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Helpful ReplyEVGA GeForce RTX 3090 FTW3 XOC BIOS

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raiden2a
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 14:06:55 (permalink)
EVGA_JacobF
For those in US/CA with cards already received (ready to ship), the replacements will start shipping today.
 
For those in other regions, we are still working on this. If you emailed 3090oc@evga.com you are already in queue.


So "Preparing to ship" does not count? Been like that for a few days now once you got my card.   
EVGA_JacobF
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 14:08:35 (permalink)
I updated it to clarify. Yes if card received and preparing to ship then should be shipping today.
 


zig11727
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 14:17:48 (permalink)
Pugwoof
zig11727
The same here problem here rip down the card pack it I shipped the card overnight ($132) with return shipping one day ($71) for a total of $202 and I'm still waiting
Rma Received  Estimated Ship Date
03/17/2021        03/22/2021




So to confirm this is for a Power Balance Issue RMA you got approved by e-mailing address provided via Jacob's post?

New to RMA process with EVGA but seems you can pay extra for faster return shipping. Assuming the Dates provided to you are accurate and they ship when they indicate...you're looking at what 9/10 day total time (figure if you overnighted it to EVGA you pulled it from system 15th/16th) without your card? 

Sorry to bug you just trying to figure out how long I'd be w/o a card as having same issues with 3090 FTW3 Ultra. Ten days is actually less that I feared...assuming someone is willing to pay for the overnight.
 
Good luck - hope you are up and running with 500watts and 2200clock speeds on the 23rd :-)


Yes this is for the power issue and Jacob provided the e-mail address and I'm not new to EVGA RMA process and I overnighted the parcel both ways for close $202 it cost me.


raiden2a
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 14:18:23 (permalink)
EVGA_JacobF
I updated it to clarify. Yes if card received and preparing to ship then should be shipping today.
 




<3
Arscon
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 14:21:14 (permalink)
EVGA_JacobF
For those in US/CA with cards already received (prepairing to ship), the replacements will start shipping today.
 
For those in other regions, we are still working on this. If you emailed you are already in queue.


i have defective card since November. How much i must wait yet for replecment card?


Of course i have problem with power draw and my card only take 390-410w. Of course i from Europe...
willm1224
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 15:58:57 (permalink)
EVGA_JacobF
For those in US/CA with cards already received (prepairing to ship), the replacements will start shipping today.
 
For those in other regions, we are still working on this. If you emailed 3090oc@evga.com you are already in queue.

Thank you for the update, appreciate the consistent line of communication since this new rma program.
badass1982
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 17:30:13 (permalink)
I just had my Step Up to a 3090 ftw3 ultra approved today, will I be recieving one of the cards with the 500w bios installed in the second slot or no??


willm1224
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 17:38:17 (permalink)
500w bios RMA card through 3090OC@evga.com has shipped! They did it, I doubted them but they pulled it off and shipped em out this week.

Edit: I will post results upon arrival
post edited by willm1224 - 2021/03/19 17:55:47
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 17:45:13 (permalink)
FYI:  Today I received my tracking number for my special conditions swap. 
post edited by lobstar - 2021/03/19 17:47:16

 
Vantharas
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 20:02:55 (permalink)
Ok so then just to be clear. My Brand new 3090 I just got a few days ago. I have to RMA to get it to function as designed? I mean what are you guys doing with the 3090's when you get them? Removing the GPU and putting them on new 3090 boards? Like I don't understand why a bios update can't fix it. Is it a new PCB ? New memory ? Whats the difference between the one I have currently and the one you guys are shipping out. I'd love to understand the difference as to why it has to happen. 
 
That being said I also appreciate EVGA starting this program since they are now acknowledging there is an issue and are doing what they need to do to fix it. Even though it sucks as a consumer to have to continue waiting when you purchased a unicorn as it is. 

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lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 20:33:54 (permalink)
If you are concerned with your card's ability to draw the correct wattage and not power limit itself contact the email address and ask them what process you can follow to verify your card is functioning properly. It's a pretty dramatic discrepancy in the data between a working and card and a dud so it should be pretty obvious.

