EVGA

1080 Ti Black Edition Backplate with Hybrid Cooler

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bswope35
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 11:08:06 (permalink)
EVGATech_LeeM
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So is that EVGA's response? basically to not install the backplate lmao... surely there's something else that can be done 

I do realize that the instructions could be better in a variety of ways, but the instructions are clear with regards to pictures and text to finish the installation, and nowhere is it mentioned to reinstall the backplate.  Graphics card compatibility is based on the instructions given with this HYBRID Kit.
 
Keep in mind that this HYBRID kit is based on the reference PCB of the GTX Titan X(P), which also works on the reference PCBs for GTX 1080 Ti cards.  As Jacob has mentioned elsewhere, we will be releasing a different HYBRID Kit for the GTX 1080 Ti cards, which you can currently see the design on the GTX 1080 Ti SC2 HYBRID card.  Those Kits are different in a number of ways and will allow the backplate to be used.  For what its worth in testing a number of cards here, backplates make little difference to the overall cooling with a HYBRID card/kit due to how efficiently the GPU and other areas are cooled.




Lee, thanks for jumping in on this thread to help clear up some of the confusion. I had a hybrid kit on the way in case I was stuck with a 1080 Ti FE card, but I applied for the 1080 Ti SC Black step-up as soon as I saw it was available on the list. This leaves me with an SC Black on the way and a 1080 Ti hybrid kit that will not work with the backplate. Can you confirm if this is simply incompatible or if it is just a matter of sourcing different sized screws/hardware? Also, is there any more information coming on the different HYBRID kit you alluded to? If it is based on the SC2 design, will it work with the SC Black? If so, I'll simply return the current kit and wait for the new revision.

 
 
 
 
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 11:46:34 (permalink)
Do all the holes line up for the back plate on the black edition if so all we need to new screws to connect the blackplate.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 12:02:24 (permalink)
I am not certain if they line up properly or not, but OP might be able to confirm. I am still in queue for the SC Black step-up and my Hybrid kit is unopened. Based on OP's original posts, it does seem to indicate all the mounting holes line up and it was a matter of the included hardware not being correct. I am hoping it is only a matter of finding the correct size screw but I was trying to confirm that prior to opening up the hybrid kit or keeping it beyond my return window (depending on how long the step-up queue lasts).

 
 
 
 
#33
wanako
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 13:03:41 (permalink)
dlomond
Do all the holes line up for the back plate on the black edition if so all we need to new screws to connect the blackplate.



Yes, all the screw holes align correctly, it's just a matter of having longer screws, from what I can see.
 
Or you can go and modify the ICX backplate by digging into the screw holes to make them deeper.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 13:23:03 (permalink)
so all we need is new screws that is not hard.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 13:27:40 (permalink)
EVGATech_LeeM
 
  As Jacob has mentioned elsewhere, we will be releasing a different HYBRID Kit for the GTX 1080 Ti cards, which you can currently see the design on the GTX 1080 Ti SC2 HYBRID card. Those Kits are different in a number of ways and will allow the backplate to be used.  


 
When can we expect this? I just got the Black Edition and would like to order one, but if this is coming out soon i'm not going to order the one OP did. 
post edited by zamardii12 - 2017/05/12 13:30:53
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 13:31:51 (permalink)
Good luck getting an ETA about anything from EVGA. If it's not on their site, it doesn't exist.
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 13:49:54 (permalink)
we don't need a new cooler just longer bolts.this is a easy fix.
 
 

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 13:51:26 (permalink)
Just have to find out what size and how long and then where to get them.
post edited by dlomond - 2017/05/12 13:59:21

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 16:42:43 (permalink)
My coolers will be here on Tuesday but just enter to step up so it will be a while before I get to play with the black edition. Have anyone call tech support and see if we can find the right screws.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 18:35:34 (permalink)
I was in contact with Customer Support via email about the issue and they told me they will get back to me in 2-3 business days. Which should be today, but since it's already end-of-day in California (i know because i'm going home from work now lol) I doubt I'll be hearing back today. Maybe Monday, meh it's kinda whatever at this point.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/12 18:52:37 (permalink)
I am in eager anticipation of their response. I also have the hybrid kit and a 1080Ti SC Black on order.
I could see buying some new screws for it.


