wearnest
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the latter because it requires a captcha that's not there. Fix this, please.
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Flint 1760
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Re: Attempt to register card gets me stuck in sign in loop, can't make website complaint
2021/11/09 06:42:03
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I assume you cleared your browser Ctrl+Shift+Delete, are not using a VPN, etc. Send an email to webmaster@evga.com explaining the problem and also contact CS when EVGA opens (depending on your region) https://www.evga.com/about/contactus/. There are sporadic problems with the site. Good luck.
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wearnest
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Re: Attempt to register card gets me stuck in sign in loop, can't make website complaint
2021/11/09 07:08:42
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None of that worked. I did get a captcha after clearing but had to sign in again etc. Webmaster contacted
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ty_ger07
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Re: Attempt to register card gets me stuck in sign in loop, can't make website complaint
2021/11/09 07:08:53
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wearnest
the latter because it requires a captcha that's not there. Fix this, please.
There is a captcha. It's reCaptcha. It quietly judges you in the background. There is no puzzle to solve. There is nothing obvious that you see, but it is still there. Using a VPN and/or an anti-tracking browser or browser plugin can hang you up. ReCaptcha is a Google AI-based service and will not judge you successfully if Google is not able to access your browser and use.
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wearnest
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Re: Attempt to register card gets me stuck in sign in loop, can't make website complaint
2021/11/09 07:21:27
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I'm not using a vpn or an anti-tracking browser plugin. But if I was using the latter, btw, why does eVGA have its site set up so that said plugin would prevent me from registering a card after I sign in. Why should a successful entry of a name and pw set off tracking, as opposed to simple entry. Seems a little unnecessary, no? For grins I just tried via Firefox. Same deal.
post edited by wearnest - 2021/11/09 07:23:58
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Flint 1760
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Re: Attempt to register card gets me stuck in sign in loop, can't make website complaint
2021/11/09 07:23:22
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ty_ger07
There is a captcha. It's reCaptcha. It quietly judges you in the background. There is no puzzle to solve. There is nothing obvious that you see, but it is still there.
Well, there are some minor problems with reCaptcha, as the last few days I've been getting a Captcha with puzzle every so often when I log in. Like most of these little things on the site, I just work around them or just deal with it. I am sure that the site team feel like they're playing whack-a-mole. 
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ty_ger07
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Re: Attempt to register card gets me stuck in sign in loop, can't make website complaint
2021/11/09 08:54:03
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Flint 1760
ty_ger07
There is a captcha. It's reCaptcha. It quietly judges you in the background. There is no puzzle to solve. There is nothing obvious that you see, but it is still there.
Well, there are some minor problems with reCaptcha, as the last few days I've been getting a Captcha with puzzle every so often when I log in.
"A CAPTCHA may still be presented if the system is uncertain of the user's risk" This is a Google API which is successfully used all over the internet. EVGA doesn't have much control over it; all EVGA may be able to do is set a human vs bot statistical confidence limit. All of the other EVGA website issues are unrelated to Captcha, I think. Login loops and SMS verification and stuff should not be attributed to a Captcha problem.
post edited by ty_ger07 - 2021/11/09 08:57:41
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
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Flint 1760
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Re: Attempt to register card gets me stuck in sign in loop, can't make website complaint
2021/11/09 09:17:43
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I know that reCaptcha is Google. My point was that the site problems seem to migrate from one part to another and back. It must be giving the web techs more gray hair or bad hair like this: 
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XrayMan
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Re: Attempt to register card gets me stuck in sign in loop, can't make website complaint
2021/11/10 00:14:50
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Call Evga. They can probably help you register.
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