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1080 Ti Black Edition Backplate with Hybrid Cooler

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wanako
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2017/05/07 15:10:21 (permalink)
So I just received and am installing the hybrid cooler on my 1080 Ti Black Edition but find that I can't install the backplate. Any one know of a way to do this. Hybrid product page says that it is compatible with the Black Edition but this last part I can't put back on. Any help would be appreciated. Thanks.

CPU: Intel i7 4970K 4.7 GHz OC | MB: MSI Z97M Gaming | CPU Cooler: Corsair H80i
Memory: Mushkin Blackline 16GB 1600MHz | GPU: EVGA GTX 780 Superclocked | Sound: Creative Labs SoundBlaster Z
SSD: 1x Crucial M550 256GB M.2., 2x Crucial M4 128GB | HDD: WD Caviar Black 1TB, Seagate Barracuda 4TB | PSU: Corsair AX750 | Case: Silverstone Sugo SG-10
 

 
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    Cool GTX
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/07 15:28:19 (permalink)
    Sorry to see install is not going smooth.  What seems to be the issue ?
     
    Which hybrid cooler did you buy - part number ?   EVGA GTX TITAN X (Pascal) / GTX 1080 Ti FE HYBRID Waterblock Cooler, Cooling, 400-HY-5388-B1
     
    EVGA GTX TITAN X HYBRID Installation guide
     
    This GPU ? 1080 Ti SC Black Edition GAMING, 11G-P4-6393-KR
     
     
     
     


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    #2
    wanako
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/07 16:39:45 (permalink)
    Sorry for the lack of info. I should've been more precise. Yes, you are correct to both. That is my Cooler and GPU.
     
    The issue I'm having is that when the card is completely built with the Hybrid Cooler, the backplate screws that came with the GPU are too small in diameter to screw to the Hybrid midplate. The screws that came with the Hybrid Cooler are too wide and too short to screw the backplate to the rest of the card.
     
    I'm figuring either I'm not noticing something, the necessary screws to mount the SC Black Backplate to the Hybrid cooler were not included, or this cooler was specifically designed for FE and not fully compatible with SC Black.
     
    I hope this makes sense. Thank you.
    post edited by wanako - 2017/05/07 16:41:50

    CPU: Intel i7 4970K 4.7 GHz OC | MB: MSI Z97M Gaming | CPU Cooler: Corsair H80i
    Memory: Mushkin Blackline 16GB 1600MHz | GPU: EVGA GTX 780 Superclocked | Sound: Creative Labs SoundBlaster Z
    SSD: 1x Crucial M550 256GB M.2., 2x Crucial M4 128GB | HDD: WD Caviar Black 1TB, Seagate Barracuda 4TB | PSU: Corsair AX750 | Case: Silverstone Sugo SG-10
     

     
    #3
    wanako
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/07 23:30:10 (permalink)
    I haven't worked with a Hybrid Cooler before so the hardware is new to me and EVGA did not label any of the screws and indicate what they were for. From what I've found, the 4mm nut/screw is used to secure the PCB to the Hybrid Midplate and also act as kind of standoffs for securing the Backplate with the ridiculously tiny screws that were included. Unfortunately this is where I've come up to another roadblock where the little screws are too small for the Black Edition Backplate. They're not long enough. From what I can see, this kit is only fully compatible with the Founder's Edition and partly compatible with the SC Black.

    CPU: Intel i7 4970K 4.7 GHz OC | MB: MSI Z97M Gaming | CPU Cooler: Corsair H80i
    Memory: Mushkin Blackline 16GB 1600MHz | GPU: EVGA GTX 780 Superclocked | Sound: Creative Labs SoundBlaster Z
    SSD: 1x Crucial M550 256GB M.2., 2x Crucial M4 128GB | HDD: WD Caviar Black 1TB, Seagate Barracuda 4TB | PSU: Corsair AX750 | Case: Silverstone Sugo SG-10
     

     
    #4
    Sajin
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/08 20:48:30 (permalink)
    Have you reported your findings to evga tech support? If no, I suggest you do so. https://www.evga.com/about/contactus/
    #5
    talkischeap
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/08 21:03:29 (permalink)
    wanako
    I haven't worked with a Hybrid Cooler before so the hardware is new to me and EVGA did not label any of the screws and indicate what they were for. From what I've found, the 4mm nut/screw is used to secure the PCB to the Hybrid Midplate and also act as kind of standoffs for securing the Backplate with the ridiculously tiny screws that were included. Unfortunately this is where I've come up to another roadblock where the little screws are too small for the Black Edition Backplate. They're not long enough. From what I can see, this kit is only fully compatible with the Founder's Edition and partly compatible with the SC Black.




