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Lockedchanged from KR vs KL with LHR - I do not want to downgrade my hash.

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sambeckett
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2021/06/29 11:26:48 (permalink)
I received an email,
 
"This email is to notify you that there has been a change to your Step-Up status. You previously submitted a Step-Up request for 10G-P5-3897-KR, but due to ongoing product availability and in accordance with the EVGA Step-Up Terms & Conditions, your Step-Up product has been changed to 10G-P5-3897-KL, which features NVIDIA LHR.
These cards offer the same gaming performance, but with reduced cryptomining performance (Ethereum). The products are identical in every other way. To learn more about NVIDIA LHR, click here.

EVGA has taken these steps to increase availability and speed up the Step-Up process for gamers looking to upgrade their graphics card. If you have any questions about this email, please contact EVGA Customer Service."
 
I don't want LHR..
 
I want to stay in the KR queue.
 
I paid $50 to extend my warranty so I could buy the 10G-P5-3897-KR, now your going to make me buy something I DONT want.
 
 
How do we fix this?
 
-- ISSUE FIXED by the awesome support team! thank you
post edited by sambeckett - 2021/06/29 15:54:43


#1

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    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:28:44 (permalink)
    Maybe email Nvidia and ask them to make more 
    #2
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:32:43 (permalink)
    Yea, I don't want any LHR card, the resale value of those cards are 1/2 of what I originally signed up for.
     
    I not going to spend money $1500 on a GPU that has software limiters that makes them slower.
     
    If you can't return me to the original non-LHR queue, can we get a refund on the warranty that I didn't want but was required to buy?
     
     


    #3
    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:35:56 (permalink)
    I'm not EVGA but you aren't required to by extended warranty to step up lol.
    #4
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:37:09 (permalink)
    bczosek
    I'm not EVGA but you aren't required to by extended warranty to step up lol.




    Yes, you are if
     
    CONDITIONS TO QUALIFY FOR STEP-UP:If you should happen to miss your 14-day registration window on your qualifying 3 Year Warranty product, then you will need to purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option.
    Your Extended Warranty and Advanced RMA (EAR) purchases now transfer to your new Step-Up product.


    #5
    RainStryke
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:37:40 (permalink)
    There is a link in the bottom of that e-mail that will take you to a page where you can change it back to the KR. Good luck!

    EVGA
    This email is to notify you that there has been a change to your notification queue status. You previously signed up to be notified when 10G-P5-3897-KR became available, but due to ongoing product availability, you have been moved to the notification queue for 10G-P5-3897-KL, which features NVIDIA LHR. These cards offer the same gaming performance, but with reduced cryptomining performance (Ethereum). The products are identical in every other way. To learn more about NVIDIA LHR, click here.

    EVGA has taken these steps to increase availability and speed up the queue for gamers looking to purchase a graphics card. Your notification queue position remains the same. However, if you wish to remain in the notification queue for 10G-P5-3897-KR you may "opt out " of this move; you will be once again placed back in the notification queue with your previous sign-up time. Please note that EVGA strongly recommends against opting out, because there is no ETA for availability and no guarantee that your order will be fulfilled for your original part number. Moreover, once you opt out, you may neither request to be placed back in the queue for 10G-P5-3897-KL, nor request an order notification for 10G-P5-3897-KL; you may only be in one queue at a time.

    If you still wish to opt out of the move to 10G-P5-3897-KL, please click here. If you have any questions about this email, please contact EVGA Customer Service prior to taking any action.

     

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    #6
    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:38:51 (permalink)
    So you missed the 14 day registration, which is your fault.
     
    #7
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:39:14 (permalink)
    RainStryke
    There is a link in the bottom of that e-mail that will take you to a page where you can change it back to the KR. Good luck!

     
    not true, that is for the notification queue status.  for buying new cards.
     
    I'm talking about the step-up program, for people to trade old cards in for faster.
     
    They did not grant the same option.


