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Whea-Logger Event ID: 17 x99 Classified PCIE 3.0

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bigmyke
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2014/09/16 18:44:13 (permalink)
I can replicate a warning in my event viewer on windows 7.  It gave me 15,000+ errors in the last 24 hours. I have 680s in SLI and both are running in 16x with a sound card on the bottom slot  running at PCIE 2.0.  I get this error if I have pcie 3.0 enabled in the bios.  If I enable the video cards to pcie 2.0 in the bios  I can get the error to go away.
 
I'm also experiencing stuttering during gameplay in a simple game such as Counter strike global offensive.  I've never experienced such stuttering with my x79 setup.
 
 
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x3:0x0
Vendor ID:Device ID: 0x8086:0x2f08
Class Code: 0x30400

The details view of this entry contains further information.
post edited by bigmyke - 2014/09/16 18:51:34
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    HeavyHemi
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/16 18:54:54 (permalink)
    bigmyke
    I can replicate a warning in my event viewer on windows 7.  It gave me 15,000+ errors in the last 24 hours. I have 680s in SLI and both are running in 16x with a sound card on the bottom slot  running at PCIE 2.0.  I get this error if I have pcie 3.0 enabled in the bios.  If I enable the video cards to pcie 2.0 in the bios  I can get the error to go away.
     
    I'm also experiencing stuttering during gameplay in a simple game such as Counter strike global offensive.  I've never experienced such stuttering with my x79 setup.
     
     
    A corrected hardware error has occurred.

    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)

    Bus:Device:Function: 0x0:0x3:0x0
    Vendor ID:Device ID: 0x8086:0x2f08
    Class Code: 0x30400

    The details view of this entry contains further information.


    Have you installed the latest chipset driver for your board? You can download it here: http://cdn.evga.com/Drive...20release)/chipset.zip



    EVGA X99 FTWK / i7 6850K 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3200mhz / Samsung 850Pro 256GB / Corsair AX1200 / Window 10 Pro
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    #2
    Sajin
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/16 18:58:40 (permalink)
    Something is wrong with the board or CPU.

    Want to save 3% to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase.
     
    #3
    bigmyke
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/16 19:03:16 (permalink)
    I installed the latest chip set drivers.
    #4
    nainkaigo
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/16 19:18:05 (permalink)
    With my 280x set to PCIE 3.0 I am getting a WHEA bluescreen referencing PCI express. Setting it to PCIE 2.0 seems to have resolved the issue. I think there may be a compatibility issued between PCIE 3.0 and some devices. I have tried updating the firmware of the card, updating the BIOS and installing the latest chipset drivers. I have also tried different video card drivers.
    #5
    EVGATech_ChrisB
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/17 17:50:20 (permalink)
    Dear bigmyke,
     
    Can you please see if the errors do stop if the sound card is not installed into the system?



    #6
    bigmyke
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/17 19:05:09 (permalink)
    I'll report back shortly.
    #7
    bigmyke
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/17 19:34:41 (permalink)
    I Instantly get the same errors with the sound card pulled out of the motherboard.
    #8
    EVGATech_ChrisB
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/18 09:17:00 (permalink)
    Dear bigmyke and nainkaigo,
     
    I have escalated this thread to my product management team for further review.
     
     



    #9
    TECH_DaveB
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/22 16:07:34 (permalink)
    Does the issue persist with a different BIOS on the board?
    #10
    bigmyke
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/22 17:32:17 (permalink)
    It happens on 1.06.  Which bios version should I try?  I instantly flashed to the latest bios when I got the board and before I noticed the event errors occur.  should I wait for the next bios to release?
    #11
    bigmyke
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/22 17:37:44 (permalink)
    Just switched to bios 1.00 and it is giving me identical errors.
    #12
    bigmyke
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/23 15:48:31 (permalink)
    Is it starting to look like our boards with these problems are needed to be RMAd?
    #13
    Erica647
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/23 20:32:04 (permalink)
    I've been getting the same error in event viewer on my x99 FTW motherboard too and bios 1.06.  I'm trying chipset driver version 10.0.13 from the Intel website (for my Windows 7 Ultimate 64-bit) to see if I still get these errors.  
     
