Arct1c0n
Jesus, you can pick up an allen wrench like that from a kid tool box.  But someone  majorly *scarlett doesn't like bad words, it upsets him* at the factory with the timing of the robots and placement of parts in assembly line. Ting Tang Tong is gonna get fired

 
You should check the spelling
 
Now, to those complaining about the screws.. How many ACX coolers have had these screws before?  It is already noted by Jacob above that they are working to fix it.  This is the first time with these coolers, so it was an oversight.  Remain calm, and grab an allen key, and take the film off.  Mistakes happen, and its likely noone even though about the plastic going under the screws.  
 
Yes, it would annoy me as well, but it is a really easy fix and allen keys are really useful around the house.

glenn37216
 Double the trouble for me when my cards come in later next week. Dreading it.
Evga was right to address this. Even though this is an easy fix with an Allen wrench , there is still that chance of a thread getting stripped out by an over anxious consumer. Plastic should come with holes in it from the manufacture that make it easy for protective film removal. Overlooked at the QA process. If parts come in to the cards manufacturing plant protected like this .. then whom ever is in charge of production needs to take the layer of protected plastic off before the assembly process begins. This is clearly an oversight caused by laziness. You don't see new cars rolling around with plastic sticking out from the dash do you? Well maybe on Fords.. lol
 

I actually had a GMC Yukon rental this week, and it still had protective plastic on the top of the rear hatch. I guess they were too short to see it there, lol.

Ok..... Just get a hex screw driver set (allen wrench) (most people have these), unscrew it a little bit, and bata-bang. I don't want to troll, but that looks to be a piece of cake. I'm just being straight here. It's not the end of the world.
 
If you don't have a hex screw driver set, get a wide enough flat screw driver (wide enough to fit inside the hex screw so you can unscrew it), and that will work too. I've done that when I didn't feel like going to the garage .

Ya'll complaining about some damn plastic and I'm here stuck with iGPU because EVGA's website sucks balls. Get over it. You have your card. Enjoy the damn thing.

trilegdog
Fun thread.  
 
EVGA consistently tries to provide the highest level of quality customer service in the industry.

1st world problems..
 
 

I wish we had a list of all the people that are actually planning on returning their cards because of this "issue". That way, I can put all said people on a blocked list. This is a video card that goes inside your computer that you play games on. It is a piece of plastic that can be removed in under a minute. I could see if there was a problem at the factory and all the plastic came out pink but let's grow up here.

I highly doubt people are going to RMA because of this. I know I won't. I cant believe all the hostility in this thread. I just wanted to shine light on the issue.

Jacob thought it was a big enough issue to try and fix moving forward.

I dont know why so much hate

Mods, I think its time to lock this thread. The issue was made known to Evga. They responded. Lets shut it down because nothing constructive is coming out of this thread anymore.

It was just an oversight in manufacturing. Sometimes the left hand does not know what the right hand does. Cheaper to cover the whole piece in plastic as opposed to have precut circles for the screw points....

Be happy you got your gtx 1080 I am still waiting for my 2 gtx 1080 ftw pre order

lol I was so pissed about this too. I spent over an hour trying to get those crappy stickers off from around the screws and finally just gave up and did not let my OCD win out. whoever came up with that idiotic idea should be fired. 

tlamming
Its a T6 driver if anyone is wondering what you need for the screws.

T6 torx might fit, but it is not a torx screw.  Assuming that you are correct about "T6" torx fitting, that would make it a 1.5mm hex "allen wrench" size.
 

tlamming

trek554
lol I was so pissed about this too. I spent over an hour trying to get those crappy stickers off from around the screws and finally just gave up and did not let my OCD win out. whoever came up with that idiotic idea should be fired. 

Man, its like picking sunburnt skin off, so tedious lol

Just take the screws out.  I am sure that it can't take more than a few minutes if you take the screws out.

Wow, I suggest that if you receive a card with the plastic underneath the screws then simply send it back and ask for EVGA to remove it for you. You as the paying customer should not have to do it. 

Bobokiki
Wow, I suggest that if you receive a card with the plastic underneath the screws then simply send it back and ask for EVGA to remove it for you. You as the paying customer should not have to do it. 

Why go through all that, when all that needs to be done is remove a screw, then put it back. Several days vs. 90 seconds. I'm so Flabbergasted right now as to why any one would send it back for that. It's as easy as replacing a light bulb.    

Bobokiki

XrayMan

Bobokiki
Wow, I suggest that if you receive a card with the plastic underneath the screws then simply send it back and ask for EVGA to remove it for you. You as the paying customer should not have to do it. 

Why go through all that, when all that needs to be done is remove a screw, then put it back. Several days vs. 90 seconds. I'm so Flabbergasted right now as to why any one would send it back for that. It's as easy as replacing a light bulb.    

The task itself of removing the plastic may be easy for some, however you should also consider people with disabilities who may struggle. But that's besides the point, it's the whole principle behind the audacity that EVGA had to even allow such a thing in the first place.

Bob, I have to disagree with you there, because you really lost me at the point with "people with disabilities". Anyone that has the disability to not be able to remove screws from a GPU would not AND cannot have the ability to install a GPU into a PC (screwdriver and physical turning is a requirement to put the GPU into the PC, not to mention the fact you have to remove the side paneling), and I would recommend someone with the ability to physically install a GPU (and know what they're doing , of course) take the time to install it for them. Nevertheless, if someone wants to burn another 4 days or 5 (Please correct me on this, EVGA is in California, right? so if you're in Maine, or on the East coast of the U.S., then it's going to be much longer. The shipping cost to send the card back is also quite expensive if you do 2 day shipping)..., then go right on ahead, but as Xrayman said, just git 'r done. It takes 5 minutes.

"special screws" LOL its a (Deleted for Foul language) 4mm allen dude. i thought there was something actually wrong with the cooler. can we delete this thread?

XrayMan

Bobokiki
Wow, I suggest that if you receive a card with the plastic underneath the screws then simply send it back and ask for EVGA to remove it for you. You as the paying customer should not have to do it. 

Why go through all that, when all that needs to be done is remove a screw, then put it back. Several days vs. 90 seconds. I'm so Flabbergasted right now as to why any one would send it back for that. It's as easy as replacing a light bulb.

I assumed that (s)he was just joking and wanted a few more returned back to EVGA stock to be available to other people.