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EVGA 3090 owners - do NOT play New World game right now as it might kill the card

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Express0083
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 17:45:27 (permalink)
And I was upset I didn't get into the Beta lol

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joshincal
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 17:49:55 (permalink)
Wish I would have read this earlier today! Black screens about 15-20 minutes into my first New World game it was a 3090 ftw3 ultra super bummed right now
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 17:51:31 (permalink)
joshincal
Wish I would have read this earlier today! Black screens about 15-20 minutes into my first New World game it was a 3090 ftw3 ultra super bummed right now




Is it dead?  Did you do full (unplug) power cycle?  Bummer man.  Feels.
Zalszibar
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 18:14:59 (permalink)
So how do we play this game safely with an EVGA FTW3 Ultra card right now?
 
I'm on my third EVGA FTW3 3090 card (RMA'd twice) now, and I both really want to play this game, and also do not want to RMA this thing a third time.  I just have so many questions that no one can seem to answer definitively, but I'd like to see what ya'll think until we get some more "official" answers from Nvidia, Amazon, EVGA, etc.
  • Can we actually safely play New World with a EVGA FTW3 3090 card, or should we just hold off?
  • If we're hellbent on playing the game, are there ways to mitigate risk?
    • Setting Nvidia Control Panel settings such as global vsync=on, max frame=60?, etc
    • Setting in-game frame limits and vsync (assuming you even get that far without a failure)
    • Getting a third party app to set frame limit
    • Using Precision X1 to set power limits, other settings?
  • What is the real root cause here, and have any steps been made towards a more resilient manufacture of this particular card, or will this just be a silicon lottery?
    • Seems to me like some sort of power issue on the card.  Poor components or design?  Why more EVGA FTW3 versus other brands?  I've had card my failures occur during uncapped framerates while playing World of Warcraft and Valheim on an UWQHD monitor max settings.  Always experiencing high coil whine on those games.
What are your thoughts?
 
joshincal
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 18:18:13 (permalink)
Ive unplugged the power, switched power supply ports. Ive got a red light above the left power supply port on the card
 
deathlessdd
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 18:20:50 (permalink)
Zalszibar
So how do we play this game safely with an EVGA FTW3 Ultra card right now?
 
I'm on my third EVGA FTW3 3090 card (RMA'd twice) now, and I both really want to play this game, and also do not want to RMA this thing a third time.  I just have so many questions that no one can seem to answer definitively, but I'd like to see what ya'll think until we get some more "official" answers from Nvidia, Amazon, EVGA, etc.
  • Can we actually safely play New World with a EVGA FTW3 3090 card, or should we just hold off?
  • If we're hellbent on playing the game, are there ways to mitigate risk?
    • Setting Nvidia Control Panel settings such as global vsync=on, max frame=60?, etc
    • Setting in-game frame limits and vsync (assuming you even get that far without a failure)
    • Getting a third party app to set frame limit
    • Using Precision X1 to set power limits, other settings?
  • What is the real root cause here, and have any steps been made towards a more resilient manufacture of this particular card, or will this just be a silicon lottery?
    • Seems to me like some sort of power issue on the card.  Poor components or design?  Why more EVGA FTW3 versus other brands?  I've had card my failures occur during uncapped framerates while playing World of Warcraft and Valheim on an UWQHD monitor max settings.  Always experiencing high coil whine on those games.
What are your thoughts?
 


I was told directly from evga to stay away from this game until they investigate the issues.
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 18:24:41 (permalink)
joshincal
Ive unplugged the power, switched power supply ports. Ive got a red light above the left power supply port on the card
 




Bummer man, it's dead.  Start RMA immediately.  They might be closed for the day, but if you email them now, they might be working OT tomorrow to stay on top of the rush.
post edited by kevinc313 - 2021/07/23 18:26:41
4790K
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 18:52:30 (permalink)
Can i do a step up to kingpin? 