    Edit 1: Just confirmed the same error in event viewer with chipset driver version 10.0.13.
    post edited by Erica647 - 2014/09/24 11:02:46
    #14
    nainkaigo
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/24 16:13:51 (permalink)
    I have a debug log of the problem if it is helpful. I looked up the device and vender ID and it points to the Haswell-E PCI Express Root Port. After setting my PCI-E slot that the video card is plugged into I haven't had a problem, but that isn't really a fix. Here is the full debug log if it is needed:
     
    ******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000004, PCI Express Error Arg2: ffffe000e371d038, Address of the WHEA_ERROR_RECORD structure. Arg3: 0000000000000000 Arg4: 0000000000000000
    Debugging Details: ------------------
    BUGCHECK_STR:  0x124_GenuineIntel
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  9
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    STACK_TEXT:  ffffd000`2c938e08 fffff800`a1bd8213 : 00000000`00000124 00000000`00000004 ffffe000`e371d038 00000000`00000000 : nt!KeBugCheckEx ffffd000`2c938e10 fffff800`a15d8825 : 00000000`00000001 ffffe000`e35ef100 ffffe000`e35ef100 ffffe000`e371d038 : hal!HalBugCheckSystem+0xcf ffffd000`2c938e50 fffff801`0ef1a64b : 00000000`00000750 00000000`00000001 ffffe000`e35ef084 ffffe000`e35f09d0 : nt!WheaReportHwError+0x22d ffffd000`2c938eb0 fffff801`0ef1af9e : ffffd000`2d116a00 ffffd000`2c938f50 ffffd000`2c900180 00000000`ffffffff : pci!ExpressRootPortAerInterruptRoutine+0x257 ffffd000`2c938f10 fffff800`a14e73e2 : ffffd000`2d116a00 00000000`00000000 ffffce49`e28aa1b1 00000000`0000000c : pci!ExpressRootPortInterruptRoutine+0x22 ffffd000`2c938f70 fffff800`a156d1e8 : ffffd000`2d116a00 00000000`00000000 00000047`720f18c9 ffffe000`e3ea69c0 : nt!KiCallInterruptServiceRoutine+0x122 ffffd000`2c938fb0 fffff800`a156d53b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatch+0x108 ffffd000`2c92a750 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0xfb
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: GenuineIntel
    IMAGE_NAME:  GenuineIntel
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    IMAGE_VERSION: 
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PCIEXPRESS
    BUCKET_ID:  0x124_GenuineIntel_PCIEXPRESS
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_pciexpress
    FAILURE_ID_HASH:  {0aebd40d-d4c8-456d-b299-4fede7e8bf0c}
    Followup: MachineOwner ---------
    6: kd> !errrec ffffe000e371d038 =============================================================================== Common Platform Error Record @ ffffe000e371d038 ------------------------------------------------------------------------------- Record Id     : 01cfce10254da6d6 Severity      : Fatal (1) Length        : 672 Creator       : Microsoft Notify Type   : PCI Express Error Timestamp     : 9/13/2014 1:02:14 (UTC) Flags         : 0x00000000
    =============================================================================== Section 0     : PCI Express ------------------------------------------------------------------------------- Descriptor    @ ffffe000e371d0b8 Section       @ ffffe000e371d148 Offset        : 272 Length        : 208 Flags         : 0x00000001 Primary Severity      : Fatal
    Port Type     : Root Port Version       : 1.1 Command/Status: 0x0010/0x0407 Device Id     :   VenId:DevId : 8086:2f08   Class code  : 030400   Function No : 0x00   Device No   : 0x03   Segment     : 0x0000   Primary Bus : 0x00   Second. Bus : 0x00   Slot        : 0x0000 Dev. Serial # : 0000000000000000 Express Capability Information @ ffffe000e371d17c   Device Caps : 00008001 Role-Based Error Reporting: 1   Device Ctl  : 0027 ur FE NF CE   Dev Status  : 0007 ur FE NF CE    Root Ctl   : 0008 fs nfs cs
    AER Information @ ffffe000e371d1b8   Uncorrectable Error Status    : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und   Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und   Uncorrectable Error Severity  : 00062030 ur ecrc MTLP ROF uc ca cto FCP ptlp SD DLP und   Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re   Correctable Error Mask        : 00002000 ADV rtto rnro dllp tlp re   Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP   Header Log                    : 00000000 00000000 00000000 00000000   Root Error Command            : 00000000 fen nfen cen   Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer   Correctable Error Source ID   : 00,00,00   Correctable Error Source ID   : 00,00,00
    =============================================================================== Section 1     : Processor Generic ------------------------------------------------------------------------------- Descriptor    @ ffffe000e371d100 Section       @ ffffe000e371d218 Offset        : 480 Length        : 192 Flags         : 0x00000000 Severity      : Informational
    Proc. Type    : x86/x64 Instr. Set    : x64 CPU Version   : 0x00000000000306f2 Processor ID  : 0x0000000000000006
    #15
    nainkaigo
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/24 16:15:26 (permalink)
    Sorry about the formatting. The thread I created with a similar problem has a cleaner output. I tried linking it here, but it was stripped off.
     
