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Helpful ReplyEVGA GeForce RTX 3090 FTW3 XOC BIOS

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sammaza421
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/05 18:40:31 (permalink)
gamenlegend
I recently went from a 3090 xc3 ultra to a 3090 ftw3 ultra via the step up about a week ago. The model sent is 24G-P5-3987-KR. I did the normal DDU and the latest geforce drivers.

X1 also updated the bios/firmware at least twice then one final time for rebar.

I flashed the bios in the first post thinking it would help but didn't read the part about not doing it if it's a recent card.

Bios is set to Gen 4. I'm getting sub 60fps...usually around 30/40 on everything 😭😭😭 at 1440p.

Do I have a brick? Anything anyone can recommend? Have tried with/without rebar and toggling normal/OC.

Extra power draw of your new card is too much for your psu.
jaxkrabbit
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/05 19:00:51 (permalink)
Not good so far from EVGA's 3090oc program.
 
Got the OK to ship in RMA 2 weeks ago. I overnight my card in. They got it. They promised a max of 3 business days until they ship my replacement.
 
Annnnnd nope. Radio silence. Every attempt to contact has been met with "we are working on it" while clearly they told me they have a replacement for me ready to go when I shipped in mine.
 
Now they just give me the run-around "we dont know the status of your case and sucks to be you without a GPU lol"
 
I had good hope for EVGA's build quality which is not the case for the 3090 FTW3 Ultra, supported by this specific 3090oc program. I had good hope for EVGA's customer service, only to get increasingly rude emails when I inquire.
 
 
Take your money else where, EVGA does not seem to be as good as people make it sounds like. I had RMA experience before with ASUS and Gigabyte GPUs and I would say EVGA is about the same as them, maybe even a bit worse.
 
Very disappointed. Do not do the 3090oc program. They will not give you a replacement even when they promised for available replacement for you to send your current card in.
saygin123
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/05 19:05:20 (permalink)
jaxkrabbit
Not good so far from EVGA's 3090oc program.
 
Got the OK to ship in RMA 2 weeks ago. I overnight my card in. They got it. They promised a max of 3 business days until they ship my replacement.
 
Annnnnd nope. Radio silence. Every attempt to contact has been met with "we are working on it" while clearly they told me they have a replacement for me ready to go when I shipped in mine.
 
Now they just give me the run-around "we dont know the status of your case and sucks to be you without a GPU lol"
 
I had good hope for EVGA's build quality which is not the case for the 3090 FTW3 Ultra, supported by this specific 3090oc program. I had good hope for EVGA's customer service, only to get increasingly rude emails when I inquire.
 
 
Take your money else where, EVGA does not seem to be as good as people make it sounds like. I had RMA experience before with ASUS and Gigabyte GPUs and I would say EVGA is about the same as them, maybe even a bit worse.
 
Very disappointed. Do not do the 3090oc program. They will not give you a replacement even when they promised for available replacement for you to send your current card in.


so you have been without gpu for 2 weeks so far? 
gamenlegend
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/05 19:21:00 (permalink)
sammaza421
gamenlegend
I recently went from a 3090 xc3 ultra to a 3090 ftw3 ultra via the step up about a week ago. The model sent is 24G-P5-3987-KR. I did the normal DDU and the latest geforce drivers.

X1 also updated the bios/firmware at least twice then one final time for rebar.

I flashed the bios in the first post thinking it would help but didn't read the part about not doing it if it's a recent card.

Bios is set to Gen 4. I'm getting sub 60fps...usually around 30/40 on everything 😭😭😭 at 1440p.

Do I have a brick? Anything anyone can recommend? Have tried with/without rebar and toggling normal/OC.

Extra power draw of your new card is too much for your psu.


On a 850w psu?

