bcavnaugh

dc8flyer
That's how I have it set up.
It is when you click on "Check now" that it says a new update is available 3.9 even though I have 3.10 installed.

Got it.
You may need to go back to 0.3.9 to get your LED Screen back.

bcavnaugh
Do you see this?
Working
 
[Removed Pictures]

Or do you see this?
Not Working

ProBro
Happens to me too when I press the "check now" button. 

bcavnaugh

EVGATech_JacobB

bcavnaugh
Do you see this?
Working
 
[Removed Pictures]

Or do you see this?
Not Working

I think he doesn't have an issue with the program. I think what he is saying is that the new update of PX1 will show that there is an update when he is using 0.3.10. Can you please confirm if this is correct?
 
Edit: I just tested this on our system in the office and I cannot replicate the issue. Can you provide a screenshot?
 
-Jacob B.

Yes, I was only wanting to know if his LCD Screen was working or not along with the update issue.
"Everything seems to be working with 3.10 installed other than thinking it is still version 3.9"

bcavnaugh

EVGATech_JacobB

bcavnaugh
Do you see this?
Working
 
[Removed Pictures]

Or do you see this?
Not Working

I think he doesn't have an issue with the program. I think what he is saying is that the new update of PX1 will show that there is an update when he is using 0.3.10. Can you please confirm if this is correct?
 
Edit: I just tested this on our system in the office and I cannot replicate the issue. Can you provide a screenshot?
 
-Jacob B.

Yes, I was only wanting to know if his LCD Screen was working or not along with the update issue.
"Everything seems to be working with 3.10 installed other than thinking it is still version 3.9"

EVGATech_JacobB

bcavnaugh
Should we also be deleting this Folder?
New After 0.3.9
C:\Users\UserName\AppData\Local\EVGA_Co.,_Ltd
Old Before 0.3.9
C:\Users\UserName\AppData\Local\PX18

These would be config files for the program. I looked into them and they (should not) be effecting / causing this. You can delete these to see if this helps however. I personally would keep them somewhere as a backup, as your settings would then be saved in the event you install older versions of PX1 for whatever reason.
 
-Jacob B.

dc8flyer

EVGATech_JacobB
For those of you experiencing the issue;
 
Please try uninstalling the program using Windows. Please then go to "C:/Program Files/EVGA" and delete the Precision X1 folder.
Please then download, and re-install the latest version of Precision X1.
 
Please reply back and let me know if the issue persists.
 
-Jacob B.
 Edit: Updated install location.

Ok, been working on this for a while now and no luck.
 
It has been impossible to delete the Precision X1 file as it says a folder or file is in use. I let the computer sit for 10-15 minutes and tried again but a folder or file was still open or in use. Having 3.10 installed I "checked for Update" again and it still said newer version 3.9 was available. So I downloaded it and v 3.9 was installed. I then "checked for Update" again and no new version was offered.
 
I found in Program Files(x86) an EVGA folder with the old Precision XOC and Precision 16 and deleted those. I uninstalled PX1, tried to delete Precision X1 folder again (no luck), cleaned drive, etc, restarted, tried to delete Precision X1 folder again (no luck), reinstalled 3.10 with no problem, "Checked for Update" and again was offered 3.9.
 
I looked around and there is a (WinRing0.sys) and (WinRing064.sys)  file in Program Files/EVGA dated 10/20/15 and in Program Files (x86) there are the same two files but dated 11/16/2017. Not sure if these two files would be conflicting.
 
I tried looking for any folder or files in Task Manager that might have been opened and found none. So something buried was still running.

Sajin

dc8flyer

EVGATech_JacobB

dc8flyer

EVGATech_JacobB
For those of you experiencing the issue;
 
Please try uninstalling the program using Windows. Please then go to "C:/Program Files/EVGA" and delete the Precision X1 folder.
Please then download, and re-install the latest version of Precision X1.
 
Please reply back and let me know if the issue persists.
 
-Jacob B.
 Edit: Updated install location.

Ok, been working on this for a while now and no luck.
 
It has been impossible to delete the Precision X1 file as it says a folder or file is in use. I let the computer sit for 10-15 minutes and tried again but a folder or file was still open or in use. Having 3.10 installed I "checked for Update" again and it still said newer version 3.9 was available. So I downloaded it and v 3.9 was installed. I then "checked for Update" again and no new version was offered.
 
I found in Program Files(x86) an EVGA folder with the old Precision XOC and Precision 16 and deleted those. I uninstalled PX1, tried to delete Precision X1 folder again (no luck), cleaned drive, etc, restarted, tried to delete Precision X1 folder again (no luck), reinstalled 3.10 with no problem, "Checked for Update" and again was offered 3.9.
 
I looked around and there is a (WinRing0.sys) and (WinRing064.sys)  file in Program Files/EVGA dated 10/20/15 and in Program Files (x86) there are the same two files but dated 11/16/2017. Not sure if these two files would be conflicting.
 
I tried looking for any folder or files in Task Manager that might have been opened and found none. So something buried was still running.

Have you tried restarting the system after uninstalling to see if it will allow you to delete the items "in use" upon restart? They shouldn't be in use if the program was uninstalled. Additionally, What version of Windows are you running?
 
-Jacob B.

Yes, I have waited between 10-15 minutes with computer idle and still got folder or file in use. I've never had this issue before when trying to delete a folder.
 
Did you check in the WinRing sys files to see if they might be a problem?
 
Thanks

Try deleting the file in safe mode.