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Helpful ReplyWarranty status check page is missing.

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pavel105
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2019/02/05 15:24:29 (permalink)
Previously it was possible to check warranty status on this web page: www.evga_DOT_com/warranty/check.asp
You could search for serial number and see how many days left on the warranty. Now the page is missing, what happened and how to check warranty status now?
 
This is how it looked like:

post edited by pavel105 - 2019/02/05 15:27:22
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    bcavnaugh
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    Re: Warranty status check page is missing. 2019/02/05 16:01:54 (permalink)
    You will need to Complete Product Registration now as EVGA turned off Guest RMA over a Year ago now if not Two.
    Click on your Products Page under My Products Clock on the Product Then on VIEW DETAILS
    The only other way is to ask EVGA
     
    post edited by bcavnaugh - 2019/02/05 16:09:54

    Associate Code: 9E88QK5L7811G3H


     
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    pavel105
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    Re: Warranty status check page is missing. 2019/02/05 16:26:16 (permalink)
    This isn't a guest RMA, it was a simple serial check and it was working for at least past few months and stopped just a day or few ago.
     
    Google web cache as of 1 february 2019:
    https://webcache.googleus...com/warranty/check.asp
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    bcavnaugh
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    Re: Warranty status check page is missing. 2019/02/05 16:46:32 (permalink)
    pavel105
    This isn't a guest RMA, it was a simple serial check and it was working for at least past few months and stopped just a day or few ago.
     
    Google web cache as of 1 february 2019:
    https://www.evga_DOT_com/warranty/check.asp]https://webcache.googleus...com/warranty/check.asp[/link]


    The Guest RMA Page is what was used in the Past and is no longer in use, you now must Complete Product Registration
    https://www.evga.com/support/guestregister.asp Old No Longer Active 
    https://www.evga.com/support/rma.asp
     
    EVGA no longer as a serial check process.
     
    https://www.evga.com/warranty/check.asp]https://webcache.googleusercontent.com/search?q=cache:https://www.evga.com/warranty/check.asp[/link]
     

    This is Google's cache of https://www.evga.com/warranty/check.asp. It is a snapshot of the page as it appeared on Feb 1, 2019 16:05:46 GMT. The current page could have changed in the meantime. Learn more.
    Full versionhttps://www.evga.com/warr...mp;strip=1&vwsrc=0]Text-only version[/link]https://www.evga.com/warr...mp;strip=0&vwsrc=1]View source[/link]
    Tip: To quickly find your search term on this page, press Ctrl+F or ⌘-F (Mac) and use the find bar.
     
    This is a Member to Member Forum so EVGA may or may not see your Thread it would be Faster if you called or contacted them.
    post edited by bcavnaugh - 2019/02/05 17:08:01

    Associate Code: 9E88QK5L7811G3H


     
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    _JeffP
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    Re: Warranty status check page is missing. 2019/02/05 21:08:50 (permalink)
    To check the warranty on a serial number you will need to contact the support team in your region either via phone or email. You may also register the serial number to your account and that will also provide you with some information however that may not be completely accurate as the system bases the information displayed based on the information entered upon registration. 

    Everything is security. 
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    ssateneth
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    Re: Warranty status check page is missing. 2019/02/06 05:52:21 (permalink) ☄ Helpfulby pavel105 2019/02/07 15:48:16
    I came here to ask the same thing. I used the page to effortlessly check remaining warranty on 2nd hand EVGA cards without needing to contact a human at EVGA or register the equipment to my account; The warranty check page was available to use for something like a little over a month I think. But now it's gone again as of about a day ago.
     
    I'm not talking about guest RMA either. It was a warranty check page that you entered in the serial number, and the page would spit out the model number of the video card and the remaining days warranty in green color, or "out of warranty" in red color. It looked exactly like the picture in the original post up top.
    #6
    EVGATech_GabrielT
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    Re: Warranty status check page is missing. 2019/02/06 06:05:54 (permalink)
    This page was removed and is no loner available. Users will need to register there cards in order to verify warranty. There is no way of checking the warranty status anymore without registering the product or contacting tech support.
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    Coldblackice
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    Re: Warranty status check page is missing. 2020/04/01 14:56:22 (permalink)
    EVGATech_GabrielT
    This page was removed and is no loner available. Users will need to register there cards in order to verify warranty. There is no way of checking the warranty status anymore without registering the product or contacting tech support.


    Apologies on bumping, but thought this would be preferred rather than starting a new thread --
     
    Is there a reason the warranty check isn't available now? For those buying a card secondhand, are they just supposed to gamble on the word of the seller (or if the seller doesn't know themselves)?
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    Cool GTX
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    Re: Warranty status check page is missing. 2020/04/01 15:27:24 (permalink)
    Coldblackice
    EVGATech_GabrielT
    This page was removed and is no loner available. Users will need to register there cards in order to verify warranty. There is no way of checking the warranty status anymore without registering the product or contacting tech support.


    Apologies on bumping, but thought this would be preferred rather than starting a new thread --
     
    Is there a reason the warranty check isn't available now? For those buying a card secondhand, are they just supposed to gamble on the word of the seller (or if the seller doesn't know themselves)?


    They Contact Customer Service  to get accurate information
     
    All you need is the serial number for the product history

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