I don't have the 1070 model to compare, but that seems hot to me, after all they do market the laptop as overclockable.  The 1080 model has a redesigned heatsink so it has better cooling....either way, 100C on Normal preset is unacceptable.

KiddHazze
Hey I too get high temps 85C - 93C and also have to clock my cpu at 3.4ghz while playing modern games like Assassins Creed Origins and Watch Dogs 2 to keep it from hitting high 90C. I have the same SC17 model as you, do you mind posting updates from your RMA process so I can see if its worth for me to go the same route as you.
Thanks

No problem at all. I'm waiting for a shipping label and I'll try to keep a timeline and after it's returned, some temps for comparison. As said above, it is marketed as an overclockable laptop, so 90C or higher at stock in something like Guild Wars 2 isn't acceptable. I just wanted to make sure I wasn't crazy - I'm so used to 40C under load, with a liquid cooled desktop 😂

I do play at normal 2,7gh -125 v  gpu normal or lower clock,,,4k gaming is hard to swallowon 1070 so better play at 1080 
my temsp never go beyong 72 on both ,maybe cos I play at 2.7 or normal setting 3,4

I'm having the same issue. GPU temps are fine, generally under 80c, but CPU temps are almost always 95c-100c. The only thing I can really do is underclock and undervolt the CPU.. Terrible design. The palm rest is uncomfortably hot and above the keyboard you can't touch for more than a half second before burning yourself. I'm not overclocked, just playing AC Origins @ 4k ultra. 

voodoodrul
I'm having the same issue. GPU temps are fine, generally under 80c, but CPU temps are almost always 95c-100c. The only thing I can really do is underclock and undervolt the CPU.. Terrible design. The palm rest is uncomfortably hot and above the keyboard you can't touch for more than a half second before burning yourself. I'm not overclocked, just playing AC Origins @ 4k ultra. 

You might not like it but for me I actually love the idea of using the whole laptop as a heatsink ! :D 

Though of course I do understand what you mean :)

For what it is worth, EVGA's representative said that you should not downgrade the BIOS unless you are seeing an obvious BIOS related issue. I guess that maybe you thought that your observed temperatures were BIOS related? Anyway, BIOS v 1.04 is an improvement over v 1.03, for most people, and I wouldn't recommend that anyone else downgrade, since it will probably not be worth it and only adds more chance of accidentally bricking your laptop if the flash goes badly.

BIOS version 1.05 should be here soon... hopefully. It appears that it is going through the approval process at the moment.

I have the 1070 G-Sync version. I haven't done the repaste yet as I don't believe it will really help. It does a very good job of transferring heat to the chassis, so if it were a thermal conduction issue only between the heatpipe and the CPU spreader, I'd expect throttling long before the chassis reached "cook an egg with ease" levels. The heat is getting out of the CPU pretty well as it is, I just have a hard time believing that this laptop was reviewed well by *anyone* if this is normal behavior for it, and from what I can tell, it is consistent for AC Origins. Fan boost on and the chassis still on freaking fire, plus I have to use an external keyboard because it's untouchable.
 

HaloTechnology
For cooling its not really good compared to others https://www.notebookcheck...k-Review.184533.0.html

The Precision Mobile overclocking utility as shown in our Stress Test section provides no manual fan speed settings.

Umm, ok? They must be confused.

Also, some of the temperatures they reported appear to be incorrect.

CPU Clock (GHz) GPU Clock (MHz) Average CPU Temperature (°C) Average GPU Temperature (°C)
Prime95 Stress 3.2 -- 60 43
FurMark Stress -- 1316 71 66
Prime95 + FurMark Stress 3.2 1291 84 73
Unigine Valley Stress 3.2+ 1658 64 70

CPU temp in Prime95 was only 60c. But CPU temp in Furmark test jumped up to 71c? Furmark uses GPU, not CPU. Sure, I understand some heat is transferred between the two heatsinks, but then why didn't the GPU increase in temp during the Prime95 test? And then in the Unigine test, the GPU is hotter than in the Furmark tesk? And CPU is cooler? What?! All the sudden heat stops transferring some times?

I flashed to BIOS 1.06 and did a fresh reinstall of Windows 10, then set a custom clock set like this:
CPU: 36,34,33,32, -100mv offset adaptive
GPU: +38, +507 mem
 
So basically identical to the normal clocks for CPU (with a -100mv undervolt) and SuperClock for GPU. In this config, there is no throttling for me in AC Origins @ 4k. CPU temps average 89c with a max of 97c (so far), while GPU is pretty much solid at 82-84c. This is with fan boost off.
 
I think the CPU fan curve could be ramped up sooner, but I think I'm barely okay with these numbers. The -100mv undervolt seems to be the difference between throttling or not. 
 