    Good luck.  I just finished installing the Hybrid kit onto my FE 1080 ti tonight and the instructions are a complete joke.  It skips steps and doesn't mention at all what screws to use or even tell you when screw things back together.  Luckily i could manage without any instructions at all as I troubleshoot electronics for a living and mod for fun.  But I feel bad for someone who doesn't work on this stuff at all just going in blind because EVGA isn't going to help you much at all with the shotty 1 size fits all generic instruction manual with pictures of a card you probably don't even own.  Beyond that I'm really happy with the finished product.

    Mother Board: EVGA Z97 FTW
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    #6
    wanako
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/08 21:34:19 (permalink)
    Sajin
    Have you reported your findings to evga tech support? If no, I suggest you do so. https://www.evga.com/about/contactus/

     
    Not quite yet. I wanted to make sure of a few things first before i contact them about it. I will be contacting soon though. Thanks. Hopefully this can be of future help to Black Edition owners that want to go Hybrid.
     
    talkischeap


    Good luck.  I just finished installing the Hybrid kit onto my FE 1080 ti tonight and the instructions are a complete joke.  It skips steps and doesn't mention at all what screws to use or even tell you when screw things back together.  Luckily i could manage without any instructions at all as I troubleshoot electronics for a living and mod for fun.  But I feel bad for someone who doesn't work on this stuff at all just going in blind because EVGA isn't going to help you much at all with the shotty 1 size fits all generic instruction manual with pictures of a card you probably don't even own.  Beyond that I'm really happy with the finished product.



    Yes the included instructions are not too great. I also have many years of experience with PC hardware so i was able to get through the entire process relatively easy, but that last part with the backplate left me stumped. I mean, with some of the other included screws i could've left it backplate-less, but this is a 1080 TI! I'm not going bare PCB on that, no way! lol. The cooler itself looks great and has a nice looking finish, with the exception of the missing back-plate, but overall i'm excited over completing this.

    CPU: Intel i7 4970K 4.7 GHz OC | MB: MSI Z97M Gaming | CPU Cooler: Corsair H80i
    Memory: Mushkin Blackline 16GB 1600MHz | GPU: EVGA GTX 780 Superclocked | Sound: Creative Labs SoundBlaster Z
    SSD: 1x Crucial M550 256GB M.2., 2x Crucial M4 128GB | HDD: WD Caviar Black 1TB, Seagate Barracuda 4TB | PSU: Corsair AX750 | Case: Silverstone Sugo SG-10
     

     
    #7
    BrandonS
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 12:24:29 (permalink)
    I apologize for the confusion; I will be responding to your e-mail shortly. 
    #8
    wanako
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 13:22:43 (permalink)
    EVGATech_BrandonS
    I apologize for the confusion; I will be responding to your e-mail shortly. 


    Saw your email. Thank you for your support in the matter! Hopefully this can be fixed somehow and can be of use to other buyers.



    CPU: Intel i7 4970K 4.7 GHz OC | MB: MSI Z97M Gaming | CPU Cooler: Corsair H80i
    Memory: Mushkin Blackline 16GB 1600MHz | GPU: EVGA GTX 780 Superclocked | Sound: Creative Labs SoundBlaster Z
    SSD: 1x Crucial M550 256GB M.2., 2x Crucial M4 128GB | HDD: WD Caviar Black 1TB, Seagate Barracuda 4TB | PSU: Corsair AX750 | Case: Silverstone Sugo SG-10
     

     
    #9
    timmyboy04
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 14:38:01 (permalink)
    Please keep us updated. 
    #10
    EVGA_Lee
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 14:41:53 (permalink)
    Generally, the instructions show that the backplate is not meant to be reinstalled.  Have you tried installing the kit without the backplate?  
     
    I realize that some are able to get the backplate back on (likely Founders Edition cards), but that wasn't the intention of the kit.
    #11
    skyda_Killer
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 14:48:24 (permalink)
    So is that EVGA's response? basically to not install the backplate lmao... surely there's something else that can be done 

    CPU: Intel i7 4790k @ 4.8ghz
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    #12
    timmyboy04
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 14:56:38 (permalink)
    At least the PCBs aren't green anymore 
    #13
    skyda_Killer
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 15:01:56 (permalink)
    timmyboy04
    At least the PCBs aren't green anymore 


    yeah thank god hahaha, those horrid PCBs. Remember the poo brown as well? 

