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Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distributors

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kougar
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2021/05/04 12:32:31 (permalink)
I call on EVGA to revaluate selling to unaccountable distributors. Cut out the middlemen.
 
It has become clear that the majority of GPUs are not even reaching retailers. In cases where cards do reach retailers, some of those retailers have been skipping listing on their own webstores and instead sell the cards direct via eBay anyway, such as PPCS. And still other etailers bundle the cards with junk, such as questionable quality PSUs or PSUs not even rated at a sufficient enough wattage to power the GPU it is being bundled with. 
 
Here's is one example of 72 EVGA 3060 Ti XC cards, sold as a single bulk lot on eBay. Is this acceptable in any form or fashion when the EVGA store has been empty since launch? The US queues are backlogged so far it will take over a year to clear through them at the current rate of allocation, and the EU queues have not even moved off the first day or seen more than a handful of token cards. Meanwhile still other models don't appear to have even seen any allocation at all through the store.
 

 
For comparison, only 96 3060 Ti XC cards in total have been marked as received on the EVGA Spreadsheet Queue. A single bulk listing on March 5th sold almost as many cards as has been sold on the EVGA store two months since. But there's no shortage of other ebay listings individually parting out EVGA cards with total auction quantities in the 80's. 
 
I call on EVGA to revaluate it's position of prioritizing selling to unaccountable distributors. Please either prioritize EVGA's own webstore or in the very least prioritize direct sales to accountable retailers. Simply handing over most of EVGA's stock to distributors is clearly helping create the very problem in the first place, as it seems clear that most of supply is never reaching consumers, or even official retailers and B&M stores for that matter. I do not even understand why EVGA continues to gimp its own webstore allocation when it would make more money and considerable goodwill by selling directly to consumers.


Have water, will cool. 
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    jwad_
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/04 17:29:19 (permalink)
    I'd much rather prefer this, but it probably won't happen sadly.
    post edited by jwad_ - 2021/05/04 17:30:26
    #2
    Grey_Beard
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/04 18:27:46 (permalink)
    Thanks kougar for this post. Not sure it will make a difference, but I applaud the effort. This entire situation is FUBAR. I am not sure how we got here but it seems the “new normal” surely does not look like anything remotely normal. Very disappointing.
    #3
    daybr4ke
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/04 18:30:32 (permalink)
    Yeah, it's unfortunate, but I personally don't think it's fair to ask EVGA to put in more effort than other manufacturers, especially when they're already head-and-shlulders above the rest in terms of customer service. I totally feel it though, seeing the eBay lots and scalped listings is painful.

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    #4
    Gato84
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/04 19:23:53 (permalink)
    Great post kougar. Some GPUs actually are reaching retailers. In fact, Amazon restocks EVGA graphic cards every week, but it is completely impossible to get one because of the scalpers using bots. If others receive so much stock, why do the queue here at EVGA move up so slowly?

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    #5
    Chaos_21
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/04 19:25:59 (permalink)
    The EVGA webstore seems to be the tail end of sales....and that sadly leaves gamers out in the cold. 

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    #6
    dark8812
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/04 19:31:01 (permalink)
    probably won't happen.. QQ
    #7
    ervin87
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 13:01:31 (permalink)
    Great idea, but probably won't happen.
    Selling with pallet is much easier...

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    #8
    transdogmifier
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 13:12:17 (permalink)
    Not gonna happen
     

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    AlexP11223
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 13:16:56 (permalink)
    Can they even do that? They probably have some kind of long-term contracts.
    #10
    jonnycard
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 13:44:45 (permalink)
    Gato84
    Great post kougar. Some GPUs actually are reaching retailers. In fact, Amazon restocks EVGA graphic cards every week, but it is completely impossible to get one because of the scalpers using bots. If others receive so much stock, why do the queue here at EVGA move up so slowly?


    So why don't EVGA stop giving them their stock and put it on their own store ?
    #11
    JGLuxe
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 13:59:27 (permalink)
    I'm not 100% sure because I've never ran a business, But in my opinion, it wouldn't be smart to stop selling to big name stores or resellers (Stores, not scalpers) in general, as right now the reason for the shortage is the hype for the 30 series and the limited supply due to import laws (IIRC?).
     
    If they were to stop supplying cards to those stores, they might not be as interested in placing orders after this hype dies down and not everyone goes directly to the manufacturers site to purchase cards, I would think the majority is done in person and local stores or at places like Amazon and Newegg online.

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    #12
    pschueller
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 17:37:38 (permalink)
    AlexP11223
    Can they even do that? They probably have some kind of long-term contracts.


    ^ This, even if they did prioritize their own online store it would probably take forever to see the results. :(
    #13
    Dendra
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 20:09:35 (permalink)
    As long as they are selling gpus at 3x higher prices in EU, there is no reason for them to care.

    Doesn't stop them from hosting a fake queue though! Not a single card sent to EU queue in over half a year...