 
Vantharas
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/19 20:36:42 (permalink)
lobstar
If you are concerned with your card's ability to draw the correct wattage and not power limit itself contact the email address and ask them what process you can follow to verify your card is functioning properly. It's a pretty dramatic discrepancy in the data between a working and card and a dud so it should be pretty obvious.



Yeah my card is absolutely a dud. This FTW3 is *worse* then my 3090 XC3 Ultra with the 3090W bios. As soon as it hits 1900mhz it just starts getting power limited. Verified with both GPUZ and MSI afterburner as PWRlimit being the issue. My XC3 Black would hit 2100mhz. This FTW3 can't even close to that without crashing. 
 
I still though would love to know what the difference is between the one I have now. And the one they just started shipping this week. And why its required instead of a Vbios update to fix it. 

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Raudkast
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 04:13:46 (permalink)
Arscon
EVGA_JacobF
For those in US/CA with cards already received (prepairing to ship), the replacements will start shipping today.
 
For those in other regions, we are still working on this. If you emailed you are already in queue.


i have defective card since November. How much i must wait yet for replecment card?


Of course i have problem with power draw and my card only take 390-410w. Of course i from Europe...


I also from EU and waiting...and waiting...and....
BaDBoY_uK
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 06:39:29 (permalink)
I have a third card and it's a dud too. It's awful. Power doesn't go above 400W. Card limits itself hard. Utter crap. The first two cards died. Third one has been neutered heavily.  
 
Can someone explain to me why I paid $2000 for this card? As mentioned it's the third one. First two died. This card is pretty awful at clocking and power draw
 
Would the XC3 BIOS help?
 
 
post edited by BaDBoY_uK - 2021/03/20 07:01:00

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Raudkast
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 07:19:16 (permalink)
BaDBoY_uK
I have a third card and it's a dud too. It's awful. Power doesn't go above 400W. Card limits itself hard. Utter crap. The first two cards died. Third one has been neutered heavily.  
 
Can someone explain to me why I paid $2000 for this card? As mentioned it's the third one. First two died. This card is pretty awful at clocking and power draw
 
Would the XC3 BIOS help?
 
 


PCIe power is too high, like everyone else, too me a little help XC3 bios, but not much...PR 14499, the big problem is that gpu-z no longer shows everything.
saygin123
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 07:44:09 (permalink)
Raudkast
BaDBoY_uK
I have a third card and it's a dud too. It's awful. Power doesn't go above 400W. Card limits itself hard. Utter crap. The first two cards died. Third one has been neutered heavily.  
 
Can someone explain to me why I paid $2000 for this card? As mentioned it's the third one. First two died. This card is pretty awful at clocking and power draw
 
Would the XC3 BIOS help?
 
 


PCIe power is too high, like everyone else, too me a little help XC3 bios, but not much...PR 14499, the big problem is that gpu-z no longer shows everything.


where can i find the xc3 bios? also does it void the warranty? 
saygin123
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 07:47:02 (permalink)
EVGA_JacobF
I updated it to clarify. Yes if card received and preparing to ship then should be shipping today.
 


EVGA_JacobF
I updated it to clarify. Yes if card received and preparing to ship then should be shipping today.
 



Hey jacob 
 
are you guys planing to open cross ship rma option for this replacement program? also if i go thru(without emailing ) regular rma will i receive fixed cards? 
Turbo-12R
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 08:17:51 (permalink)
saygin123
EVGA_JacobF
 

Hey jacob 
 
are you guys planing to open cross ship rma option for this replacement program? also if i go thru(without emailing ) regular rma will i receive fixed cards? 




 
EVGA_JacobF
 
All questions should be routed to 3090oc@evga.com, per previous post though the new cards start shipping today, as mentioned they were planning on start shipping this week in US/CA, and will.






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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 09:28:02 (permalink)
Turbo-12R
saygin123
EVGA_JacobF
 Hey jacob 
 are you guys planing to open cross ship rma option for this replacement program? also if i go thru(without emailing ) regular rma will i receive fixed cards? 

EVGA_JacobF
 All questions should be routed to 3090oc@evga.com, per previous post though the new cards start shipping today, as mentioned they were planning on start shipping this week in US/CA, and will.


It's absolutely astonishing to me people still aren't picking up the hint.  

 
arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 10:14:58 (permalink)
saygin123
 
where can i find the xc3 bios? also does it void the warranty? 



