RAVENEVGA
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My nephew built a new system for my niece using a Z690 Classified. It has a very strange problem. If you attempt to restart, the screen goes black and doesn't come back up. The power button has to be held to do a hard reboot. My nephew said he searched everywhere for an answer and couldn't find one. Not sure just how "searched everywhere" he actually did it, but I thought I'd bring it up to those on here.' I wasn't there when he put the system together, so have no idea how well he did it, but he previously built his own system, and it works as it should.
post edited by RAVENEVGA - 2024/07/29 14:39:02
> Windows 11 Pro> Case: Lian Li O11 Dynamic XL> PSU: EVGA SuperNOVA 1000 G5> Mainboard: EVGA Z690 CLASSIFIED (BIOS v1.10 6/21/2022)> CPU: Intel Core i7-12700K> Video Card: EVGA 3080 Ti FTW3 ULTRA> Cooling: Noctua NH-U12A> Physical Memory: Corsair Dominator Platinum RGB DDR5, 32 GB [2x16GB], 5600MhHz> Drives: 980 Pro 1TB [main], 980 Pro 2TB, 990 Pro 2TB> Physical Memory Model#: CMT32GX5M2B5600C36W> Main Monitor: LG UHD 4K 32" [Model:32UN500-W.AUS] > Second Monitor: Samsung C27F591 [Model:LC27F591FDN]
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Sajin
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Re: Z690 Classified Problem - Issue When Restarting
2024/07/29 14:56:24
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Disable fast startup in windows, and disable fast boot in bios. See if that helps.
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RAVENEVGA
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Re: Z690 Classified Problem - Issue When Restarting
2024/07/29 14:59:30
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I'll let him know. Thanks for the suggestion.
> Windows 11 Pro> Case: Lian Li O11 Dynamic XL> PSU: EVGA SuperNOVA 1000 G5> Mainboard: EVGA Z690 CLASSIFIED (BIOS v1.10 6/21/2022)> CPU: Intel Core i7-12700K> Video Card: EVGA 3080 Ti FTW3 ULTRA> Cooling: Noctua NH-U12A> Physical Memory: Corsair Dominator Platinum RGB DDR5, 32 GB [2x16GB], 5600MhHz> Drives: 980 Pro 1TB [main], 980 Pro 2TB, 990 Pro 2TB> Physical Memory Model#: CMT32GX5M2B5600C36W> Main Monitor: LG UHD 4K 32" [Model:32UN500-W.AUS] > Second Monitor: Samsung C27F591 [Model:LC27F591FDN]
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RAVENEVGA
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Re: Z690 Classified Problem - Issue When Restarting
2024/07/29 16:14:17
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Weird. So that didn't work, but he said he "set BIOS back to default" and that seems to have fixed it.
> Windows 11 Pro> Case: Lian Li O11 Dynamic XL> PSU: EVGA SuperNOVA 1000 G5> Mainboard: EVGA Z690 CLASSIFIED (BIOS v1.10 6/21/2022)> CPU: Intel Core i7-12700K> Video Card: EVGA 3080 Ti FTW3 ULTRA> Cooling: Noctua NH-U12A> Physical Memory: Corsair Dominator Platinum RGB DDR5, 32 GB [2x16GB], 5600MhHz> Drives: 980 Pro 1TB [main], 980 Pro 2TB, 990 Pro 2TB> Physical Memory Model#: CMT32GX5M2B5600C36W> Main Monitor: LG UHD 4K 32" [Model:32UN500-W.AUS] > Second Monitor: Samsung C27F591 [Model:LC27F591FDN]
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Sajin
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Re: Z690 Classified Problem - Issue When Restarting
2024/07/29 16:16:20
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Cool GTX
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Re: Z690 Classified Problem - Issue When Restarting
2024/07/30 07:24:16
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☄ Helpfulby RAVENEVGA 2024/08/01 13:54:34
RAVENEVGA Weird. So that didn't work, but he said he "set BIOS back to default" and that seems to have fixed it.
that should always be step 1 when troubleshooting a pc good to see it is working now
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RAVENEVGA
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Re: Z690 Classified Problem - Issue When Restarting
2024/08/25 09:19:01
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So, found out from my nephew that the "set BIOS back to default" didn't work.