    CPU: Intel i7 4790k @ 4.8ghz
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    GPU: EVGA GTX 1080Ti FTW3 
    RAM/Memory: 16GB Kingston HyperX 1866Mhz 
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    #14
    EVGA_Lee
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 15:05:04 (permalink)
    skyda_Killer
    So is that EVGA's response? basically to not install the backplate lmao... surely there's something else that can be done 

    I do realize that the instructions could be better in a variety of ways, but the instructions are clear with regards to pictures and text to finish the installation, and nowhere is it mentioned to reinstall the backplate.  Graphics card compatibility is based on the instructions given with this HYBRID Kit.
     
    Keep in mind that this HYBRID kit is based on the reference PCB of the GTX Titan X(P), which also works on the reference PCBs for GTX 1080 Ti cards.  As Jacob has mentioned elsewhere, we will be releasing a different HYBRID Kit for the GTX 1080 Ti cards, which you can currently see the design on the GTX 1080 Ti SC2 HYBRID card.  Those Kits are different in a number of ways and will allow the backplate to be used.  For what its worth in testing a number of cards here, backplates make little difference to the overall cooling with a HYBRID card/kit due to how efficiently the GPU and other areas are cooled.
    #15
    Bkral93
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 15:23:41 (permalink)
    EVGATech_LeeM
    skyda_Killer
    So is that EVGA's response? basically to not install the backplate lmao... surely there's something else that can be done 

    I do realize that the instructions could be better in a variety of ways, but the instructions are clear with regards to pictures and text to finish the installation, and nowhere is it mentioned to reinstall the backplate.  Graphics card compatibility is based on the instructions given with this HYBRID Kit.
     
    Keep in mind that this HYBRID kit is based on the reference PCB of the GTX Titan X(P), which also works on the reference PCBs for GTX 1080 Ti cards.  As Jacob has mentioned elsewhere, we will be releasing a different HYBRID Kit for the GTX 1080 Ti cards, which you can currently see the design on the GTX 1080 Ti SC2 HYBRID card.  Those Kits are different in a number of ways and will allow the backplate to be used.  For what its worth in testing a number of cards here, backplates make little difference to the overall cooling with a HYBRID card/kit due to how efficiently the GPU and other areas are cooled.




    You went out of your way to include Founder's Edition backplate bolts!!! It's not so much about thermals, it's about covering the plethora of possibilities of a short. I just installed my hybrid kit today on my SC Black and it's in an mITX case. I'm half tempted to cover the entire back with electrical tape just to prevent the chance of my GPU shorting.

    The info-graphic on the current Titan XP hybrid shows the 1080ti SC Black as compatible, nowhere does it say that we shouldn't use it and that there is an actual SC2 hybrid kit coming out.
    post edited by Bkral93 - 2017/05/09 15:25:45
    #16
    wanako
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 15:37:56 (permalink)
    EVGATech_LeeM
    Generally, the instructions show that the backplate is not meant to be reinstalled.  Have you tried installing the kit without the backplate?  
     



    Yes I have, actually. I've installed it without backplate, and while it works, I hate it. It looks horrid. The fact that I payed $700+ dollars on a top-tier GPU + $160 for the Hybrid Cooler kit, to not be able to use the backplate that came with the GPU and make it look nice and presentable, is rather absurd, wouldn't you say so? While, yes, the backplate may have no effect on the cooling capability of the kit, aesthetics are important as well. This is not a 1050 Ti or a 1060 I'm dealing with here.
     

    I realize that some are able to get the backplate back on (likely Founders Edition cards), but that wasn't the intention of the kit.


    If it wasn't the intention of the kit, then I'm confused as to the purpose of these screws:

     Thank you for your involvement in the matter, Lee. Hopefully this can be resolved in a good way for all.
    post edited by wanako - 2017/05/09 15:45:40

    CPU: Intel i7 4970K 4.7 GHz OC | MB: MSI Z97M Gaming | CPU Cooler: Corsair H80i
    Memory: Mushkin Blackline 16GB 1600MHz | GPU: EVGA GTX 780 Superclocked | Sound: Creative Labs SoundBlaster Z
    SSD: 1x Crucial M550 256GB M.2., 2x Crucial M4 128GB | HDD: WD Caviar Black 1TB, Seagate Barracuda 4TB | PSU: Corsair AX750 | Case: Silverstone Sugo SG-10
     

     
    #17
    EVGA_Lee
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 15:38:17 (permalink)
    Bkral93
     
    You went out of your way to include Founder's Edition backplate bolts!!! It's not so much about thermals, it's about covering the plethora of possibilities of a short. I just installed my hybrid kit today on my SC Black and it's in an mITX case. I'm half tempted to cover the entire back with electrical tape just to prevent the chance of my GPU shorting.

