Is it right of me to be disappointed that I'm not receiving a KINGPIN in return? Instead EVGA returns a 2080 FTW3 in replacement of the highly sought out KINGPINS? Spoke to a super visor and not once did they acknowledge my concern on why I had preferred a KINGPIN in return or at least a 2080 Ftw3 super to satisfy the experience slightly. Their whole argument was based off "but performance" (even though KINGPIN has 11GB of VRAM oppose to 8GB) disregarding the KINGPINS Limited title and stature.
Such a disappointment. Ill be purchasing strictly from Asus and MSI for now on.

Question, are you actually using any programs that utilize the extra memory or going to utilize the LN2 and XoC features? Because if you are not then this post seems a bit moot. While not perfect, the 2080 FTW3 is a comparable card to the 1080Ti in all common use-cases and you didn't get downgraded - the performance is the same and, at the end of the day, that is what ultimately matters in an RMA unless you really need one of the features of the old card.

Yes, I understand why you would want another 1080 Ti Kingpin ... but it would appear that EVGA does Not have one to ship you
 
The EVGA Warranty Terms are Very Clear:  https://www.evga.com/warranty/
(excerpt)

Product Warranty Replacement

"Products sent in for RMA will be repaired and returned or replaced with a thoroughly tested recertified product of equal or greater performance."
 
Moving to Warrant Section of Forums