AirMax95s
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Hello,
My 3090 FTW3 Ultra is behaving strangely:
- rev 1.0
- bios = 94.02.42.c0.02
- firmware = 2.01.21
- in PrecisionX1 only GPU1 temperature is showing, MEMx and PWRx all showing 0 degrees
- in HWINFO all temperature are normal except MEM3 and PWR5 both sitting exactly at 125 degrees at all times
Also I never seem to get past ~450W even though GPUZ shows 500W max and PrecisionX1 shows +119%.
Thanks.
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Sajin
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 7:18 PM
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Sounds like you’ll need to rma.
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 7:46 PM
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What kind of hardware defect could that be? Seems to me like it could be a software/firmware/bios/driver issue. I could also find several other people having the exact same issue which reinforces that idea.
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Sajin
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 7:47 PM
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Sajin
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 7:57 PM
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If you’re running the latest px1 you’ll be required to run the latest firmware before being able to use px1. The mcu firmware is what controls the sensors. That is the firmware which must be updated to use px1.
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 7:58 PM
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Most sensors report an accurate temperature reading in GPUZ/HWINFO (except MEM3/PWR5), it's only in PrecisionX1 that it's all zeroes. Two examples of the same problem, seemingly without a resolution: forums.evga.com/3090-FTW33-Ultra-ICX-temps-showing-0c-m3221446.aspx forums.evga.com/3090-FTW3-Ultra-ICX-Sensor-Problem-m3289597.aspx Sajin
If you’re running the latest px1 you’ll be required to run the latest firmware before being able to use px1. The mcu firmware is what controls the sensors. That is the firmware which must be updated to use px1.
I did.
post edited by AirMax95s - Tuesday, August 03, 2021 7:59 PM
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Zion98
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 8:20 PM
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AirMax95s
What kind of hardware defect could that be? Seems to me like it could be a software/firmware/bios/driver issue. I could also find several other people having the exact same issue which reinforces that idea.
I have experienced a number of issues with PX1 and the same card. I had to uninstall PX1, wipe the Nvidia drivers and reinstall everything. It still didn't work right. Then I refreshed WIN 10 completely, reinstalled all apps and that seemed to stabilize things. The temperature setting for the LED's still snaps and goes back to rainbow. Now, after the refresh, I can close PX1 and when restarting the app, the settings are re-applied. A pain for sure... but the temperature readings seem to be correct.
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 8:37 PM
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Thanks for sharing this, at least it supports the idea that it's not a hardware problem and provides a potential fix for my issue.
But I sure as hell hope EVGA would provide an actual solution for my issue or at least an explanation as to why it cannot be fixed any other way than by reinstalling windows...
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Sajin
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 9:40 PM
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 10:06 PM
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Can I take this advice as official EVGA troubleshooting for my issue? I don't want to have warranty issues on top of it all...
If yes, I'm going to need step by step instructions.
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Sajin
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 10:08 PM
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AirMax95s
Can I take this advice as official EVGA troubleshooting for my issue?
No, EVGA most likely wouldn't advise it.
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 10:21 PM
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Then I'll wait and see what they advise, if they ever get around to it. This issue doesn't seem to be new. Once again, I'm disappointed with EVGA.
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Sajin
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Tuesday, August 03, 2021 11:37 PM
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They will most likely have you rma the card.
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Wednesday, August 04, 2021 8:11 AM
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All that would achieve is waste my time if that is in fact a software issue. And someone with the exact same problem attested to have fixed it by refreshing windows.
This is not an isolated issue either so EVGA must know more than just "let's RMA" or are you calling them incompetent?
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Sajin
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Wednesday, August 04, 2021 9:37 AM
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AirMax95s
All that would achieve is waste my time if that is in fact a software issue. And someone with the exact same problem attested to have fixed it by refreshing windows.
This is not an isolated issue either so EVGA must know more than just "let's RMA" or are you calling them incompetent?
So reinstall windows, and call it a day? I'm not calling them anything, but an evga tech did say a card with the same issue may need to be rma'd... https://forums.evga.com/FindPost/3236035 If the issue was fixable via firmware it should have already been fixed by now, but clearly it hasn't been fixed yet. If you're running the latest firmware like you claim then I doubt evga is going to have a firmware fix for you. So looks like you'll either be reinstalling windows, or rma'ing since you don't want to try rolling back your firmware, and disabling px1 firmware updates.