    post edited by nainkaigo - 2014/09/24 16:18:04
    #16
    TECH_DaveB
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/25 16:31:52 (permalink)
    Error 124, I have to ask, what is your CPU clocked to?
    #17
    bigmyke
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/25 18:59:27 (permalink)
    Nainkaigo's error is not the same as the error in my OP
    #18
    nainkaigo
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/26 04:41:26 (permalink)
    Everything is completely stock.
     
    bigmyke, I don't think they are exactly the same, but I do believe they are related. When I switched my video card slot to PCIE Gen 2 I stopped getting the error. The device IDs from both our error reports match. The symptoms aren't the same, but I would wager the root cause is nearly identical.
    #19
    dn656
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/27 01:00:11 (permalink)
    I'm getting the same errors in event viewer. I have an EVGA X99 Classified and 2 GTX Titans in SLI.
     
    A corrected hardware error has occurred.
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    Bus:Device:Function: 0x0:0x2:0x0
    Vendor ID:Device ID: 0x8086:0x2F04
    Class Code: 0x30400
     
    I also have everything running at stock speeds.

    EVGA X99 Classified / Intel 5960x / Corsair Vengeance 16Gb / EVGA GTX Titan SC x2 / Corsair AX850 PSU / Apple 27" LED Cinema Display
    #20
    guyzer6945
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/27 13:40:43 (permalink)
    Same Issue here using two evga gtx 680's in sli, on an msi x99s sli plus mobo. I've tried everything. I dont know what to do. everything worked fine with existing hardware on my z77 sabertooth. 
     
    A corrected hardware error has occurred.
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    Bus:Device:Function: 0x0:0x2:0x0
    Vendor ID:Device ID: 0x8086:0x2F04
    Class Code: 0x30400
    The details view of this entry contains further information.
    #21
    dn656
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/28 08:06:45 (permalink)
    I've installed the chipset driver from the Asus website as it appears to be a bit newer and I haven't had any of the Whea-Logger events since. Its probably too early to say if it has really fixed the problem but it might be worth giving it a go.

    EVGA X99 Classified / Intel 5960x / Corsair Vengeance 16Gb / EVGA GTX Titan SC x2 / Corsair AX850 PSU / Apple 27" LED Cinema Display
    #22
    bigmyke
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/28 15:07:22 (permalink)
    How did you install them?  Were the chipset drivers from EVGA installed before you attempted to install asus' chipset driver? i get a "computer does not meet the minimum requirements for installing the software" message when I try and install the drivers from Asus.
    #23
    corndogg18
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/29 05:07:12 (permalink)
    I am also having very similar issues. I have two 580GTX Classifieds. I also have noticed, even when I force set my PCI-E slots to 2.0, they are only detected as PCI-E 1.0. My computer randomly freezes, and my graphics card drivers crash and stop responding. GPUZ shows the cards running at 2.0. But the BIOS shows them running and being detected as 1.0. So not sure whats up. Hopefully this is a BIOS bug and it can be fixed. Open to suggestions... oh and nothing is overclocked, I have no other PCI-E cards except the video cards(No external sound cards). Using XMP profile 1 with my RAM.
     
    This is the error I get from my Event Viewer:
     
    WHEA-Logger
     
     
    A corrected hardware error has occurred.
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    Bus:Device:Function: 0x0:0x2:0x0
    Vendor ID:Device ID: 0x8086:0x2f04
    Class Code: 0x30400
    The details view of this entry contains further information.
     