 
Benütze diesen Code um 5% beim Kauf einer GPU und Anderem zu sparen! 
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liud21
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 19:35:55 (permalink)
Sell, your EVGA 3090FTW3, and pick up a MSI 3090 or ASUS 3090, then you can play the game much safer... lol
yangning8109
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 19:46:44 (permalink)
I got my first RTX3090 ftw3u killed when playing GTA V @ 4K with vsync off in December 2020, just like people complaining about what happened when playing Amazon New World : black screen and reboot several times, then card dead with red light on. Not only New World could kill ur defective card. As a new released game, New world coincidentally becomes a breaking point to reveal its circuit design fault.
post edited by yangning8109 - 2021/07/23 19:50:51
DXChase
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 19:52:21 (permalink)
We live in such a weird times and yet this seems totally predictable because it would be the highest priced gaming gpu of all the gpu cards to do it. I legit feel bad for those just trying to play a game going through this but am glad that EVGA is going to replace them, just my two cents on this issue.


atfrico
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 20:49:36 (permalink)
gsrcrxsi
atfrico
Xavier Zepherious
yes they did, if you watched them on twitch
https://www.twitch.tv/videos/1094862324

BOOM HEADSHOT!!!

These hippies dont believe i tell ya🙄.
Read the warranty first and then talk fellas. It is covered under the warranty😁.
Start your RMA process and send them like🤔

NOW!!

A company that offers a warranty against defects, claiming they will honor their warranty for the defect.
 
SHOCKING


So that means you like owning defect GPUs with a high price tag, interesting
 
RogueMaster
atfrico
EVGA made the announcement to replace all its fried 3090 by New World.


All that "article" did was parrot, badly, what was mentioned in EVGA's stream. It's such a poorly written dumpster fire that I didn't even quote it.

There has been no 'announcement' regarding replacements as yet.

🤔, but the parrot was speaking the truth, they always do, they can't comprehend how to lie😏

Those who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way.
 
 
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tyranus7
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 20:55:19 (permalink)
Zalszibar
So how do we play this game safely with an EVGA FTW3 Ultra card right now?
 
I'm on my third EVGA FTW3 3090 card (RMA'd twice) now, and I both really want to play this game, and also do not want to RMA this thing a third time.  I just have so many questions that no one can seem to answer definitively, but I'd like to see what ya'll think until we get some more "official" answers from Nvidia, Amazon, EVGA, etc.
  • Can we actually safely play New World with a EVGA FTW3 3090 card, or should we just hold off?
  • If we're hellbent on playing the game, are there ways to mitigate risk?
    • Setting Nvidia Control Panel settings such as global vsync=on, max frame=60?, etc
    • Setting in-game frame limits and vsync (assuming you even get that far without a failure)
    • Getting a third party app to set frame limit
    • Using Precision X1 to set power limits, other settings?
  • What is the real root cause here, and have any steps been made towards a more resilient manufacture of this particular card, or will this just be a silicon lottery?
    • Seems to me like some sort of power issue on the card.  Poor components or design?  Why more EVGA FTW3 versus other brands?  I've had card my failures occur during uncapped framerates while playing World of Warcraft and Valheim on an UWQHD monitor max settings.  Always experiencing high coil whine on those games.
What are your thoughts?
 




  • You should just play the game
  • Capping your frame rate to 60 fps and playing at 1080p is the most likely way to "prevent" your card from frying. Some VRM are taking giant spikes of current and there is no way to know which one is until some post mortem analysis. Remember the 3090 has separated set of power stages for different parts of the board. The only way to "reduce" the risk is reduce the general video card usage to the minimum, you need low core usage, low memory usage and low MSVDD usage
  • No one really knows the real cause of the issue. Probably a design flaw.
 
liud21
Sell, your EVGA 3090FTW3, and pick up a MSI 3090 or ASUS 3090, then you can play the game much safer... lol




This to be honest. If I had a FTW3 3090, I'd sell it and get a TUF 3090 that card has premium design and quality components. Or a Strix if you have deep pockets and you are a XOC dude.
 
DXChase
We live in such a weird times and yet this seems totally predictable because it would be the highest priced gaming gpu of all the gpu cards to do it. I legit feel bad for those just trying to play a game going through this but am glad that EVGA is going to replace them, just my two cents on this issue.




EVGA can replace as many cards as they want but if they don fix the real issue every now and then 3090s are going to die from the same design flaw.