Post 3215 on this page.
andressergio
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 14:16:10 (permalink)
EVGA_JacobF
andressergio
I wrote EVGA 2 times already and no reply yet almost 2 weeks now :(



We are missing any emails from your email address on file, will have someone reach out to you.




Thank You Very Much Jacob appreciate your reply.

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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 14:19:38 (permalink)
willm1224
500w bios RMA card through 3090OC@evga.com has shipped! They did it, I doubted them but they pulled it off and shipped em out this week.

Edit: I will post results upon arrival



Great to read this, good luck bro and post your results!!!

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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 19:14:58 (permalink)
andressergio
willm1224
500w bios RMA card through 3090OC@evga.com has shipped! They did it, I doubted them but they pulled it off and shipped em out this week.

Edit: I will post results upon arrival



Great to read this, good luck bro and post your results!!!

Card received...
Good news bad news scenario. First I’ll start by saying they have officially fixed the high pcie power draw. Multiple benchmarks now the card never went past 65 W. THIS is VERY good for all of us concerned about shorting out our systems. Now for the bad stuff: they did NOT fix power balancing. Not completely. First 2 8 pins maxed barely over 150 (I’m cool with that, those cables can take 300w) but the last 8 pin never went over 107 W. The card stayed around 460 w. Silicon is pretty good. had some issues with it but it was driver mishap that DDU solved. 

Edit: it’s going back bc power balancing is not fixed and it only draws 460-470 max actually pulls on average less power than the card I sent in. Overclocking potential is what it is.

Edit 2: Also this card has a unique bios version not found on techpowerup
 
edit 3: adding screenshots for verification


post edited by willm1224 - 2021/03/21 10:42:16
dlomond
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 22:29:09 (permalink)
willm1224
andressergio
willm1224
500w bios RMA card through 3090OC@evga.com has shipped! They did it, I doubted them but they pulled it off and shipped em out this week.

Edit: I will post results upon arrival



Great to read this, good luck bro and post your results!!!

Card received...
Good news bad news scenario. First I’ll start by saying they have officially fixed the high pcie power draw. Multiple benchmarks now the card never went past 65 W. THIS is VERY good for all of us concerned about shorting out our systems. Now for the bad stuff: they did NOT fix power balancing. Not completely. First 2 8 pins maxed barely over 150 (I’m cool with that, those cables can take 300w) but the last 8 pin never went over 107 W. The card stayed around 460 w. Silicon is pretty good. had some issues with it but it was driver mishap that DDU solved. 

Edit: it’s going back bc power balancing is not fixed and it only draws 460-470 max actually pulls on average less power than the card I sent in. Overclocking potential is what it is.

Edit: Also this card has a unique bios version not found on techpowerup

can you run pr and gpu-z and put card at 135 core and ram 1000 i like to see what u get 
 
 

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willm1224
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/20 22:50:49 (permalink)
dlomond
willm1224
andressergio
willm1224
500w bios RMA card through 3090OC@evga.com has shipped! They did it, I doubted them but they pulled it off and shipped em out this week.

Edit: I will post results upon arrival



Great to read this, good luck bro and post your results!!!

Card received...
Good news bad news scenario. First I’ll start by saying they have officially fixed the high pcie power draw. Multiple benchmarks now the card never went past 65 W. THIS is VERY good for all of us concerned about shorting out our systems. Now for the bad stuff: they did NOT fix power balancing. Not completely. First 2 8 pins maxed barely over 150 (I’m cool with that, those cables can take 300w) but the last 8 pin never went over 107 W. The card stayed around 460 w. Silicon is pretty good. had some issues with it but it was driver mishap that DDU solved. 

Edit: it’s going back bc power balancing is not fixed and it only draws 460-470 max actually pulls on average less power than the card I sent in. Overclocking potential is what it is.

