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Xbox 360 Elite Lasted 4 Years

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XrayMan
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2010/03/13 22:49:07 (permalink)
Got that damn "E74" error message with the 1 "red ring" on the lower right corner. My Son comes in and tells me there's a red light with that error message. I'm like, oh no! I told him the Xbox 360 got a hardware failure. I submitted a repair request. It said to call them via telephone. I will do that tomorrow. Hoping it wouldn't happen to us, but it did, unfortunately.       
 

  

 

 
*EDIT: Updated to show it lasted 4 years, not 3. "My mistake". (Three year warranty ended 3/09)

post edited by XrayMan - 2010/03/14 01:30:18

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    Phoenixx45
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/13 22:55:30 (permalink)
    Aw no man... that sucks! It had a long run tho, longer than most! Hope you get it all worked out!

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    Nomak02
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/13 23:12:50 (permalink)
    They tried to fix the issue with the elite by positioning the fans differently and making a smaller processor but they still failed with the design because the heat still gets to the board and warps it.

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    Darron
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/13 23:23:39 (permalink)
    Aufmerksamkeit Microsoft saugt Hund-Bälle

                                       
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    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/13 23:25:51 (permalink)
    Darron

    Aufmerksamkeit Microsoft saugt Hund-Bälle


    I know the word "Microsoft"!      LOL!

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    seabigbear
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/13 23:40:39 (permalink)
    XrayMan

    Darron

    Aufmerksamkeit Microsoft saugt Hund-Bälle


    I know the word "Microsoft"!      LOL!



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    fsuwade
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 00:25:12 (permalink)
    dude you should go my route. i just had a surge protector take out my xbox and now i am stuck in what do i do i can not find a place that will tell me on paper that my xbox is busted. so that the surge protector will replace it. so i know how it is. i guess i will just have to buy a new one but you might think about the idea of water cooling the xbox. if i can not get anything done then the next one i buy is water cooled.

        
        Heatware - fsuwade01

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    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 00:28:15 (permalink)
    That's a good idea. Let's see if they fix it for free when I call them tomorrow. I read on the internet that they were repairing these failures for free. I will find out tomorrow. I will update this thread as things develope.
     
    https://support.xbox.com/support/en/us/nxe/kb.aspx?id=969905&lcid=1033&category=hardware
     
    http://support.microsoft.com/kb/941377/

    E74 Repairs
    Your console may qualify for in-warranty service for this issue.
    post edited by XrayMan - 2010/03/14 00:43:31

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    Max killz
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 00:33:45 (permalink)
    dang I had a launch day xbox that lasted till a few weeks ago till my friend pulled it off the shelf with the controller charger, needless to say it wasn't covered...one it was out of date and I don't think I could send it in pieces...

    I was made a cannibal to fix problems like you
     

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    Darron
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 00:38:49 (permalink)
    fsuwade

    dude you should go my route. i just had a surge protector take out my xbox and now i am stuck in what do i do i can not find a place that will tell me on paper that my xbox is busted. so that the surge protector will replace it. so i know how it is. i guess i will just have to buy a new one but you might think about the idea of water cooling the xbox. if i can not get anything done then the next one i buy is water cooled.


    Most good surge protectors have a warranty for connected equipment up to a certain value eg a guy came into a shop I worked in as a tech and he had to ring a special number and they replaced his TV Computer it got hit by lighting so it totally destroyed the surge protector. It was a belkin titanium series from memory pretty hardcore surge UPS combined unit.

                                       
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    {uZa}DOA
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 07:46:26 (permalink)
    If you used it alot count your lucky stars that's longer than my son got out of his first xbox360.....


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    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 11:12:06 (permalink)
    UPDATE:  I went through the repair request process online, and I printed out the shipping label. It didn't work last night, but it worked just now. Looks like I got lucky, and they are going to fix it for free. I guess Microsoft has a automatic warranty extension for the red ring of death. I just need to box it up, put on the shipping label, then go down to the UPS store. Takes about 3 weeks to repair. So the family, especially my Son, are very happy we can get it fixed at no charge. Yay!           

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    [WildDog]
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 11:15:09 (permalink)
    systemfehler :P

    RIP

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    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 11:20:33 (permalink)
    [WildDog]

    systemfehler :P

    RIP


    Just glad it can be fixed. Paid $400 for that thing!       

