stalinx20
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Re: So GTX 980 FTW are very bad cards?
2015/08/03 03:00:35
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Jakyap Well got off the phone with evga about my 2 RMA cards I just got also crashing. They wanted to know the specs of my computer and wanted me to again try them out one at a time so im back to this. Even though I tested them in 2 other computers and they still crashed. And when I swapped in 2-980ti's I had ZERO crashes at all after 10+ hours of gaming on them. Getting very annoyed with this whole process. Especially because of the mass response from customers having the exact same issue.
Do not talk to customer service; they are completely out of the loop on the FTW. Ask to talk to Dave who is one of the techs. He's one that helped diagnose the problem.
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Methodical2
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Re: So GTX 980 FTW are very bad cards?
2015/08/03 05:36:40
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I wander if they will sell a 980 Ti FTW after this.
"Never be afraid to try something new. Remember, amateurs built the Ark, professionals built the Titanic" BlackECase: Caselab Magnum STH10 MB: Asus X670E Hero CPU: Ryzen 9 7950x (EK-Quantum Vector²) GPU: Asus 4090 TUF OC (EK-Quantum Vector²) Memory: G.Skill Trident Z5 Neo DDR5 (6000 @64gb) Storage: WD M.2 NVMe 2TB (OS), 2x4TB (Photography), 1TB (Games) Fan Controllers: Aquacomputer Aquaero 6 XT & Octo PSU: EVGA 1200 P2 Monitor: LG 48" UltraGear OLED 4k
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MattyMattMatt
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Re: So GTX 980 FTW are very bad cards?
2015/08/03 15:05:16
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I'm really glad I am not buying FTWs. I'm also glad that EVGA isn't a company to just delete these discussions.
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stalinx20
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Re: So GTX 980 FTW are very bad cards?
2015/08/03 21:13:16
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MattyMattMatt I'm really glad I am not buying FTWs. I'm also glad that EVGA isn't a company to just delete these discussions.
This thread is not deleted. It has over 17 pages.
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SiAScORCH
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Re: So GTX 980 FTW are very bad cards?
2015/08/03 21:22:54
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I used to own a 680 FTW and I loved it, never had any issues with any of my EVGA cards(560,570, 680, 680 ftw, titan and now 980 ti hybrid)
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MattyMattMatt
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Re: So GTX 980 FTW are very bad cards?
2015/08/03 21:30:24
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stalinx20
MattyMattMatt I'm really glad I am not buying FTWs. I'm also glad that EVGA isn't a company to just delete these discussions.
This thread is not deleted. It has over 17 pages.
Yes, that's my point. I have been other places were these discussions would've been removed.
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stalinx20
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Re: So GTX 980 FTW are very bad cards?
2015/08/04 03:18:40
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MattyMattMatt
stalinx20
MattyMattMatt I'm really glad I am not buying FTWs. I'm also glad that EVGA isn't a company to just delete these discussions.
This thread is not deleted. It has over 17 pages.
Yes, that's my point. I have been other places were these discussions would've been removed.
What exactly was posted to where they would "delete" them. Obviously they had to be putting something that caused the moderators to go in and lock a thread. They're not just going to go in and lock a thread based on troubleshooting. They will if the thread gets out of hand regarding a certain topic. No way would EVGA cover up their mistakes like that. That's bogus and very unbusiness like. No company would be that corrupt to where it would hurt their clientele, unless I have what you're saying incorrect?
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MattyMattMatt
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Re: So GTX 980 FTW are very bad cards?
2015/08/04 08:43:33
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stalinx20What exactly was posted to where they would "delete" them. Obviously they had to be putting something that caused the moderators to go in and lock a thread. They're not just going to go in and lock a thread based on troubleshooting. They will if the thread gets out of hand regarding a certain topic. No way would EVGA cover up their mistakes like that. That's bogus and very unbusiness like. No company would be that corrupt to where it would hurt their clientele, unless I have what you're saying incorrect? Gigabyte forums, long ago, posts about motherboard issues during the initial UEFI transition were often removed.
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stalinx20
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Re: So GTX 980 FTW are very bad cards?
2015/08/04 10:02:15
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MattyMattMatt
stalinx20What exactly was posted to where they would "delete" them. Obviously they had to be putting something that caused the moderators to go in and lock a thread. They're not just going to go in and lock a thread based on troubleshooting. They will if the thread gets out of hand regarding a certain topic. No way would EVGA cover up their mistakes like that. That's bogus and very unbusiness like. No company would be that corrupt to where it would hurt their clientele, unless I have what you're saying incorrect? Gigabyte forums, long ago, posts about motherboard issues during the initial UEFI transition were often removed.
