Hello,
 
This is my first post here and sorry for my english.
 
As the title states, why some of my games crash on startup (black screen) or putting game on fullscreen. I have EVGA Nvidia Geforce GTX 1080Ti SC Black Edition iCX 11Go OC factory. When playing Overwatch or any other game (recently Need For Speed Payback) at maximum settings, the game always crash!. I have to use Nvidia Debug Mode in order to restore clock base and I don't have any black screen on startup. I'm running with the latest Nvidia driver (with clean install, no Geforce experience).
Not all of my games are affected but some are and I was wondering why!
 
More details from my Reddit post:
 
I don't know what's happening with my card but I start having black screen while launching games (Overwatch, Tekken 7, NFS Playback which is literally unplayable) I can hear audio and stuff but no signal! I can't even do CTRL+ALT+DEL. I have to hard reset the PC each single time...
It start happening randomy in October. (Have my PC since September).
I don't know what is the cause of this issue. I've uninstalled the driver in safe mode using DDU and installed fresh one without Geforce Experience but still the same issue!
I've tried playing Overwatch without Nvidia drivers in fullscreen and it works.
Is my card faulty?
It doesn't happens with every games but some of them.. I was able to play Overwatch in fullscreen before but I can't anymore and I don't know why, same with other games.
I also had those black screen when I was using GeForce experience while updating drivers. Always have to do hard reset.
What can I do in order to have my card stable? Also, is Nvidia Debug mode safe to use in the long run?
Aren't factory overclocked cards supposed to be stable? I'd like to know and understand how this works :)
 
Thanks in advance!
 
Computer Type: Desktop, Custom Build (About 2 months old)
GPU: EVGA GeForce GTX 1080 Ti SC Black Edition GAMING iCX, 11 Go
CPU: Intel i7 7700K 4.5Ghz with latest drivers, no OC.
Motherboard: MSI Z270-A Pro with latest drivers.
BIOS Version: American Megatrends Inc 1.0 28-06-17
RAM: DDR4 Corsair Vengeance LPX, Noir, 2 x 8 GB, 3000 MHz, CAS 15
PSU: Corsair CX750, 750W
Operating System & Version: Windows 10 Family Edition 64 Bits
GPU Drivers: 388.31, clean install with DDU. No Geforce Experience
 
IT SEEMS I CAN FIX THIS ISSUE BY USING "NVIDIA DEBUG MOD" also "SOME GAMES ARE NOT AFFECTED BY THIS ISSUE BUT MOST OF THEM ARE"

Might be power supply.. could be why some game crash and others don't as the ones that do might be use more power to run.

Try swapping out psu first if possable.. borrow one if you need to.

It does sound like a unstable factory oc.
 
Have you tried running the graphics driver that was available in September? 385.69?
 
Are you using a displayport cable? If yes, is it vesa certified?
 
You can run debug mode 24/7 without any issues, but you shouldn't have to run it to get your graphics card stable in the majority of your games.

somethingc00l
Sounds like an unstable factory OC to me as well, but I would suggest setting the CPU to stock speeds as that can sometimes affect GPU stability.

The OP isn't overclocking his cpu.

demon09
It does sound like a unstable stock oc. Where did your card from?

Hello,
 
My card is from a french online retailer called: TopAchat
 

AHowes
Might be power supply.. could be why some game crash and others don't as the ones that do might be use more power to run.

Try swapping out psu first if possable.. borrow one if you need to.

 
Hey,
 
I don't think it's the PSU because it didn't happened when I received my PC at first.
 

Heini2
"I also had those black screen when I was using GeForce experience..."
 
Before going to any extremes you might try uninstalling GeForce Experience and running any troubled games or software without it. It has been known to cause problems in the past.

 
@Sajin
Hey,
 
Yeah I probably used this driver but I'm updating when new are available. I'm not using a Display Port, I'm using HDMI port on a 1920x1080 LED screen from IIyama G-Master GE2488HS running in 60Hz. Thanks for the tip with the debug mode it seems to work with some of my games crashing.
I don't have GeForce Experience installed. I did before when I received the PC but I uninstalled it when new drivers cames out.

 
 

Edward_Teach
EmireJ, I am just curious but will the card pass the usual benchmarking programs(Firestrike, Heaven, Valley) at stock settings or is it crashing those programs as well? Have you tried to underclock the card and if so how low do you have to take it to get stability? Do you have another gpu that you could swap or a friend that would let you try the card in his system? If it does the same in another system, that would go a long way to eliminating your other hardware components.

 
Hello,
 
When I received my PC yes I did all those benchmarks at stock setting and it didn't crash on max settings. I didn't underclock my card as I am a noobie in that territory. I just let my card at stock and never touched any OC software. I just downloaded XOC yesterday and set everything to "default". Unfortunately I don't have friends that would let me try the card atm :(
 
 
I just don't know why it happens suddenly. I was able to play Overwatch in fullscreen before without any issue (and OW isn't very intensive) and I can't recall when but one day I started having a black screen while launching it, and I managed to launched it in Widowed mode. I tried launching it again in fullscreen and each single time I can hear the audio but black screen and I can't even go back to desktop, I have to hard reset the PC.
 