Edit:
Thank you!!! Yea these new parts are tanking things. Looks like psu upgrade is next. Much appreciated.
post edited by gamenlegend - 2021/04/05 19:44:00
murlo26
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/05 22:58:46 (permalink)
Solved my problems, just had to test my kingpin card. A bit disappointed that my FTW3 card had any problems as I have never had problems from an EVGA card. However, after emailing the 3090 email for this problem they said my card didn't have an issue. Well, my kingpin card doesn't have the same pcie high draw or low pin3 draw issue that my ftw3 card had. Also, haven't touched voltage yet or even finished OC'ing the card and already at +145 core and +1500 mem on PR. Obviously the bigger AIO of the kingpin helps but can't wait to use my classified tool to play with voltages etc too. Guessing even on the AIO setup I will get 15500+ on PR. 
 
 

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Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 10:29:16 (permalink)
Hello
The serial number of the replacement card that evga sends me following the contact rma evga3090oc begins with 2112......
I have seen that many people have received an exchange with a serial number starting with 2114.
I am in Europe, is it normal or not to receive a card with a serial number starting with 2112 instead of 2114.
Is 2112 part of the exchange program for cards with voltage balancing?
Some people have received cards starting with 2112?
Udo_G
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 10:37:28 (permalink)
I think 2112 is China batch and 2114 is Taiwan batch - before the serial number was starting with 2012 and 2014...


Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 10:52:44 (permalink)
OK, do we have any feedback yet on which (Chinese or Taiwanese) would be the better choice for the exchange program? Or are the two equivalent?
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 11:11:22 (permalink)
Dasoa
OK, do we have any feedback yet on which (Chinese or Taiwanese) would be the better choice for the exchange program? Or are the two equivalent?

Just one data point but my 2114 Taiwanese card reaches 475w on the bios it comes with at 66w PCIe draw and 530w on the KPE520w bios at 75w PCIe draw.  It over clocks great and temps are good on air.  I wouldn't expect any difference due to where the card is assembled.

 
hyuiop
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 11:53:47 (permalink)
lobstar
Dasoa
OK, do we have any feedback yet on which (Chinese or Taiwanese) would be the better choice for the exchange program? Or are the two equivalent?

Just one data point but my 2114 Taiwanese card reaches 475w on the bios it comes with at 66w PCIe draw and 530w on the KPE520w bios at 75w PCIe draw.  It over clocks great and temps are good on air.  I wouldn't expect any difference due to where the card is assembled.


Assume it still has the low rail 3?
Pugwoof
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 11:54:06 (permalink)
jaxkrabbit
Not good so far from EVGA's 3090oc program.
 
Got the OK to ship in RMA 2 weeks ago. I overnight my card in. They got it. They promised a max of 3 business days until they ship my replacement.
 
Annnnnd nope. Radio silence. Every attempt to contact has been met with "we are working on it" while clearly they told me they have a replacement for me ready to go when I shipped in mine.
 
Now they just give me the run-around "we dont know the status of your case and sucks to be you without a GPU lol"
 
I had good hope for EVGA's build quality which is not the case for the 3090 FTW3 Ultra, supported by this specific 3090oc program. I had good hope for EVGA's customer service, only to get increasingly rude emails when I inquire.
 
 
Take your money else where, EVGA does not seem to be as good as people make it sounds like. I had RMA experience before with ASUS and Gigabyte GPUs and I would say EVGA is about the same as them, maybe even a bit worse.
 
Very disappointed. Do not do the 3090oc program. They will not give you a replacement even when they promised for available replacement for you to send your current card in.




Similar delays for me although the Customer Service folks I've spoken to have not been rude. I did call EVGA RMA Support and not e-mail (that should not make a difference). 

Had my RMA Approved and told card was ready via the '3090oc e-mail Special RMA'. Paid extra to overnight the Card to EVGA (also called EVGA and upgraded my return shipping to overnight for which they billed me an additional $63).

Called to check in and was told the RMA was fully approved and would ship out within the next day or two at the most. 
---> Fast forward 5+ Days later and Card has still not shipped and now being told there are "inventory issues" and I have to wait on EVGA to receive the next shipment of 3090s or something? Seems like I'll now be waiting until at least next week- though nothing is guaranteed at this point. 

