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Helpful ReplyEVGA GeForce RTX 3090 FTW3 XOC BIOS

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lucasfrance
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/19 09:13:22 (permalink)
Has anyone received a proper Special OC RMA 3090 FTW3 Ultra card from EVGA Europe???
 
My RMA has been approved last week but I would make sure they have the right boards to send back now....
 
Thanks in advance.
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/19 09:14:05 (permalink)
Pugwoof
 
Want to make sure I'm understanding this post correctly. I currently have a 3090 FTW3 ULTRA (On Air) from the 3090OC E-mail RMA Program. I updated the Normal and OC BIOS that came with the card to the respective 'Re-Bar' versions via X1. I did a fair amount of testing both BEFORE and after the Re-Bar BIOS updates.
  •  - On OOB Pre-Installed OC BIOS I was not able to draw above 470-ish Watts at the Max (Best PR Scores 14,800-14,840)
  •  - On the X1 Provided BIOS Update for Re-Bar (updating the OC Switch 500Watt Bios) I'm similarly seeing a MAX Power Draw in the mid 470's. I did see a slight improvement in PR...best score so far is 14,871 (+1200/+165 in X1).
  •  - In all Benchmarking across both BIOS PCI Slot Draw never exceeds ~65Watts.
I had this exact same experience.  
Pugwoof
Per you post and others- are you saying there is a OLDER XOC 500Watt BIOS that if flashed to the 3090OC Program RMA Cards will allow for Power Draw to actually reach 500Watts?

It didn't work out that way for me when I tried it pre-ReBar bios.
 
Pugwoof
  • I've seen folks trying the KP 520Watt BIOS and seeing Power Draw closer to that 500Watt range. Something I may try; but if there is a actual FTW3 OC Bios that achieves the same result I'd rather try this.

The KPE 520w Bios w/ ReBar has been the best performer for me.  It pulls 530w on my card when overclocked.  It wasn't super stable but that could have been my OC.  It never pulled more than 75w on PCIe as measured in GPUz.  
 
Edit:  since you have a dual bios card you won't have any trouble trying these bios options yourself.  They all have protections to ensure you don't fry your card.  As long as you stay away from the KPE 1000w you're good to experiment yourself.

 
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/19 11:47:51 (permalink)
lucasfrance
Has anyone received a proper Special OC RMA 3090 FTW3 Ultra card from EVGA Europe???
 
My RMA has been approved last week but I would make sure they have the right boards to send back now....
 
Thanks in advance.




My card that was supposed to be part of the 0c3090 program series (serial number 2112...made in china...as far as I'm concerned) ...and that is not part of it in my opinion (pcieexpress16x 80w, 430w maximum with oc bios 500) arrives tomorrow at rma Europe.
In my opinion we will wait several days before we receive what seems to be the real cards from the oc3090 program, that is as jacob said "The newer EVGA GeForce RTX 3090 FTW3 ULTRA cards will be shipped with the XOC BIOS already loaded on the secondary position".
One thing I just realized is that if you don't get a card with a 500w oc bios in the secondary position, it's probably not a real card from the 0c 3090 program.
Unfortunately evga doesn't want to give us more clarification on this point which is just unfortunate and pathetic on their part....
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/19 12:34:31 (permalink)
Welp. This should stir the pot a bit. My special rma program card is not one of the repurposed GA102-250 chips.

 
Bepzinky
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/19 14:14:10 (permalink)
lucasfrance
Has anyone received a proper Special OC RMA 3090 FTW3 Ultra card from EVGA Europe???
 
My RMA has been approved last week but I would make sure they have the right boards to send back now....
 
Thanks in advance.


Nope, EVGA received my card almost 12 days ago - no updates so far, still "pending". I hope their 3090 stock is not as bad as the EU store stock. If it is.....damn it.
Think twice before sending yours in. I've already bought a temporary replacement card.
post edited by Bepzinky - 2021/04/19 14:30:00
orez-bus
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/19 15:46:03 (permalink)
Hi,
I have a:
Taiwan 24G-P5-3987-KR (2114 serial) purchased 3/23/21.
Shipped OC bios: 94.02.42.80.15 (normal was .14). Does not appear to be rebar enabled.
 