    + System
      - Provider
       [ Name]  Microsoft-Windows-WHEA-Logger    [ Guid]  {C26C4F3C-3F66-4E99-8F8A-39405CFED220}      EventID 17      Version 0      Level 3      Task 0      Opcode 0      Keywords 0x8000000000000000     - TimeCreated
       [ SystemTime]  2014-09-29T12:05:20.203973200Z      EventRecordID 35544579     - Correlation
       [ ActivityID]  {F536435A-E0F5-4CD9-8890-7A01944E98DB}     - Execution
       [ ProcessID]  2552    [ ThreadID]  4164      Channel System      Computer Corndogg-PC     - Security
       [ UserID]  S-1-5-19  
    - EventData
      ErrorSource 4   FRUId {00000000-0000-0000-0000-000000000000}   FRUText    ValidBits 0xdf   PortType 4   Version 0x101   Command 0x10   Status 0x407   Bus 0x0   Device 0x2   Function 0x0   Segment 0x0   SecondaryBus 0x0   Slot 0x0   VendorID 0x8086   DeviceID 0x2f04   ClassCode 0x30400   DeviceSerialNumber 0x0   BridgeControl 0x0   BridgeStatus 0x0   UncorrectableErrorStatus 0x0   CorrectableErrorStatus 0x1   HeaderLog 00000000000000000000000000000000   Length 672   RawData 435045521002FFFFFFFF02000200000002000000A002000013050C001D090E140000000000000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB57131
    1FC093CF161AFC4DB8BC9C4DAF67C104BB9D5060DDDBCF0100000000000000000000000000000000000000000000000010010000D0000000010200000100000054E995D9C1BB0F43AD91B44DCB3C6
    F3500000000000000000000000000000000020000000000000000000000000000000000000000000000E0010000C00000000102000000000000ADCC7698B447DB4BB65E16F193C4F3DB0000000000000
    0000000000000000000030000000000000000000000000000000000000000000000DF00000000000000040000000101000010000704000000008680042F000403000200000000000000000000000000000
    00000000010E04201018000000700010002397A034200027100003000C003400008000100000000000000000000000000000000000000000000000000000000000100011D000000000000000010200600
    010000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000043
    010000000000000002000000000000F20603000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000600000000000000000000
    0000000000000000000000000000000000000000000000000000000000
     
     
    post edited by corndogg18 - 2014/09/29 05:35:53

    Specs:
    EVGA X99 Classified Mobo
    Intel I7 5960x @ 4.3Ghz
    Corsair H100i CPU Cooler
    8x4GB (32GB) G.Skill Ripjaws 4  @
    2400Mhz 15-15-15-35 @ 1.20V
    2x EVGA 580 Classifieds 3GB SLI  @ 900Mhz
    Intel 750 series 1.2TB AIC SSD (Main Drive)
    Intel 730 Series 480GB SSD (Storage Drive)  
    Corsair AX1200 PSU
    Corsair Obsidian Series 650D Case 
    Corsair K70 RGB Keyboard
    EVGA TORQ X10 Mouse

    #24
    efilloon
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/29 07:07:17 (permalink)
    Corndogg18,
     
    I called tech support a while ago about this and they said it is a bios bug and will be fixed in the next update. The cards are running PCIE 2.0. I have 2 480s and get the same issue (Bios says 1.0) but in windows it says running at 2.0. So cards are running at correct speeds; Evga just needs to fix and update bios to correct this.
     
     

    EVGA X99 Classified
    Intel 5930 4.329GHz (watercooled - Ek-Supremacy EV0 - (Original CSQ) Full Nickel)
    32Gb Corsair Platinum Dominator 2800MHz
    2 EVGA 980 Classified's (EK WBs)
    512 Gb Samsung 850 Pro
    Corsair 1000HX PSU
    Corsair K70 Cherry MX Red RGB Mechanical Gaming Keyboard
    Logitech G502 Proteus Spectrum
    Sound Blaster Z PCIe Gaming Sound Card
    Windows 10 Pro 64 bit
    #25
    corndogg18
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/29 09:39:55 (permalink)
    Good to know, thanks for passing that along. Do you have issues with your computer freezing up? Maybe I am dealing with something else there? Graphics drivers stop responding on me. Does the bug include fixing this WHEA logger system error that appears in the event viewer?