All this talk of drastically lower temperatures during furmark+prime95 runs, well, I simply don't believe it. For me, just prime95 blend test almost immediately (within 2-3 seconds) pushes the CPU package up 20c, more or less expected behavior I assume. I started a Prime95 run when the CPU was at 54c. With fan boost on, seemed to stay steady around 77c, fan boost off it slowly made its way up to 91c. I assume the numbers people quote are with fan boost on. 

HaloTechnology
I didnt know that thanks ! 

Yeah, too many fried their cards running furmark for hours, so now when detected it throttles. 

Superclocked, Fan boost on. AC Origins @ 4k ultra, ~5 minute run. Almost immediate throttling. I reset the averages toward the end to see what it was doing after it warmed up. 
 

Normal, Fan boost off. 4 minute AC origins run. You can probably detect exactly when I started the game - It jumps 20c in one second. I scaled the Y axis to give more detail for each core's temps
 

Cosch7290
With all cores to 3.5 playing Kingdom come on 2k resolution, give me 85 degrees but no throttling. I'm sure there is something wrong with mine, but I'm relieved I'm not the only one😂. I already did a repaste, so or I'll play the last card buying a cooling pad ( the chassis is extremely hot), or I will submit and Rma too.

my CPU ONLY throttles when overclocked to 4.2Ghz and full load at the GPU at the same time but never when undervolted like you -100mv

I just received my RMA back. It was a bit of a headache getting it picked up by UPS but I won't go into that. They received it on the 16th and I received it back the 26th. Unfortunately, it's still too warm at stock clocks. I updated the BIOS to 1.06, waited for updates to settle and booted up Guild Wars 2. It hit 92C after about 5 minutes at 4k and max settings. I'm underclocked to 3.2 on all cores, -100mv adaptive and I can generally keep it around 85 with spikes to 90. I would say no improvement, in summary.
 
I called tech support immediately and their solution is to have it picked up and sent off again. I'm debating whether to go through with it...seeing as how it didn't fix anything the first go, and I'll be without my laptop for another week and a half. This, a brand new laptop. By the way, if people were wondering, they sent back the same laptop (I double checked the serial #) not a different refurb unit or something. Tech support seemed surprised I was still having the same problem. I asked if they have a testing process or if they just repaste and send it back - he didn't really answer. I can't believe they wouldn't verify temperatures are more stable before shipping it back, though? But here we are.
 
The best workaround I've found, and one I shouldn't have to take, is to downclock/downvolt and running games at 1080p. I probably average 80C on the CPU with this, and 80-85C on GPU. Too high to be comfortable with the longevity of a laptop at this price range, but better than throttling for now...
 
Anyone else have better luck with the RMA process?
Sorry for the late update.
 

voodoodrul
Can someone post their hwinfo logs from AC Origins or other similar demanding game that can stress all 4 cores? I'm almost certain that my results are typical for this laptop - they are at least similar between my laptop and a friend's. Unless the heatpipe itself is defective in both his and mine, there just isn't anything else that could differentiate my experience from most. I'm baffled by people saying they can keep the CPU under 80c during game play. All the games I try (Fallout 4, AC Origins, Witcher 3, etc) push the CPU well above that. 
 
I don't want to RMA mine, ship stuff around and wait a month or more, just to find the refurbished replacement behave exactly the same. I would just sell it on ebay and move on with life, but if the new user actually tries to use the thing and discovers the terrible thermals, then it becomes my problem again.
 
I wonder if  gave up or is stuck in the long purgatory of RMA.

SgtGemini
I just received my RMA back. It was a bit of a headache getting it picked up by UPS but I won't go into that. They received it on the 16th and I received it back the 26th. Unfortunately, it's still too warm at stock clocks. I updated the BIOS to 1.06, waited for updates to settle and booted up Guild Wars 2. It hit 92C after about 5 minutes at 4k and max settings. I'm underclocked to 3.2 on all cores, -100mv adaptive and I can generally keep it around 85 with spikes to 90. I would say no improvement, in summary.
 
I called tech support immediately and their solution is to have it picked up and sent off again. I'm debating whether to go through with it...seeing as how it didn't fix anything the first go, and I'll be without my laptop for another week and a half. This, a brand new laptop. By the way, if people were wondering, they sent back the same laptop (I double checked the serial #) not a different refurb unit or something. Tech support seemed surprised I was still having the same problem. I asked if they have a testing process or if they just repaste and send it back - he didn't really answer. I can't believe they wouldn't verify temperatures are more stable before shipping it back, though? But here we are.
 
The best workaround I've found, and one I shouldn't have to take, is to downclock/downvolt and running games at 1080p. I probably average 80C on the CPU with this, and 80-85C on GPU. Too high to be comfortable with the longevity of a laptop at this price range, but better than throttling for now...
 
Anyone else have better luck with the RMA process?
Sorry for the late update.
 

SOrry to hear that just FYI cpu will always higher than expected even in low CPU usage games since the CPU & GPU share a heatpipe so they temp go up and low togther though I have to say your temps still high and as @vistarshook said you should just repsate yourself its easy took me less than 30 min on the 1070 version