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Well my EVGA 2080ti Black Edition Died after Just two days!

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ty_ger07
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/26 20:29:50 (permalink)
So, back on topic, did the OP ever try their card with the CPU and system memory running at stock speeds? Like I said, it has been found by numerous people prior -- who were sure that their overclock was stable because their overclock was previously stable with a different card -- that the turing GPU is less stable with overclocked CPU or especially with overclocked system memory. Some people were so sure that their overclock wasn't the problem, that when they found out that they were wrong, they dedicated PSA threads for everyone else with similar issues to know that it really is a thing that you have to test. I believe that there are at least two threads on the subject with replies from others affirming the conclusion.

All the other cross-talk in this thread isn't very helpful. I wish that the OP would respond.

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dalten22
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/26 22:33:37 (permalink)
My 2080TI Black Edition died too.  Had it for about 2 weeks before it became unstable, one morning nothing would run without severe artifacting and locking up. Luckily I still have my 1080 TI Hybrid and it's back doing it's job flawlessly.  But i'm going on almost 10 days waiting on an RMA replacement to be sent, it seems there's a pretty severe problem in the supply chain. 
post edited by dalten22 - 2018/12/26 22:36:19
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OutlawXGP
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/27 12:02:18 (permalink)
ty_ger07
So, back on topic, did the OP ever try their card with the CPU and system memory running at stock speeds? Like I said, it has been found by numerous people prior -- who were sure that their overclock was stable because their overclock was previously stable with a different card -- that the turing GPU is less stable with overclocked CPU or especially with overclocked system memory. Some people were so sure that their overclock wasn't the problem, that when they found out that they were wrong, they dedicated PSA threads for everyone else with similar issues to know that it really is a thing that you have to test. I believe that there are at least two threads on the subject with replies from others affirming the conclusion.

All the other cross-talk in this thread isn't very helpful. I wish that the OP would respond.



Ok so I did a lot of extra testing because I contacted the company I bought it from and I've arranged for a collection with DPD tomorrow to return the card. The graphics Card is 100% Faulty, I reset my BIOS even though I hated doing that because I had a lot of Custom Overclock settings but everything was reset to default stock clock and the exact same thing happens. Even with out any drivers and having used DDU in safe mode the desktop crashed every few seconds. I managed to get a hold of a friends GTX 1080ti for testing and that card works perfectly fine and I also tested the 2080ti in his system and it was faulty up on boot with fresh drivers. My system was and is working fine with out any issues for months and my old GTX 1080ti was working fine for almost 2 years so the issue here is not my system as I thought so.
 
This has been a horrible experience because during the holidays I wanted to do some gaming with my £1k+ card but it only lasted me literally whole 2 days, I only got to try RTX once in Battlefield 5 and honestly it was not a very smooth experience because DX12 implantation in BF5 has issues with stuttering and bad frame pacing. After making a post on the NVIDIA subreddit my post was deleted THREE TIMES with out any reason given by the mods, So I made a post on the Geforce forums and I noticed ton of people which were having problems with their 20 series card and not just the 2080ti FE as NVIDIA claims.
 
Although I'm sure there are working cards out there the fault rate of these 20 series cards seems to be very high and considering the price they are asking for them you would expect better quality control. Either way I think this is NVIDIA worst graphics card line up in ages.
 
Here are 2 more videos:
 
Assassin's Creed Odyssey - https://www.youtube.com/watch?v=nTweo6qP6qw
Unigine Valley - https://www.youtube.com/watch?v=Fr0QdkFQmA8
And some pictures of Just Cause 4: - https://imgur.com/a/tHQqiEv
 

My System Spec: https://i.imgur.com/9Py0nO9.jpg
 
CPU: Intel i9 9900k (Overclocked to 5ghz but tested at stock settings also)
CPU Cooler: Hydro Series H150i PRO RGB Liquid CPU Cooler
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OS: Windows 10 Home 64bit (Version 1809)
post edited by OutlawXGP - 2018/12/27 12:08:07
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Flonkam
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/27 12:04:53 (permalink)
ty_ger07
All the other cross-talk in this thread isn't very helpful. I wish that the OP would respond.

Remember, if someone has decided that a particular issue can't be the cause of a problem, he probably won't bother listening to anyone who suggests otherwise.
 
 
dalten22
My 2080TI Black Edition died too...But i'm going on almost 10 days waiting on an RMA replacement to be sent, it seems there's a pretty severe problem in the supply chain.

