Anamnesis
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Re: Step-up program users thread
2014/12/07 13:26:26
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Nop i was talking about the PCE shield which in where you find the connector like DVI displayport and hdmi.
Anamnesis
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Philg123
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Re: Step-up program users thread
2014/12/09 12:47:06
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Submitted: 10/6/2014 Product: 970 FTW acx 2.0 Queue Complete: 12/1/2014 Payment processed: 12/2/2014 Old card received: 12/8/2014 New card shipped out: 12/9/2014 @ 8:40pm
post edited by Philg123 - 2014/12/09 17:59:41
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jlamentful
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Re: Step-up program users thread
2014/12/09 13:58:36
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I received my 980's today! Tested them and everything seems fine. The card is a lot better than my 780ti's were, performance wise I see a huge fps increase in every single modern game maxed out. Thank you EVGA.  
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jordguitar
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Re: Step-up program users thread
2014/12/09 17:03:09
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Well the card got to EVGA today. Waiting for them to say on site that they actually have it.
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TahoeDust
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Re: Step-up program users thread
2014/12/15 13:49:01
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Just got the Queue Complete email. Only took 15 days. Now I just wait for another email about payment?
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austinjsaechao
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Re: Step-up program users thread
2014/12/15 14:08:22
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TahoeDust
Just got the Queue Complete email. Only took 15 days. Now I just wait for another email about payment?
Which one did you step up to? I just got the email for queue complete. I request the step up back in october
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TahoeDust
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Re: Step-up program users thread
2014/12/15 14:10:24
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austinjsaechao
TahoeDust
Just got the Queue Complete email. Only took 15 days. Now I just wait for another email about payment?
Which one did you step up to? I just got the email for queue complete. I request the step up back in october
I am stepping up my two 970 SSC cards to two 970 FTW cards. The difference is only $10 each and I like the cooler on the FTW cards better. Submitted 12/1
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rouzbie
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Re: Step-up program users thread
2014/12/15 16:36:30
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Queue complete today (12/15). I submitted my request on 10/15. Stepping up 760 SSC to 970 ACX 2.0.
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TahoeDust
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Re: Step-up program users thread
2014/12/16 16:08:49
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I payed for my stepup today for my two 970 FTW cards. I got the shipping information email. My question is, do you think the turnaround will be less than 14 days? Can I send one card, wait for the new one to arrive, then send the other? That way I will not have to be cardless?
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rouzbie
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Re: Step-up program users thread
2014/12/16 16:38:59
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Keep in mind EVGA's holiday schedule (see main evga site for a link in red), which seems to require delivery to them by this Friday, though I don't think that guarantees they'll ship by Monday, which is their last shipping day of the holiday season - they're closed for nearly two weeks afterwards!
My invoice was approved earlier today. I paid, and payment was accepted within an hour or so. Shipping tonight with expected Wednesday or Thursday delivery. Hoping they'll ship my card before the break. Would hate to be cardless for my biggest downtime of the year.
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TahoeDust
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Re: Step-up program users thread
2014/12/16 16:45:23
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Oh man, that is brutal. It also says the RMA is only good for 14 days. I may have to give them a call and see if I can just wait until after their break. I don't think I want to pay for 2-day shipping.
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rouzbie
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Re: Step-up program users thread
2014/12/16 16:59:02
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I think they'll honor it if you ship in time, but not having a card for the holidays is brutal. Christmas could come late if this was your present to yourself.
Luckily I live 30 minutes away, so the ground shipping is only a few bucks and should get there in 1 day or so.
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TahoeDust
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Re: Step-up program users thread
2014/12/16 17:04:40
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I actually just called and spoke with them. They said as long as it was received on or by the 19th they would get them shipped back to me before the close for the holiday. Now I have to decide if it is worth it to pay for expedited shipping (I'm in Florida) and go cardless for a few days to get this all done before they take their break. I wish they would just do cross shipping.
