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LockedDear EVGA, Your 3080 Ti XC3 Cards Suck.

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Aruzedragon
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 13:05:00 (permalink)
ObscureEmpyre
I see people mentioning the BBB, and EVGA is accredited by them, but has anyone contacted EVGA directly? I know some EVGA staff frequent these forums, but posting a discussion thread isn’t not the same as opening a ticket with them.


Was told it was normal and it was my cpu holding it back
KingEngineRevUp
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 13:05:21 (permalink)
Gato84
 
 
I already read that policy. I asked a specific question, which answer is not completely clear in the policy. That is why I asked it to get an answer from someone that already made a return in the first 30 days windows that evga provides, so I can know if they actually were charged with a 15% restocking fee for testing it.




It says it in the return policy, yes you will be charged 15% restocking fee. EVGA considers the card working as is as long as it hits is rated clocks which it will regardless if it hits 300-350W. 
kongfra
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 13:23:00 (permalink)
ObscureEmpyre
I see people mentioning the BBB, and EVGA is accredited by them, but has anyone contacted EVGA directly? I know some EVGA staff frequent these forums, but posting a discussion thread isn’t not the same as opening a ticket with them.



 
I mentioned that several times, i don't think anyone has but i can be wrong. Bring it to their attention if that much of an issue.  All I know is I was playing games last night and hitting anywhere from 330-347 watts but it varied a lot based on what the game was doing, good enough for me and I wasn't obsessed with it.  I don't understand enough how all the technical stuff works with power draws and why it even matters as long as the card gives me the FPS.  I am not expecting it to hit 350 100% of the time, and every single game I played looked and played amazing.  I am curious if anyone has played any games other then testing synthetic benchmarks that makes maybe 1% of a difference
post edited by kongfra - 2021/07/28 13:24:55

3080 TI XC3, i9-10850K, Noctua NH-D15S, Gigabyte Z590 Aorus Elite, Crucial Ballistix 32 GB Ram DDR4-3200 CL16 , EVGA Supernova G6 1000W 80+ Gold, Windows 10 Pro,  LG 27GP83B-B with Dual Dell S2716DG Monitor, 2 TB Crucial MX500 SSD, Phanteks Enthoo Pro Case
speedysloth
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 13:38:14 (permalink)
So I got my card as well and it seems to be okay so far. Maxing out the power limit and running timespy saw a max spike up to 370w. With the power maxed out it averages around 340- 365W.

It does run hot though. Ambient temperature is around 25 degrees and I'm seeing it stay around 80 degrees.


Currently testing an undervolt, 900mv with core at 1905 and memory +750.


EDIT:
 
This was the run that saw the spike to 374W

 
post edited by speedysloth - 2021/07/28 13:43:07
KingEngineRevUp
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 13:42:15 (permalink)
At this point it just sounds like KRAM needs to RMA his card. 
gsrcrxsi
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 13:58:50 (permalink)
KingEngineRevUp
Gato84
 
 
I already read that policy. I asked a specific question, which answer is not completely clear in the policy. That is why I asked it to get an answer from someone that already made a return in the first 30 days windows that evga provides, so I can know if they actually were charged with a 15% restocking fee for testing it.




It says it in the return policy, yes you will be charged 15% restocking fee. EVGA considers the card working as is as long as it hits is rated clocks which it will regardless if it hits 300-350W. 


explain my card running ~1680-1695MHz @285W while reporting power limit perf cap.
 
but I've already performed an RMA, got a different card in exchange and it has the same problem really (the replacement is a little better, was 1665MHz pre-RMA). most of the cards will have this problem, and it will be more apparent in some workloads than others. and some golden samples seem to not be as affected.
 
66W strict PCIe power limit is probably the root cause for most people, with some golden samples able to operate with less PCIe draw, allowing them to maintain higher overall power draws and clock speeds. a BIOS update to lift that to 75W would probably help, but I know it'll never happen from EVGA officially.

Rig1: EPYC 7V12 | [4] RTX A4000
Rig2: EPYC 7B12 | [5] 3080Ti + [2] 2080Ti
Rig3: EPYC 7B12 | [6] 3070Ti + [2] 3060
Rig4: [2] EPYC 7742 | RTX A2000
Rig5: [2] EPYC 7642
Rig6: EPYC 7551 | [4] Titan V

Aruzedragon
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 13:59:28 (permalink)
KingEngineRevUp
At this point it just sounds like KRAM needs to RMA his card. 


I would love that choice too if EVGA gave me the option also.
 