What I think is a pretty severe problem is the fact that you have been waiting for ten days on a replacement, yet the 2080 Ti BE that I ordered on the 24th was sent out yesterday. According to my view, warranty replacements should take precedence over new sales. I know I wouldn't appreciate it if I were waiting on a replacement for a defective card and discovered that new cards were being shipped out.
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OutlawXGP
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/27 12:07:38 (permalink)
Flonkam
ty_ger07
All the other cross-talk in this thread isn't very helpful. I wish that the OP would respond.

Remember, if someone has decided that a particular issue can't be the cause of a problem, he probably won't bother listening to anyone who suggests otherwise.
 
 
dalten22
My 2080TI Black Edition died too...But i'm going on almost 10 days waiting on an RMA replacement to be sent, it seems there's a pretty severe problem in the supply chain.

What I think is a pretty severe problem is the fact that you have been waiting for ten days on a replacement, yet the 2080 Ti BE that I ordered on the 24th was sent out yesterday. According to my view, warranty replacements should take precedence over new sales. I know I wouldn't appreciate it if I were waiting on a replacement for a defective card and discovered that new cards were being shipped out.




I just did respond if you read up.
 
Thanks.
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Flonkam
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/27 12:19:53 (permalink)
OutlawXGP
I reset my BIOS even though I hated doing that because I had a lot of Custom Overclock settings but everything was reset to default stock clock and the exact same thing happens. Even with out any drivers and having used DDU in safe mode the desktop crashed every few seconds. I managed to get a hold of a friends GTX 1080ti for testing and that card works perfectly fine and I also tested the 2080ti in his system and it was faulty up on boot with fresh drivers.

That would seem to settle the issue.
 
 
OutlawXGP
Although I'm sure there are working cards out there the fault rate of these 20 series cards seems to be very high and considering the price they are asking for them you would expect better quality control.

The only thing that a high rate of people reporting faults means necessarily is that the rate of people reporting faults is higher than normal. It is easy to understand why people are a lot more likely to "join the club" and post online about their faulty GPU now than in the past. As I said before, I never posted a thing online when my GTX 570 failed out of the box, and I'm sure the vast majority of people have traditionally never posted online when that sort of thing happens. There is simply no way of knowing what the failure rate of any of EVGA's models is at this time.
 
 
OutlawXGP
Either way I think this is NVIDIA worst graphics card line up in ages.

You can say that again. Sometimes NVIDIA recommends that people roll back their drivers. NVIDIA needs to take its own advice and roll back RTX to GTX.
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OutlawXGP
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/27 16:13:23 (permalink)
At this point I'm trying to figure out if i should try get a refund or accept a replacement, I really don't want to take my chances for another faulty graphics card, I might just look for a used 1080ti and go back to that GPU again. Not sure what to do right now but hopefully the driver will pick up the 2080ti tomorrow and return to the place I bought it from.
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Flonkam
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 08:16:51 (permalink)
OutlawXGP
...I might just look for a used 1080ti and go back to that GPU again.

For whatever you think it's worth, I can give you my opinion: If a GTX 1080 Ti is sufficient for your needs, I would absolutely go with that, if you can still find one at a decent price.
 
I'm not acting like this is an issue of need as in food and water, but the only reason that I am purchasing a 2080 Ti instead of laughing uproariously at the mere idea is that I now have a 4K OLED display, which I bought after my CRT died suddenly a few months ago.
 
So in order to maintain smooth v-synced motion at max settings, I went from being able to adjust my resolution from 2304x1440 down to 640x480, and my refresh rate from 170 down to 50 Hz.....to having a static resolution of 3840x2160 @ 60 Hz. Thus, my performance requirements suddenly skyrocketed. A 1080 Ti would simply not suffice for 2014+ AAA games at the settings and framerates I'm used to, except for maybe DOOM 2016. And even a 2080 Ti will not be sufficient for many 2014+ games, such as AC: Unity, GTAV, Dishonored 2, Watch_Dogs 2, AC: Origins, Kingdom Come: Deliverance, Far Cry 5, etc. I'm going to have to wait at least a couple years until I upgrade again before I can play any of those games (3000/4000 Series).
 