    #8
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:42:20 (permalink)
    bczosek
    So you missed the 14 day registration, which is your fault

     
    I didn't mind buying the warranty IF I got what I originally asked for, I purchased 2 of them.
     
    What I mind is the bait and switch.  I don't want a downgraded LHR.
     
    So I request if I can't get what I was originally promised (which I can wait for as long as needed, ) then I should be able to get a refund on the warranty I only purchased for the trade up.





    #9
    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:45:35 (permalink)
    Email EVGA and ask them for a refund on the warranty then? 
    #10
    RainStryke
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:46:55 (permalink)
    Then I would let them know here:
    https://www.evga.com/support/suggestions.asp

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    #11
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:48:14 (permalink)
    bczosek
    Email EVGA and ask them for a refund on the warranty then? 




    thanks, I already did.
     
    Why didn't they give everyone the same option they did with the notify new purchase queue?  I already switched my 5x Sept 2020 notifications back from LHR to KR.

    Bait and switch is against the law.  People don't realize what resale value they are losing by accepting the lesser card.


    #12
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:51:31 (permalink)
    RainStryke
    Then I would let them know here:
    https://www.evga.com/support/suggestions.asp




    I will do that also.  Plus everyone else reading this thread & upset about the change please also speak up!
    thanks!
     
    its called "90 DAY STEP UP PROGRAM - Protect Your Investment."   Investment != LHR, that is a loss in Investment..
     
    A 3080 TI is worth less then a 3070 or 3080 due to having LHR.  
     
    Step-up is a BAD Investment.
     
     


    #13
    KevinDontDance
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 11:59:32 (permalink)
    From the Step-Up page:
     
    "EVGA reserves the right to modify the wait-list queue from one Step-Up product to another Step-Up product without warning or notification. Although entering the Step-Up queue within the 90-day window generally guarantees the ability to purchase a Step-Up product, due to material shortages, unexpected changes to product availability, or other factors out of EVGA’s control, EVGA reserves the right to move customers in queue for one Step-Up product to the next closest Step-Up product or newly available Step-Up product, at EVGA’s discretion. EVGA does not guarantee that the replacement Step-Up product will be identical in performance and features. Customers will be responsible for any difference in price between the previous and new Step-Up products, if any. In such situations, EVGA will attempt to respect the wait-list order of the previous Step-Up product before processing new Step-Up requests. EVGA will not provide a rain-check for a different part number, allow extensions beyond the original 90-day window, allow the customer to change into a different Step-Up queue, or allow a direct purchase of the product in lieu of completing the Step-Up process.
     
    EVGA reserves the right to cancel a customer’s Step-Up at any time and for any reason.
     
    EVGA reserves the right to change the terms of the Step-Up program at any time without notice. EVGA reserves the right to cancel the Step-Up program at any time and for any reason."
     
     

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    #14
    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:00:11 (permalink)
    There is nothing EVGA can do. There are no non LHR cards left. And it is not a bait and switch because you have not paid for the new card yet. You should look up what a bait and switch is
    post edited by bczosek - 2021/06/29 12:14:57
    #15
    CraptacularOne
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:08:43 (permalink)
    sambeckett
    RainStryke
    Then I would let them know here:
    https://www.evga.com/support/suggestions.asp




    I will do that also.  Plus everyone else reading this thread & upset about the change please also speak up!
    thanks!
     
    its called "90 DAY STEP UP PROGRAM - Protect Your Investment."   Investment != LHR, that is a loss in Investment..
     
    A 3080 TI is worth less then a 3070 or 3080 due to having LHR.  
     
    Step-up is a BAD Investment.
     
     


    If all you are wanting to do is resell it then in THIS particular market right now LHR isn't as desirable for miners but with the bubble popping and bitcoin and ethereum continuing it's downward trend that won't be the case later. The card with the higher performance in games will be the more desirable card and more valuable. 
     