EDIT: seems to be a new Bios for XC3 3080ti from PX1, doesn't fix anything sadly
post edited by Aruzedragon - 2021/07/28 14:39:14
ObscureEmpyre
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 15:04:44 (permalink)
kongfra
ObscureEmpyre
I see people mentioning the BBB, and EVGA is accredited by them, but has anyone contacted EVGA directly? I know some EVGA staff frequent these forums, but posting a discussion thread isn’t not the same as opening a ticket with them.



 
I mentioned that several times, i don't think anyone has but i can be wrong. Bring it to their attention if that much of an issue.  All I know is I was playing games last night and hitting anywhere from 330-347 watts but it varied a lot based on what the game was doing, good enough for me and I wasn't obsessed with it.  I don't understand enough how all the technical stuff works with power draws and why it even matters as long as the card gives me the FPS.  I am not expecting it to hit 350 100% of the time, and every single game I played looked and played amazing.  I am curious if anyone has played any games other then testing synthetic benchmarks that makes maybe 1% of a difference

That’s just it. I also have yet to encounter a game that will max out power and keep it there. And, from my experience, my 450W FTW3 only reaches that limit when running synthetic benchmarks, and my core clock comes down the higher the power draw. It’s still within spec, though, when it comes to a core clock boost of at least 1800 MHz. Pretty sure that’s GPU boost in action, as has been discussed already. And, since others are reporting a non-issue with their XC3, it’s either a manufacturing defect, warranting an RMA, or it’s not being tested properly. I can’t speak to the latter, but the former is certainly a strong possibility, hence the suggestion to open a ticket. More than likely, EVGA will replace the card. Heck, they replaced my 2080 because the logo plate kept falling off because the LED strip was bowing out. Their customer service is usually top notch, so I don’t see why they wouldn’t take care of Kram and others, but it needs to be in an official capacity.


KingEngineRevUp
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 15:21:31 (permalink)
ObscureEmpyre
That’s just it. I also have yet to encounter a game that will max out power and keep it there. And, from my experience, my 450W FTW3 only reaches that limit when running synthetic benchmarks, and my core clock comes down the higher the power draw. It’s still within spec, though, when it comes to a core clock boost of at least 1800 MHz. Pretty sure that’s GPU boost in action, as has been discussed already. And, since others are reporting a non-issue with their XC3, it’s either a manufacturing defect, warranting an RMA, or it’s not being tested properly. I can’t speak to the latter, but the former is certainly a strong possibility, hence the suggestion to open a ticket. More than likely, EVGA will replace the card. Heck, they replaced my 2080 because the logo plate kept falling off because the LED strip was bowing out. Their customer service is usually top notch, so I don’t see why they wouldn’t take care of Kram and others, but it needs to be in an official capacity.



I don't want to derail this thread too much, but yeah we have a different issue and when I say we, I don't mean just FTW3 owners. Strix and Suprim X users observe the some kind of behavior as us. 
 
Pulling the slider to the max seems to just allow spikes in power past 400W. We don't truly get to access the extra 50W whenever we want, it's like it's reserved for spikes and power adjustments and like you said, to lower our voltage and clocks. 
 
Very early in this thread and the other thread KRAM had, I pointed this out. The XC3 seems to do the same thing, the good working XC3s. They don't average and sustain 363W like they should, they'll spike up and touch  350-363W every now and then depending on the load, but they're not sustaining loads close to their max TDP similar to us. 
ObscureEmpyre
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 15:29:48 (permalink)
KingEngineRevUp
ObscureEmpyre
That’s just it. I also have yet to encounter a game that will max out power and keep it there. And, from my experience, my 450W FTW3 only reaches that limit when running synthetic benchmarks, and my core clock comes down the higher the power draw. It’s still within spec, though, when it comes to a core clock boost of at least 1800 MHz. Pretty sure that’s GPU boost in action, as has been discussed already. And, since others are reporting a non-issue with their XC3, it’s either a manufacturing defect, warranting an RMA, or it’s not being tested properly. I can’t speak to the latter, but the former is certainly a strong possibility, hence the suggestion to open a ticket. More than likely, EVGA will replace the card. Heck, they replaced my 2080 because the logo plate kept falling off because the LED strip was bowing out. Their customer service is usually top notch, so I don’t see why they wouldn’t take care of Kram and others, but it needs to be in an official capacity.



I don't want to derail this thread too much, but yeah we have a different issue and when I say we, I don't mean just FTW3 owners. Strix and Suprim X users observe the some kind of behavior as us. 
 
Pulling the slider to the max seems to just allow spikes in power past 400W. We don't truly get to access the extra 50W whenever we want, it's like it's reserved for spikes and power adjustments and like you said, to lower our voltage and clocks. 
 