There is no way I would have even considered anything more than a 1080 Ti if I didn't have to pump out 500 million antialiased pixels per second. That's right, lol: Contrary to what some believe, whether or not antialiasing is needed does not depend on resolution, it depends on resolution, screen size, and viewing distance. I can guarantee that at 4K, on a 55" screen viewed from a distance of 18", aliasing is very much noticeable to anyone with normal vision. But I've gone and digressed.
post edited by Flonkam - 2018/12/28 08:21:40
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dalten22
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 18:12:49 (permalink)
Got an email just now saying My 2080 TI replacement is on the way.  Requested 12/18, shipped on 12/28 and scheduled to arrive Jan 8th because apparently... it has to hitch hike it's way here?  Oh well, hope it's a keeper. 
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broli
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 18:50:57 (permalink)
I made another post about slow RMA process that got moved to the Warranty thread, but I agree the process isn't the fastest.  I know it's the holiday season and such, but I feel the RMA process needs to change slightly with how expensive these cards are going for now.  It's no longer only a $400 card but 3x that price or more. 
 
I read Nvidia was next day airing faulty 2080 ti cards to people who purchased them directly from their site, but there were also reports of people waiting for a while.  Not truly sure if it's a supply chain issue or a silent internal recall. 
 
I love evga as a brand and hope they re-visit their RMA process soon as the prices for these products are going into the four digits range.  Definitely don't like having a $1300 collateral on my credit card and getting charged interest on it because the RMA process is slow + ground shipping time across the country.
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bcavnaugh
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 18:55:37 (permalink)
So much I Want it Now, maybe we need to just dump the Holidays altogether and change the work hours to 20 Hours a Day 7 Days a Week and No Vacations and No Holidays. Oh but then you would also be at work and would never be at home to even turn on your computer.
Last December I went through an RMA and it took almost 26 Days.
22 Dec 2017 I Received an Item and on 22 Dec 2017 an RMA was Requested and over time was approved and was then Shipped on 9 or 10 Jan 2018 and I Received the New Product on 1/17/2018
So in all the RMA took 3 Weeks, 5 Days or 26 Days.
But I did not create a Thread or even Post about it and complain to the world.
Just saying things happen, Oh wait your RMA Card is stuck in Small Town in a Snow Storm for 4 Days Oops.
But I guess I really should have posted this over here Slow RMA?
But in the End December and January are just not the best time to have to RMA or even Buy sometimes.
post edited by bcavnaugh - 2018/12/28 19:35:20

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Flonkam
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 19:51:44 (permalink)
bcavnaugh
But I did not create a Thread or even Post about it and complain to the world.

To be honest, I think you have an interesting idea of what 'complaining' means. It seems to include 'calmly sharing one's view about an issue'.
 
But more to the point, I think you are misunderstanding the subject. It clearly doesn't have anything to do with shipping or snow storms, because as I said, I ordered a card on the 24th and it arrived today, exactly on schedule. A person who orders a new card gets precedence over a person who has already paid for his card but received a defective product. The only thing that I can think of is that the policy is to test the card and send it back if it is in fact not faulty.
 
In my case, it has nothing to do with impatience, as it hasn't affected me at all--I was just offering my opinion that it seems wrong that someone with a defective product doesn't get precedence over new orders, but c'est la vie.
post edited by Flonkam - 2018/12/28 19:55:07
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bcavnaugh
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 19:55:25 (permalink)
Flonkam
bcavnaugh
But I did not create a Thread or even Post about it and complain to the world.

To be honest, I think you have an interesting idea of what 'complaining' means. It seems to include 'calmly sharing one's view about an issue'.
 
But more to the point, I think you are misunderstanding the subject. It clearly doesn't have anything to do with shipping or snow storms, because as I said, I ordered a card on the 24th and it arrived today, exactly on schedule. A person who orders a new card gets precedence over a person who has already paid for his card and received a defective product. The only thing that I can think of is that the policy is to test the card and send it back if it is in fact not faulty.
 
In my case, it has nothing to do with impatience, as it hasn't affected me at all--I was just offering my opinion that it seems wrong that someone with a defective product doesn't get precedence over new orders, but c'est la vie.