    Loyalty is an illusion. Would be hilarious if they lost most of the EU customers for the way they are completely neglecting us.
    #14
    AlexP11223
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 21:56:08 (permalink)
    JGLuxe
    I'm not 100% sure because I've never ran a business, But in my opinion, it wouldn't be smart to stop selling to big name stores or resellers (Stores, not scalpers) in general, as right now the reason for the shortage is the hype for the 30 series and the limited supply due to import laws (IIRC?).
     
    If they were to stop supplying cards to those stores, they might not be as interested in placing orders after this hype dies down and not everyone goes directly to the manufacturers site to purchase cards, I would think the majority is done in person and local stores or at places like Amazon and Newegg online.


    Also they sell lots of other products besides cards.
    Dendra
    As long as they are selling gpus at 3x higher prices in EU, there is no reason for them to care.

    EVGA selling their GPUs at 3x price? How do you know that?


    #15
    atfrico
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 22:13:57 (permalink)
    Instead of doubting, support the petition at least.🙄
    Whatever the outcome at least it is a step towards something positive.

    I support the petition

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    wmmills
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/06 22:48:01 (permalink)
    pschueller
    AlexP11223
    Can they even do that? They probably have some kind of long-term contracts.


    ^ This, even if they did prioritize their own online store it would probably take forever to see the results. :(


    Well, at the very least if they dont/cant prioritize there own store/queues then they can at least cut the out going stock a bunch. Being the way the market is and that they arent the only ones with issues im sure they could legally do that on there contracts,even IF they have allotments described in there contracts. Its a unprecedented issue, especially since its leaked its way into other components now too.

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    #17
    bnr32jason
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/07 07:48:03 (permalink)
    This just isn't realistic in real-world business. Retailers and suppliers almost always have some kind of a contract in place, if they break the contract it's big trouble and bad for their future.
    #18
    darklord2021
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/14 17:51:57 (permalink)
    This is no how world work. There is no way EVGA can check on every distributors. You just have to remember at the end of the day, EVGA is a business, and trying to make $. At least the queue system is providing people like me a chance to actually get a GPU.
    #19
    T2TMusle3
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/15 04:00:40 (permalink)
    i am with you my guy :)
    #20
    serenei
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 08:32:36 (permalink)
    things havent changed because all of the parties involved do not truly care about scalping
    #21
    evgafan#x
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 09:46:23 (permalink)
    serenei
    things havent changed because all of the parties involved do not truly care about scalping


    You cannot really say that they are at least doing 24 hour priority queue when they do have cards. Their pricing also is reasonable though I think that might be subject to change going by the announcement on their main site.

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    nikazz1993
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 14:24:43 (permalink)
    Tough times

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    #23
    the_Scarlet_one
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 14:27:43 (permalink)
    5n0zz83rr135
    serenei
    things havent changed because all of the parties involved do not truly care about scalping


    You cannot really say that they are at least doing 24 hour priority queue when they do have cards. Their pricing also is reasonable though I think that might be subject to change going by the announcement on their main site.


    The price changed last month,
    #24
    hpak53
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 14:48:40 (permalink)
    the_Scarlet_one

    The price changed last month,


    Considering that they had to add in the new export/import fees, it's not by much and the prices are much more reasonable than other aib like MSI and GIGABYTE
    #25
    Nereus
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 14:48:41 (permalink)
     
    Wow.. that's pretty shocking when one person has 72 EVGA 3060 Ti XC cards available as a single bulk lot on eBay (and how many more do they have beyond that?), yet only 96 known individuals have been able to get that same card via the queue system since the launch months ago. I would love to know who and how that person got hold of that many cards, and EVGA should want to know as well.
     
    As far as PPCS goes (or any other EVGA reseller), they have an EBay store just like EVGA does, nothing wrong with that, but the prices and availability should be consistent across all their outlet platforms imo. If they are marking prices close to MSRP on their own website and saying no stock, while having stock available and heavily marked up on their EBay presence, then I would consider that scalping. If their pricing and product availability were consistent across all their outlet platforms, then there is nothing EVGA can do about it, that's capitalism and the law of supply and demand, and it's completely legal.
     
    Personally I would avoid doing business in the future with a company that practices extreme scalping or extreme price markups though. 
     
    EVGA should really consider having a clause added barring this sort of behavior in all future contracts and contract renewals. If EVGA want to retain a good name, they should want their products to reach as wide an audience as possible, not have almost everything disappear down some black hole likely ending up with just a handful of greedy miners.
     
    In saying all that, I believe EVGA are doing what they can, but this unprecedented demand has created so many new issues that it takes time to combat them all, it's like playing whack-a-mole. EVGA seems to at least be trying to do something about it (unlike all other NVidia resellers) but clearly there's still work to be done, particularly with such egregious examples as the one posted in the OP of this thread.
     
    post edited by Nereus - 2021/05/16 14:51:25


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    #26
    the_Scarlet_one
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 14:58:58 (permalink)
    Nereus
    Spoiler
     
    Wow.. that's pretty shocking when one person has 72 EVGA 3060 Ti XC cards available as a single bulk lot on eBay (and how many more do they have beyond that?), yet only 96 known individuals have been able to get that same card via the queue system since the launch months ago. I would love to know who and how that person got hold of that many cards, and EVGA should want to know as well.
     