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12G-P5-3967-KR     6/3/2021 7:48:19 AM PT    Yes (ordered/cancelled by EVGA)

12G-P5-3968-KR     6/3/2021 7:51:30 AM PT    No
12G-P5-3953-KR     6/30/2021 6:30:34 AM PT   Yes (skipped)

 
 
man114
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 21:03:33 (permalink)
Presumably if this can occur here what’s to prevent it from occurring in the future with a different game? What will be done about it?
RogueMaster
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 21:07:35 (permalink)
I got a good laugh out of 'premium' and 'quality' being used to describe anything from Asus.
 


tyranus7
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 21:11:39 (permalink)
RogueMaster
I got a good laugh out of 'premium' and 'quality' being used to describe anything from Asus.
 




Do you have an actual technical opinion about Asus 30-series? What you don't like about them?

Desktop: | Gigabyte Z490 Vision-G | Intel Core i9 10850K | GPU: COLORFUL iGame GeForce RTX 3080 Ti Advanced OC-V | 16 GB RAM DDR4@4400 MHz CL18 | 1 TB NVMe + 10 TB HDD | Intel 2.5 Gbps Ethernet | 1080p @144Hz | EVGA 750W Supernova P2 |
 
12G-P5-3967-KR     6/3/2021 7:48:19 AM PT    Yes (ordered/cancelled by EVGA)

12G-P5-3968-KR     6/3/2021 7:51:30 AM PT    No
12G-P5-3953-KR     6/30/2021 6:30:34 AM PT   Yes (skipped)

 
 
jeffmd
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 21:22:30 (permalink)
Apparently they are getting ready to ship replacements any minute. My guess is these 3090's are running a new bios with some limiters in place for the fan controller? Will we need to see updates for other cards as well? I currently run one of my intake fans off my 3070ti, would suck if the chip was prone to over extending itself. -_-
alexaqui
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 21:27:34 (permalink)
Is the kingpin affected by this? Saw mentions and questions and nothing confirmed. Thx
squall-leonhart
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 21:46:45 (permalink)
SinisterGamer
Nisco3000
MowTin
gsrcrxsi
I can’t imagine how much money EVGA has lost RMA-ing all these 3090s. Some people RMA 2-3x. Crazy.



They should recall these cards. The odds of having people who have had 3 failed cards should be impossible but we've seen multiple cases. That indicates a fundamental problem. 



And this is why they are keeping it very quiet FOR MONTHS. With the GPU shortage you are creating a huge issue recalling all of them. (covid slowdowns)
Rather have them die 1 by 1 and replace them VERY FAST with the updated ones, than recall and have people wait for months AGAIN!

I still don't approve them being all silent on the matter, rather told people to limited their GPU's on 60FPS for less chances of blowing up!




 
How are they being silent? They literally have people's cards headed to them. They've been VERY OPEN about the FTW3 problem also.
New world is the one who said to limit it to 60fps.




when an issue is encountered, the legal and correct way to go about it is to issue a voluntary recall, this never happened.
 
instead, people are learning they have a product with known issues only because it dies on them.
post edited by squall-leonhart - 2021/07/23 21:53:05

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yangning8109
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 21:49:26 (permalink)
jeffmd
Apparently they are getting ready to ship replacements any minute. My guess is these 3090's are running a new bios with some limiters in place for the fan controller? Will we need to see updates for other cards as well? I currently run one of my intake fans off my 3070ti, would suck if the chip was prone to over extending itself. -_-


New 3090s have PCB revision 1.0 with new PWM controller NCP81610, and older ones are named revision 0.1 with uP9511 PWM controller. New 3090s have no out-of-spec pcie power draw issue (<66W@12V) and a different vbios.
elvnmagi
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 22:02:08 (permalink)
I know this is evga forum but I was able to get an aorus 3090 recently (gigabyte) and found they had revised their PCB at some point.

article was from videocardz dot com

"MSI quietly changes GeForce RTX 3080 GAMING X TRIO design amid stability concerns
Published: 28th Sep 2020"

That article is referencing 3080 gpus but the back of my 3090 gpu has the components in the 4 corners like the "AFTER" side of the "before/after" pairs of pictures.

I was looking for the version number on a photo I took of the back of the pcb and found V20058 so I'm hoping both of those things mean I'm on the 2nd PCB version. Hopefully since sept 2020 was relatively a long time ago, at least compared to me now only having my card a few weeks. Maybe the gpu shortage could have actually been a good thing if it turns out my gpu is more stable just because I had to wait so long to get one.