Yeah Right
This is the Subject "Well my EVGA 2080ti Black Edition Died after Just two days!"
It happen, Dec/Jan is just not the best time of year for an RMA, Normal EVGA RMA is within a Week.
Work Days only and not Holiday in the Time for Processing.
post edited by bcavnaugh - 2018/12/28 19:59:34

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#43
broli
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 19:55:39 (permalink)
bcavnaugh
So much I Want it Now, maybe we need to just dump the Holidays altogether and change the work hours to 20 Hours a Day 7 Days a Week and No Vacations and No Holidays. Oh but then you would also be at work and would never be at home to even turn on your computer.
Last December I went through an RMA and it took almost 26 Days.
22 Dec 2017 I Received an Item and on 22 Dec 2017 an RMA was Requested and over time was approved and was then Shipped on 9 or 10 Jan 2018 and I Received the New Product on 1/17/2018
So in all the RMA took 3 Weeks, 5 Days or 26 Days.
But I did not create a Thread or even Post about it and complain to the world.
Just saying things happen, Oh wait your RMA Card is stuck in Small Town in a Snow Storm for 4 Days Oops.
But I guess I really should have posted this over here
But in the End December and January are just not the best time to have to RMA or even Buy sometimes.



No disrespect but don't think your sarcasm helps at all.  I think you may have misinterpreted what I've written as all I was pointing out was something that can be potentially improved upon.
 
Sure it's a combination of bad luck and timing, but you have to look at it from a perspective of people who spent $1300 or more on a product that broke within the first 15 days.  Maybe $1300 doesn't mean much to you, but i'm sure it means a lot to many others out there.  
 
With the current cross-ship RMA process, that's another $1300 charge on someone's credit card accruing interest as time goes by.  That charge happens immediately and definitely not a good situation to be in for the customer the longer RMA process takes + cross standard ground shipping.
 
It's my first time having to RMA a evga product and I didn't even know about the Advance RMA until it was too late.  I think it should of been a recommendation to customers purchasing products over $800-$1000 mark during the RMA submission process.
 
Not blaming evga but there's many things that can be improved upon from a business standpoint for these higher priced items.  If it was a $400 1070, I wouldn't really bother much at all.
 
 
#44
bcavnaugh
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 19:59:36 (permalink)
Yes I guess I Could have done a cross-ship RMA process as well. The Money Means a lot to us all.
When you register your card at that time you can even buy and Advance RMA and EVGA tells you all about it at that time.
Then there are also other reasons to register the day you get and before you even install it.
Step-Up Program is one that comes to mind well in the first 14 Days that is.
I have seen Post that members do not register there product until they need to create an RMA, even years later.
 
"that's another $1300 charge on someone's credit card accruing interest as time goes by"
I would use a Card with a Zero Balance and it will be taken care of before interest would be charged.
 
Know the company you are going to be buying from before you Buy, EVGA has it laid very well. 

Terms & Conditions

But it is really is a bummer that sometime we have to go through the process, I have done it a few time now with EVGA.
You are NOT going to get this Service from MSI or ASUS or any other Company out there.
MSI it took 2 Months for me to complete an RMA with them and with ASUS Server MB 3 Months.
post edited by bcavnaugh - 2018/12/28 20:19:00

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#45
broli
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 20:18:05 (permalink)
True but that's normal consumers' mindset no?  If we're paying $1300+ for a product, the expectation is it better damn work and properly tested for quality assurance.  It cost more than an iPhone so the expectation is it's high quality and service.
 
I actually did register it the first day I got it knowing it could potentially be bad due to the negative press on the 2080 Ti's, but don't remember seeing advance RMA.  Might of just missed it, but it definitely could of been recommended more prominently during the RMA submission process like a pop-up or banner saying something along the lines of "We highly recommend our Advance RMA service over standard RMA due to the tier and price of your product"
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bcavnaugh
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Re: Well my EVGA 2080ti Black Edition Died after Just two days! 2018/12/28 20:26:56 (permalink)
broli
True but that's normal consumers' mindset no?  If we're paying $1300+ for a product, the expectation is it better damn work and properly tested for quality assurance.  It cost more than an iPhone so the expectation is it's high quality and service.
 
I actually did register it the first day I got it knowing it could potentially be bad due to the negative press on the 2080 Ti's, but don't remember seeing advance RMA.  Might of just missed it, but it definitely could of been recommended more prominently during the RMA submission process like a pop-up or banner saying something along the lines of "We highly recommend our Advance RMA service over standard RMA due to the tier and price of your product"


You are correct in that.
Well I just $3200.00 on two cards, I sure hope that I do not need to start an RMA on one of them or both being an SLI setup.
And YES I will buy the Extended Warranty this time the 10 Year.
You also pay for a 5 or 10 Year Extended Warranty when you register your Card.
I get the 5 Year on all my EVGA Products, for me after 5 year the tech is to old.
post edited by bcavnaugh - 2018/12/28 20:32:09

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