joneffingvo
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Hey guys, just got my z690 dark yesterday and everything has been great. However, today I loaded up hwinfo64 and the whea tab at the bottom caught my eye because the errors kept jumping up every second. Opened up event viewer, and it confirmed that every couple of seconds i was getting the Event 17 error/warning. Never had this issue on my Z690 Apex before so naturally i thought maybe my Gen 4 riser/cable went bad. Plugged my 3090 directly into the board and as soon as windows started i had 1500 errors in hwinfo64 and now it jumps 50+ errors a second. Odd thing is computer is rock solid with no BSOD's, hangs, or reboots. Also scored my highest score in 3dmark  . I've also tried clearing/resetting cmos and booting it stock but i'm still getting the error(s). ***Currently running V1.10 bios***
post edited by joneffingvo - 2022/05/06 11:00:30
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Sajin
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Re: event 17 whea-logger
2022/05/06 10:41:57
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If anything is oc’d that could be the issue. If nothing is oc’d it could be a bios issue.
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joneffingvo
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Re: event 17 whea-logger
2022/05/06 10:59:03
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Sajin
If anything is oc’d that could be the issue. If nothing is oc’d it could be a bios issue.
Afterwards, I reseted/cleared CMOS and booted into windows (left everything stock didn't touch a thing in bios) and I was still greeted with the event 17 error. Currently running v1.10
post edited by joneffingvo - 2022/05/06 11:00:49
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Sajin
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Re: event 17 whea-logger
2022/05/06 11:15:19
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☄ Helpfulby joneffingvo 2022/05/06 12:43:44
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joneffingvo
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Re: event 17 whea-logger
2022/05/06 12:43:41
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Thanks for this! So, pretty much just wait for a bios update. Should i open a ticket or anything?
post edited by joneffingvo - 2022/05/06 12:47:17
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B0baganoosh
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Re: event 17 whea-logger
2022/05/06 14:10:59
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joneffingvo
Thanks for this! So, pretty much just wait for a bios update. Should i open a ticket or anything?
I would make sure Lee sees that you're having an issue. That way he can make sure its on the BIOS team's radar and ask you any pertinent questions. You can't PM yet, so I'd say go into the BIOS thread, and write up a message about what you're seeing. You can probably copy and paste. Normally I'd say put a link from that thread to this thread, but you can't do links yet either. At 10 posts, you can do many things lol.
6Q6CPFHPBPCU691 is a discount code anyone can use. i9 13900k - EVGA Z690 Classy - Nvidia RTX 4090 FE - G.Skill 32GB DDR5-6000 - WD SN850 2TB NVMe Gen4 - Be Quiet! Straight Power 12 1200W - Be Quiet! Dark Base 900 Pro. MO-RA3 420 Pro. Dark Palimpsest MODS RIGS post for build notes.
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Sajin
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Re: event 17 whea-logger
2022/05/06 23:17:11
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joneffingvo
Thanks for this! So, pretty much just wait for a bios update. Should i open a ticket or anything?
If you're getting the exact same error I would open a ticket about it as the bios could very well be the issue. Whea errors can also be caused by unstable hardware.
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Braegnok
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Re: event 17 whea-logger
2022/05/07 03:59:55
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joneffingvo
Hey guys, just got my z690 dark yesterday and everything has been great. However, today I loaded up hwinfo64 and the whea tab at the bottom caught my eye because the errors kept jumping up every second. Opened up event viewer, and it confirmed that every couple of seconds i was getting the Event 17 error/warning. Never had this issue on my Z690 Apex before so naturally i thought maybe my Gen 4 riser/cable went bad. Plugged my 3090 directly into the board and as soon as windows started i had 1500 errors in hwinfo64 and now it jumps 50+ errors a second.
Odd thing is computer is rock solid with no BSOD's, hangs, or reboots. Also scored my highest score in 3dmark . I've also tried clearing/resetting cmos and booting it stock but i'm still getting the error(s).
***Currently running V1.10 bios***
I had similar issue, installing Chipset Driver fixed it for me. When installing drivers under chipset I installed Intel Management Engine Interface,.. needed to expand dropdown menu show all, and at the bottom of the list was Intel Chipset Driver,.. after installing Intel Chipset Driver the Event 17 errors was fixed.
post edited by Braegnok - 2022/05/13 13:56:27
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joneffingvo
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Re: event 17 whea-logger
2022/05/07 06:58:47
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Braegnok
joneffingvo
Hey guys, just got my z690 dark yesterday and everything has been great. However, today I loaded up hwinfo64 and the whea tab at the bottom caught my eye because the errors kept jumping up every second. Opened up event viewer, and it confirmed that every couple of seconds i was getting the Event 17 error/warning. Never had this issue on my Z690 Apex before so naturally i thought maybe my Gen 4 riser/cable went bad. Plugged my 3090 directly into the board and as soon as windows started i had 1500 errors in hwinfo64 and now it jumps 50+ errors a second.