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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/13 07:53:01 (permalink)
Yeah, I am in a kind of similar dilemma, I have already bought the Hybrid Kit and I am in the queue for the FE, but after finding out about the step up to the Black Edition and the fact that I am still within my 90 days I am eager to know if the back plate can be attached. If it can, I will cancel my current step up and re queue for the black.
 
Either way, I would definitely prefer to have the back plate installed.
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/13 08:00:36 (permalink)
It is only screws so Yes it will work we need longer screws.just have to go to the store and get some.if I had the cards I would had this fixed so I will have to wait to see what wanako says.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/13 11:02:10 (permalink)
Keep us posted when you hear back from support. I'm sure evga knows the hardware included with both the kit and the SC Black. This should be a simple matter for them to provide an answer on what size screws would be required to make this work.

 
 
 
 
#45
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/13 14:24:19 (permalink)
Would the original backplate screws work?
That seems like an option to test out.


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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/13 15:09:40 (permalink)
ipkha
Would the original backplate screws work?
That seems like an option to test out.

No, because, while they are long enough, they're too thin to mate with the threads on the Hybrid Cooler midplate.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/13 18:34:59 (permalink)
wanako
ipkha
Would the original backplate screws work?
That seems like an option to test out.

No, because, while they are long enough, they're too thin to mate with the threads on the Hybrid Cooler midplate.


I haven't even opened up my kit yet since I'm still in the step up queue, but am I correct in assuming the kit included screws for the backplate to midplate? I am guessing those are the ones you mentioned were too short. Are they also too thick to make it through the holes on the backplate?

If they do fit the holes but are simply too short, it seems like we just need evga to either provide that size screw (only longer) or at least let us know what size we need to go out and buy.

 
 
 
 
#48
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/13 18:38:38 (permalink)
What are you doing for VRM and memory cooling?


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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/14 05:53:07 (permalink)


Wow... I had no idea.  Seriously.  I just assumed it was to go back on because of all the screws that came with the kit.
 

 
As you can see I did get the backplate on (FE card) and it wasn't even difficult... just time consuming with all the tiny backplate screws.
 
As others have said (and we've talked about in a PM) the instructions are really lacking.  FYI to everyone reading this I had to watch the GamerNexus video to see how the card comes apart... then followed along the instructions (that were skipping steps) to get it installed and then reversed the process to get it all put back together.
 
Took me 3 hours or so...
 
 
 
Hopefully you're getting a lot of feedback on how the instructions can be improved.
 
Thanks for an amazing product nonetheless!
 




I had to do the same exact thing and I also put the FE backplate back on, used the same video too! the instructions are "correct" they just lack some detail in a few places.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/15 10:55:02 (permalink)
I tried emailing support to get some follow up information on the SC Black backplate compatibility with the current hybrid kit, or if there was more information regarding an updated hybrid kit (not surprised they can't comment on that). Unfortunately, I think the support representative that responded either misunderstood or was confused. The full response to my request was the following:
 
Thank you for contacting us here with that information. I'm taking a look at the SC Gaming Black Edition on the step up list. The SC Black Edition is using an ICX Cooler, which would make it a custom PCB as it has the 9 thermal sensors added (larger PCB). The Hybrid kit that you've purchased is made for the reference designs and not Custom PCB's. In short, it's not supported at the moment, you can try if you'd like. Please keep in mind that any modifications done to the card may cause you to void the warranty if damages were to occur during the process.  

As reference to Lee's posts by Jacob, we do not have any further information about products that have yet to be released. Once again, I do apologize about the inconveniences that you're receiving. If you've recently stepped up to the 1080 Ti SC Black Edition, this Hybrid cooler for the 1080 Ti Founders Edition will not fit properly. 
 
The above information seems to be incorrect as we know the SC Black does not have the ICX sensors or technology. We also know that the kit itself fits the card fine (and is listed as compatible on the product page), but that the SC Black backplate does not fit with the included hardware. From the information in this thread, I think we have it narrowed down to simply needing a different sized screw, but it would be nice if someone from EVGA could confirm/deny that and let us know which size we should be looking for.
 