I don't have much to say for Gigabyte...But I'm pretty sure that's not the case here.
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MattyMattMatt
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Re: So GTX 980 FTW are very bad cards?
2015/08/04 12:13:41
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stalinx20I don't have much to say for Gigabyte...But I'm pretty sure that's not the case here. Exactly what I was applauding. Wow.
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stalinx20
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Re: So GTX 980 FTW are very bad cards?
2015/08/04 12:30:02
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MattyMattMatt
stalinx20I don't have much to say for Gigabyte...But I'm pretty sure that's not the case here. Exactly what I was applauding. Wow.
Ya, I know. I can read too! I wanted to know wth you were talking about regarding Gigabyte. Thanks for posting....
post edited by stalinx20 - 2015/08/04 12:55:23
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Jakyap
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Re: So GTX 980 FTW are very bad cards?
2015/08/04 20:59:13
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stalinx20
Jakyap Well got off the phone with evga about my 2 RMA cards I just got also crashing. They wanted to know the specs of my computer and wanted me to again try them out one at a time so im back to this. Even though I tested them in 2 other computers and they still crashed. And when I swapped in 2-980ti's I had ZERO crashes at all after 10+ hours of gaming on them. Getting very annoyed with this whole process. Especially because of the mass response from customers having the exact same issue.
Do not talk to customer service; they are completely out of the loop on the FTW. Ask to talk to Dave who is one of the techs. He's one that helped diagnose the problem.
Yeah I even kept mentioning both times I've called, about this thread and the countless things and they acted like it was the first time hearing of it. I'll call tomorrow and try to ask for Dave. Do I just just get connected to a CS rep and be like hey can I speak with Dave please? lol.
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stalinx20
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Re: So GTX 980 FTW are very bad cards?
2015/08/05 03:12:03
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Jakyap
stalinx20
Jakyap Well got off the phone with evga about my 2 RMA cards I just got also crashing. They wanted to know the specs of my computer and wanted me to again try them out one at a time so im back to this. Even though I tested them in 2 other computers and they still crashed. And when I swapped in 2-980ti's I had ZERO crashes at all after 10+ hours of gaming on them. Getting very annoyed with this whole process. Especially because of the mass response from customers having the exact same issue.
Do not talk to customer service; they are completely out of the loop on the FTW. Ask to talk to Dave who is one of the techs. He's one that helped diagnose the problem.
Yeah I even kept mentioning both times I've called, about this thread and the countless things and they acted like it was the first time hearing of it. I'll call tomorrow and try to ask for Dave. Do I just just get connected to a CS rep and be like hey can I speak with Dave please? lol.
Ask to talk to someone higher up. Don't be a jerk about it, but put enough pressure that whoever it is you're speaking to doesn't have a clue about what's going on, and you need to talk to somebody else. Usually the 1st stage in customer service can't help you. That's how it is with any company, even Dell, lol.
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CaptaiSpiff
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Re: So GTX 980 FTW are very bad cards?
2015/08/11 14:30:13
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So has anyone tried any other variations of the 980, if so is it having similar issues? I am being issues store credit, sorry evga wanted to send me a refurb for a month old card, not doing that. Curious if I should try an FTW again or just go with a kingpin or classified?
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tkenneyjr
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Re: So GTX 980 FTW are very bad cards?
2015/08/12 12:44:14
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I've solved a similar issue with my GTX980 SC ACX 2.0. I was getting TDRs on stock settings during gameplay. Oddly it seemed to happen in older games like Mass Effect (every 30mins) more frequently than maxed out Witcher 3 (every 5 hours). Lots of troubleshooting and support Q&A got me nowhere until I focused on the gpu voltage and enabled kboost in Precision. This forced the card to maintain 1.2 volts and I haven't had a crash since. It appears that my card in auto mode is either failing to reach or maintain 1.2 volts. I haven't got my RMA replacement yet to confirm whether it's truly a card issue or some other quirk of my system, but regardless I'd recommend other TDR victims enable kboost and see if there game crashes go away.
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HuHuGrub
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Re: So GTX 980 FTW are very bad cards?