Very early in this thread and the other thread KRAM had, I pointed this out. The XC3 seems to do the same thing, the good working XC3s. They don't average and sustain 363W like they should, they'll spike up and touch  350-363W every now and then depending on the load, but they're not sustaining loads close to their max TDP similar to us. 

So, why not troubleshoot the issue with EVGA directly at this point? If it’s truly a design flaw, it could prompt a revision and new RMA for those affected. I know my 980 Classified was RMA’d because they revised the power stages. Before the change, games kept crashing. After I got the new card, everything was rock-solid stable.


KingEngineRevUp
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 15:43:03 (permalink)
ObscureEmpyre
KingEngineRevUp
ObscureEmpyre
That’s just it. I also have yet to encounter a game that will max out power and keep it there. And, from my experience, my 450W FTW3 only reaches that limit when running synthetic benchmarks, and my core clock comes down the higher the power draw. It’s still within spec, though, when it comes to a core clock boost of at least 1800 MHz. Pretty sure that’s GPU boost in action, as has been discussed already. And, since others are reporting a non-issue with their XC3, it’s either a manufacturing defect, warranting an RMA, or it’s not being tested properly. I can’t speak to the latter, but the former is certainly a strong possibility, hence the suggestion to open a ticket. More than likely, EVGA will replace the card. Heck, they replaced my 2080 because the logo plate kept falling off because the LED strip was bowing out. Their customer service is usually top notch, so I don’t see why they wouldn’t take care of Kram and others, but it needs to be in an official capacity.



I don't want to derail this thread too much, but yeah we have a different issue and when I say we, I don't mean just FTW3 owners. Strix and Suprim X users observe the some kind of behavior as us. 
 
Pulling the slider to the max seems to just allow spikes in power past 400W. We don't truly get to access the extra 50W whenever we want, it's like it's reserved for spikes and power adjustments and like you said, to lower our voltage and clocks. 
 
Very early in this thread and the other thread KRAM had, I pointed this out. The XC3 seems to do the same thing, the good working XC3s. They don't average and sustain 363W like they should, they'll spike up and touch  350-363W every now and then depending on the load, but they're not sustaining loads close to their max TDP similar to us. 

So, why not troubleshoot the issue with EVGA directly at this point? If it’s truly a design flaw, it could prompt a revision and new RMA for those affected. I know my 980 Classified was RMA’d because they revised the power stages. Before the change, games kept crashing. After I got the new card, everything was rock-solid stable.



Are you asking about the FTW3, Strix and Suprim X? I did contact and submitted a ticket for my FTW3. They said this. 
 
"You may see the 3080 Ti go to full TDP depending on several factors.  We do not guarantee the overclock, or over-power settings.  Depending on temperature, and GPU build itself, results may vary.  Usually, the higher TDP is reached when running LN2."
 
Not sure what we can really do if other 3080 Ti 440-450W cards have the same behavior. We can continue this in the 3080 Ti power thread if you want. 
kram36
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 15:53:11 (permalink)
Yes EVGA knows about this issue to those that have asked. EVGA just chooses to ignore it.
 
post edited by kram36 - 2021/07/28 15:55:14
gsrcrxsi
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 15:55:56 (permalink)
EVGA will not do any real troubleshooting with you. Partially because they don’t want to risk admitting a design fault (systemic), and partially because their US-based CS reps and techs and anyone else customer-facing do not possess the technical knowledge to perform such tasks. They have scripts and basic steps to follow. Anything more = RMA.

They will give you some boilerplate response that “such and such is not guaranteed” or that it depends on “many factors” without explaining what those factors might be.

If you somehow convince them that you do have a problem with your card, they will not investigate, or reveal publicly what the technical reasons are for what is wrong. They will just RMA the card and give you a new one, and/or refund you if you’re still not happy.

Rig1: EPYC 7V12 | [4] RTX A4000
Rig2: EPYC 7B12 | [5] 3080Ti + [2] 2080Ti
Rig3: EPYC 7B12 | [6] 3070Ti + [2] 3060
Rig4: [2] EPYC 7742 | RTX A2000
Rig5: [2] EPYC 7642
Rig6: EPYC 7551 | [4] Titan V

kram36
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 16:47:47 (permalink)
Aruzedragon
ObscureEmpyre
I see people mentioning the BBB, and EVGA is accredited by them, but has anyone contacted EVGA directly? I know some EVGA staff frequent these forums, but posting a discussion thread isn’t not the same as opening a ticket with them.