    The info-graphic on the current Titan XP hybrid shows the 1080ti SC Black as compatible, nowhere does it say that we shouldn't use it and that there is an actual SC2 hybrid kit coming out.

    It's only more recently that backplates have been included with graphics cards, rather than made available separately available for purchase as an accessory, if made available at all.  Shorts generally haven't been a concern for providing backplates; aesthetics is the predominant reason to own them, which I can understand.  It would be entirely unnecessary to put any tape on the back of your card to prevent shorting, as this is not a common or even uncommon occurrence in a PC case for graphics cards.  In general, the only time I usually see shorting is when people put way too much thermal paste on a GPU or install a waterblock or backplate without the correct thermal pads in place.
    #18
    TRClark911
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 16:54:54 (permalink)
    EVGATech_LeeM
    Generally, the instructions show that the backplate is not meant to be reinstalled.  Have you tried installing the kit without the backplate?  
     
    I realize that some are able to get the backplate back on (likely Founders Edition cards), but that wasn't the intention of the kit.




    Wow... I had no idea.  Seriously.  I just assumed it was to go back on because of all the screws that came with the kit.
     

     
    As you can see I did get the backplate on (FE card) and it wasn't even difficult... just time consuming with all the tiny backplate screws.
     
    As others have said (and we've talked about in a PM) the instructions are really lacking.  FYI to everyone reading this I had to watch the GamerNexus video to see how the card comes apart... then followed along the instructions (that were skipping steps) to get it installed and then reversed the process to get it all put back together.
     
    Took me 3 hours or so...
     
    Hopefully you're getting a lot of feedback on how the instructions can be improved.
     
    Thanks for an amazing product nonetheless!
     
    #19
    HeavyHemi
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 17:03:09 (permalink)
    talkischeap
    wanako
    I haven't worked with a Hybrid Cooler before so the hardware is new to me and EVGA did not label any of the screws and indicate what they were for. From what I've found, the 4mm nut/screw is used to secure the PCB to the Hybrid Midplate and also act as kind of standoffs for securing the Backplate with the ridiculously tiny screws that were included. Unfortunately this is where I've come up to another roadblock where the little screws are too small for the Black Edition Backplate. They're not long enough. From what I can see, this kit is only fully compatible with the Founder's Edition and partly compatible with the SC Black.




    Good luck.  I just finished installing the Hybrid kit onto my FE 1080 ti tonight and the instructions are a complete joke.  It skips steps and doesn't mention at all what screws to use or even tell you when screw things back together.  Luckily i could manage without any instructions at all as I troubleshoot electronics for a living and mod for fun.  But I feel bad for someone who doesn't work on this stuff at all just going in blind because EVGA isn't going to help you much at all with the shotty 1 size fits all generic instruction manual with pictures of a card you probably don't even own.  Beyond that I'm really happy with the finished product.




    Yes, I agree the instructions are are really bad. Fortunately for us, 1080 Ti Fe users, the only screws we *need* to use are those attaching the shroud to the mid-plate. All the other screws are the same. So I guess I have some extra...hey maybe those tiny screws I could fix my reading glasses...
     
    Edit...okay...correction here after reading the thread replies....there is the nut you need to use for the one screw on the back plate corner.  
    post edited by HeavyHemi - 2017/05/10 12:08:31

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    #20
    suby4me
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 20:04:07 (permalink)
    I watched a couple of youtube videos of the hybrid installation kits to make sure I knew what I was doing. The instructions did miss some parts but with the videos I knew what to do without referring the manual. I used most of the new screws, but I have one screw left over. It's a long one that is used to hold the back plate. Only one of the screws went in while the other just hovered in the hole. 
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    TRClark911
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 20:10:16 (permalink)
    suby4me
    I watched a couple of youtube videos of the hybrid installation kits to make sure I knew what I was doing. The instructions did miss some parts but with the videos I knew what to do without referring the manual. I used most of the new screws, but I have one screw left over. It's a long one that is used to hold the back plate. Only one of the screws went in while the other just hovered in the hole. 




    Welcome to the forums suby4me.
     
    It's funny you mention that because that's EXACTLY what happened to me.  I was like "what's the deal here??" when the last screw was just hovering in the hole.  It's good to know I'm not losing my mind and this is another (minor) issue with the hybrid kit.
     