I'm still not feeling 100% confident that I'm out of the woods yet vs. faulty design but hopefully this means I got a revised version of their design that will be less vulnerable to failure.
KarmNelis
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 22:10:43 (permalink)
I was surprised to see EVGA 3090 suddenly available for a whole week. 
Usually EVGA 3090 isn't that available because it is a lot cheaper than ASUS 3090.
Design flaws and cheap components made it. 
 

CPU - Intel 8700K - 5.1GHz core, 5.0GHz cache, 1.37v
GPU - EVGA FTW3 1080Ti SLI - 2.0GHz core, 12GHz memory
Motherboard - Asus Maximus X Hero
Memory - Corsair Dominator 4x16GB - 3000MHz default XMP 15-17-17-35
PSU - EVGA 1600T2
Fire Strike 36838 Extreme 25250 Ultra 14464
RogueMaster
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 22:23:01 (permalink)
tyranus7
Do you have an actual technical opinion about Asus 30-series? What you don't like about them?



I've only owned one product from them that worked as advertised, and that was a monitor.  The few things I bought after that, mistakenly thinking that they'd also work properly, didn't. And Asus refused to do anything with/about them. Most of the time I couldn't even get them to reply intelligently to support queries to determine what the problem might be and how to address it. One support email informed me that the laptop I was inquiring about would be back in stock soon.

I don't have a laptop, and wasn't asking about one. I was merely trying to get support for their Aura Terminal, which wasn't working properly.

When I made the mistake of buying a motherboard from them, it wouldn't post with more than two RAM modules installed. When I attempted to get an RMA and swap the board, it was denied and I was told I must have broken it.

My 'technical opinion' of anything Asus related is that they make garbage and don't stand behind it when it inevitably fails. I've never had a problem with EVGA supporting their products. They may goof something up, but they will try to make it right when they do.


jaredbyoung
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 22:33:03 (permalink)
Zalszibar
So how do we play this game safely with an EVGA FTW3 Ultra card right now?
 
I'm on my third EVGA FTW3 3090 card (RMA'd twice) now, and I both really want to play this game, and also do not want to RMA this thing a third time.  I just have so many questions that no one can seem to answer definitively, but I'd like to see what ya'll think until we get some more "official" answers from Nvidia, Amazon, EVGA, etc.
  • Can we actually safely play New World with a EVGA FTW3 3090 card, or should we just hold off?
  • If we're hellbent on playing the game, are there ways to mitigate risk?
    • Setting Nvidia Control Panel settings such as global vsync=on, max frame=60?, etc
    • Setting in-game frame limits and vsync (assuming you even get that far without a failure)
    • Getting a third party app to set frame limit
    • Using Precision X1 to set power limits, other settings?
  • What is the real root cause here, and have any steps been made towards a more resilient manufacture of this particular card, or will this just be a silicon lottery?
    • Seems to me like some sort of power issue on the card.  Poor components or design?  Why more EVGA FTW3 versus other brands?  I've had card my failures occur during uncapped framerates while playing World of Warcraft and Valheim on an UWQHD monitor max settings.  Always experiencing high coil whine on those games.
What are your thoughts?
 


There's no way this game is worth the risk right now. Like how can this even be a question?
ShinochaosYT
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 22:38:43 (permalink)
On top of that EVGA said they will replace those cards free of extra cost. EVGA is a respectable company for sure
RogueMaster
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 22:44:43 (permalink)
yangning8109
New 3090s have PCB revision 1.0 with new PWM controller NCP81610, and older ones are named revision 0.1 with uP9511 PWM controller. New 3090s have no out-of-spec pcie power draw issue (<66W@12V) and a different vbios.



Where is the revision number located?  I can see the UPC sticker with the serial number and model number, but with everything else in the case, I can't see anything else clearly.

Mine is one of the 'black lip' cards. In GPU-Z, I see Firmware 2.01.21, BIOS 94.02.26.48.15, and Revision A1. I'm not sure if the A1 is from EVGA or Nvidia, however.


tyranus7
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/23 23:52:20 (permalink)
RogueMaster
tyranus7
Do you have an actual technical opinion about Asus 30-series? What you don't like about them?