Was told it was normal and it was my cpu holding it back

That's complete BS, no way your 3700X CPU in a X570 motherboard is holding back the card at all.
 
https://www.3dmark.com/compare/pr/1145075/pr/1134053#
 
post edited by kram36 - 2021/07/28 16:49:09
ObscureEmpyre
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 17:30:27 (permalink)
kram36
Aruzedragon
ObscureEmpyre
I see people mentioning the BBB, and EVGA is accredited by them, but has anyone contacted EVGA directly? I know some EVGA staff frequent these forums, but posting a discussion thread isn’t not the same as opening a ticket with them.


Was told it was normal and it was my cpu holding it back

That's complete BS, no way your 3700X CPU in a X570 motherboard is holding back the card at all.
 
https://www.3dmark.com/compare/pr/1145075/pr/1134053#
 

Yeah, that whole being CPU bottlenecked/CPU-bound is a piss poor excuse in this case. Even I noticed and mentioned that some days back.


pasaquina23
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 18:26:53 (permalink)
So, can the 3080 ti xc3 gaming run games at 4k 60fps on ultra settings?
z1nonly
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 18:32:57 (permalink)
kongfra
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 18:37:13 (permalink)
pasaquina23
So, can the 3080 ti xc3 gaming run games at 4k 60fps on ultra settings?



I don't have a 4K monitor but I don't see why not when I am getting 100-180FPS depending upon the game with everything maxed out @ 1440P.  In fact I had to cap my frames most times going past my 144 HZ ,  RDR2 with everything Max I am getting 100-120, Call of Duty 150-170FPS, BF5 120 FPS on average.  I am not really testing all since as long as it plays fine at ultra settings with no lag good enough for me.  I have not found a game that even hogs this card at all

3080 TI XC3, i9-10850K, Noctua NH-D15S, Gigabyte Z590 Aorus Elite, Crucial Ballistix 32 GB Ram DDR4-3200 CL16 , EVGA Supernova G6 1000W 80+ Gold, Windows 10 Pro,  LG 27GP83B-B with Dual Dell S2716DG Monitor, 2 TB Crucial MX500 SSD, Phanteks Enthoo Pro Case
pasaquina23
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 18:44:45 (permalink)
Thank you good to hear. That's all I care about. I really don't care about what score i get in 3dmark or timespy. I'm 62 seconds away in queue so i guess I'll be buying.
ObscureEmpyre
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 18:46:41 (permalink)
pasaquina23
Thank you good to hear. That's all I care about. I really don't care about what score i get in 3dmark or timespy. I'm 62 seconds away in queue so i guess I'll be buying.

If all you care about is gaming performance, and it’s perfectly fine if that’s the case, I suspect you’ll be happy with the card.


kram36
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 18:56:31 (permalink)
z1nonly
NVIDIA GeForce RTX 3080 video card benchmark result - AMD Ryzen 7 3800X,Micro-Star International Co., Ltd. MPG X570 GAMING PRO CARBON WIFI (MS-7B93) (3dmark.com)
 
3080FE and a 3800X (Both overclocked, but still)


Best I could get with EVGA's bios. Pretty damn weak card when a $1,500 EVGA 3080 Ti XC3 Hydro Copper card is beat by a 3080.
 

 
https://www.3dmark.com/compare/spy/17544132/spy/21648694#
post edited by kram36 - 2021/07/28 21:49:28
Lordred
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/28 23:54:16 (permalink)
kram36
Best I could get with EVGA's bios. Pretty damn weak card when a $1,500 EVGA 3080 Ti XC3 Hydro Copper card is beat by a 3080.
 

 
https://www.3dmark.com/compare/spy/17544132/spy/21648694#




Well, at least you soundly beat a 6 year old Titan X running full stock, I mean you have that going for you at least!
https://www.3dmark.com/co.../21809289/spy/21648694
 
 
(The MSI 3070ti Ventus OC3 I won on the shuffle, I tested in in the system it resides in, and that card had a GPU score of 14,527. For what that is worth)
https://www.3dmark.com/spy/21228773

 
speedysloth
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/29 00:14:30 (permalink)
z1nonly
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/29 04:09:27 (permalink)
The 3800X is (was..5800x in the system now) cooled with a 280mm aio and the 3080FE is just using an aggressive fan curve. (I normally game in VR with headphones on, so noise is not much of a concern)

Also, my case fans are tied to my CPU temp and the curve is aggressive for them as well. (100% if/when the CPU gets to 70c)

Room was 22C IIRC.
post edited by z1nonly - 2021/07/29 04:13:47
kongfra
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/29 07:02:09 (permalink)
pasaquina23
Thank you good to hear. That's all I care about. I really don't care about what score i get in 3dmark or timespy. I'm 62 seconds away in queue so i guess I'll be buying.



 
synthetic benchmarks like 3dmark don't really tell the whole story of how well it performs in actual real game performances, that why I don't usually bother nor care.

