and I get 140fps on a 3440x1440 monitor thats all I care about.
post edited by nova496 - 2020/11/22 18:12:08
changboy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 18:42:21 (permalink)
I try superposition bench at 8k and i got this :





post edited by changboy - 2020/11/22 18:53:30
changboy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 18:57:10 (permalink)
 When i game i didnt check the temp of the backplate of the card and i can play many hours but tonight when i have try the superposition bench i put my finger on the backplate near the gpu...DAWN i near burn my finger, its soooo hot.
 
 Maybe 90c , i dont know how much this memory can go high in celcius but it scare me.
GNielson
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:00:24 (permalink)
boyleusa
GNielson
Has anyone in the US gotten a Chinese 2012 board, or are they all 2014 Taiwan boards?

My card was delivered 5th Nov direct from EVGA in the US and is a 2012 serial number...

Crossing my fingers that the card that arrives tomorrow is 2012 also.


arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:05:09 (permalink)
changboy
 When i game i didnt check the temp of the backplate of the card and i can play many hours but tonight when i have try the superposition bench i put my finger on the backplate near the gpu...DAWN i near burn my finger, its soooo hot.
 
 Maybe 90c , i dont know how much this memory can go high in celcius but it scare me.


110C max IIRC for GDDR6X, and near instant skin burning temps start at 70C.
changboy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:13:23 (permalink)
Thanks for the anwser, i didnt put a sensor but it can be good to know what temp are that backplate while we gaming, the ICX dont show memory temp on the back of the card i think ?? 
arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:15:54 (permalink)
changboy
Thanks for the anwser, i didnt put a sensor but it can be good to know what temp are that backplate while we gaming, the ICX dont show memory temp on the back of the card i think ?? 


To the best of my knowledge the iCX sensors do not show the rear temps. An IR sensor gun can tell you on non-reflective surfaces. If you are worried, you can always hook up a spare fan to the motherboard and put it on top of your card, but it shouldn't be required if you have decent case airflow.
Notchy44
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:18:57 (permalink)
GNielson
Has anyone in the US gotten a Chinese 2012 board, or are they all 2014 Taiwan boards?




Im in the Us and mine is the Chinese board. 3rd card came in and was also a Chinese board, 0 issues with the 500w bios once again
drunknfoo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:24:33 (permalink)
Notchy44
GNielson
Has anyone in the US gotten a Chinese 2012 board, or are they all 2014 Taiwan boards?




Im in the Us and mine is the Chinese board. 3rd card came in and was also a Chinese board, 0 issues with the 500w bios once again


Port royal or time spy extreme run plz?
changboy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:25:25 (permalink)
Notchy44
GNielson
Has anyone in the US gotten a Chinese 2012 board, or are they all 2014 Taiwan boards?




Im in the Us and mine is the Chinese board. 3rd card came in and was also a Chinese board, 0 issues with the 500w bios once again


Try superposition at 8k, i want see your score, so i will know if my card normal, its a Taiwan one ? I score 8220.
Notchy44
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:26:29 (permalink)
drunknfoo
Notchy44
GNielson
Has anyone in the US gotten a Chinese 2012 board, or are they all 2014 Taiwan boards?




Im in the Us and mine is the Chinese board. 3rd card came in and was also a Chinese board, 0 issues with the 500w bios once again


Port royal or time spy extreme run plz?



I have posted plenty of pics and videos already but here is a video once again lol
 
youtube.com/watch?v=0M8A9YPXHLM&ab_channel=MrNotchy444
Notchy44
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:27:53 (permalink)
once I get a block for my card I will post a pic of the board. If anyone has a line on a block and wants to hook me up im willing to pay for it. would be very helpful for everyone :)
 
kris1111
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:33:36 (permalink)
Notchy44
GNielson
Has anyone in the US gotten a Chinese 2012 board, or are they all 2014 Taiwan boards?




Im in the Us and mine is the Chinese board. 3rd card came in and was also a Chinese board, 0 issues with the 500w bios once again

How do you check for Chinese vs Taiwanese? The sticker on the backplate?

Never mind. My board is made in China , the serial number starts with 2012. The 500W Bios does nothing to my card.
post edited by kris1111 - 2020/11/22 19:38:45
nova496
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:37:03 (permalink)
changboy
I try superposition bench at 8k and i got this :







whats your overclock?
Notchy44
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2020/11/22 19:37:05 (permalink)
kris1111
Notchy44
GNielson
Has anyone in the US gotten a Chinese 2012 board, or are they all 2014 Taiwan boards?




Im in the Us and mine is the Chinese board. 3rd card came in and was also a Chinese board, 0 issues with the 500w bios once again

How do you check for Chinese vs Taiwan? The sticker on the backplate?



on the box or the serial number
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