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Wednesday, August 04, 2021 11:01 AM
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I paid premium price for a premium product, I expect premium support, am I crazy? In what world asking me to reinstall windows or risk bricking my graphics card using a third party firmware flasher (and potentially risk my warranty) reasonable? RMA would solve nothing if reinstalling windows would fix it. So don't tell me to open a ticket because I don't have time to waste and having it in the open is a good thing for people who have the same problem or for people who are thinking about buying EVGA's products. And I do hope that EVGA would fix this issue for me and all the others who reported the same problem and all those who didn't report it. Isn't that what EVGA is supposed to do?!
post edited by AirMax95s - Wednesday, August 04, 2021 11:06 AM
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arestavo
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Wednesday, August 04, 2021 11:39 AM
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AirMax95s
I paid premium price for a premium product, I expect premium support, am I crazy?
In what world asking me to reinstall windows or risk bricking my graphics card using a third party firmware flasher (and potentially risk my warranty) reasonable?
RMA would solve nothing if reinstalling windows would fix it. So don't tell me to open a ticket because I don't have time to waste and having it in the open is a good thing for people who have the same problem or for people who are thinking about buying EVGA's products.
And I do hope that EVGA would fix this issue for me and all the others who reported the same problem and all those who didn't report it. Isn't that what EVGA is supposed to do?!
Forums are primarily for users to help other users. For EVGA tech support, use the following: https://www.evga.com/about/contactus/
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Sajin
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Wednesday, August 04, 2021 6:18 PM
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Let us know what evga tech support says.
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Friday, August 06, 2021 9:09 AM
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After further online investigation, I found out that 3090 FTW Ultra rev 1.0 cards do not go to 500W but only 450-460W even though the power slider goes to +119%. It's a visual performance boost!
Rev 1.0 cards apparently have a different device ID: 3982 compared to rev 0.1 cards: 3987, which means they have different bioses:
94.02.42.c0.02 latest for 3982
94.02.42.80.27 latest for 3987
So bioses in the following thread are not meant for rev 1.0 cards:
forums.evga.com/EVGA-GeForce-RTX-3090-FTW3-XOC-BIOS-m3124192.aspx
But all 3090 FTW3 Ultras should have the same specs and Jacob even says that you don't need this bios update with newer cards because they already have a 500W power limit bios. But that is not true because, yes, the slider goes to +119% on them, but not the actual power limit which is limited at 450-460W.
And if you think: well, I'm gonna try Jacob's 500W bios anyway... You can't because the device ID doesn't match and you get "No display adapters were found that are compatible with this update".
EVGA is selling 3090 FTW3 Ultra's advertised to be able to pull 500W but limit the rev 1.0 boards with a specific bios which limits the performance of these cards compared to the older ones. And it does affect performance which is outrageous and false advertising.
A few examples:
forums.evga.com/3090-FTW-power-target-not-working-450W-Brickwall-with-new-revision-JUNE-2021-m3394344.aspx
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=688
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=669
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=674
There are more examples of this online and EVGA has yet to make an official statement about this. All I could find was responses from the community.
Now this does not solve my ICX sensors not working properly but at least I found the reason for my second point.
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JulienA1
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Friday, August 06, 2021 9:35 AM
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AirMax95s
After further online investigation, I found out that 3090 FTW Ultra rev 1.0 cards do not go to 500W but only 450-460W even though the power slider goes to +119%. It's a visual performance boost!
Rev 1.0 cards apparently have a different device ID: 3982 compared to rev 0.1 cards: 3987, which means they have different bioses:
94.02.42.c0.02 latest for 3982
94.02.42.80.27 latest for 3987
So bioses in the following thread are not meant for rev 1.0 cards:
forums.evga.com/EVGA-GeForce-RTX-3090-FTW3-XOC-BIOS-m3124192.aspx
But all 3090 FTW3 Ultras should have the same specs and Jacob even says that you don't need this bios update with newer cards because they already have a 500W power limit bios. But that is not true because, yes, the slider goes to +119% on them, but not the actual power limit which is limited at 450-460W.
And if you think: well, I'm gonna try Jacob's 500W bios anyway... You can't because the device ID doesn't match and you get "No display adapters were found that are compatible with this update".
EVGA is selling 3090 FTW3 Ultra's advertised to be able to pull 500W but limit the rev 1.0 boards with a specific bios which limits the performance of these cards compared to the older ones. And it does affect performance which is outrageous and false advertising.
A few examples:
forums.evga.com/3090-FTW-power-target-not-working-450W-Brickwall-with-new-revision-JUNE-2021-m3394344.aspx
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=688
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=669
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=674
There are more examples of this online and EVGA has yet to make an official statement about this. All I could find was responses from the community.
Now this does not solve my ICX sensors not working properly but at least I found the reason for my second point.
R M A.
