EVGA

Where is my videocard?

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F1ddlesticks
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2018/05/31 06:50:07 (permalink)
It's been a month since i sent the card to EVGA, i got confirmation that you received it, then i was asked to confirm my adress and i've yet to receive more info. No tracking number, NOTHING. I sent an email to the same guy from EVGA Miami and never replied back... Mind you this is after the 1st card failed and the replacement i got was DEAD so this is the 2nd RMA. Will i get to use my 1080ti before the 1180 releases or what?
#1

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    EVGATech_AdamB
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    Re: Where is my videocard? 2018/05/31 09:26:35 (permalink)
    Hello F1ddlesticks! Sorry to hear about the issues you were having with your graphics cards. I will be sending you an e-mail to follow up with you and put you in touch with our LATAM team.

    Like our service? Please provide feedback for us at the link HERE. 
    #2
    Tech_JoseC
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    Re: Where is my videocard? 2018/05/31 12:42:52 (permalink)
    Hello F1ddlesticks, 
     
    I am currently looking into this with our Miami team. Please keep in mind that a tracking number will not be generated and sent to you via email until your RMA package clears customs. This can be delayed due to any delays in shipping or the customs department in your respective region. I will be sending you an email so that we are in contact and I will provide you with any updates as they arrive. 
     
    -Jose C.
    #3
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