3080 TI XC3, i9-10850K, Noctua NH-D15S, Gigabyte Z590 Aorus Elite, Crucial Ballistix 32 GB Ram DDR4-3200 CL16 , EVGA Supernova G6 1000W 80+ Gold, Windows 10 Pro,  LG 27GP83B-B with Dual Dell S2716DG Monitor, 2 TB Crucial MX500 SSD, Phanteks Enthoo Pro Case
ty_ger07
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/29 07:07:56 (permalink)
ObscureEmpyre
kram36
Aruzedragon
ObscureEmpyre
I see people mentioning the BBB, and EVGA is accredited by them, but has anyone contacted EVGA directly? I know some EVGA staff frequent these forums, but posting a discussion thread isn’t not the same as opening a ticket with them.


Was told it was normal and it was my cpu holding it back

That's complete BS, no way your 3700X CPU in a X570 motherboard is holding back the card at all.
 
https://www.3dmark.com/compare/pr/1145075/pr/1134053#
 

Yeah, that whole being CPU bottlenecked/CPU-bound is a piss poor excuse in this case. Even I noticed and mentioned that some days back.

Yeah, when the perfcap reason is "pwr" when way below the expected power limit, it's hard to blame anything else.

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ObscureEmpyre
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/29 08:08:32 (permalink)
kongfra
pasaquina23
Thank you good to hear. That's all I care about. I really don't care about what score i get in 3dmark or timespy. I'm 62 seconds away in queue so i guess I'll be buying.



 
synthetic benchmarks like 3dmark don't really tell the whole story of how well it performs in actual real game performances, that why I don't usually bother nor care.

Very true, but they can be used as a starting point to gauge how a card will overclock. I use 3DMark primarily to find my max stable benchmark OC, which is usually higher than stable gaming OCs, then switch to games to see how it goes. If any one game starts exhibiting issues, I’ll dial the clocks back until there aren’t anymore issues. Overall, it’s easier to achieve a stable overclock using synthetic benchmarks as a starting point, in my opinion.


spiffy_1
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/29 09:17:31 (permalink)
https://www.3dmark.com/3dm/64308165?
 
This is my 3080ti hydro copper xc3.  Thats completely stock GPU. What follows is pertinant info on  gpu-z on power draw.  
Power limit 100%
Board power draw was 332.6W 
GPU chip power draw was 195.6W
pcie slot power was 68.3W and slot voltage was 12.3V
8 pin 1 was 124.6W  slot voltage 12.3V
8 pin 2 was 143W slot voltage 12.4V
GPU clock max was 1920Mhz
Mem clock was 1187.7Mhz
 
 
Power limit at 104%
Board power draw 339.7
GPU chip power draw 197.8
pcie slot power 69W slot stayed the same
8pin 1 127.8W slot voltage same
8pin 2 144.8W slot voltage same
Gpu and mem clock the same.
 
This should come as no surprise but this is under water 104% power draw: max temp GPU temp 45.5C/113.9F, Hot spot was 35.1C/95.18F, and mem temp was 56C/132.8FC
post edited by spiffy_1 - 2021/07/29 10:29:29


 
The que doesn't differentiate between business or personal.  The que knows all.  The que is life.  The que smiles upon us and gives us a time to purchase.
 
Side note:  Its a good thing the que isn't like fight club....
ObscureEmpyre
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/29 09:41:39 (permalink)
spiffy_1
https://www.3dmark.com/3dm/64308165?
 
This is my 3080ti hydro copper xc3.  Thats completely stock GPU.  I didn't check with gpu-z on power draw.  If its requested I can download it.

It would be interesting to know what your card’s power draw is at stock. Have you bothered overclocking it any, or at least moving the power limit slider to max?


spiffy_1
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Re: Dear EVGA, Your 3080 Ti XC3 Cards Suck. 2021/07/29 10:25:37 (permalink)
ObscureEmpyre
spiffy_1
https://www.3dmark.com/3dm/64308165?
 
This is my 3080ti hydro copper xc3.  Thats completely stock GPU.  I didn't check with gpu-z on power draw.  If its requested I can download it.

It would be interesting to know what your card’s power draw is at stock. Have you bothered overclocking it any, or at least moving the power limit slider to max?

 Updated previous post for your requested info.


 
The que doesn't differentiate between business or personal.  The que knows all.  The que is life.  The que smiles upon us and gives us a time to purchase.
 
Side note:  Its a good thing the que isn't like fight club....
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