I believe OP was also in contact with support and hopefully he can get some better information, or maybe someone from EVGA can chime in since a handful of people here voiced interest in fitting an SC Black with a hybrid kit. I would hate to return the kit if all I need to make the backplate work is some new screws.
 
Regardless, I'm just glad we got the option to step up to the SC Black. The hybrid kit was purchased when I thought I was going to be getting the FE, and I'm sure the ICX cooler will work fine if the hybrid kit doesn't work out.

 
 
 
 
#51
wanako
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/15 13:00:45 (permalink)
Yeah, I haven't gotten anything back yet, so I'm figuring it may be a lost cause? Don't know. Since EVGA seems to be going silent, it'll have to be about just finding and using longer screws. The only downside to that is that the standoffs used to mount the PCB to the Hybrid Midplate raise the backplate by a few millimeters, adding to the thickness of the card, which may cause issues with some tower CPU coolers. Black Edition backplate also comes with thermal pads that make contact with the PCB, but when mounted to the standoffs that come with the Hybrid Cooler, there will be a bit of a gap. I'd say about a millimeter or two, but enough to render the thermal pads useless.
 
 
post edited by wanako - 2017/05/15 13:06:08

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#52
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/15 13:10:41 (permalink)
Can't you just put the blackplate on the back side of the card and find longer screws without the cap. Or do u need to use the standoff.i can't wait till I get the cards.

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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/15 13:15:16 (permalink)
Or can we cut the standoff off

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#54
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/15 17:34:54 (permalink)
So it looks like we need longer screws and thicker thermal pads. Might be better to leave the backplate off.


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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/15 19:33:26 (permalink)
so if the stand off where shorter would it work then.Need to sand one down and see it it would work.

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#56
dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/19 22:12:01 (permalink)
any info how to install the backplate yet.
 

Lian Li O11 Dynamic XL
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bswope35
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/20 08:29:55 (permalink)
dlomond
any info how to install the backplate yet.
 




Unfortunately, it may be more hassle than it is worth. At minimum, it looks like new screws and thicker pads would be needed and even then no guarantees. I started looking into alternatives like fitting on a custom backplate from somewhere like V1 Tech, but honestly it doesn't seem worth it.
 
I have a feeling the ICX cooler will perform at least as well as the FTW2 I have so the only thing the hybrid kit gives me is quieter operation under load and possibly a very slight increase in sustained boost clock. With the hints of an SC2 style hybrid kit on the horizon, it may be better to wait and see if that will also be compatible with the SC Black. The PCBs seem to be the same size and fairly similar, but I don't know if the additional sensors and fuse on the SC2 will be enough to make the new kit incompatible with the reference/SC Black boards.
 
At this point, I'm probably just going to eat the shipping costs and return the kit that I have. If I'm not happy with noise and temps once I receive the card, I'll look into alternatives then.

 
 
 
 
#58
PeterFreeman
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/21 08:53:55 (permalink)
Well, my 1080 TI FE was approved and seeing I have the hybrid kit here I'm just going to go with it. The difference between the black and the FE is going to be negligible/non existent with the hybrid cooler any ways and I much rather have the back plate on for cosmetic reasons.
#59
dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler 2017/05/21 13:04:37 (permalink)
i am getting the black one i have to see if i can use the screws from the black editon to put the black plate on. Don't know if anyone try that?

Lian Li O11 Dynamic XL
Gigabyte X570 Master
Ryzen 9 5900X
G.SKILL TridentZ RGB Series 32GB DDR4 3600 (F4-3600C16D-32GTZR)
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970 EVO NVMe M.2 PCIe 2TB
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Samsung 840 Pro Series 512GB SSD
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6TB IronWolf HDD, SATA III
H150i RGB PRO XT 360mm Radiator Extreme Liquid Cooler
Creative Sound Blaster ZxR PCIe Sound Card
Corsair AX1200 Power Supply
LL120 RGB 120mm Dual Light Loop White RGB LED PWM Fan ( 9 Fans)
iCUE Commander PRO
Predator XB271HU 27in Widescreen IPS LED LCD w/ G-SYNC
Siberia v2 CS:GO Edition Headset
Creative Inspire 5.1 5300 speakers
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#60
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