2015/08/14 23:34:48
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Alas i am another experiencing issues that are relating to this card my brothers! www.tomshardware.com/answers/id-2717460/black-screen-gaming-problem.html is it even worth hanging onto the card- does it really look like their could be a possible fix that would mean not having to send the card back. Feeling pretty burned here.. spent a lot of hard earned money on this product and a premium card at that for the distributor to try and shift blame and dodge it. I do not have access to another card if i were to RMA aswell.. hoooeee hum! :(
post edited by HuHuGrub - 2015/08/14 23:39:49
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stalinx20
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Re: So GTX 980 FTW are very bad cards?
2015/08/15 04:27:18
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HuHuGrub Alas i am another experiencing issues that are relating to this card my brothers! www.tomshardware.com/answers/id-2717460/black-screen-gaming-problem.html is it even worth hanging onto the card- does it really look like their could be a possible fix that would mean not having to send the card back. Feeling pretty burned here.. spent a lot of hard earned money on this product and a premium card at that for the distributor to try and shift blame and dodge it. I do not have access to another card if i were to RMA aswell.. hoooeee hum! :(
No. You have to send the card back. There is no fix for it. ask them about the advanced RMA.
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Red46
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Re: So GTX 980 FTW are very bad cards?
2015/08/18 03:45:24
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HuHuGrub Alas i am another experiencing issues that are relating to this card my brothers! www.tomshardware.com/answers/id-2717460/black-screen-gaming-problem.html is it even worth hanging onto the card- does it really look like their could be a possible fix that would mean not having to send the card back. Feeling pretty burned here.. spent a lot of hard earned money on this product and a premium card at that for the distributor to try and shift blame and dodge it. I do not have access to another card if i were to RMA aswell.. hoooeee hum! :(
They do have a fix for the card, however is not applicable by the end user. You have to send the card back to EVGA and they'll send you a fixed one in return that won't black screen. Don't worry too much though, their turnaround time is super fast and within 2-3 days of them getting your card, you can expect to have a new one sent out. In my case the process from start to finish, always took roughly a week.
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Allnamestaken
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Re: So GTX 980 FTW are very bad cards?
2015/08/18 21:23:16
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I just got a replacement 980 superclocked ACX 2.0 that just does not work - Black screens/artifacting in some games... All drivers cause the black screen crashes and everything is at stock. I have setup a support ticket requesting RMA but I don't see how it will be fair of evga to expect me to pay postage this time..
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stalinx20
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Re: So GTX 980 FTW are very bad cards?
2015/08/19 04:04:43
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Allnamestaken I just got a replacement 980 superclocked ACX 2.0 that just does not work - Black screens/artifacting in some games... All drivers cause the black screen crashes and everything is at stock. I have setup a support ticket requesting RMA but I don't see how it will be fair of evga to expect me to pay postage this time..
You can try disputing that with them, and see where you get with it. Maybe they will wave it because of the inconvenience. who knows...
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Taene
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Re: So GTX 980 FTW are very bad cards?
2015/08/20 13:18:49
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Oh boy. I bought a 980 FTW 9 days ago and it started today. i got at least 7 crashes already. EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80 Monitor: Samsung T24D390W Windows 8.1 64bit MOBO: ASUS Z97 Pro Gamer Intel i7-4790k @ 4.0ghz Kingston 8GB DDR3 1333 Samsung 840 EVO 120GB SSD PSU: CoolerMaster 750W V750
EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80MB: ASUS Z97 Pro GamerCPU: Intel i7-4790k @ 4.0ghz Memory: Kingston HyperX 16GB DDR3 1600SSD: Samsung 840 EVO 120GBHD: WD Green 1TBPSU: EVGA Supernova 1000W G2Monitor: AOC G2460PGSystem: Windows 10 64bit
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jasonkresge
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Re: So GTX 980 FTW are very bad cards?
2015/08/20 14:22:43
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stalinx20 What exactly was posted to where they would "delete" them. Obviously they had to be putting something that caused the moderators to go in and lock a thread. They're not just going to go in and lock a thread based on troubleshooting. They will if the thread gets out of hand regarding a certain topic.
Years ago, Saitek made a few gamepads, I believe P900 and P2500 (wired, and wireless, respectively), though I could be off. The wireless was known to have serious defects. The included rechargeable batteries died at the drop of a hat. It couldn't maintain connectivity. The analog stick would "stick" in position when you moved them (Ie, when you turned left, then centered it, the movement on screen would continue left). There were a whole host of issues. If ANY post occurred that asked about these or other issues, they were promptly deleted by moderators. So people flooded the boards to complain, and the boards were eventually taken down. Saitek released an updated model, but refused RMAs for existing customers. I haven't even looked at Saitek since. (Back then, Saitek was the big gaming peripheral company).