 Use this affiliate code to have a discount on your EVGA purchase : EV0TVV8XP9 Config : GPU - EVGA 3080 FTW3 Ultra Gaming (Non-LHR version aka KR) CPU - Ryzen 5600X RAM - 2x8 GB 3600MHz CL16 CPU Cooler - Noctua DH15S Case - Fractal Define R5 PSU - Corsair RM1000X (1000W)
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Friday, August 06, 2021 9:47 AM
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Why on earth would I go through the trouble to RMA only to get another rev 1.0 card with the same bios capping the power limit?
If you meant for the ICX sensors, it's most likely a software problem anyway. It doesn't only affect 3090's either and people report it working for a while and then not working and vice versa. That, plus the fact that in doesn't work at all in PrecisionX1 but it works in GPUW/HWINFO (except MEM3 and PWR5) is a clear indication that it is software related IMO.
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JulienA1
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Friday, August 06, 2021 10:06 AM
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AirMax95s
If you meant for the ICX sensors, it's most likely a software problem anyway. It doesn't only affect 3090's either and people report it working for a while and then not working and vice versa. That, plus the fact that in doesn't work at all in PrecisionX1 but it works in GPUW/HWINFO (except MEM3 and PWR5) is a clear indication that it is software related IMO.
You don't want to "waste time" so instead of RMA and waste time with support, why don't you reinstall windows ? It takes less than half a day to reinstall stuff and copy paste your data. Then, if it doesn't work, contact EVGA's support and see what they can do for you. If you're just here to whine, sorry but "why on earth" would we help you ? I mean, "in what world" would it be legit to help ?
Use this affiliate code to have a discount on your EVGA purchase : EV0TVV8XP9 Config : GPU - EVGA 3080 FTW3 Ultra Gaming (Non-LHR version aka KR) CPU - Ryzen 5600X RAM - 2x8 GB 3600MHz CL16 CPU Cooler - Noctua DH15S Case - Fractal Define R5 PSU - Corsair RM1000X (1000W)
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Friday, August 06, 2021 10:10 AM
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I'm here to see if other people can share their experience with this and to hopefully get a statement from EVGA before doing anything. Go argue someplace else.
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JulienA1
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Friday, August 06, 2021 10:51 AM
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I hope someone will answer you properly soon enough. Have a good day, sorry for the offense.
Use this affiliate code to have a discount on your EVGA purchase : EV0TVV8XP9 Config : GPU - EVGA 3080 FTW3 Ultra Gaming (Non-LHR version aka KR) CPU - Ryzen 5600X RAM - 2x8 GB 3600MHz CL16 CPU Cooler - Noctua DH15S Case - Fractal Define R5 PSU - Corsair RM1000X (1000W)
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Zion98
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Friday, August 06, 2021 5:25 PM
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I know buying an over-inflated, soon-to-be-outdated piece of hardware is a gamble, but the enjoyment while it lasts is the goal. Thing is, I kinda understand where AirMax95s is coming from... the time utilized to make it work is where the frustration lies. Theoretically, it should work out of the box... The beauty of EVGA is the RMA service. YOU CAN'T BEAT IT! Although the time lost is again, frustrating. Imagine not being able to get it fixed... yikes!
Anyway, the WIN 10 Refresh took a total of 3 hours. It runs better, ie, temps are a bit lower running COD BO Cold War. Oddly enough, Warzone and Modern Warfare MP are consuming massive amounts of RAM (something may not be configured right on my end here... still work in progress) and the temps jump massively - not quite the toaster oven as before, but definitely keeps the coffee warm. Not able to play that one quite yet... too hot. (ambient temps here have been unseasonably high, which is making this worse...)
The PX1 is still losing the ability to govern the LED's using the Temperature setting (I turned off the temp mode in the main page where you scroll at the bottom portion, and I set the temp settings using the tab at the top of PX1 only. Seems to be more stable than having both toggled at the same time). Overall temps seem to track ok even after PX1 snaps.
I have not got to the undervolting yet, as was mentioned to me in Discord. Time waits for no one, and it won't wait for me... one day I'll catch up?
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Monday, August 09, 2021 12:24 AM
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Yes, it should work out of the box or at least have software updates available to fix these widespread issues. But in my experience it's always the software side of things that goes wrong with EVGA. The hardware is great but the software is always bugged. And RMA won't fix that. And I'm still waiting for an explanation as to why rev 1.0 cards are limited to 450-460W... AirMax95s
After further online investigation, I found out that 3090 FTW Ultra rev 1.0 cards do not go to 500W but only 450-460W even though the power slider goes to +119%. It's a visual performance boost!
Rev 1.0 cards apparently have a different device ID: 3982 compared to rev 0.1 cards: 3987, which means they have different bioses:
94.02.42.c0.02 latest for 3982
94.02.42.80.27 latest for 3987
So bioses in the following thread are not meant for rev 1.0 cards:
forums.evga.com/EVGA-GeForce-RTX-3090-FTW3-XOC-BIOS-m3124192.aspx
But all 3090 FTW3 Ultras should have the same specs and Jacob even says that you don't need this bios update with newer cards because they already have a 500W power limit bios. But that is not true because, yes, the slider goes to +119% on them, but not the actual power limit which is limited at 450-460W.