I will say the Customer Service people I've spoke to have been friendly and do provide updates when I call. However, this whole process has been one giant frustration.

Good luck to you.
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 11:59:25 (permalink)
hyuiop
lobstar
Dasoa
OK, do we have any feedback yet on which (Chinese or Taiwanese) would be the better choice for the exchange program? Or are the two equivalent?

Just one data point but my 2114 Taiwanese card reaches 475w on the bios it comes with at 66w PCIe draw and 530w on the KPE520w bios at 75w PCIe draw.  It over clocks great and temps are good on air.  I wouldn't expect any difference due to where the card is assembled.

Assume it still has the low rail 3?

Quite low, yes.
 

 
Green_Panda
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 12:34:33 (permalink)
jaxkrabbit
Not good so far from EVGA's 3090oc program.
 
Got the OK to ship in RMA 2 weeks ago. I overnight my card in. They got it. They promised a max of 3 business days until they ship my replacement.
 
Annnnnd nope. Radio silence. Every attempt to contact has been met with "we are working on it" while clearly they told me they have a replacement for me ready to go when I shipped in mine.
 
Now they just give me the run-around "we dont know the status of your case and sucks to be you without a GPU lol"
 
I had good hope for EVGA's build quality which is not the case for the 3090 FTW3 Ultra, supported by this specific 3090oc program. I had good hope for EVGA's customer service, only to get increasingly rude emails when I inquire.
 
 
Take your money else where, EVGA does not seem to be as good as people make it sounds like. I had RMA experience before with ASUS and Gigabyte GPUs and I would say EVGA is about the same as them, maybe even a bit worse.
 
Very disappointed. Do not do the 3090oc program. They will not give you a replacement even when they promised for available replacement for you to send your current card in.




Likewise, I have had radio silence from the 27th of March.
 
We still have not had an admission of the issue
Nor a statement on the resolution
And EVGA are still selling faulty stock
murlo26
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 12:51:46 (permalink)
I have posted this several times now, but I had Evga straight up tell me that the PCIE power draw and the non balance of PCIE pins is a non issue if you are pulling the correct overall power. I have seen lots of people posting things like 78w or 80w pcie power draw (which my FTW3 hybrid has as well) but that in itself is not an issue. They said that the software measurements are not for sure perfectly accurate and if you do indeed pull the right overall wattage, say 500w on the XOC 500w bios then you have a functioning card. 
 
Perhaps others have heard differently but that was direct from the posted email at evga for the 3090oc deal. My vote is if you do in fact have the correct power draw just be happy with it as RMA'ing it won't really guarantee a fix and will just be a hassle. 

CPU: 13900k w/EK Velocity2
MOBO: Z690 Kingpin
RAM: Teamgroup T_Force 7200MHz CL34
GPU: Gigabyte 4090 Gaming OC w/ EK Quantum Vector2
PowerSupply: MSI MEG Ai1300P
Aquacomputer Highflow Next
EK 360mm P Rad, EK 360 X Rad, EK G1 Distroplate
LianLI AL120 Fans
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koroem
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 13:01:44 (permalink)
murlo26
I have posted this several times now, but I had Evga straight up tell me that the PCIE power draw and the non balance of PCIE pins is a non issue if you are pulling the correct overall power. I have seen lots of people posting things like 78w or 80w pcie power draw (which my FTW3 hybrid has as well) but that in itself is not an issue. They said that the software measurements are not for sure perfectly accurate and if you do indeed pull the right overall wattage, say 500w on the XOC 500w bios then you have a functioning card. 
 
Perhaps others have heard differently but that was direct from the posted email at evga for the 3090oc deal. My vote is if you do in fact have the correct power draw just be happy with it as RMA'ing it won't really guarantee a fix and will just be a hassle. 