    The backplate is nice and secure with all the rest of the screws... missing one corner screw isn't anything I've lost sleep over but it's good to know it wasn't a screwup on my end.
    #22
    suby4me
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 20:12:18 (permalink)
    TRClark911
     
    Welcome to the forums suby4me.
     
    It's funny you mention that because that's EXACTLY what happened to me.  I was like "what's the deal here??" when the last screw was just hovering in the hole.  It's good to know I'm not losing my mind and this is another (minor) issue with the hybrid kit.
     
    The backplate is nice and secure with all the rest of the screws... missing one corner screw isn't anything I've lost sleep over but it's good to know it wasn't a screwup on my end.




    Thanks! Yeah I literally stared for a bit and said, well I got a majority in there and its not falling off so all is good lol. 
    #23
    {a}a{r}o{n}
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/09 20:54:12 (permalink)
    Haha, i would have just set it on top and called it done
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    bswope35
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/10 10:33:06 (permalink)
    Were you able to get the SC Black backplate working with the hybrid kit? If not, others seem to confirm that the backplate for the FE can be used after installing the hybrid kit. Are there any downsides to going that route? I've been holding off on a step-up to see if the SC Black shows up on the list, but I've also been eyeing the hybrid kit as well.
     
    If the FE works better with the hybrid kit I'll probably just step-up to that and pick up a kit. It may be vain, but I have a windowed case and I can't bring myself to run such a high-end GPU without a backplate. I'm honestly surprised to hear that the intention was to leave it off.

     
     
     
     
    #25
    TRClark911
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/10 11:45:36 (permalink)
    bswope35
    Were you able to get the SC Black backplate working with the hybrid kit? If not, others seem to confirm that the backplate for the FE can be used after installing the hybrid kit. Are there any downsides to going that route? I've been holding off on a step-up to see if the SC Black shows up on the list, but I've also been eyeing the hybrid kit as well.
     
    If the FE works better with the hybrid kit I'll probably just step-up to that and pick up a kit. It may be vain, but I have a windowed case and I can't bring myself to run such a high-end GPU without a backplate. I'm honestly surprised to hear that the intention was to leave it off.




    I haven't experienced any downsides to the FE + hybrid kit.
     
    If you're stepping up like I did it really shouldn't be a difficult choice.
    #26
    HeavyHemi
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/10 12:14:19 (permalink)
    bswope35
    Were you able to get the SC Black backplate working with the hybrid kit? If not, others seem to confirm that the backplate for the FE can be used after installing the hybrid kit. Are there any downsides to going that route? I've been holding off on a step-up to see if the SC Black shows up on the list, but I've also been eyeing the hybrid kit as well.
     
    If the FE works better with the hybrid kit I'll probably just step-up to that and pick up a kit. It may be vain, but I have a windowed case and I can't bring myself to run such a high-end GPU without a backplate. I'm honestly surprised to hear that the intention was to leave it off.


    The FE back plate fits exactly as when it was originally installed. All the screws and stand offs are identical and you can reuse the original or the supplied screws. The exception is the nut that is used on the one corner  because the Hybrid plate doesn't have a threaded hole there (where you reattach the bracket) and the screws you will use to attach the shroud.

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    #27
    wmmills
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/10 12:32:35 (permalink)
    Wow, that's kinda crappy. I hate the look of gcards without backplates too. Man, I have a ton of screws.... I could wing it and try testing some on my card but theres no guarantee they will fit the same etc.... for yours. Youd think EVGA could throw 10 of the correct screws in a envelope and mail them to ya, that's a pretty easy customer service fix. Unless they don't have the correct screws either?!?!?

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    #28
    TRClark911
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/10 12:36:01 (permalink)
    The FE back plate fits exactly as when it was originally installed. All the screws and stand offs are identical and you can reuse the original or the supplied screws. The exception is the nut that is used on the one corner because the Hybrid plate doesn't have a threaded hole there (where you reattach the bracket) and the screws you used to attach the shroud.
     
    Yeah OP that's another thing that was conveniently left out of any instructions.  I only found out yesterday that there was a reason the last corner screw wouldn't grab any threads.
     
    LOL
     
    Not a big deal either way... the backplate is secure nonetheless.  Plenty of other screws holding it all together.
     
    #29
    bswope35
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    Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/10 17:07:09 (permalink)
    Thanks for confirming. It seems like stepping up to the FE and grabbing a hybrid kit is definitely my best option.

     
     
     
     
    #30
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