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EVGA 3090 owners - do NOT play New World game right now as it might kill the card

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MrBaracu
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 09:28:03 (permalink)
ChicoboXO
Apparently 3080s and 3060s are also now running through the same issues :c


I wanna see something that show it.
Flint 1760
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 09:47:00 (permalink)
MrBaracu
I wanna see something that show it.



 All you have to do is search and you will get this: google.com/=new+world+gpu+issues


idclip
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 09:50:58 (permalink)
liud21
People waiting or skipping New World, like it's going to fix the problem with their card. Lol, you are fools to think that way. What happens when you run into a game after your warranty that triggers the problem and kills your card out of warranty? Better to find out now, get a replacement, then to find out later and be crap out of luck.



There's a 3 year warranty on this card, I'm not in any hurry to be inconvenienced by an RMA. When it happens, I'll get it replaced.
flg2010
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 09:58:14 (permalink)
idclip
liud21
People waiting or skipping New World, like it's going to fix the problem with their card. Lol, you are fools to think that way. What happens when you run into a game after your warranty that triggers the problem and kills your card out of warranty? Better to find out now, get a replacement, then to find out later and be crap out of luck.



There's a 3 year warranty on this card, I'm not in any hurry to be inconvenienced by an RMA. When it happens, I'll get it replaced.




 
Exactly.  And some of us extended to 5 years.. so if the car dies 5 years and 3 months later.. it goes in the trash and I just buy what's new that I can afford.

---Main Rig Build ---
CPU: AMD Ryzen 9 5950X, CPU Cooler: NZXT X73 360, GPU: EVGA 3090 FTW3 Ultra, MB: ASUS CH VIII Formula, RAM: 64GB G.Skill Trident RGB 3600, Storage:  2TB Adata M.2, 2TB WD SSD, 500GB WD SSD, Case:  Thermaltake ARGB View51
SyncFx
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 11:36:34 (permalink)
My 3090 died to New world last night as well, craahed than red light light of death.

I started RMA through memory express in Canada since I bought it there. They have a "New World issue" option lol. Pretty crazy. Hopefully RMA isn't too long
SwordaDEV
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 12:30:07 (permalink)
Any news from EVGA on this ? Did they even communicate on the issue (Recently)?
Ravena
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 13:06:24 (permalink)
SwordaDEV
Any news from EVGA on this ? Did they even communicate on the issue (Recently)?


nope I spoke to several evga people and they said just wait don't put your card at risk if you have tried new world and it crashes but still works stop and wait for an update. evga, nvidia and amazon are most likely working on a solution. RMAing cards for the sake of RMA a card is not good. I don't think its "faulty card" for say I think its an issue with vbios, new world or driver related issue. though I am not saying the design of the card is good or anything, its just that its most likely isn't the card at fault. don't blow up your card cause there most likely a patch coming soon ish
SwordaDEV
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 13:19:02 (permalink)
Ravena
SwordaDEV
Any news from EVGA on this ? Did they even communicate on the issue (Recently)?


nope I spoke to several evga people and they said just wait don't put your card at risk if you have tried new world and it crashes but still works stop and wait for an update. evga, nvidia and amazon are most likely working on a solution. RMAing cards for the sake of RMA a card is not good. I don't think its "faulty card" for say I think its an issue with vbios, new world or driver related issue. though I am not saying the design of the card is good or anything, its just that its most likely isn't the card at fault. don't blow up your card cause there most likely a patch coming soon ish




Thanks for the info. I won't try & burn my card for the sake of it.
 
I already crashed twice & now it's analyze time !
 
I dug up in crash logs & found 2 things :
 
Following codes are to be used in Pastebin (Since we cannot put links in posts..)
First crash : umH3Uguq
Second crash : p1e8rYLP
 
On the second crash you can see : [Info] (AZCore): [Rendering] Present failed, error code -2005270523. Attempting to recover...
 