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    jureth
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 11:29:20 (permalink)
    XrayMan

    UPDATE:  I went through the repair request process online, and I printed out the shipping label. It didn't work last night, but it worked just now. Looks like I got lucky, and they are going to fix it for free. I guess Microsoft has a automatic warranty extension for the red ring of death. I just need to box it up, put on the shipping label, then go down to the UPS store. Takes about 3 weeks to repair. So the family, especially my Son, are very happy we can get it fixed at no charge. Yay!           


    COOL! glad it worked out

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    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 11:47:50 (permalink)
    Thanks Jureth!                 

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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 11:55:45 (permalink)
    Congrats..! Glad it all worked out!


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    seth89
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 12:40:34 (permalink)
    if your son is a hardcore xbox gamer maybe you should water cool your xbox.
    Koolance has a premade setup

    http://www.koolance.com/water-cooling/default.php?cPath=28_81 <--- complete system



    #18
    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 12:50:35 (permalink)
    seth89

    if your son is a hardcore xbox gamer maybe you should water cool your xbox.
    Koolance has a premade setup

    http://www.koolance.com/water-cooling/default.php?cPath=28_81 <--- complete system


    Is the problem heat related, for sure?

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    seth89
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 13:38:17 (permalink)
    i dunno but it is only a matter of time before it is heat.

    but looking back on it. xbox is only 199 now so it would not pay to cool it.


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    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 13:40:50 (permalink)
    Alright!  

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    kaninja
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 13:56:43 (permalink)
    fsuwade

    i just had a surge protector take out my xbox....


    I have a question.  Was it just a surge protector, or was it a surge protector with battery back-up?  I'm just curious.

    My original Xbox v1.0 is still going strong and it's been used steady since 2001.  It's pretty much been retired for my uses but it now stores all of my daughters movies, and has been modded so the dashboard has a simple interface so she can just scroll through the movies and pick the one she wants to watch.  It's got a 250gb HDD, and a 120mm coolermaster fan that replaced the original......took a little dremel work but I made it fit.

    It has been a tank.  I wish Microsoft had made the 360 as robust as the original.  Nobody I know has broken their Xbox........the 360 on the other hand.
    post edited by kaninja - 2010/03/14 14:53:43

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    [WildDog]
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 14:33:29 (permalink)
    my chinese Xbox359 is still working fine

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    Bkatt
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 14:54:12 (permalink)
    My 1st gen Xbox still works perfictly... except for a few... Modifications >_>



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    the_real_maverick
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 14:56:05 (permalink)
    ya, the red ring of death is common, microsoft will probably fix most of them with no charge, i don't own an xbox myself because I have my comp, but my friend had the same issue and they fixed it outside of the warranty, say yay to free fixes .  Now to see if my 1988 NES will be fixed by Nintendo.  LOL

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    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 15:01:55 (permalink)
    the_real_maverick

    ya, the red ring of death is common, microsoft will probably fix most of them with no charge, i don't own an xbox myself because I have my comp, but my friend had the same issue and they fixed it outside of the warranty, say yay to free fixes


    I was surprised that they are going to fix it for free, even though it's 1 year out of warranty.  Good job Microsoft.      

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    kaninja
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 15:11:22 (permalink)
    Slapping the guts of the 360 inside this monstrosity should do the trick.


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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 15:22:07 (permalink)
    Dude good luck getting it back.

    I sent out my Elite for the three ring of death error, and it took them three months to send it back to me.

    The the cause of the failures is that they get very hot, and if you just shut them off after a long game, they cool to fast causing the solder to come loose.

    So i think if you let them run for a few minutes before shutdown,to cool them a bit, they be fine.
    #28
    Holo
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 15:27:19 (permalink)
    They shouldn't have these problems tho... its lame.


      


    #29
    XrayMan
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    Re:Xbox 360 Elite Lasted 3 Years 2010/03/14 15:28:33 (permalink)
    Full Metal Folder

    Dude good luck getting it back.

    I sent out my Elite for the three ring of death error, and it took them three months to send it back to me.

    The the cause of the failures is that they get very hot, and if you just shut them off after a long game, they cool to fast causing the solder to come loose.

    So i think if you let them run for a few minutes before shutdown,to cool them a bit, they be fine.


    They told me over the phone that it will be back to me in 2-3 weeks. I hope your problem with that was just an isolated incident. Also thanks for the tip on letting it cool down before turning it off. I will make sure my Son knows that too!

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