Edit: Also this card has a unique bios version not found on techpowerup

can you run pr and gpu-z and put card at 135 core and ram 1000 i like to see what u get 
 
 

120 core crashes timespy, 90 is most stable for now. 650 mem is the highest it goes without error correcting. PR run was 14.121 I’d have to do another run for those GPU-Z screenshots tomorrow. Last time I dropped the hybrid kit on there I gained 100 points. It’s very toasty. It needs to be repadded/pasted or the hybrid. I’m going to wait to talk to them Monday about it. 470 w peak 460 w avg. 65 w pcie 150 w x 2 8 pins, 100-107 W 3rd pin. The 3rd pin needs to hit 135 w for 500w draw. Probably related to the PCB shift from 2 x 8 pins + 1 x 6 pin to a 3 x 8 pin design.
Udo_G
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/21 00:00:15 (permalink)
Can you save/upload the Bios?


dam_j
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/21 03:04:19 (permalink)
So 1st thing i have to do with my brand new FTW3 is RMA it and wait ?!
"great"
Zgapzy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/21 03:29:17 (permalink)
willm1224

Oh no, Jacob is ignoring me now and has plenty of times, the first time I got him to acknowledge an issue verbally about this bios was after I spoke to Stephen from gamers nexus via email, and he forwarded me to Jacob asking him to address my concerns about the bios. This was after mad tweets mad posts etc...He’s currently ignoring me, earlier this week it was “still planning on shipping those out this week!” Now that’s it’s Friday and they haven’t, it’s radio silence. The info I have is from calling in; I haven’t been paying attention what’s going on with people getting ignored?
To whomever flagged this post: Do you want screenshot evidence of me posting/tweeting, or screenshots of the emails back in November? How about screenshots from today? There’s no cursing, why’s the post approval pending?



I would ignore you too. 

Pugwoof
Zgapzy
elbramso
Zgapzy
Got my RMA approved today, curious to see how the new one goes as this card puleed 14600 with xc3 on air. XOC 420w max.

Well there is a good chance that your RMA card won't perform better but can draw 500w ;)



Can't be anyworse than the 13900 on XOC. xc3 was good but who knows where the power is actually coming from. 
I just want a card that's up to spec. 




I'm in somewhat the same boat as you and wondering if I should RMA or not - I do not want to be w/o my card for weeks or a month+...but thinking it's worth it long term. Very interested to see how your RMA turns out. 

I've been following this thread for a while and just recently tried the XC3 Bios.
- Card on air with open window in cold climate...spent a couple days trying to max out PR score and NEVER got to even 13,800 on the XOC Bios (13,746 was my best with fans cranked to 100).
- Tried the XC3 Bios and I've already been able to get a 14,350+...and that is after just a couple runs the other day before I had to leave for a trip. I'm confident I can get to 14,500+ if I get a cold enough morning with some additional OC dialing in. 

I use the normal OC Bios Jacob posted with this thread for Daily use; XC3 just for benchmarking as I don't like not being able to read accurate Sensor data...plus some funky fan bugs. 

With the XOC 500Watt I was hardly ever getting over 1.00 volts...was always bouncing around the high 800s - 900s per X1 and GPU-Z. I was able to get a bit more out of it using AB and a custom volt curve. However, seeing XC3 instantly explode my PR score by 600 points w/o even trying shows that I'm leaving a ton of performance on the table with my current card. I get that a 13,700 vs a 14,500 is what maybe ~5fps or so in games...but that's what we spent the extra cash on the FTW3 Ultra for (that extra little bit of performance over a lower tier 3090).





 
 



I am dropping my card back to the store i purchased it from with the RMA and they are going to deal with it from there. 
If the new card hit's 500w then thats me happy, im not too fussed about the PR scores anymore. 
Raudkast
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/21 04:16:45 (permalink)
Hi, Jacob! I receive this email and send You new one...
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DO NOT REPLY TO THIS MAIL.
THIS EMAIL IS SENT FROM AN UNMONITORED ADDRESS.
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andressergio at Saturday, March 20, 2021 2:16 PM

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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA
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I wrote EVGA 2 times already and no reply yet almost 2 weeks now

»

We are missing any emails from your email address on file, will have someone reach out to you.

»


Thank You Very Much Jacob appreciate your reply.
mongo94
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/21 06:47:40 (permalink)
Hey Im waiting for my RMA to be approved but I noticed something,
On my product page under detail for the card it says:  Part Number Out: 24G-P5-3982-B2
And this was a RMA for a Part Number: 24G-P5-3987-KR
Page: << < ..166167168169170.. > >> Showing page 168 of 240
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