And in the NewWorld forum someone commented this:

Nullsan
 
Aight fam so here’s a rundown of what I think is going on.
The error code -2005270523 (decimal) which is 0x887a0005 in Hexadecimal is an error from the operating system.
It decodes to this error.
DXGI_ERROR_DEVICE_REMOVED
0x887A0005
The GPU device instance has been suspended.
So the video card has “disappeared”. The most common reason for this is that the video card device driver crashed. You might find entries in the Windows Event log recording the crash.
Some video card crashes are also related to memory leak issues (low available RAM causes a crash are a long period of heavy load, but the real bug is a memory leak in the driver).
Video card device driver problems like this are also common. If you Google 0x887A0005, you’ll get 1000s of people reporting this error with various software.
Combining this with reports that other services and applications are killing the GPU with this error due to rendering time elongation means that this is possible here. The reason for this is that In order to prevent any rendering or GPU computation from locking up the system, the Windows operating system kills the GPU driver whenever a rendering takes more than a few seconds. When the driver is killed, the application using it crashes automatically. It is not possible to know how long a rendering task or a computation may take (it depends on the GPU, the drivers, the OS, the mesh size, the texture size, etc.), therefore it is not possible to put a limit on how much the computer should process and avoid the crash from the application level.
What that does to the card after the fact is beyond me, but people have made claims that it’s bricking their card.
All-in-all this means it’s not limited to only one card series, brand, generation, and not limited to just NW. If we see improvements it will most likely be with future driver updates and game patches. If a suggestion someone’s made works for you, GREAT! It won’t always work for everyone else. Be sure to keep sending logs, reading through everyone’s tips and suggestions, and keep posting till we get a fix.
With that, I wish you all the best, and with luck, I’ll see you in Aeternum!!!
NOTE: I AM NOT A TECH EXPERT. THIS IS MERELY MY FINDINGS WHILST SCOURING THE WEB LOOKING FOR OTHER REPORTS AND SOLUTIONS TO THIS ERROR!

 
So it would be tied to a driver issue finally ?
I will continue to dig more & report if I find anything new.
post edited by SwordaDEV - 2021/10/05 13:23:55
flg2010
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 14:19:56 (permalink)
 
 
I remember my 3090 crashing when I was moving my an active FF14 session to a second monitor to deal with an email.  When I updated Vbios finally it fixed that issue.  So in theory yes this is correctable with a Vbios patch and a New World Patch.. but its still killing cards.
 
Unlike FF14 its a premium game and its doing a lot more with video.  

---Main Rig Build ---
CPU: AMD Ryzen 9 5950X, CPU Cooler: NZXT X73 360, GPU: EVGA 3090 FTW3 Ultra, MB: ASUS CH VIII Formula, RAM: 64GB G.Skill Trident RGB 3600, Storage:  2TB Adata M.2, 2TB WD SSD, 500GB WD SSD, Case:  Thermaltake ARGB View51
Fayalite
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 17:04:22 (permalink)
Rock2k
Anyone Fried their 3090 kingpin with this game yet? or is the Kingpin Strong?


Sorry not gonna try to let people know. But I did not hear of any such report.

Fayalite
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 17:15:59 (permalink)
What I just don't understand, if you consider a GPU being like an engine in a car, it's bios being the software in the ECU that manages it ... The engine could be perfectly well built, if the ECU software as an issue it could fry the engine.

If the vBIOS has an issue it could simply fry your GPU. New World is more like the driver that press the gaz pedal, and in some scenario only (hard press the pedal to 100% while taking a hard turn... It fry the engine. New world just trigger a scenario that not many other game are triggering, or not frequently enough.

Be patient, it sucks, but RMAing your card over and over does a few things:
- cost you money for shipping
- you won't have a card for a while
- cost increase from EVGA or other manufacturers will push prices higher (yes they have a business to make money, the more the RMA cost them the higher price tag it will eventually be)

You card could be perfectly fine but the software not, use it where it is safe.

youcanteatthat
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 19:31:30 (permalink)
i hope evga is building a huge file of cards that died to new world to recoup costs in some kind of a class action suit. its clear that the game is the culprit here as it's an anomaly that's happening with all different cards and NOT just evga.


