StijnDC
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/10/28 13:43:57
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RMA approved
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bcavnaugh
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/10/28 14:20:48
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StijnDC
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/11/25 05:58:21
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Update 25/11/2016: So after a month I finally got a replacement card. However, after unpacking like a little kid who just got a new toy and looking at the card I quickly became baffled. It turns out this card has the exact same issue... I am also wondering if it really was a brand new card like EVGA promised me three times, because the box wasn't sealed in plastic and the protective plastic on the backplate looked to be slapped on with a hurry. It took a month to get this RMA completed, so now I have to do this again ? I paid 760€ for this card in september and to this day I haven't been able to use it. Also kind of strange that this happened again, is this a manufacturing error ? I'm already shivering for my next replacement card. Also I don't know if I will get a brand new card now, I don't want to get a refurbished card. Not my fault the Classified cards are bent. I hope this can be handled quickly. I already sent an e-mail to EVGA.
post edited by StijnDC - 2016/11/27 13:50:13
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giltyler
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/11/25 06:38:01
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I hope you get a replacement after what you have had to deal with. Outside of the States support seems a little below par and the shipping charges are outrageous.
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StijnDC
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/11/27 13:43:49
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Update 27/11/2016: I examined the card a bit more and it looks to me that the cooler itself is bent. First I thought this maybe could be from mounting it too tight in the factory, but I found some pictures of the card on the internet and the cooler looks straight on those pics. Pictures of my replacement card => http://imgur.com/a/YcTFvPictures of GTX 1080 Classified with straight cooler for comparison => http://imgur.com/a/MFOYT It's difficult to fully see it on the pictures, in real life you see it immediately that the cooler is not OK. I think this is not good for the card, it could impact the cooling of the card.
post edited by StijnDC - 2016/11/27 13:46:21
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bcavnaugh
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/11/27 14:34:54
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wmmills
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/11/27 15:19:10
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Guys, I wouldn't worry too much about it. Most cards will have a bend in them like that from cranking down the HS/F. A lot of mobos have this issue too, although its not as commonly noticed because of the size of a mobo and its CPU HS/F. Unless your really having a performance issue I wouldn't worry about it. Your covered with a great customer service company anyway. Most likely, every card will have that "issue". Edit: Also, on the OP pict it looks like the shroud around the fins is really whats off, not the pcb and sink.
post edited by wmmills - 2016/11/27 15:22:11
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the_Scarlet_one
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/11/27 15:44:33
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Looking at the pictures, there is barely anything off, and what is off wouldn't have any affect on operations at all. How does the card work? The PCB is not bent. That is just the outer edges of the shroud that are slightly off.
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StijnDC
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/02 06:28:40
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Yeah, after further investigation the PCB itself looks straight, but the cooler is definitely bent. I will wait what the customer support answers.
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NucleusX
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/02 20:23:31
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I believe the bending of these cards are mainly due to incorrect thermal pad thicknesses. Mine was dead straight out of the box, but it required a rework of the thermal pads at various locations. Some VRAM modules weren't touching, so instantly had to change their thickness, which domino effects all the rest that need adjusting to fill in the gaps at all the right heights and pressure, while keeping it all straight and level. I obsessed with that for a while until i found just the right ones. The area i would say caused the most bending, was the thermal pads located at the VRM and power delivery section. You will find differences from one card to the next, so you can't just set universal measurements that everyone can refer to. Every card will be slightly different and unique in getting all the thermal pad heights corrected.
post edited by NucleusX - 2016/12/02 21:15:46
CPU: Intel 486 DX2. 66Mhz (Turbo). Cooling: LN2. MTB: ECS. Chipset: SIS. HD: WD Raptor 300mb x 512. 154GB. Raid 0. RAM: Corsair Obliterator Gold. EDO. 16mb. 66mhz. x8. GPU: Nvidia GTX Riva TNT2 FTW OC. PCI. 32mb. x4 Quad SLI. PSU: ATX 200 watt (no label). Case: RGB Milk Crate.
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StijnDC
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/03 01:52:05
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NucleusX I believe the bending of these cards are mainly due to incorrect thermal pad thicknesses. Mine was dead straight out of the box, but it required a rework of the thermal pads at various locations. Some VRAM modules weren't touching, so instantly had to change their thickness, which domino effects all the rest that need adjusting to fill in the gaps at all the right heights and pressure, while keeping it all straight and level. I obsessed with that for a while until i found just the right ones. The area i would say caused the most bending, was the thermal pads located at the VRM and power delivery section. You will find differences from one card to the next, so you can't just set universal measurements that everyone can refer to. Every card will be slightly different and unique in getting all the thermal pad heights corrected.
So if the cooler is bent it means the thermal pads certainly make good contact ?