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rouzbie
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Re: Step-up program users thread
2014/12/16 17:25:04
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Ah, sorry that you have to make that decision. Glad that you were able to find it out before you sent your card. Keep us updated! I will do the same. Edit on 12/17/14: My Products show my card was received. I shipped last night at 8PM. $25 to ship it 20 miles away. Well worth it if they ship the card before they close for the holidays! Thanks EVGA Edit on 12/18/14: got the shipment notice from EVGA. So fast! Thanks EVGA
post edited by rouzbie - 2014/12/18 19:24:27
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rj anderson
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Re: Step-up program users thread
2014/12/22 15:44:22
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Got my GTX 980 Ref today! Stepped up from 780. It took awhile, 3 months, for the whole process to complete due to low availability of the reference 980's but I'm so glad I waited instead of going for the ACX. One thing I thought was a bit hypocritical of EVGA was in the Step-Up shipping instructions it states... -- Inadequate packagingSome examples are:>> Multiple products packed into a single box without separators to prevent contact with adjacent products.>> Products packed in boxes without protective cushioning.>> Products shipped with Styrofoam peanuts only.>> Products where the EVGA Serial Number has been removed or defaced.>> Physical damage to the product i.e. a broken or dented printed circuit board assembly.>> Components added or removed from the printed circuit board.>> Water Damage due to modification to the GPU using a water block of any type. So I made sure I didn't use "Styrofoam peanuts only" when I shipped out the 780 to EVGA. Today I opened up the package that contained my 980 and guess what I found? Yep...styrofoam peanuts only. Big time eye-rolling on that one. ;)
post edited by rj anderson - 2014/12/22 15:48:16
GAMING i7-4790k @ 4.8Ghz / Swiftech H220-X H2O CPU Cooler / ASUS Z97 Pro / Corsair Air 540 case / Plextor M.2 256GB PX-G256M6e (boot drive) / Samsung 850 Pro 256GB SSD (game drive) / WD Black 1TB (doc drive) / 32GB Crucial Elite DDR3 1866 / x2 EVGA GTX 980 SLI / Corsair RM1000x PSU / ASUS PA248Q 24" 1920x1200 IPS / Overlord Tempest X270oc 27" 2560x1440 IPS 120Hz / Sound Blaster ZXR / Audioengine A5+ speakers / Audioengine S8 Sub / Fidelio X2 Heaphone w V-Moda BoomPro mic / SteelSeries M800 RGB KB w QS1 switches / Func MS-3 Rev2 Mouse / Win 10 64-bit STREAMING i5-6500 Skylake / Liqtech 120x H2O CPU Cooler/ MSI Z170M Mortar Mobo / Corsair Air 240 Case / Samsung 850 EVO 250GB / SanDisk Ultra II 480GB / 16GB Crucial Elite DDR4 2666 / XFX R9 280X DD / EVGA SuperNova G2 750w / Dell S2415H IPS / Polk Audio Hampden Speakers / Beyerdynamic DT990 Prem 250 ohm Headphone w AntLion ModMic / Razer Blackwidow Chroma RGB KB / Win 7
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aandrewjeski
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Re: Step-up program users thread
2014/12/24 14:15:36
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Well, bullocks, I just came upon this thread and the information that I won't be able to get my card in within my step-up rma # window.
Mine was approved while I was out of the country and planned to ship it expedited when I got back this week.
What am I supposed to do?
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rj anderson
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Re: Step-up program users thread
2014/12/25 00:18:59
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aandrewjeski
Well, bullocks, I just came upon this thread and the information that I won't be able to get my card in within my step-up rma # window.
Mine was approved while I was out of the country and planned to ship it expedited when I got back this week.
What am I supposed to do?
Here is a thought...contact EVGA
GAMING i7-4790k @ 4.8Ghz / Swiftech H220-X H2O CPU Cooler / ASUS Z97 Pro / Corsair Air 540 case / Plextor M.2 256GB PX-G256M6e (boot drive) / Samsung 850 Pro 256GB SSD (game drive) / WD Black 1TB (doc drive) / 32GB Crucial Elite DDR3 1866 / x2 EVGA GTX 980 SLI / Corsair RM1000x PSU / ASUS PA248Q 24" 1920x1200 IPS / Overlord Tempest X270oc 27" 2560x1440 IPS 120Hz / Sound Blaster ZXR / Audioengine A5+ speakers / Audioengine S8 Sub / Fidelio X2 Heaphone w V-Moda BoomPro mic / SteelSeries M800 RGB KB w QS1 switches / Func MS-3 Rev2 Mouse / Win 10 64-bit STREAMING i5-6500 Skylake / Liqtech 120x H2O CPU Cooler/ MSI Z170M Mortar Mobo / Corsair Air 240 Case / Samsung 850 EVO 250GB / SanDisk Ultra II 480GB / 16GB Crucial Elite DDR4 2666 / XFX R9 280X DD / EVGA SuperNova G2 750w / Dell S2415H IPS / Polk Audio Hampden Speakers / Beyerdynamic DT990 Prem 250 ohm Headphone w AntLion ModMic / Razer Blackwidow Chroma RGB KB / Win 7