RogueMaster
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 19:40:27 (permalink)
hshia
 The other two RMAs after EVGA covered me.



They should be covering them all. It's not a random defect, it was the entire process failing, from manufacturing to QC.


txfeinbergs
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 19:43:23 (permalink)
youcanteatthat
i hope evga is building a huge file of cards that died to new world to recoup costs in some kind of a class action suit. its clear that the game is the culprit here as it's an anomaly that's happening with all different cards and NOT just evga.


I laugh at these sorts of posts. The game is using standard DirectX API calls. They are doing nothing wrong. Why are they at fault? If anything, it would be Microsoft that has a bug in their DirectX API so sue Microsoft.
Fayalite
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 20:43:38 (permalink)
txfeinbergs
youcanteatthat
i hope evga is building a huge file of cards that died to new world to recoup costs in some kind of a class action suit. its clear that the game is the culprit here as it's an anomaly that's happening with all different cards and NOT just evga.


I laugh at these sorts of posts. The game is using standard DirectX API calls. They are doing nothing wrong. Why are they at fault? If anything, it would be Microsoft that has a bug in their DirectX API so sue Microsoft.


I don't laugh... Makes me cry inside. That lawyer up behavior is just disgusting.

liud21
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 21:15:38 (permalink)
flg2010
idclip
liud21
People waiting or skipping New World, like it's going to fix the problem with their card. Lol, you are fools to think that way. What happens when you run into a game after your warranty that triggers the problem and kills your card out of warranty? Better to find out now, get a replacement, then to find out later and be crap out of luck.



There's a 3 year warranty on this card, I'm not in any hurry to be inconvenienced by an RMA. When it happens, I'll get it replaced.




 
Exactly.  And some of us extended to 5 years.. so if the car dies 5 years and 3 months later.. it goes in the trash and I just buy what's new that I can afford.

Assuming you can pick up a 4090 or what ever Nvidia comes out with 4 years from now... Lol
kevin725
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/05 22:06:11 (permalink)
Just got my RMA 3090 version 1.0

Works flawlessly with New World.

20 hours in with the new card not a single hiccup.

Playing 4K at 90fps
MrBaracu
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 01:29:18 (permalink)
Ravena
its just that its most likely isn't the card at fault.

Say that to people that say "software cant kill your card".
babayega
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 03:20:54 (permalink)
softwares cannot kill any hardware, if temps/voltage/current is in spec....
varunpriolkar
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 05:52:28 (permalink)
Anyone knows what exactly is triggering this? It's a bit insane that a userspace application can fry a card.
kidcodea
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 05:56:57 (permalink)
Been trying to get one 3090 for about a year now. Half a year ago i entered eva.eu queue system but still no notification back. Is harikiri required too?
liud21
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 06:01:17 (permalink)
varunpriolkar
Anyone knows what exactly is triggering this? It's a bit insane that a userspace application can fry a card.

Back in Oct and Nov of 2020, when 3090s we're dying, people were blaming Power supplies. Now, they're blaming the game/software....
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 08:43:56 (permalink)
flg2010
 
 
You know.. I am no superfan of Jay however occasionally he says something that makes sense.
 