I dumped and opened the OC bios with the ABE viewer and it showed a Max TDP PL: of 500000. Does this mean it shipped with the XOC bios?
 
I've gotten the card to the point where it passes the full PR stress test at +170/1100, and gets ~14700-850 scores. In GPUZ, the board TDP bounces around 445-465W, with high 50s from the PCIe slot. The third 8pin is down ~30-50W on average from the other two and gpuz shows it as completely power limited. I also remember reading a discussion on these forums about P4 and P5 revisions but can't find it now. Is the P5 the fixed revision? I have not tried any other bioses on it.
asmodyus
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/19 19:40:34 (permalink)
So, I ask this earlier my OC bios version is 94.02.26.48.16 is this an older version?

   
   
Have a EVGA product to register? Please use my Affiliate Code when registering your product.
Click the banner to register with my Affiliate Code. Thank You Very Much!
 
 
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Category 5
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/19 19:47:21 (permalink)
Does anyone know which 8 pin power ports are 1, 2, and 3?  I assume the middle is 2.  lol. 
Raudkast
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 00:22:54 (permalink)
Bepzinky
lucasfrance
Has anyone received a proper Special OC RMA 3090 FTW3 Ultra card from EVGA Europe???
 
My RMA has been approved last week but I would make sure they have the right boards to send back now....
 
Thanks in advance.


Nope, EVGA received my card almost 12 days ago - no updates so far, still "pending". I hope their 3090 stock is not as bad as the EU store stock. If it is.....damn it.
Think twice before sending yours in. I've already bought a temporary replacement card.


I am also waiting for 2 weeks, only sorry all the time, no other answer can be ...
lucasfrance
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 01:46:19 (permalink)
EVGA Europe : A clear communication on the 3090 Special OC RMA availability would be HIGHLY appreciated!!!
lucasfrance
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 03:22:21 (permalink)
REPLY FROM EVGA EUROPE RECEIVED RIGHT NOW :
 
Hello Herve,

thank you for contacting our support team.

The oc3090 program exchange card is at the moment only available in the USA.
However, we are waiting for the shippment of these cards to solve this issue out in Europe aswell.

Your RMA has been approved XXXXXXXXXXXXXXX
This RMA might take up to two weeks as we are currently waiting for the new cards to arrive.
If you do not recieve any contact from us within the next 14days, please contact us again.

Thank you for your understanding,
Best regards,
EVGA EU
skyworxx
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 03:28:20 (permalink)
Is there such a program for Australia?
Bepzinky
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 03:58:03 (permalink)
lucasfrance
REPLY FROM EVGA EUROPE RECEIVED RIGHT NOW :
 
Hello Herve,

thank you for contacting our support team.

The oc3090 program exchange card is at the moment only available in the USA.
However, we are waiting for the shippment of these cards to solve this issue out in Europe aswell.

Your RMA has been approved XXXXXXXXXXXXXXX
This RMA might take up to two weeks as we are currently waiting for the new cards to arrive.
If you do not recieve any contact from us within the next 14days, please contact us again.

Thank you for your understanding,
Best regards,
EVGA EU


Haha, you've got to be kidding me! So they accept all of these RMA's in the EU when they're only available for USA? This is a joke and extrememly unprofessional to do so, especially considering all of these 'special' RMA's have been registered through that 3090oc e-mail address anyway!
 
Seriously - all they had to do is to send back EU RMA requests an e-mail  'sorry we don't have any cards in stock, we will update you asap to when you can send your current card in' case solved.
post edited by Bepzinky - 2021/04/20 04:18:14
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 05:21:51 (permalink)
Bepzinky
lucasfrance
REPLY FROM EVGA EUROPE RECEIVED RIGHT NOW :
 
Hello Herve,

thank you for contacting our support team.