Except EVGA went through the expense and time to redesign and update the product to "fix" this issue. No company willingly spends the money to retool a product unless there is a legitimate reason to do so. Either fixing an issue, or cutting cost. So which one is this?

Asus Maximus Hero XI wifi / Intel Core i9 9900k @ 5.2 / EVGA RTX 3090 FTW3 Ultra (RMAed "fixed" version)
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travisk82
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 13:10:46 (permalink)
When I go to install the 3090 FTW3 hybrid OC bios it is saying no display adapters are compatible with this update?
AdrianProper
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 13:21:42 (permalink)
travisk82
When I go to install the 3090 FTW3 hybrid OC bios it is saying no display adapters are compatible with this update?




My understanding is that you already have the latest installed.
travisk82
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 13:24:25 (permalink)
My bios is 94.02.42.C0.11.  Would that be the latest?
AdrianProper
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 13:24:56 (permalink)
travisk82
My bios is 94.02.42.C0.11.  Would that be the latest?



Yes
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 13:42:42 (permalink)
Pugwoof
jaxkrabbit
Not good so far from EVGA's 3090oc program.
 
Got the OK to ship in RMA 2 weeks ago. I overnight my card in. They got it. They promised a max of 3 business days until they ship my replacement.
 
Annnnnd nope. Radio silence. Every attempt to contact has been met with "we are working on it" while clearly they told me they have a replacement for me ready to go when I shipped in mine.
 
Now they just give me the run-around "we dont know the status of your case and sucks to be you without a GPU lol"
 
I had good hope for EVGA's build quality which is not the case for the 3090 FTW3 Ultra, supported by this specific 3090oc program. I had good hope for EVGA's customer service, only to get increasingly rude emails when I inquire.
 
 
Take your money else where, EVGA does not seem to be as good as people make it sounds like. I had RMA experience before with ASUS and Gigabyte GPUs and I would say EVGA is about the same as them, maybe even a bit worse.
 
Very disappointed. Do not do the 3090oc program. They will not give you a replacement even when they promised for available replacement for you to send your current card in.




Similar delays for me although the Customer Service folks I've spoken to have not been rude. I did call EVGA RMA Support and not e-mail (that should not make a difference). 

Had my RMA Approved and told card was ready via the '3090oc e-mail Special RMA'. Paid extra to overnight the Card to EVGA (also called EVGA and upgraded my return shipping to overnight for which they billed me an additional $63).

Called to check in and was told the RMA was fully approved and would ship out within the next day or two at the most. 
---> Fast forward 5+ Days later and Card has still not shipped and now being told there are "inventory issues" and I have to wait on EVGA to receive the next shipment of 3090s or something? Seems like I'll now be waiting until at least next week- though nothing is guaranteed at this point. 

I will say the Customer Service people I've spoke to have been friendly and do provide updates when I call. However, this whole process has been one giant frustration.

Good luck to you.




 
For me, the rma only lasted 3 days, my card is already on its way. So on that note, they have been good. So I don't throw stones at them this time! 
post edited by Dasoa - 2021/04/06 14:43:10
murlo26
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 14:26:23 (permalink)
koroem
murlo26
I have posted this several times now, but I had Evga straight up tell me that the PCIE power draw and the non balance of PCIE pins is a non issue if you are pulling the correct overall power. I have seen lots of people posting things like 78w or 80w pcie power draw (which my FTW3 hybrid has as well) but that in itself is not an issue. They said that the software measurements are not for sure perfectly accurate and if you do indeed pull the right overall wattage, say 500w on the XOC 500w bios then you have a functioning card. 
 
Perhaps others have heard differently but that was direct from the posted email at evga for the 3090oc deal. My vote is if you do in fact have the correct power draw just be happy with it as RMA'ing it won't really guarantee a fix and will just be a hassle. 


Except EVGA went through the expense and time to redesign and update the product to "fix" this issue. No company willingly spends the money to retool a product unless there is a legitimate reason to do so. Either fixing an issue, or cutting cost. So which one is this?