    Also as was pointed out above you clearly don't know what bait and switch is. You haven't paid for anything yet, so you haven't been "baited and switched". You still have the option to opt out of the completely voluntary Step Up program at your leisure and enjoy your non LHR 3070 with it's extended warranty support. 

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    #16
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:19:34 (permalink)
    bczosek
    There is nothing EVGA can do. There are no non LHR cards left. And it is not a bait and switch because you have not paid for the new card yet. You should look up what a bait and switch is

     
    That is not true, all new cards can be non-LHR with a software change, but the manufacture is choosing the substituting with an inferior product to slow demand.
     
    And Craptacular, the only bubble popping is USD.  BTC/ETH is the future.
     
    It is true the terms say they can change what they will sell me.  I'm just not happy with it or will buy such a card and fell like I was bait and switched.
     
    define - "the action (generally illegal) of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods."
     
    post edited by sambeckett - 2021/06/29 12:20:51


    #17
    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:21:33 (permalink)
    Nvidia has the key to unlock the LHR, not EVGA. There is nothing EVGA can do. Also, you can't have a bait and switch if you haven't paid for the product, which I previously mentioned. You sound so entitled.
     
    Why don't you go buy an ASUS, MSI, Gigabyte, or Zotac 3080 instead then and sell your 3070. Wait a second... they are also all LHR... 
    post edited by bczosek - 2021/06/29 12:23:06
    #18
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:27:08 (permalink)
    bczosek
    Nvidia has the key to unlock the LHR, not EVGA. There is nothing EVGA can do. Also, you can't have a bait and switch if you haven't paid for the product, which I previously mentioned. You sound so entitled.
     
    Why don't you go buy an ASUS, MSI, Gigabyte, or Zotac 3080 instead then and sell your 3070. Wait a second... they are also all LHR... 



    EVGA could opt-out and refuse to sell LHR cards.  They do have some say in what they sell.
     
    And I did pay for 2x warranty upgrades which I otherwise would not have purchased, so yes - I am entitled to say something in these community forums.  And I'm sure others did the same as myself.


    #19
    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:28:58 (permalink)
    You got what you paid for. You have extended warranty on your other devices. That is all you bought. You did not buy the step up. Read their terms that were posted earlier. You are not entitled to anything.
    #20
    rjohnson11
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:29:17 (permalink)
    In this case NVIDIA is forcing all manufacturers (not just EVGA) to use the LHR in my personal opinion. Everybody has been complaining about lack of high end GPUs. This is a step by NVIDIA (in my personal opinion) to try and increase stock by making high end video cards less attractive to miners.

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    #21
    CraptacularOne
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:38:38 (permalink)
    sambeckett
    bczosek
    Nvidia has the key to unlock the LHR, not EVGA. There is nothing EVGA can do. Also, you can't have a bait and switch if you haven't paid for the product, which I previously mentioned. You sound so entitled.
     
    Why don't you go buy an ASUS, MSI, Gigabyte, or Zotac 3080 instead then and sell your 3070. Wait a second... they are also all LHR... 



    EVGA could opt-out and refuse to sell LHR cards.  They do have some say in what they sell.
     
    And I did pay for 2x warranty upgrades which I otherwise would not have purchased, so yes - I am entitled to say something in these community forums.  And I'm sure others did the same as myself.


    No actually they don't. They sell what Nvidia allows them to sell. They can't just do whatever they want and demand Nvidia only send them non LHR model GPU dies. It doesn't work that way. Nvidia is clearly trying to incentivize their CMP line of cards and sell those to miners and they are phasing everything with the exception of the 3090 to LHR for the standard lineup. Nvidia wants you to buy their CMP line of cards to mine on and unless you can convince Nvidia to change course there isn't anything EVGA can do about that. Futhermore with the way the crypto market is moving from a proof of work model to a proof of stake model, mining on GPUs is NOT the future. If you were as well versed as you think you are you'd know this. Then we have China cracking down on mining that's further tanking its value. 
     