The oc3090 program exchange card is at the moment only available in the USA.
However, we are waiting for the shippment of these cards to solve this issue out in Europe aswell.

Your RMA has been approved XXXXXXXXXXXXXXX
This RMA might take up to two weeks as we are currently waiting for the new cards to arrive.
If you do not recieve any contact from us within the next 14days, please contact us again.

Thank you for your understanding,
Best regards,
EVGA EU


Haha, you've got to be kidding me! So they accept all of these RMA's in the EU when they're only available for USA? This is a joke and extrememly unprofessional to do so, especially considering all of these 'special' RMA's have been registered through that 3090oc e-mail address anyway!
 
Seriously - all they had to do is to send back EU RMA requests an e-mail  'sorry we don't have any cards in stock, we will update you asap to when you can send your current card in' case solved.




The incompetence of the European after-sales service is dramatic.
As for me, I opened an RMA several days ago, so they should receive the card today normally.
However, when I asked them what type of card they were going to send me this time, they replied today with the following answer: I have to open an RMA.
I wonder if the customer accounts are updated!
Of course, they still don't answer me on what type of card they are going to send me!
For those of us who sent in our cards for the oc3090 Europe exchange program, we don't know when or what card we will receive.
A never ending nightmare, since I bought this card I have not been able to enjoy it.....



Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 07:59:27 (permalink)
The circus continues with the evga europe after sales service.
They received my card today, the 20th, and announced that a card would be sent on April 23 (ref:24G-P5-3987-KR)
The speed of reshipment of the card compared to some people here who have been waiting for a week makes me 99.9% afraid that they will send me a second time a card that is not part of the 0c3090 so with the same problems (pcieexpress16x at 80w and low voltage rise of this one with 500w bios)
I understand why they never answered me clearly about the type of card they will send me this time!
But what exactly do these people do?
I have the impression that they are dealing on a case by case basis with who will get a card from the 0c3090 program or not!
God, what a mess..... I'm sick of them...

To those of you who sent your card to the European rma did you receive for some of you a return date as fast as I did?
This is the second card they are going to send me and I am sure I will have to open  a 3rd rma for non conformity of the card.
I believe and remain convinced that if you don't get a card with the 500w bios pre-installed in position 2, it's not a 0c3090 program card!
 
EVGA Europe : A clear communication on the 3090 Special OC RMA availability would be HIGHLY appreciated!!!
post edited by Dasoa - 2021/04/20 10:32:07
ckelas
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 10:54:31 (permalink)
I just began my RMA journey with EVGA EU and here is the first response I received guys. 
I thought I should share this with you.
 
Hello,

Thank you for reaching out to us in regards to your GPU. Please read over the following information and reply back should you have any further questions or if you are ready to set up your RMA. This offer is ONLY for owners of the EVGA GeForce RTX 3090 FTW3 ULTRA (24G-P5-3987-KR). EVGA GeForce RTX 3090 FTW3 owners may request a 1-time replacement with a new card that may allow you to reach a higher power usage when overclocking.* Please note the following:

• There are NO other benefits that should be expected by replacing your card.  
• The new replacement card will already have the XOC BIOS applied to the secondary BIOS position.
• There are no expected changes or improvements to the stock running speed, boost clock, or stock overclocking on the default BIOS. 
• When using the secondary BIOS, the power usage of the card may allow you to reach a higher maximum while overclocking.* As is the nature with overclocking, EVGA makes no guarantee or specific claims that owners will see an improvement to boost clocks, overclocking, or performance compared to their currently owned product.
• Per our standard RMA procedures, EVGA will cover the cost of shipping the replacement item to you. You will still be covering the cost of shipping the item to us.
• Per our RMA policy, you will need to return the card in its factory conditions, including reinstalling the original air cooler should you have replaced it with an aftermarket cooler.
• EVGA cannot offer an ETA on when the RMA will be approved. Once approved, you will receive an email when it is time to send in your card.
• Confirm your shipping address is correct within your profile.