Odd thing is computer is rock solid with no BSOD's, hangs, or reboots. Also scored my highest score in 3dmark . I've also tried clearing/resetting cmos and booting it stock but i'm still getting the error(s).
***Currently running V1.10 bios***
You can try this fix. First confirm you have correct chipset driver and graphics card drivers installed.
I had the exact same issue, installing correct Chipset Driver fixed it for me.
When installing drivers under chipset I installed top driver which was Intel Management Engine Interface,.. needed to expand dropdown menu show all, and at the bottom of the list was Intel Chipset Driver,.. after installing Intel Chipset Driver the Event 17 errors was fixed.
The drivers i downloaded were from the EVGA website so i'm assuming they're correct
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Gadfly
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Re: event 17 whea-logger
2022/05/09 11:57:20
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What device is causing the issue specifically? It will be in the details of the error in event log.
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joneffingvo
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Re: event 17 whea-logger
2022/05/09 11:58:31
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Gadfly
What device is causing the issue specifically? It will be in the details of the error in event log.
"A corrected hardware error has occurred. Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express) Primary Bus:Device:Function: 0x0:0x1C:0x5 Secondary Bus:Device:Function: 0x0:0x0:0x0 Primary Device Name:PCI\VEN_8086&DEV_7ABD&SUBSYS_00000000&REV_11 Secondary Device Name:"
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Gadfly
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Re: event 17 whea-logger
2022/05/09 12:16:18
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OK, try this: Download this driver from EVGA (even if you already have it downloaded, let's be sure) cdn.evga.com/driver/Z690/E699/Chipset.zip (add https:// to the front) Install the driver, and reboot. If you are still getting WHEA 17, then try this: Open device manager, expand system devices and look for "Intel PCI Express Root Port". Double click the one that says "port 6" It should look like this:  Verify the name and driver verson
post edited by Gadfly - 2022/05/09 12:17:58
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joneffingvo
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Re: event 17 whea-logger
2022/05/09 12:25:35
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Gadfly
OK, try this:
Download this driver from EVGA (even if you already have it downloaded, let's be sure)
cdn.evga.com/driver/Z690/E699/Chipset.zip (add https:// to the front)
Install the driver, and reboot.
If you are still getting WHEA 17, then try this:
Open device manager, expand system devices and look for "Intel PCI Express Root Port". Double click the one that says "port 6" It should look like this:
Verify the name and driver verson
Did everything you said and still errors :( 
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Gadfly
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Re: event 17 whea-logger
2022/05/09 12:43:18
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Is your GPU the only device plugged into the PCI-E slots? Any nvme SSD's?
OK, double click on each of the root ports, double click, and select "uninstall from my system"; then reboot. If it continues to generate WHEA 17 then you will have to identify exactly what device causes the issue and/or try a different GPU without the riser cable.
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joneffingvo
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Re: event 17 whea-logger
2022/05/09 12:55:51
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Correct, 1 3090 and 2 nvme’s installed. I tried with and without riser cable and still get WHEA error's. Will try uninstalling the drivers like you mentioned.
post edited by joneffingvo - 2022/05/09 13:05:47
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joneffingvo
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Re: event 17 whea-logger
2022/05/09 13:11:48
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Gadfly
Is your GPU the only device plugged into the PCI-E slots? Any nvme SSD's?
OK, double click on each of the root ports, double click, and select "uninstall from my system"; then reboot. If it continues to generate WHEA 17 then you will have to identify exactly what device causes the issue and/or try a different GPU without the riser cable.
Uninstalled all the root port driver's, rebooted and still getting errors. At this point i think it's something with my bios.
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Gadfly
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Re: event 17 whea-logger
2022/05/10 02:18:02
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I doubt it is your bios.
If you reset to defaults it is not a setting, and you are having the same behavior on both 1.09 and 1.10 others are not getting the same error it is not a bug or error in the bios.
It also isn't intel's driver, as we both have the same driver versions.
Which leaves us a few options to explore in terms of settings and software for your PCI-E devices, or the board is defective, and you will need to RMA it.