And if you think: well, I'm gonna try Jacob's 500W bios anyway... You can't because the device ID doesn't match and you get "No display adapters were found that are compatible with this update".
EVGA is selling 3090 FTW3 Ultra's advertised to be able to pull 500W but limit the rev 1.0 boards with a specific bios which limits the performance of these cards compared to the older ones. And it does affect performance which is outrageous and false advertising.
A few examples:
forums.evga.com/3090-FTW-power-target-not-working-450W-Brickwall-with-new-revision-JUNE-2021-m3394344.aspx
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=688
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=669
forums.evga.com/m/tm.aspx?m=3124192&mpage=232&p=674
There are more examples of this online and EVGA has yet to make an official statement about this. All I could find was responses from the community.
Now this does not solve my ICX sensors not working properly but at least I found the reason for my second point.
EDIT: I forgot to mention that users who forced flashing firmware 94.02.42.80.27 on their rev 1.0 report that their cards are able to pull the full 500W afterwards...
post edited by AirMax95s - Monday, August 09, 2021 12:31 AM
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forknmybut
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Saturday, September 11, 2021 11:44 AM
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I'm having a similar issue as well with my rev 1.0 card. All sensors show 0 degrees except GPU1. It works with GPUZ and HWInfo (the temps go up and down for all of the iCX stuff). The rev 0.1 card I'm holding onto (for cross shipping) can read ICX temps just fine with Precision X1 and other monitoring tools. I also had crazy issues not being able to control the fans properly which was resolved by writing the Hybrid BIOS then the 3090OC BIOS back onto the card but it didn't fix the iCX sensors. Hope there is a fix soon as EVGA has an almost 4k charge on my CC until it's figured out. I don't want to send my 0.1 card back unless I know this one is 100% working as my mobo doesn't have an integrated GPU and I need my workstation for work. UPDATE: Running a game fixed the iCX sensors in PX1 while the game was running. Now the temps are locked at the point the game was shut down. GPUZ continues to show the temperatures properly. Weird.
post edited by forknmybut - Saturday, September 11, 2021 1:35 PM
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AirMax95s
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Saturday, September 11, 2021 9:23 PM
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Thanks for the feedback on the ICX sensors, which again, supports the fact that this is a widespread software problem that needs to be addressed by EVGA. Just like the ~450W wall under load when it should be 500W... Do you also face this problem with your rev 1.0 card? My guess is that the rev1.0 cards suffer from rushed firmware and bios. But EVGA has yet to acknowledge that so fixes won't come anytime soon. Good job to EVGA for releasing the first gen cards (rev 0.1) which had problems and then releasing "fixed" rev 1.0 cards which have different problems! 
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forknmybut
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Saturday, September 11, 2021 10:35 PM
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Yes my 1.0 card does not hit 500W but it fixed the PCIe Slot drawing too much power. This card is going back as I can't seem to get the iCX sensors working consistently and the fans are uncontrollable. Overwriting BIOSes and forcing Precision X1 to reload new firmware fixes it until the computer wakes up from hibernation then the fans are back to 100% and uncontrollable.
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Zion98
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Re: 3090 FTW3 ICX temps missing in PrecisionX1 and MEM3 + PWR5 at 125 in HWINFO
Sunday, September 12, 2021 11:35 PM
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forknmybut
Yes my 1.0 card does not hit 500W but it fixed the PCIe Slot drawing too much power. This card is going back as I can't seem to get the iCX sensors working consistently and the fans are uncontrollable. Overwriting BIOSes and forcing Precision X1 to reload new firmware fixes it until the computer wakes up from hibernation then the fans are back to 100% and uncontrollable.
I went the extreme route as the Hybrid upgrade conversion was out of stock, and I had to do something... so I went full EK waterblock. Fixed everything. No more fans on the card, and the temps are really nice, while the PX1 tracks step for step with HWiNFO. I always had an AOI and last card was the 1080TI Hybrid which is now on the daily driver. Temps for the 3090 are comparable to the 1080Ti Hybrid. It's not for everyone, but in all honesty, I am not sure why I was so hesitant to go the custom water loop for such a long time. It took a bit of time to set up, but now it has changed how the whole system runs. Definitely able to push it without the temps freaking out and burning the toast. In fact, it won't even warm the coffee anymore! (Okay, that is not totally true, but 45 degrees under load on the GPU, and 55-60 on the CPU which is an i7-11900k at 5.3 GHz with the ambient temp being 24 degrees)
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