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dotkom
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Re: Step-up program users thread
2014/12/25 22:26:57
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New Part Number 04G-P4-2981-KR Queue Complete 12/11/2014 Processed Payment 12/12/2014 Received 12/24/2014 Shipped Out Pending New Part Number 04G-P4-2981-KR Queue Complete 12/11/2014 Processed Payment 12/17/2014 Received 12/24/2014 Shipped Out Pending i sent out 2 EVGA GeForce GTX 780 Ti Superclocked for the step up Friday December 19th and it shows they updated me in the system on Christmas eve as "Received" for both cards this is a surprise cause i was told they will not be in this status tell after Jan 5th. so sometime in January i will be running 3-way SLI GTX980s. @ rj anderson i think what they mean is just the card alone chillin inside some packing peanuts
post edited by dotkom - 2014/12/25 22:31:40
Case: Rosewill BLACKHAWK-ULTRA Gaming Super Tower Computer Case PSU: EVGA SuperNOVA 1300 G2 80 PLUS GOLD Certified 1300W GPU:EVGA GTX980 3 Way-SLI CPU: Intel i7-5960X @ 4.5Ghz CPU Cooler: Corsair Hydro Series H110 Motherboard: EVGA X99 Classified Memory: G.SKILL Ripjaws 4 series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 2666 / 1333 (Quad Channel) Hard drive 1: PNY XLR8 240GB SSD Hard drive 2: Intel 730 Series 480GB SSD Hard drive 3: Seagate Barracuda 2TB 7200 RPM 64MB Cache Monitor: ASUS VG248QE Black 24" 144Hz 1ms Headset: Razer Tiamat 7.1 Surround Sound PC Gaming Headset Keyboard/Mouse: Razer Blackwidow ultimite 2014 / EVGA TORQ X10 Gaming mouse 
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Tyson2295
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Re: Step-up program users thread
2015/01/23 12:51:30
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New Part Number
04G-P4-2981-KR
Queue Complete
1/5/2015
Processed Payment
1/14/2015
Received
1/22/2015
Ship Out
Pending
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trawetSluaP
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Re: Step-up program users thread
2015/01/24 12:31:43
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Do you think EVGA will let me "Step-Up" from a single 980 Classified to 2 x 970 FTW? The price is near identical, would just be for 2 cards instead of one?
Case: Phanteks Enthoo Elite CPU: i9-7900X Motherboard: Rampage VI Extreme RAM: Corsair Dominator Platinum 32GB 3200 MHz GPU: RTX 2080 FE Storage: 960 Pro 512GB, 2 x 840 Evo 250GB PSU: EVGA SuperNOVA 1200 P2 Monitor: HP Omen 27i, MX27AW Custom Watercooling LoopAquaero 6 XT 
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howdy2u2
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Re: Step-up program users thread
2015/01/24 12:50:02
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trawetSluaP
Do you think EVGA will let me "Step-Up" from a single 980 Classified to 2 x 970 FTW? The price is near identical, would just be for 2 cards instead of one?
AHHHHHHHHHHHHH................................NO
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Teemeister
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Re: Step-up program users thread
2015/01/29 02:43:39
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I sent my 970 in with the backplate mounted to it - I did because I can't use it on my step-up card (the new SSC). Is this a problem?? Step-up info says they've received the card. Shipping is still pending.
EVGA GeForce GTX 970 SSC (3975) - EVGA SuperNOVA 850 G2 - EVGA e-GeForce 8800GTX 768MB (collecting dust) - BFG GeForce GTX 285
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gioiswn
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Re: Step-up program users thread
2015/02/02 13:07:07
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Applied on the 30th of December and Received SSC on the 15th of January, would of gotten it a few days earlier but I did not get the payment in before the weekend. Just working on getting the back plate for it. Definitely glad I switch to Team Green from Team Fail...
BitFenix Prodigy Artic White - Intel i5-4670K @ 3.8 GHz - ASRock Z87E-ITX - G-Skillz Sniper 2133MHz 8 GB RAM - ADATA SX9000 256 GB SSD - EVGA 970 SSC - CoolerMaster V750M PSU - Swiftech H220 AIO Water Cooler - Win 8.1 Logitech Internet 350 Keyboard - Logitech G3 Gaming Mouse w/ custom mouse pad - Sennheiser PC 350 Special Edition - Asus VG248QE 144Hz Gaming Monitor
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