1. Remind me, what GPU is this? Is it a PCI-e gen 4 or gen 3? Does it support resizable BAR?
2.) What nvme drives are installed?
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Sajin
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Re: event 17 whea-logger
2022/05/10 04:08:08
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Could be a bios bug that only affects certain hardware configs.
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joneffingvo
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Re: event 17 whea-logger
2022/05/10 06:59:19
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Gadfly
I doubt it is your bios.
If you reset to defaults it is not a setting, and you are having the same behavior on both 1.09 and 1.10 others are not getting the same error it is not a bug or error in the bios.
It also isn't intel's driver, as we both have the same driver versions.
Which leaves us a few options to explore in terms of settings and software for your PCI-E devices, or the board is defective, and you will need to RMA it.
1. Remind me, what GPU is this? Is it a PCI-e gen 4 or gen 3? Does it support resizable BAR?
2.) What nvme drives are installed?
1. Asus Strix 3090 OC Edition 2. 2 Samsung 970 Evo Plus in Slot 1 and 2 on the motherboard
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Jomama22
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Re: event 17 whea-logger
2022/05/12 06:30:05
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☄ Helpfulby joneffingvo 2022/05/12 07:28:36
I am getting the same spam of whea 17s on a new Z690 Dark as well, same port (#6 - 7ABD), received Tuesday.
Tried all bios', no change. Same-ish setup, 3090, 2 nvme (though WD black and sabrent, 1TB 2TBb, respectively). Tried disabling 2nd nvme, no change.
These are a pretty widespread issue affecting all manufacturers in some capacity on z690 (though the amount of users who actually have the issue seems somewhat low).
Came from a z690 apex, same everything, no issues on that board.
It appears to be related to PEG - ASPM (link power management/state) but unfortunately, there are 0 user changeable settings in bios to change any ASPM settings, unlike every other motherboard manufacturer.
A bios update is needed to correct this issue or an RMA (which is not something I would prefer to do for obvious reasons).
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joneffingvo
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Re: event 17 whea-logger
2022/05/12 07:28:47
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Glad to see i'm not the only one affected by this!
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Jomama22
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Re: event 17 whea-logger
2022/05/12 08:56:34
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joneffingvo
Glad to see i'm not the only one affected by this!
Yup. It doesn't actually seem as though it is related to the GPU slot nor nvme drives. I can't seem to trace exactly what pcie device may be the issue but as a workaround, go ahead and disable the rootport in device manager->system devices->Intel(R) PCI Express Root Port #6 - 7ABD-> right click and disable device. This will stop the whea 17's. I can't see any change in what may be disabled, nothing on my end has stopped working
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Sajin
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Re: event 17 whea-logger
2022/05/12 11:59:36
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Gotta love those bios bugs.
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joneffingvo
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Re: event 17 whea-logger
2022/05/13 11:16:10
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Lee just provided me with a BETA bios and the problem has been fixed!!!
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Sajin
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Re: event 17 whea-logger
2022/05/13 11:27:55
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Jomama22
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Re: event 17 whea-logger
2022/05/13 12:36:44
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Was about to post that the issue is coming from the sata controller (I don't have any data drives connected so probably why I didn't see any issue when disabling).  But also that my whea's are now gone with the pcie Root Port enabled...Not entirely sure how or why (nothing changed on my end) soooo lol
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joneffingvo
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Re: event 17 whea-logger
2022/05/13 13:58:49
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Jo, what revision board do you have? Bottom left corner where aux pcie it should be listed.
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Jomama22
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Re: event 17 whea-logger
2022/05/13 14:02:22
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joneffingvo
Jo, what revision board do you have? Bottom left corner where aux pcie it should be listed.
1.2.0
post edited by Jomama22 - 2022/05/13 16:24:52
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CraptacularOne
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Re: event 17 whea-logger
2022/05/13 15:22:59
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Jomama22
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Re: event 17 whea-logger
2022/05/13 16:28:28
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CraptacularOne
Gigabyte announced a recall of their Z690 AORUS Ultra for what sounds like a very similar error.
https://www.tomshardware.com/news/Gigabyte-Z690I-Aorus-Ultra-Motherboard-recall
Is EVGA certain their WHEA error isn't as bad as this?
I mean, myself and the OP are the only ones to report it. Mine has just kinda vanished, more or less, and OPs was solved by a beta bios. Also, our cases seem to be related to the sata controller so at least it's not related to the pcie slots or nvme drives, which is much worse in my opinion.
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