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Methodical2
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Re: So GTX 980 FTW are very bad cards?
2015/08/21 07:21:18
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Taene Oh boy. I bought a 980 FTW 9 days ago and it started today. i got at least 7 crashes already. EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80 Monitor: Samsung T24D390W Windows 8.1 64bit MOBO: ASUS Z97 Pro Gamer Intel i7-4790k @ 4.0ghz Kingston 8GB DDR3 1333 Samsung 840 EVO 120GB SSD PSU: CoolerMaster 750W V750
Man, I feel for you. I sure wish you'd seen this thread before your purchase. I noticed they have not use "FTW" with any of the 980 Ti cards. I wonder if they will used the acronym again for any cards after this. I was in your shoes when I 1st got mine. I could not get my card to run from minute one and had to RMA it the evening after I got it; talk about bad luck. Fortunately, I had 5 days left to step up and immediately signed up to rid myself of this card. If I could not have done this, I would've been on the horn with my credit card company for relief; I had 2 RMA cards, but was not going to entertain a 3rd one. Hopefully, you bought yours from Amazon or a company that take returns within 30 days and can get rid of it now. If I were you, I'd get rid of it if the company allows returns within 30 days. You may have to take a small hit on shipping, but believe me it will be worth it.
"Never be afraid to try something new. Remember, amateurs built the Ark, professionals built the Titanic" BlackECase: Caselab Magnum STH10 MB: Asus X670E Hero CPU: Ryzen 9 7950x (EK-Quantum Vector²) GPU: Asus 4090 TUF OC (EK-Quantum Vector²) Memory: G.Skill Trident Z5 Neo DDR5 (6000 @64gb) Storage: WD M.2 NVMe 2TB (OS), 2x4TB (Photography), 1TB (Games) Fan Controllers: Aquacomputer Aquaero 6 XT & Octo PSU: EVGA 1200 P2 Monitor: LG 48" UltraGear OLED 4k
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Methodical2
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Re: So GTX 980 FTW are very bad cards?
2015/08/21 07:21:52
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jasonkresge
stalinx20 What exactly was posted to where they would "delete" them. Obviously they had to be putting something that caused the moderators to go in and lock a thread. They're not just going to go in and lock a thread based on troubleshooting. They will if the thread gets out of hand regarding a certain topic.
Years ago, Saitek made a few gamepads, I believe P900 and P2500 (wired, and wireless, respectively), though I could be off. The wireless was known to have serious defects. The included rechargeable batteries died at the drop of a hat. It couldn't maintain connectivity. The analog stick would "stick" in position when you moved them (Ie, when you turned left, then centered it, the movement on screen would continue left). There were a whole host of issues. If ANY post occurred that asked about these or other issues, they were promptly deleted by moderators. So people flooded the boards to complain, and the boards were eventually taken down. Saitek released an updated model, but refused RMAs for existing customers. I haven't even looked at Saitek since. (Back then, Saitek was the big gaming peripheral company).
That's not good. Is this practice still in place?
post edited by Methodical2 - 2015/08/21 07:34:52
"Never be afraid to try something new. Remember, amateurs built the Ark, professionals built the Titanic" BlackECase: Caselab Magnum STH10 MB: Asus X670E Hero CPU: Ryzen 9 7950x (EK-Quantum Vector²) GPU: Asus 4090 TUF OC (EK-Quantum Vector²) Memory: G.Skill Trident Z5 Neo DDR5 (6000 @64gb) Storage: WD M.2 NVMe 2TB (OS), 2x4TB (Photography), 1TB (Games) Fan Controllers: Aquacomputer Aquaero 6 XT & Octo PSU: EVGA 1200 P2 Monitor: LG 48" UltraGear OLED 4k
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Taene
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Re: So GTX 980 FTW are very bad cards?
2015/08/23 04:58:19
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Methodical2
Taene Oh boy. I bought a 980 FTW 9 days ago and it started today. i got at least 7 crashes already. EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80 Monitor: Samsung T24D390W Windows 8.1 64bit MOBO: ASUS Z97 Pro Gamer Intel i7-4790k @ 4.0ghz Kingston 8GB DDR3 1333 Samsung 840 EVO 120GB SSD PSU: CoolerMaster 750W V750
Man, I feel for you. I sure wish you'd seen this thread before your purchase. I noticed they have not use "FTW" with any of the 980 Ti cards. I wonder if they will used the acronym again for any cards after this. I was in your shoes when I 1st got mine. I could not get my card to run from minute one and had to RMA it the evening after I got it; talk about bad luck. Fortunately, I had 5 days left to step up and immediately signed up to rid myself of this card. If I could not have done this, I would've been on the horn with my credit card company for relief; I had 2 RMA cards, but was not going to entertain a 3rd one. Hopefully, you bought yours from Amazon or a company that take returns within 30 days and can get rid of it now. If I were you, I'd get rid of it if the company allows returns within 30 days. You may have to take a small hit on shipping, but believe me it will be worth it.