*As detected by popular VGA monitoring applications.

To see if you may benefit by replacing your card, please reply with the following:

• Your max wattage when using the XOC BIOS. 
• A screenshot of your max wattage while using the card under load. (EVGA Precision or GPUZ)
• A list of games/applications tested with the card, including display resolution.

You may also want to do a benchmark test and provide the results of Port Royale, Time Spy, and Super Position as well. This could potentially give us a better understanding of how your card is performing. Please note there is no ETA on a reply or replacement. 

Regards,
EVGA
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 11:22:53 (permalink)
Yes we know about it, it's a typical email he sends. I received the same one when I first sent my card to their rma.
The problem is that we do not all receive cards with the oc500w bios pre-installed in position 2, which was my case.
The second card they want to send me looks like the first one.
ckelas
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 11:25:41 (permalink)
Dasoa
Yes we know about it, it's a typical email he sends. I received the same one when I first sent my card to their rma.
The problem is that we do not all receive cards with the oc500w bios pre-installed in position 2, which was my case.
The second card they want to send me looks like the first one.


Sorry bro, I may have missed the post, but how do you know what card they want to send you?
This is an honest question. 
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 11:29:31 (permalink)
Read my summary above to understand. Sincerely 
ckelas
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 11:34:51 (permalink)
Dasoa
Read my summary above to understand. Sincerely 


Indeed, I see your point, but have EU customers received any special RMAs to date?
Has anybody come forth with evidence?
I need to be able to make an informed decision whether or not to go ahead with sending my card for a replacement.
Especially if this is indeed a one-time offer for a one-time replacement (would this mean they would not replace a card if it is still below specification!?)
Best,
Chris
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 11:46:26 (permalink)
Well, that's what they want us to believe... But you may or may not get a card from the 0c3090 program (some US customers got them, with the oc 500w bios pre-installed position 2)or with more defects which is my case. (I am in Europe)
The problem is that they don't tell us how to get these oc3090 cards for Europe, so you play the lottery by sending yours.
Bepzinky
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 11:59:30 (permalink)
It's my second EVGA RMA in a row in the last 2-3 years that's, to say the least - disappointing. Last time I had to whine here on the forums and got help from the US folks to get my RMA through for a MB. It is so weird, the US and EU dept. feel like a different company.
Chris, I'd make a calculation before sending your card in. How much did you pay for it? How much would it sell for nowadays? If you'd break even, I would sell yours without hesitation if the power draw bugs you.
 
To me EVGA should have stated that the current ETA is unknown because they simply don't have replacement cards in stock, ask people to keep using the 3090 they have now and keep them posted when you receive the cards for replacement. Good chance that some folks would finally call it a day with their current 3090 and skip the RMA = even less work for EVGA.
 
I'm also curious if anyone from the EU has got their oc3090 replacement card?
post edited by Bepzinky - 2021/04/20 12:12:37
broski
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 13:31:00 (permalink)
Bepzinky
I'm also curious if anyone from the EU has got their oc3090 replacement card?

Send my card directly after Easter holidays.
So far status remains unchanged
 
Shipped From EVGA: Pending
 
Signature Required: No
 
 
Shipping Out Option Selected: UPS Ground
 
Status: Pending
 
Next Step: Preparing to Ship Product 
 
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 13:55:01 (permalink)
broski
Bepzinky
I'm also curious if anyone from the EU has got their oc3090 replacement card?