    Specs:
    EVGA X99 Classified Mobo
    Intel I7 5960x @ 4.3Ghz
    Corsair H100i CPU Cooler
    8x4GB (32GB) G.Skill Ripjaws 4  @
    2400Mhz 15-15-15-35 @ 1.20V
    2x EVGA 580 Classifieds 3GB SLI  @ 900Mhz
    Intel 750 series 1.2TB AIC SSD (Main Drive)
    Intel 730 Series 480GB SSD (Storage Drive)  
    Corsair AX1200 PSU
    Corsair Obsidian Series 650D Case 
    Corsair K70 RGB Keyboard
    EVGA TORQ X10 Mouse

    #26
    guyzer6945
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/29 14:45:46 (permalink)
    Alrighty, here is your answer folks. I went to MSI, EVGA, Intel and Finally Nvidia to get to the bottom of the error. You will notice if you do a fresh install of windows or completely delete the nvidia drivers, the problem will go away. I confirmed with Intel support that the issue is definitely deriving from the PCIE bus, but rather than the bus itself it is whats plugged into the PCIE root. I came to this suspicion because I only get two of the following errors:
     
    A corrected hardware error has occurred.
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    Bus:Device:Function: 0x0:0x2:0x0
    Vendor ID:Device ID: 0x8086:0x2F04
    Class Code: 0x30400
     
    and 
     
    A corrected hardware error has occurred.
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    Bus:Device:Function: 0x0:0x3:0x0
    Vendor ID:Device ID: 0x8086:0x2F08
    Class Code: 0x30400
     
    both of the buses above are filled with nvidia cards but the 3rd slot
     
    Bus:Device:Function: 0x0:0x1:0x0
    Vendor ID:Device ID: 0x8086:0x2F02


    is filled with my Soundblaster ZXR and of course.....no errors.
     
    So I went to Nvidia, and low and behold it's a known issue. Something has changed with x99 and the way PCIE works, so nvidia is working on a new driver that will fix these WHEA errors. See the log below of my convo:
     
     Karthik: Hi, my name is Karthik. How may I help you?
     Matt Guy: hey how are you
     Karthik: I am fine thank you Matt, hope you are doing good too :)
     Matt Guy: Well sorta, I have an issue I hope you can help me out with
     Matt Guy: are you ready cause it might be a tough one
     Karthik: Sure, bring it on. I will try my best. 
     Matt Guy: Alrighty. So I bought the new x99 Sli plus motherboard from MSI as well as an i7 5930k. I have 2 EVGA gtx 680's in Sli that I transferred over from my old z77 intel 3770k build. For some reason as soon as I install the latest nvidia drivers, my computer starts producing the following error code about 25,000 times a day. 
     Matt Guy: A corrected hardware error has occurred.

    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)

    Bus:Device:Function: 0x0:0x2:0x0
    Vendor ID:Device ID: 0x8086:0x2F04
    Class Code: 0x30400