I don't disagree with you that it's strange/suspicious and something doesn't make sense. I am just telling you that I have the same pcie power draw "issues" of 80w or so and also my pin3 on my ftw3 hybrid is way lower than other pins, pin 1 and 2 are like 160-175w and pin 3 isn't even 100w. But the OC email said because I was drawing 500w that my card was "fine". 


I am just trying to get others to realize that doing this whole mess of RMA'ing might not be worth it. For what it's worth I posted my 3090 kingpin results above too and you can see the kingpin doesn't have this issue at all. 

CPU: 13900k w/EK Velocity2
MOBO: Z690 Kingpin
RAM: Teamgroup T_Force 7200MHz CL34
GPU: Gigabyte 4090 Gaming OC w/ EK Quantum Vector2
PowerSupply: MSI MEG Ai1300P
Aquacomputer Highflow Next
EK 360mm P Rad, EK 360 X Rad, EK G1 Distroplate
LianLI AL120 Fans
LianLi O11 XL Case
 
Bepzinky
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 14:29:08 (permalink)
Are you all using the US EVGA RMA?
Dasoa
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 14:52:22 (permalink)
koroem

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    Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 1 hour ago

    murlo26
    I have posted this several times now, but I had Evga straight up tell me that the PCIE power draw and the non balance of PCIE pins is a non issue if you are pulling the correct overall power. I have seen lots of people posting things like 78w or 80w pcie power draw (which my FTW3 hybrid has as well) but that in itself is not an issue. They said that the software measurements are not for sure perfectly accurate and if you do indeed pull the right overall wattage, say 500w on the XOC 500w bios then you have a functioning card. 
     
    Perhaps others have heard differently but that was direct from the posted email at evga for the 3090oc deal. My vote is if you do in fact have the correct power draw just be happy with it as RMA'ing it won't really guarantee a fix and will just be a hassle. 

    Except EVGA went through the expense and time to redesign and update the product to "fix" this issue. No company willingly spends the money to retool a product unless there is a legitimate reason to do so. Either fixing an issue, or cutting cost. So which one is this?
     
    I would definitely opt for the latter.
     
  • Dasoa
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    Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 15:01:16 (permalink)
    Bepzinky
    Are you all using the US EVGA RMA?




    The European after-sales service for me. 3 days of waiting and my card is on its way.
    post edited by Dasoa - 2021/04/06 15:23:14
    ccabal2003
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    Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 18:19:35 (permalink)
    Got my UPS tracking EVGA RMA notification. Anyone else get the return RMA card UPS shipping notification?. I checked the RMA status online and it said completed? Is this what everyone else saw who went through the OC EVGA RMA?
    post edited by ccabal2003 - 2021/04/06 18:30:09
    EVGA_JacobF
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    Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 18:59:59 (permalink)
    Any of the pending RMA's have shipped today (US). Sorry for any delays.


    joshjd93
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    Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 19:03:12 (permalink)
    I've been waiting for mine to ship since my card was received late last week. I am not trying to complain, but I haven't received shipment information for my replacement and am in the US, so is there a time lag or a stock issue?
     
    Also I like how I am still a new member with a 2011 account creation date 
    post edited by joshjd93 - 2021/04/06 19:08:24
    Kylearan
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    Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/06 22:49:30 (permalink)
    joshjd93
    I've been waiting for mine to ship since my card was received late last week. I am not trying to complain, but I haven't received shipment information for my replacement and am in the US, so is there a time lag or a stock issue?
     
    Also I like how I am still a new member with a 2011 account creation date 




    You only have 14 posts though.
    evga202102
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    Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/07 01:11:22 (permalink)
    I can update normal bios to xoc.
    lmpersonatoR
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    Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/04/07 08:13:05 (permalink)
    Warning: You are viewing an unverified BIOS file.
    94.02.42.80.27
     
    So is there a plan for official BAR enabled 500W Bios ?
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