Any idea if how can i test it, so i'll be 100% sure that the card has problems? Playing games now on ultra, no crashes again. Everything "seems to be" normal.
EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80MB: ASUS Z97 Pro GamerCPU: Intel i7-4790k @ 4.0ghz Memory: Kingston HyperX 16GB DDR3 1600SSD: Samsung 840 EVO 120GBHD: WD Green 1TBPSU: EVGA Supernova 1000W G2Monitor: AOC G2460PGSystem: Windows 10 64bit
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rriicc22
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Re: So GTX 980 FTW are very bad cards?
2015/08/23 11:52:18
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Skydiver Demo Default settings in loop
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Taene
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Re: So GTX 980 FTW are very bad cards?
2015/08/23 12:34:28
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rriicc22 Skydiver Demo Default settings in loop
WoW. Thanks for that tip. We can call this test "successful". Well, acutally, i dont needed the loop at all. It crashed very soon. Around 2-3 min i guess(where the big pyramid was upside down). Skydiver Demo Default Settings. Result: EVGA GTX980 FTW Crashed.
EVGA GTX 980 FTW - Bios V: 84.04.2F.00.80MB: ASUS Z97 Pro GamerCPU: Intel i7-4790k @ 4.0ghz Memory: Kingston HyperX 16GB DDR3 1600SSD: Samsung 840 EVO 120GBHD: WD Green 1TBPSU: EVGA Supernova 1000W G2Monitor: AOC G2460PGSystem: Windows 10 64bit
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Vlada011
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Re: So GTX 980 FTW are very bad cards?
2015/08/23 13:03:27
(permalink)
The worse what can happen you is to card is problematic and useless for overclocking but that model is advertised as good for overclocking and than you need to wait 6-7-8 months to card become unstable completely to ask RMA. In mean time you can't enjoy in that architecture in period when that card is attractive. That's worse scenario. And than you look how card start to become unstable in more and more applications and after so many time you don't know what to do to RMA and pass through suffering for some old cards or simply to stop to buy graphic cards from company who decide to send cards in store if they pass 2 from 3 benchmark tests. It's much better when you get broken card and than replace immediately. Skydiver is excellent tests to find unstable graphic cards, people should test first him than all other tests.
post edited by Vlada011 - 2015/08/23 13:06:33
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Methodical2
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Re: So GTX 980 FTW are very bad cards?
2015/08/24 18:46:59
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Taene
rriicc22 Skydiver Demo Default settings in loop
WoW. Thanks for that tip. We can call this test "successful". Well, acutally, i dont needed the loop at all. It crashed very soon. Around 2-3 min i guess(where the big pyramid was upside down). Skydiver Demo Default Settings. Result: EVGA GTX980 FTW Crashed.
Down clock the card by -100 or more and if it works without crashing - you got yourself one. I'd pack it up and send it back.
"Never be afraid to try something new. Remember, amateurs built the Ark, professionals built the Titanic" BlackECase: Caselab Magnum STH10 MB: Asus X670E Hero CPU: Ryzen 9 7950x (EK-Quantum Vector²) GPU: Asus 4090 TUF OC (EK-Quantum Vector²) Memory: G.Skill Trident Z5 Neo DDR5 (6000 @64gb) Storage: WD M.2 NVMe 2TB (OS), 2x4TB (Photography), 1TB (Games) Fan Controllers: Aquacomputer Aquaero 6 XT & Octo PSU: EVGA 1200 P2 Monitor: LG 48" UltraGear OLED 4k
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wickedwayne
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Re: So GTX 980 FTW are very bad cards?
2015/08/25 04:46:05
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So... seeing that this thread is still going strong i guess EVGA wasn't able to fix the problem? Did they at least say what the cause of the issue is by now? Thank god i was able to step up, i imagine i would still be here complaining with the rest of you if i wouldn't have gone for RMA. Last time i posted here was more than a month ago i think and the last thing i remember was that an EVGA tech posted that they found the issue and would be able to solve it. I guess that didn't work out at all.
post edited by wickedwayne - 2015/08/25 04:51:24
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