I've only owned one product from them that worked as advertised, and that was a monitor.  The few things I bought after that, mistakenly thinking that they'd also work properly, didn't. And Asus refused to do anything with/about them. Most of the time I couldn't even get them to reply intelligently to support queries to determine what the problem might be and how to address it. One support email informed me that the laptop I was inquiring about would be back in stock soon.

I don't have a laptop, and wasn't asking about one. I was merely trying to get support for their Aura Terminal, which wasn't working properly.

When I made the mistake of buying a motherboard from them, it wouldn't post with more than two RAM modules installed. When I attempted to get an RMA and swap the board, it was denied and I was told I must have broken it.

My 'technical opinion' of anything Asus related is that they make garbage and don't stand behind it when it inevitably fails. I've never had a problem with EVGA supporting their products. They may goof something up, but they will try to make it right when they do.




Listen man I'm just speaking about Asus 30-series and from a strictly point of view. Asus cards have:
 
  • Upgraded VRM that supports a higher current limit
  • Upgraded digital voltage controllers for core, memory and MSVDD
  • The highest amount of MLC and the highest capacitance available which allows more stability at higher clocks and more overclocking capacity
  • The maximum amount of power stages
  • High capacitance capacitors for every power stage that filters irregular input voltages
  • Has the most points of voltage reading
  • The lowest temperatures at the highest power consumption of all AIB and FE.
  • The most silent cooling system
  • x2 HDMI ports
Honestly, Asus 30-series is the best on every price range in this gen you like it or not. About the support, I have not idea if they are as bad as you say but an Asus 30-series wont fail on you this gen, it's almost impossible.

Desktop: | Gigabyte Z490 Vision-G | Intel Core i9 10850K | GPU: COLORFUL iGame GeForce RTX 3080 Ti Advanced OC-V | 16 GB RAM DDR4@4400 MHz CL18 | 1 TB NVMe + 10 TB HDD | Intel 2.5 Gbps Ethernet | 1080p @144Hz | EVGA 750W Supernova P2 |
 
12G-P5-3967-KR     6/3/2021 7:48:19 AM PT    Yes (ordered/cancelled by EVGA)

12G-P5-3968-KR     6/3/2021 7:51:30 AM PT    No
12G-P5-3953-KR     6/30/2021 6:30:34 AM PT   Yes (skipped)

 
 
yangning8109
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/24 01:33:38 (permalink)
RogueMaster
yangning8109
New 3090s have PCB revision 1.0 with new PWM controller NCP81610, and older ones are named revision 0.1 with uP9511 PWM controller. New 3090s have no out-of-spec pcie power draw issue (<66W@12V) and a different vbios.



Where is the revision number located?  I can see the UPC sticker with the serial number and model number, but with everything else in the case, I can't see anything else clearly.

Mine is one of the 'black lip' cards. In GPU-Z, I see Firmware 2.01.21, BIOS 94.02.26.48.15, and Revision A1. I'm not sure if the A1 is from EVGA or Nvidia, however.


The number is printed on the corner of pcb board that goes into the retention clip. Locate at the bottom of this picture.

Outofstock4ever
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/24 01:49:05 (permalink)
ShinochaosYT
On top of that EVGA said they will replace those cards free of extra cost. EVGA is a respectable company for sure



it would be better to just do a capable card from the beggining, and remenber people have been RMA'ing their cards for a long time now, sometimes 2 and 3 times already. At least New World solves their problem for good, they have more to thank to Amazon then EVGA for forcing them to change their cards faulty design.

EU- 12G-P5-3657-KR     2/25/2021 9:01:27 AM PT
EU - 08G-P5-3751-KR     2/22/2021 12:11:04 PM PT    
EU - 08G-P5-3663-KR     1/25/2021 8:05:36 AM PT
squall-leonhart
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/24 01:59:52 (permalink)
ShinochaosYT
On top of that EVGA said they will replace those cards free of extra cost. EVGA is a respectable company for sure



Wrong, they are merely virtue signalling with this PR statement given that the cards have to be replaced as per warranty law anyway
 
A respectable company issues a public notice of an issue and voluntary recall and freezes sales of the effected parts.

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