    Once again, you haven't been "baited and switched". You haven't paid for anything you can still opt out anytime you want. This isn't a "right" of yours this is a privilege EVGA offers and also explicitly states they can change or modify at any time without any notice. 
     
    Sounds to me like you just wanted something to complain about. 
    post edited by CraptacularOne - 2021/06/29 12:40:59

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    #22
    TorontoMans69
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:38:48 (permalink)
    sambeckett
    Yea, I don't want any LHR card, the resale value of those cards are 1/2 of what I originally signed up for.
     
    I not going to spend money $1500 on a GPU that has software limiters that makes them slower.
     
    If you can't return me to the original non-LHR queue, can we get a refund on the warranty that I didn't want but was required to buy?
     
     




     
    You do realize the resale value of all these cards will plummet as soon as the shortage is over right?
    #23
    charlesborner
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    Re: changed from KR vs KL with LHR - I don't want to change! BAIT and Switch! Legal? 2021/06/29 12:46:48 (permalink)
    sambeckett
    I received an email,
     
    "This email is to notify you that there has been a change to your Step-Up status. You previously submitted a Step-Up request for 10G-P5-3897-KR, but due to ongoing product availability and in accordance with the EVGA Step-Up Terms & Conditions, your Step-Up product has been changed to 10G-P5-3897-KL, which features NVIDIA LHR.
    These cards offer the same gaming performance, but with reduced cryptomining performance (Ethereum). The products are identical in every other way. To learn more about NVIDIA LHR, click here.

    EVGA has taken these steps to increase availability and speed up the Step-Up process for gamers looking to upgrade their graphics card. If you have any questions about this email, please contact EVGA Customer Service."
     
    I don't want LHR..
     
    I want to stay in the KR queue.
     
    I paid $50 to extend my warranty so I could buy the 10G-P5-3897-KR, now your going to make me buy something I DONT want.
     
     
    How do we fix this?




    1: NVIDIA isn't producing any more consumer-grade non-LHR chips in the current generation.
    2: If their non-LHR stock is exhausted, they (and thus YOU) HAVE TO move to LHR devices.
    3: Them pulling you out of the queue for a non-LHR devices is their way of telling you "That's all there is!  There ain't no more!".  And they're moving you to the newer SKU.  If you don't like that, DON'T STEP UP!
    4: Right in the Step-Up terms and conditions!
     
    EVGA reserves the right to modify the wait-list queue from one Step-Up product to another Step-Up product without warning or notification.
     
    5: Yeah.  If you bought the card for mining.  Yeah.  You're SOL.  But you KNEW that these consumer-grade cards were NEVER intended to be used for mining.  You bought the extended warranty.  You still have an extended warranty in case the device craps out from mining misuse.
     
    6: Resale value.  May I just add "Ha.  HA HA HAHAHAHAHA!"

    7: If this isn't how you would like it to be, CAVEAT EMPTOR.
     
     


     
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    #24
    sambeckett
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:46:57 (permalink)
    No the value of the cards will not plummet.  The shortage will be long term once USD crashes and BTC/ETH take over.
    I resold 75x 1080 TIs that mined for 2 years for cost.
    GPUs don't lose value.
    I'm a happy guy, I don't mind bczosek & CraptacularOne trying to convince me I was wrong.
     
    I purchased warranties so I could upgrade to a 3080.  If they don't sell them anymore I guess it is my loss.  EVGA terms allows them to protect themselves not guarantee anything to me.
     
    But it isn't very often you get a big company screwing over the customers that have purchased the most from them.  I've purchased 300+ items from evga, so losing this opportunity to upgrade isn't that big a deal.
     
    Just came to the forum because no one should buy a LHR GPU.


    #25
    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:49:43 (permalink)
    You are wrong. But believe what you want. I'm glad you are out the warranty price.
    #26
    clowns_everywhere
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:52:11 (permalink)
    bczosek
    There is nothing EVGA can do. There are no non LHR cards left. And it is not a bait and switch because you have not paid for the new card yet. You should look up what a bait and switch is




    You should look up bait and switch clown. It's a MARKETING tactic, you don't need to pay for the product first. I'll never understand why you losers come here just to white knight a company.