This issue also starts to begin on other games aswell which was working fine before like Tekken 7. Need For Speed Payback was literally unplayable when I launch it, It gave me a pure black screen and nothing else.
 
Then I tried using Nvidia Debug Mode as someone suggest me and every games are working FINE ON FULLSCREEN with no worries. Although running at Nvidia standard clock isn't too much a problem since a GTX 1080 Ti is strong but it's weird to have this issue and I don't why and how it happened!
 
Thank you and sorry for my english!
 

Hello PietroBR,
I have no ideas if they are running at 100% How can I check? They are just spinning at the same rate speed after launching the game.
 
Are you sure it's the PSU? I'm also reading it can be some factory cards issue aswell :(

Hey,
 
No the fans aren't going full speed, just normal speed (I can't hear them spinning fast).

I don't know as I live in a remote area ... damn!
 
Now I have issue even with Nvidia Debug Mode ON, I can't even launch Overwatch. Directly have a black screen but I can hear the audio of the game and I cannot go to desktop. Already hard reset 2 times... :(

I think maybe my PSU is bad afterall? It's a Corsair CX750 and I've heard bad reviews about it...
 
I still have issue launching game fullscreen or even Need For Speed is still black on launch even with NVIDIA Debug Mode On. While crashing, I think the PSU made a strident sound like "Eeeeeeeeeeeeeeek". The GPU react normal cause the fans spins normally and not at 100%.
 
So potentially it can be :
 
Bad PSU
Bad GPU...
 
Do you think the PSU may have trouble displaying a fullscreen mode?

I'm a bit lost :(
 
I can buy a new PSU if it's faulty but I have no idea on how to install it cause I didn't build my PC myself, It already came mounted to my house.

Hopefully you can find a new power supply locally. Grab something with at least 750watts.. try to get something gold rated.. it will have a marking saying a rating like silver/bronze or gold rated. That means how efficient it is.

Check return policy just encase it's not a power problem so you can return it.

At least you'll know quick if it is the psu or card without much down time.

Allright, I will try when I can purchase a new PSU assuming mine is faulty ..

EmireJ
I can buy a new PSU if it's faulty but I have no idea on how to install it cause I didn't build my PC myself, It already came mounted to my house.

AHowes
It's not that hard. Take many pics of all the power connections made now in the case. Pull the main black wire that comes from the wall yo the back of the power supply out. Then disconnect each power connection one at s time. Everyone will have a clip on the end that needs to be pitched to unlock it and pull it out. The large 24 pin connection to the motherboard will be the hardest to remove.. still the same though with a clip that you pinch and pull but you may need to wiggle it out if it's hard to remove.

Once all the wires are removed from each component then it's time to carefully remove the main power supply. There will be usually 4 screws on the back side on the case that you remove and then it's free. Make sure to have 1 hand on it though if it's at the top of the case so it don't free fall.

The new power supply most likely will come with instructions on how to install.

If you received I instructions with your pc like a motherboard manual it will also have instructions on installing the power connections.

Cool GTX
I'll add --> do Not Mix the old PSU power cables with the New PSU
 
Keep the power cables with the PSU they came with --> they are Not always compatible and should not be intermixed
 
As AHowes suggested -- lots of pictures before you start -- (cell phone camera works well for this)
 
You want to take your time and have a flat surface and good lighting.  Also always remove the power cord from the wall & touch the case before touching anything inside the case - this grounds any static discharge from your body.

All of these are pretty summed up of what needed to do.
But, there are a lot of videos as well on youtube that teachs the easy of installing a new PSU.



Also, as others suggestions, if you're to buy a new PSU, look for a minimun of 750w Gold Rated.
Examples you can buy from EVGA:
1 - EVGA SuperNOVA 750W G3 - https://www.evga.com/products/product.aspx?pn=220-G3-0750-X1
2 - EVGA SuperNOVA 850W G3 - https://www.evga.com/products/product.aspx?pn=220-G3-0850-X1
3 - EVGA 750W GQ - https://www.evga.com/products/product.aspx?pn=210-GQ-0750-V1
4 - EVGA 850W GQ - https://www.evga.com/products/product.aspx?pn=210-GQ-0850-V1
5 - EVGA SuperNOVA 750W G1 - https://www.evga.com/products/product.aspx?pn=120-G1-0750-XR
6 - EVGA SuperNOVA 750W G2 - https://www.evga.com/products/product.aspx?pn=220-G2-0750-XR
7 - EVGA SuperNOVA 850W GS - https://www.evga.com/products/product.aspx?pn=220-GS-0850-V1

All of these should give you solid rock performance (all Gold rated). I'm using a SuperNOVA 750W G3, and been pretty happy about it's performance.

Wow

 
I'm running a older version of windows 10 that doesn't have that option.

Playing games on a black screen is the new optimized way in Windows 10, haven't you heard? 
 
Being serious now, thanks for that feedback.