Send my card directly after Easter holidays.
So far status remains unchanged
 
Shipped From EVGA: Pending
 
Signature Required: No
 
 
Shipping Out Option Selected: UPS Ground
 
Status: Pending
 
Next Step: Preparing to Ship Product 
 




There is definitely a problem with them. The second card I am to receive from them today is posted as: will be shipped on the 23rd.They received my card today. 
Have you asked why this is taking so long for you?
In my opinion, you should be happy that it is taking so long  ....... Indeed I am sure that the card that is going to be shipped on April 23 is once again problematic!
post edited by Dasoa - 2021/04/20 14:14:35
AsSiMiLaTeD
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 14:32:13 (permalink)
Hi apologies if I've missed this somewhere in this thread, but I have a 3090 FTW3 Hybrid and when I try to apply the BIOS I'm getting an error that no display adapters were found that are compatible with this update.
 
Any ideas?  Is there a chance my card already has the update, how would I be able to tell?
broski
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 16:40:25 (permalink)
Dasoa
Have you asked why this is taking so long for you?
In my opinion, you should be happy that it is taking so long  ....... Indeed I am sure that the card that is going to be shipped on April 23 is once again problematic!




I haven't ask, as I am thinking like you:
Cards that will be send are not from the special rma program.
So instead I think we're better of waiting to get a good card - and not the first spare card no one wanted bevore.
 
Until then I'm using my old Titan again.... 
ckelas
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 16:58:07 (permalink)
broski
Dasoa
Have you asked why this is taking so long for you?
In my opinion, you should be happy that it is taking so long  ....... Indeed I am sure that the card that is going to be shipped on April 23 is once again problematic!




I haven't ask, as I am thinking like you:
Cards that will be send are not from the special rma program.
So instead I think we're better of waiting to get a good card - and not the first spare card no one wanted bevore.
 
Until then I'm using my old Titan again.... 


You say that the RMA'd cards will not be from the special RMA program; based on what evidence?
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 17:25:50 (permalink)
ckelas
broski
Dasoa
Have you asked why this is taking so long for you?
In my opinion, you should be happy that it is taking so long  ....... Indeed I am sure that the card that is going to be shipped on April 23 is once again problematic!




I haven't ask, as I am thinking like you:
Cards that will be send are not from the special rma program.
So instead I think we're better of waiting to get a good card - and not the first spare card no one wanted bevore.
 
Until then I'm using my old Titan again.... 


You say that the RMA'd cards will not be from the special RMA program; based on what evidence?


 
We do not tell fairy tales. Again, read the old forum posts. The proof I gave you above: the first card of the oc3090 program that I received is not one (voltage balancing not set, very low power rise with no support of the BIOS 500woc and a card received with a bios not set in 2 for the 500w).
Finally EVGA europe doesn't want to answer on what type of card, they are about to send back....
After that, you are free to believe or not to believe.. .
Send your card to the rma and an advice, light your candles until the return of this one! 



Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 17:31:08 (permalink)
broski
Dasoa
Have you asked why this is taking so long for you?
In my opinion, you should be happy that it is taking so long  ....... Indeed I am sure that the card that is going to be shipped on April 23 is once again problematic!




I haven't ask, as I am thinking like you:
Cards that will be send are not from the special rma program.
So instead I think we're better of waiting to get a good card - and not the first spare card no one wanted bevore.
 
Until then I'm using my old Titan again.... 


Well it would be interesting in my humble opinion that you send them an email about that.  And ask them in view of the time elapsed, what kind of card can you expect to receive..  And especially why some receive their card back 3 days later (my case) and others are still waiting!
post edited by Dasoa - 2021/04/20 17:34:42
TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/20 22:51:21 (permalink)
If this helps: I couldn't deal with issues any more, card sold and I'm looking for literally anything else at this point. I have to sell my GPU block as well but it is what it is. The fact that even the BAR bios only eats 385-405W is shocking, 80W on PCI-E is shocking, can't sustain stable clocks and fluctuates like crazy. I honestly had enough. I will probably buy from the likes of MSI or any other partner in the future. It's impossible to get RMA from UK because I'd end up paying £600 in taxes, so any warranty that is supposed to be free replacement is not a free replacement. On top of that we have to pay for shipping to EVGA like the card malfunctioning is our fault. I'm done.
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