    #27
    bczosek
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:55:22 (permalink)
    clowns_everywhere
    bczosek
    There is nothing EVGA can do. There are no non LHR cards left. And it is not a bait and switch because you have not paid for the new card yet. You should look up what a bait and switch is




    You should look up bait and switch clown. It's a MARKETING tactic, you don't need to pay for the product first. I'll never understand why you losers come here just to white knight a company.




    Can you please provide me the marketing materials that EVGA shared about mining? They never advertised mining numbers for their products. So your entire point is null.
    #28
    CraptacularOne
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:57:52 (permalink)
    sambeckett
    No the value of the cards will not plummet.  The shortage will be long term once USD crashes and BTC/ETH take over.
    I resold 75x 1080 TIs that mined for 2 years for cost.
    GPUs don't lose value.
    I'm a happy guy, I don't mind bczosek & CraptacularOne trying to convince me I was wrong.
     
    I purchased warranties so I could upgrade to a 3080.  If they don't sell them anymore I guess it is my loss.  EVGA terms allows them to protect themselves not guarantee anything to me.
     
    But it isn't very often you get a big company screwing over the customers that have purchased the most from them.  I've purchased 300+ items from evga, so losing this opportunity to upgrade isn't that big a deal.
     
    Just came to the forum because no one should buy a LHR GPU.


    lol OK captain doomsday, you keep telling yourself that. If you think there is gonna be another pandemic that's going to cause worldwide shortages again and skyrocket the prices of GPUs, I just would like you ask where you got your crystal ball from? You basing reselling your 1080 Tis in THIS disaster of a market for your statement that GPUs don't lose value is incredibly naive and shortsighted. Just before the pandemic GTX 1080 Ti's were selling for $300-$350 at the most, that's clearly "lost value" from the MSRP of $699 they launched at. The market is already starting to stabilize and prices are already going down on the reseller market. 
     
    I'm also not "trying" to convince you that you are wrong, I'm flat out telling you that you are wrong. You are not being baited and switched, you clearly don't know what that means. 

    Intel i9 14900K ...............................Ryzen 9 7950X3D
    MSI RTX 4090 Gaming Trio................ASRock Phantom RX 7900 XTX
    Samsung Odyssey G9.......................PiMax 5K Super/Meta Quest 3
    ASUS ROG Strix Z690-F Gaming........ASUS TUF Gaming X670E Plus WiFi
    64GB G.Skill Trident Z5 6800Mhz.......64GB Kingston Fury RGB 6000Mhz
    MSI MPG A1000G 1000w..................EVGA G3 SuperNova 1000w
    #29
    CraptacularOne
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    Re: changed from 10G-P5-3897-KR vs 10G-P5-3897-KL - I don't want to change! 2021/06/29 12:59:30 (permalink)
    clowns_everywhere
    bczosek
    There is nothing EVGA can do. There are no non LHR cards left. And it is not a bait and switch because you have not paid for the new card yet. You should look up what a bait and switch is




    You should look up bait and switch clown. It's a MARKETING tactic, you don't need to pay for the product first. I'll never understand why you losers come here just to white knight a company.


     


    I can't believe you made another account to argue your stupidity. 

    Intel i9 14900K ...............................Ryzen 9 7950X3D
    MSI RTX 4090 Gaming Trio................ASRock Phantom RX 7900 XTX
    Samsung Odyssey G9.......................PiMax 5K Super/Meta Quest 3
    ASUS ROG Strix Z690-F Gaming........ASUS TUF Gaming X670E Plus WiFi
    64GB G.Skill Trident Z5 6800Mhz.......64GB Kingston Fury RGB 6000Mhz
    MSI MPG A1000G 1000w..................EVGA G3 SuperNova 1000w
    #30
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