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NucleusX
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/03 07:08:47
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StijnDC
NucleusX I believe the bending of these cards are mainly due to incorrect thermal pad thicknesses. Mine was dead straight out of the box, but it required a rework of the thermal pads at various locations. Some VRAM modules weren't touching, so instantly had to change their thickness, which domino effects all the rest that need adjusting to fill in the gaps at all the right heights and pressure, while keeping it all straight and level. I obsessed with that for a while until i found just the right ones. The area i would say caused the most bending, was the thermal pads located at the VRM and power delivery section. You will find differences from one card to the next, so you can't just set universal measurements that everyone can refer to. Every card will be slightly different and unique in getting all the thermal pad heights corrected.
So if the cooler is bent it means the thermal pads certainly make good contact ?
I wouldn't say its a certainty, but a possibility. Looking at your photo's, my first instinct would be to check the pads out around the VRM/Choke area, that's where the bend seems to be coming from. If you're worried about dismantling your card for any reason then you should probably just continue on with the RMA process. But if you feel daring, you may be able to straighten it out yourself. The bending could either be caused by pads that are too high, or too low, or even no contact at all, depending on which direction the card is bending, and at which points below or above the base-plate.
post edited by NucleusX - 2016/12/03 07:20:30
CPU: Intel 486 DX2. 66Mhz (Turbo). Cooling: LN2. MTB: ECS. Chipset: SIS. HD: WD Raptor 300mb x 512. 154GB. Raid 0. RAM: Corsair Obliterator Gold. EDO. 16mb. 66mhz. x8. GPU: Nvidia GTX Riva TNT2 FTW OC. PCI. 32mb. x4 Quad SLI. PSU: ATX 200 watt (no label). Case: RGB Milk Crate.
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Dicehunter
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/04 13:30:50
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Few of my friends who have Clasifieds have reported this issue as well. Luckily mine appears to be ok but the problems Just keep mounting up for EVGA cards, I think some CEO probably tried to cut corners in quality testing to save a few dollars.
post edited by Dicehunter - 2016/12/04 13:35:04
=STEAM - Dicehunter = ORIGIN - Dicehunter=
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StijnDC
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/05 05:19:47
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Dicehunter Few of my friends who have Clasifieds have reported this issue as well. Luckily mine appears to be ok but the problems Just keep mounting up for EVGA cards, I think some CEO probably tried to cut corners in quality testing to save a few dollars.
And it already took a month for my first RMA, so if I do a second RMA I'll probably be done by New Year. And the EU customer support seems really slow in replying on messages, it always takes two days to get a reply...
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Vlada011
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/05 05:39:06
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Are you sure that PCB is bent...with new card. Maybe you can fix if you move cooler little. This is very little difference and probably could be fixed. My card is same because she stood long time and one side is little lower but for me that's not problem. Check under my MODS RIGS, just little. Same thing happen with lot of cards after long time in slot.
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StijnDC
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/06 11:37:45
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Vlada011 Are you sure that PCB is bent...with new card. Maybe you can fix if you move cooler little. This is very little difference and probably could be fixed. My card is same because she stood long time and one side is little lower but for me that's not problem. Check under my MODS RIGS, just little. Same thing happen with lot of cards after long time in slot.
PCB is not bent this time, I checked that after my first update. But the cooler itself is bent and this is probably because of bad QC. And I'm not going to mess around with the card, EVGA should have mounted this cooler the correct way in the factory. At this moment I'm not very impressed with EVGA EU customer support. Maybe they are top notch in the US, but here in Europe they seem to be lacking very much.
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Vlada011
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/06 15:17:11
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If PCB is not bend than it's possible to resit cooler and he will stay right probably. Difference is almost not visible.
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Zuhl3156
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/06 16:06:23
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Vlada011 If PCB is not bend than it's possible to resit cooler and he will stay right probably. Difference is almost not visible.
This pic is the most visible showing the warped cooler pipe. As mentioned above it won't affect performance but then you remember that reason on why you spent above average cost because "we here at EVGA spare no expense to insure you get the best product and performance available especially when it comes to our 'Classified' video boards" and that's when it hits you and you feel like you just got kicked in the groin.
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StijnDC
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/08 10:19:05
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Zuhl3156
Vlada011 If PCB is not bend than it's possible to resit cooler and he will stay right probably. Difference is almost not visible.
This pic is the most visible showing the warped cooler pipe. As mentioned above it won't affect performance but then you remember that reason on why you spent above average cost because "we here at EVGA spare no expense to insure you get the best product and performance available especially when it comes to our 'Classified' video boards" and that's when it hits you and you feel like you just got kicked in the groin.
Thank you, finally someone who gets it. It's like buying a new car with a dent in it, it still works so why exchange it ?
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Cool GTX
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Re: So I installed my GTX 1080 Classified, but then I noticed that the PCB is seriously be
2016/12/08 11:19:58
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The cooler fins (bottom edge) to the PCB gap looks consistent in your photos, link in post #35. The above picture in post #48 above shows a variation in the gap between the fins and the top cover. This does not mean anything is "bent" Could just be how the top cover aligns. I doubt it could be notice when the GPU is in your case. Have you measured the fins, are they the same length ? (PCB up to the edge near the cover) Do the fins get shorter where the gap looks bigger? All manufacturing has specifications of acceptable variation. If the fin to PCB gap is consistent I would not worry about it. Install the card and test it.
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