> Windows 11 Pro> Case: Lian Li O11 Dynamic XL> PSU: EVGA SuperNOVA 1000 G5> Mainboard: EVGA Z690 CLASSIFIED (BIOS v1.10 6/21/2022)> CPU: Intel Core i7-12700K> Video Card: EVGA 3080 Ti FTW3 ULTRA> Cooling: Noctua NH-U12A> Physical Memory: Corsair Dominator Platinum RGB DDR5, 32 GB [2x16GB], 5600MhHz> Drives: 980 Pro 1TB [main], 980 Pro 2TB, 990 Pro 2TB> Physical Memory Model#: CMT32GX5M2B5600C36W> Main Monitor: LG UHD 4K 32" [Model:32UN500-W.AUS] > Second Monitor: Samsung C27F591 [Model:LC27F591FDN]
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Sajin
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Re: Z690 Classified Problem - Issue When Restarting
2024/08/26 14:23:51
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RAVENEVGA
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Re: Z690 Classified Problem - Issue When Restarting
2024/08/26 16:06:04
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Okay, I'll let him know that he should try the newest BIOS version. My BIOS is fairly "old", but my machine seems to fun fine, so would you say it's best to "leave well enough alone", when it comes to mine?
> Windows 11 Pro> Case: Lian Li O11 Dynamic XL> PSU: EVGA SuperNOVA 1000 G5> Mainboard: EVGA Z690 CLASSIFIED (BIOS v1.10 6/21/2022)> CPU: Intel Core i7-12700K> Video Card: EVGA 3080 Ti FTW3 ULTRA> Cooling: Noctua NH-U12A> Physical Memory: Corsair Dominator Platinum RGB DDR5, 32 GB [2x16GB], 5600MhHz> Drives: 980 Pro 1TB [main], 980 Pro 2TB, 990 Pro 2TB> Physical Memory Model#: CMT32GX5M2B5600C36W> Main Monitor: LG UHD 4K 32" [Model:32UN500-W.AUS] > Second Monitor: Samsung C27F591 [Model:LC27F591FDN]
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Sajin
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Re: Z690 Classified Problem - Issue When Restarting
2024/08/26 16:31:49
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☄ Helpfulby RAVENEVGA 2024/08/26 19:37:24
RAVENEVGA My BIOS is fairly "old", but my machine seems to fun fine, so would you say it's best to "leave well enough alone", when it comes to mine?
Yes.
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SAD_GOD_GREEBA_
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Re: Z690 Classified Problem - Issue When Restarting
2024/08/30 17:03:04
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Interesting, I have the exact same issue with this board and have had it since I built my system. I looked everywhere online; this is the very first time I've found someone with the same issue. I don't really have a solution but here are my notes: I have a 13700kf and a 7900xt with 2 sticks of 6400mhz GSkill RAM. When I initially built this system I mounted my GPU vertically and that absolutely refused to boot at all. Mounting my GPU horizontally allows the system to boot, but like you, if I restart I get a black screen and no display. Through some experimentation I found that it's possible to update Windows if I just let the black screen sit for a while. Prior to that I thought I had no way of updating Windows. Also, on restart the built-in speaker beeps five times, which indicates a video error. My system is also unable to return from sleep properly. I get a black screen then too. I've had no real problems other than a couple of errors on booting that seemed to be random (a CMOS checksum error, and "Memory has changed!" even though it didn't). I tried a whole bunch of BIOS settings and they didn't help. Thanks to you I at least know that the issue is with the board and not my GPU.