Take a look if you have not yet at his recent video on this:
 
https://www.youtube.com/watch?v=kxoXbfzP5BU&t=629s
 



Jayz latest video on this:
 
https://youtu.be/6A0sLVgJ7qU
babayega
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 08:48:29 (permalink)
varunpriolkar
Anyone knows what exactly is triggering this? It's a bit insane that a userspace application can fry a card.

well if the 3090 kingpin and strix is fine then its just that the power delivery is under specd for the power surges ampere generate.(ampere has really high power spike compared to prev arch). well then people will argue, why not all ftw3 are dying? well it depends on Silicon quality, good silicon will pull less voltage/power for the same boost algo nvidea has, so the power spike is a lot less. also ftw3 has a load balancing problem where the pcie power needs to be raised to pull more power through the 8pins(i dont know whether it has changed or not). this is a stupid decision to prevent kingpin bios flashes. thats why xoc bioses dont do anything on ftw3. so if someone had gotten a black screen running new world on their card. try to under volt by a lot as well as underclock and make sure the power spike doesnt go above the bios limit. because the power limit isnt on the vrm controller so if u have an oscilloscope and the bios power limit is 500w u can see that the power shoots up to 600w(depends on set voltage and load). the bios power target does not regulate spikes due to refresh rate(polling) being low. the bios power target polling rate is way slower than the voltage controller. (edit: it looks like it might be ampere problems)
post edited by babayega - 2021/10/06 10:49:04
babayega
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 10:09:31 (permalink)
or it could be that ampere has some problem. cause 20/10 series cards dont seem to have too much problems and they are more in number compared to 30 series soooo. 
babayega
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 10:46:37 (permalink)
even still there are ocp/ovp/opp/otp on the card. how can it die....
 
Ravena
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 11:23:03 (permalink)
just saw jayz new video. what the actual...

had to look and looked at the game again with 3090 bruh

428w dude... there is some really messed up stuff with these cards and this game.
flg2010
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 11:27:10 (permalink)
babayega
varunpriolkar
Anyone knows what exactly is triggering this? It's a bit insane that a userspace application can fry a card.

well if the 3090 kingpin and strix is fine then its just that the power delivery is under specd for the power surges ampere generate.(ampere has really high power spike compared to prev arch). well then people will argue, why not all ftw3 are dying? well it depends on Silicon quality, good silicon will pull less voltage/power for the same boost algo nvidea has, so the power spike is a lot less. also ftw3 has a load balancing problem where the pcie power needs to be raised to pull more power through the 8pins(i dont know whether it has changed or not). this is a stupid decision to prevent kingpin bios flashes. thats why xoc bioses dont do anything on ftw3. so if someone had gotten a black screen running new world on their card. try to under volt by a lot as well as underclock and make sure the power spike doesnt go above the bios limit. because the power limit isnt on the vrm controller so if u have an oscilloscope and the bios power limit is 500w u can see that the power shoots up to 600w(depends on set voltage and load). the bios power target does not regulate spikes due to refresh rate(polling) being low. the bios power target polling rate is way slower than the voltage controller. (edit: it looks like it might be ampere problems)


 
Even if I could get a kingpin it would not fit in my current configuration.
 
Good points though and likely the only fix is for New World to optimize and revise their game.
 
 

---Main Rig Build ---
CPU: AMD Ryzen 9 5950X, CPU Cooler: NZXT X73 360, GPU: EVGA 3090 FTW3 Ultra, MB: ASUS CH VIII Formula, RAM: 64GB G.Skill Trident RGB 3600, Storage:  2TB Adata M.2, 2TB WD SSD, 500GB WD SSD, Case:  Thermaltake ARGB View51
MrBaracu
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 11:28:17 (permalink)
Ravena
just saw jayz new video. what the actual...

had to look and looked at the game again with 3090 bruh

428w dude... there is some really messed up stuff with these cards and this game.


People say its fake but i dont know.
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/10/06 11:29:13 (permalink)
kevinc313
flg2010
 
 
You know.. I am no superfan of Jay however occasionally he says something that makes sense.
 
Take a look if you have not yet at his recent video on this:
 
https://www.youtube.com/watch?v=kxoXbfzP5BU&t=629s
 



Jayz latest video on this:
 
https://youtu.be/6A0sLVgJ7qU

So poor build quality in some ftw3’s, and now a vbios issue as well on the ftw3. 👎
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