    As far as PPCS goes (or any other EVGA reseller), they have an EBay store just like EVGA does, nothing wrong with that, but the prices and availability should be consistent across all their outlet platforms imo. If they are marking prices close to MSRP on their own website and saying no stock, while having stock available and heavily marked up on their EBay presence, then I would consider that scalping. If their pricing and product availability were consistent across all their outlet platforms, then there is nothing EVGA can do about it, that's capitalism and the law of supply and demand, and it's completely legal.
     
    Personally I would avoid doing business in the future with a company that practices extreme scalping or extreme price markups though. 
     
    EVGA should really consider having a clause added barring this sort of behavior in all future contracts and contract renewals. If EVGA want to retain a good name, they should want their products to reach as wide an audience as possible, not have almost everything disappear down some black hole likely ending up with just a handful of greedy miners.
     
    In saying all that, I believe EVGA are doing what they can, but this unprecedented demand has created so many new issues that it takes time to combat them all, it's like playing whack-a-mole. EVGA seems to at least be trying to do something about it (unlike all other NVidia resellers) but clearly there's still work to be done, particularly with such egregious examples as the one posted in the OP of this thread.
     
    close



    The purchase of 72 cards has been covered in numerous YouTube videos, and it all comes down to the fact the cards are purchased from distributors. EVGA can’t do anything about that, or they would have to cut off all distributors.

    In the end, a normal person sets up a small business account, and buys bulk numbers from the distributor, and then flips them on eBay.
    #27
    Nereus
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 15:09:46 (permalink)
    the_Scarlet_one
    Nereus
    Spoiler
     
    Wow.. that's pretty shocking when one person has 72 EVGA 3060 Ti XC cards available as a single bulk lot on eBay (and how many more do they have beyond that?), yet only 96 known individuals have been able to get that same card via the queue system since the launch months ago. I would love to know who and how that person got hold of that many cards, and EVGA should want to know as well.
     
    As far as PPCS goes (or any other EVGA reseller), they have an EBay store just like EVGA does, nothing wrong with that, but the prices and availability should be consistent across all their outlet platforms imo. If they are marking prices close to MSRP on their own website and saying no stock, while having stock available and heavily marked up on their EBay presence, then I would consider that scalping. If their pricing and product availability were consistent across all their outlet platforms, then there is nothing EVGA can do about it, that's capitalism and the law of supply and demand, and it's completely legal.
     
    Personally I would avoid doing business in the future with a company that practices extreme scalping or extreme price markups though. 
     
    EVGA should really consider having a clause added barring this sort of behavior in all future contracts and contract renewals. If EVGA want to retain a good name, they should want their products to reach as wide an audience as possible, not have almost everything disappear down some black hole likely ending up with just a handful of greedy miners.
     
    In saying all that, I believe EVGA are doing what they can, but this unprecedented demand has created so many new issues that it takes time to combat them all, it's like playing whack-a-mole. EVGA seems to at least be trying to do something about it (unlike all other NVidia resellers) but clearly there's still work to be done, particularly with such egregious examples as the one posted in the OP of this thread.
     
    close


    The purchase of 72 cards has been covered in numerous YouTube videos, and it all comes down to the fact the cards are purchased from distributors. EVGA can’t do anything about that, or they would have to cut off all distributors.

    In the end, a normal person sets up a small business account, and buys bulk numbers from the distributor, and then flips them on eBay.

    They can define what a 'distributor' is within contracts. Someone acting as a distributor but selling in bulk direct to the public is no longer a distributor, they are now a retailer. Yes, there is a difference, and in some situations it is a legally enforceable difference. Selling alcohol in NYC for example - distributors can only sell to retailers, not direct to the public, and with alcohol it can result in criminal charges due to excise tax avoidance. The same 'rules' could easily be applied for EVGA distributors via contract (if it isn't already written in there) so that they are required to sell to recognized retailers, not individuals who set up some shell business just to scalp cards. Checking sales tax certificates of authority would be a good way to confirm legitimacy, as most states have sales tax, so there's no criminal tax avoidance by selling items this way, and EVGA would have at least some assurance that stock is going where it should.
     
    post edited by Nereus - 2021/05/16 15:23:58


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    #28
    TheDrDavid
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/16 17:39:48 (permalink)
    I doubt they alter their supply lines to help the current situation.
    #29
    maxknight
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    Re: Petition for EVGA to prioritize its own webstore over unaccountable 3rd party distribu 2021/05/18 15:33:32 (permalink)
    Things will go back to normal eventually.  If EVGA burns all their distributors, then they will turn to other AIBs for supply.  Most people buy from stores (Best Buy, Amazon, Mirocenter, etc.).  EVGA can't just abandon that market for the short-term gains right now.  
    #30
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