     Matt Guy: under windows system event logs
     Karthik: I am checking..
     Karthik: This seems to be related to the kernel issue of the PCI express architecture (the error occurring randomly through the motherboard) 
     Matt Guy: Any idea on how to fix it? is it a hardware issue or something that a motherboard or Graphics card bios can update?
     Matt Guy: or do I need new nvidia drivers that are more compatible with X99 hardare?
     Matt Guy: hardware*
     Karthik: It does not seem to be a hardware issue but checking this for now, it seems the issue could fix with the next software update from our end. 
     Karthik: Yes it needs a newer driver update for the compatibility with the NVIDIA card & X99 hardware
     Matt Guy: alrighty thank you, yea the last thing I would want to do is send my motherboard back and wait for a new one to run into the same issue LOL
     Karthik: you are welcome Matt, hopefully everything should be fine & working. You may watch out for the new releases. 
     Karthik: Thanks :)
     Matt Guy: Are you 100% sure on this answer? Just because I am in contact with many people in the forums having this issue
     Matt Guy: if you are sure I can provide a response to all of these Nvidia customers and help out quite a few people who are in the dark
     Karthik: Yes I am sure, I do not see any other issue apart from this. The hardware is just fine & the problem is SLI specific only. You can wait for the newer updates & test this again. It should work.
     Matt Guy: ok, when I disable Sli though, I still get the errors :S
     Matt Guy: the cards are still plugged in physically together, but I disable Sli in the nvidia control panel, and I still get the error
     Matt Guy: sorry I'm not trying to be difficult, I just want to make sure that there is a fix coming, because im going to let quite a few people know that something is comig
     Matt Guy: coming*
     Karthik: Yes, there is no information on this further due to compatibility or other issues. You can keep updated that the future driver release should work for this issue Matt (specifically with x99 motherboards )
     Matt Guy: OK good stuff, I'm glad you guys are working on it! do you have any type of eta on a beta driver release date for this fix?
     Matt Guy: also is there something different in the way that x99 handles the PCIE bus that makes nvidia cards fail with it?
     Matt Guy: that was the last question i promise LOL ^^^
     Karthik: I am sorry, the driver releases are all scheduled by the development team. There is no specific ETA for now but you can check this from the GeForce.com site & the I have no access to QA details that test the way x99 SLI Plus PCIe is compatible or certified with the NVIDIA cards. So this will be internal data. 
     Matt Guy: but you do have knowledge on your end that this is a known compatibility issue at least?
     Karthik: Yes, I have seen issues reported on this model compatibility hence one of our updates should fix it. 
     Matt Guy: alrighty good stuff, that's all I needed to know, I shall wait for an update, thank you very much, you've been most helpful
     Karthik: you are welcome again & thanks for your time as well. 
     Matt Guy: is it ok if I copy and paste this to the EVGA and MSI forums for the people that are having this issue (there are other people with the same problem). they will be very happy that a fix is in the works
     Karthik: Sure you may post it, no problem. 
     Matt Guy: Thank you and have a great day
     Karthik: I would be happy, if this helps. 
     Karthik: Thanks, Goodbye! 
     
     Hope this helps all of you others that are having the issue. Cheers! hang in there and keep clearing your logs for now LOL
    post edited by guyzer6945 - 2014/09/29 14:48:34
    #27
    efilloon
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/29 15:24:12 (permalink)
    Corndogg18,
     
    No freezing and no drivers have stopping working, running 344 Nvidia drivers. Didn't ask about the WHEA logger system error but I looked in my event log and do not see this. But I assume this would be apart of the next update, looks like guyzer may have the answer on that one.

    EVGA X99 Classified
    Intel 5930 4.329GHz (watercooled - Ek-Supremacy EV0 - (Original CSQ) Full Nickel)
    32Gb Corsair Platinum Dominator 2800MHz
    2 EVGA 980 Classified's (EK WBs)
    512 Gb Samsung 850 Pro
    Corsair 1000HX PSU
    Corsair K70 Cherry MX Red RGB Mechanical Gaming Keyboard
    Logitech G502 Proteus Spectrum
    Sound Blaster Z PCIe Gaming Sound Card
    Windows 10 Pro 64 bit
    #28
    corndogg18
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/29 17:45:43 (permalink)
    So do a full uninstall of the NVIDIA drivers, and reinstall them?

    Specs:
    EVGA X99 Classified Mobo
    Intel I7 5960x @ 4.3Ghz
    Corsair H100i CPU Cooler
    8x4GB (32GB) G.Skill Ripjaws 4  @
    2400Mhz 15-15-15-35 @ 1.20V
    2x EVGA 580 Classifieds 3GB SLI  @ 900Mhz
    Intel 750 series 1.2TB AIC SSD (Main Drive)
    Intel 730 Series 480GB SSD (Storage Drive)  
    Corsair AX1200 PSU
    Corsair Obsidian Series 650D Case 
    Corsair K70 RGB Keyboard
    EVGA TORQ X10 Mouse

    #29
    guyzer6945
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    Re: Whea-Logger Event ID: 17 x99 Classified PCIE 3.0 2014/09/29 17:55:29 (permalink)
    No unfortunately the drivers we need to fix the issue don't exist yet. We have to wait for the new nvidia drivers to come out that offer full x99 support
    #30
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