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B0baganoosh
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Re: Z690 Classified Problem - Issue When Restarting
2024/08/30 20:03:20
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SAD_GOD_GREEBA_ Interesting, I have the exact same issue with this board and have had it since I built my system. I looked everywhere online; this is the very first time I've found someone with the same issue. I don't really have a solution but here are my notes: I have a 13700kf and a 7900xt with 2 sticks of 6400mhz GSkill RAM. When I initially built this system I mounted my GPU vertically and that absolutely refused to boot at all. Mounting my GPU horizontally allows the system to boot, but like you, if I restart I get a black screen and no display. Through some experimentation I found that it's possible to update Windows if I just let the black screen sit for a while. Prior to that I thought I had no way of updating Windows. Also, on restart the built-in speaker beeps five times, which indicates a video error. My system is also unable to return from sleep properly. I get a black screen then too. I've had no real problems other than a couple of errors on booting that seemed to be random (a CMOS checksum error, and "Memory has changed!" even though it didn't). I tried a whole bunch of BIOS settings and they didn't help. Thanks to you I at least know that the issue is with the board and not my GPU.
It's interesting that your behavior is similar to the 3080ti DP issues, but you have a 7900XT. There is an nvidia firmware update for their cards that fixed it (and an evga one for theirs), but I haven't heard this on 7900XT. Any chance there's a firmware update for your monitor available? Also, just checking, but you're not running hwinfo at startup are you? That was causing some boot errors for people (no idea why).
6Q6CPFHPBPCU691 is a discount code anyone can use. i9 13900k - EVGA Z690 Classy - Nvidia RTX 4090 FE - G.Skill 32GB DDR5-6000 - WD SN850 2TB NVMe Gen4 - Be Quiet! Straight Power 12 1200W - Be Quiet! Dark Base 900 Pro. MO-RA3 420 Pro. Dark Palimpsest MODS RIGS post for build notes.
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RAVENEVGA
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Re: Z690 Classified Problem - Issue When Restarting
2024/08/31 07:11:34
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SAD_GOD_GREEBA, I hope you find the solution to your issue. Also, when I first built my system, I also was running a vertical GPU mount. I was getting so many errors and many on here helped out trying to figure it out, only to FIND out that it was a problem with the cable I was using. That's why, when I put my GPU straight into the board, it worked. A few months ago, I did end up getting the right cable and now I'm running a vertical GPU again, with no issues. For my nieces system, my nephew believes she has the latest BIOS. But, B0baganoosh, you mentioned updated nvidia firmware. I can tell him to try that. It's very weird.
> Windows 11 Pro> Case: Lian Li O11 Dynamic XL> PSU: EVGA SuperNOVA 1000 G5> Mainboard: EVGA Z690 CLASSIFIED (BIOS v1.10 6/21/2022)> CPU: Intel Core i7-12700K> Video Card: EVGA 3080 Ti FTW3 ULTRA> Cooling: Noctua NH-U12A> Physical Memory: Corsair Dominator Platinum RGB DDR5, 32 GB [2x16GB], 5600MhHz> Drives: 980 Pro 1TB [main], 980 Pro 2TB, 990 Pro 2TB> Physical Memory Model#: CMT32GX5M2B5600C36W> Main Monitor: LG UHD 4K 32" [Model:32UN500-W.AUS] > Second Monitor: Samsung C27F591 [Model:LC27F591FDN]
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Hoggle
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Re: Z690 Classified Problem - Issue When Restarting
2024/08/31 09:18:22
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☄ Helpfulby RAVENEVGA 2024/08/31 09:35:43
I sometimes find that it’s worth changing out the battery in the motherboard with a new one. I can always use the battery that came with it in a more easily accessible device (like AirTags) and feel changing it out and resetting the bios to defaults really helps with build stability. It really doesn’t matter brand of motherboard. After the battery is installed at the factory it’s running down even if it sits on a shelf at a warehouse for months.
post edited by Hoggle - 2024/08/31 10:19:51
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